The building was beautifull and the hotel is in the centre of the city, but the staff was not polite and the room was the worst I've stayed in my life. The bed was really unconfortable. I've sleeped better in a hostel! The pillows were old and really thin and the room was incredible small. In short, a horrible experience, and a very expensive one. I can't believe this is a four star hotel! They are cheating us.
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The location was perfect, not to close to the centre but close enough so that you can enjoy a late nite and still take a 10 min stroll back. staff were fine, rooms a little "small" however did the job, we didnt go to stay in the hotel we went to enjoy the city and we did! breakfast included and was perfectly acceptable, shower was fantastic and all in all no complaints!
1 out of 1 readers found this review helpful
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The worst thing about this place is the indifference of the staff when they serve you. After having bought a calling card for overseas calls, I asked two people at the reception desk if I would be charged for using the phone. They said no. So, when I went to pay my bill as I was leaving, I was charged over 100 Eu for using the phone. When I enquired as to why? I was told. Don't know.
Furthermore, as for their 4 star rating...What are the criteria!!!? They are no better than a 3 star motel.
Food is average. Asking for a clothes iron was like pulling teeth.
Nope, I would not recommend staying at the Bedford to anyone.
4 out of 4 readers found this review helpful
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Just back from staying in this 'hotel'. Room 620 did not have any type of heating with the temperature overnight in Brussels (0degrees to-4c)Complained to reception but was fobbed off with a shrug. Would not recommend this hotel to my worst enemy.
this is one hotel can forget about.
My rating of 2 is liberal
8 out of 8 readers found this review helpful
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The hotel was clean, comfortable, staff was very nice, and it was close to everything we wanted to see-we walked everywhere.
13 out of 13 readers found this review helpful
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Total of 16 reviews:
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