Hotel Bristol a Westin Hotel Vienna
Reviews - Hotel Bristol a Westin Hotel Vienna
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Historical Traveller Reviews of Hotel Bristol a Westin Hotel Vienna
Great Hotelfrom vikhawk
Huge room, great staff, great locationfrom Foddye
I very much recommend the Hotel Bristol. It's location makes the hotel great; it's on Kartner Ring, which makes up the Ringstrasse, which basically is a road alongside which is a string of beautiful, grand buildings that form a circle around the heart of old Vienna. You can walk to every site you would want to see in Vienna in under 15 minutes. Most sites are just a 5-minute walk (if you're a New Yorker and walk like I do).
Our room was HUGE. The foyer to our room was larger than American hotel rooms I've stayed in before. The bathroom was lavish, awash in granite and marble, and the bedroom was gigantic, with a crystal chandelier in the center, a wall of built-in cabinets for clothes, and two gigantic windows (one with a balcony). I will say that the decor is grand, but looking tired.
I would definitely stay at this hotel again, but only if it were through another package where I could get an awesome rate. I saw that the rack rate for our room (posted in the closet) was 603 euros a night. It's definitely not worth that much, but if you can get a deal, then take it. You won't regret it.
Avoid this hotelfrom Gerhard13
Avoid this hotel - it might be very well located with lovely views over the opera building, but it is really tired and a miserable place.
Beautiful hotel in Viennafrom A TripAdvisor Member
The staff was helpful and friendly. The concierge recommended a great restaurant to us for dinner.
The hotel is in a great location. It is right near the opera house and within walking distance of almost all major Vienna attractions, such as the Hofsburg Palace, St. Stephen's Dome, etc. It is also located right next to a U-Bahn stop (their subway) which made it easy to visit some of the sites outside of the city (such as the Schonbrunn Palace). We also took the city train in from the airport, and then the subway to the hotel.
The meals at the hotel seemed a bit expensive so we didn't eat there, although we did enjoy a drink at the bar.
Enjoyed our stay very muchfrom cqt
This year, my husband and I decided to visit Vienna at almost the same time that I visited in 2000. We decided to stay at the Bristol, and I have stronger memories to share now since it's still fresh. The air-conditioning was not a problem, despite what others had written. My husband and I live permanently in CA so central air is something that we just take for granted, especially in the height of summer. My original visit to Vienna was blisteringly hot so I was worried that the previous reviews cited issues with air conditioning. Luckily, it was not a problem.
I booked into a Classic Queen room for 260-Euro, but when I made the reservation with the hotel, they sent back a confirmation for a Classic King at that rate with breakfast. The day before I arrived, I asked for a complimentary upgrade if available upon check-in. The girl was not very positive about my chances since the hotel was supposed to be full, but I asked her to annotate my reservation anyway.
When we checked in, I am almost certain that we got upgraded to a Deluxe room because the room had a long corridor that led to the main room with the bathroom along the way. The room had a balcony facing the Opera across the street. Nice classical furnishings. This beat the tiny room that my friend and I were given when we visited in 2000.
There was turndown service each night where boxes of chocolates were left. The bed was turned down to the down comforters, which was nice. The only odd thing is that there were individual comforters, but an actual king size bed (unusual for Europe where the kings tend to be two-twins pushed together). The room was kept clean by the housekeeping staff.
The concierges were good - but the friendlier one was Johann (a.k.a., Hans). We booked a Mozart concert at MusikVerein - if you like Mozart, you should go, but don't if you're not into the music. It's not a top-quality orchestra but fun. Had dinner at the Korso, which was very good in general but let you down in the dessert category which was a bit of a surprise in Vienna. Also had a fantastic dinner at this restaurant with a name that ended in ---Hummer Bar. It was great seafood. Tried the two sacher tortes (Hotel Sacher's and Demel's) - Hotel Sacher wins hands-down!
Service was really good from all the staff - from the reception to the bellman. We were treated with great respect. The only remotely rude person was the reservationist who was not super-friendly when I asked for the upgrade. She wasn't the one who booked my room - that lady (Ms Schich) was so friendly and nice. I am certain that she had a hand in our upgrade.
Location of the hotel is tremendous - everything is within walking distance. The Hotel Imperial isn't much further so despite what others have written about the location of the Hotel Imperial not being as good, it's true but barely. The two hotels are within a stone's throw of each other. Vienna's not that big a town, especially the main center town.
The downsides of the hotel were minimal:
-As noted by others, toilet paper and bed sheet (not comforter or pillow cases) were rough. I wrote this in their survey.
-Although booked into a non-smoking floor, the smoke in the central air system seems to have not been filtered out. This bothered my sinuses. For many European hotels, this seems to be a problem.
-Walls can be thin if you have neighbors with annoying kids who talk all the time. We didn't notice the first night when we had a couple next to us, but they must have checked out because we heard the family after that.
All in all, we had a very pleasant stay at the Bristol in Vienna. The luxury collection hotels tend to be good quality - they aren't the Four Seasons, but for what you pay, they are good value hotels. The Bristol was no different.
Beautiful Hotel with service problemsfrom joesorce
On the second morning of our stay, our daughter told us that she had to try calling several times before someone finally answered the phone at the hotel. The following morning, our son tried for two hours before someone actually answered the phone. This was at 8am hotel time so it's not like he was trying in the middle of the night. We made it clear to the hotel that we would never recommend them to anyone because of this phone trouble. Had it been an emergency, my son would have been even more upset.
You Have to Speak Up to Get a Decent Roomfrom A TripAdvisor Member
A Grand Palace......from robinlynn47
Incredible Hotel!from TrvlDva
Our room was beautiful, and the service was outstanding. I would definitely recommend this hotel.
good old european stylefrom A TripAdvisor Member
We always receive amenities like chocolates, flower arrangements and champange on arrival.
Top Local Tips for Vienna
Lots to do! There is more to see and do in Vienna than you think. We had 4 days there, we could have easily filled another 3. Buy a Vienna card, we didnt and it could have saved us quite a bit! Walk everywhere, all the main sites are close together.
An Overlooked Museum The Vienna City Museum, next to the Karlskirche, is a wonderful place for an overview of the city's history. It is in a very unremarkable building, but has an amazing collection including many of the treasures from the cathedral that would have been ruined during the war had they not been stored away.
Excellent restaurant in the Heart of Vienna Great Austria local restaurant called Ferdinandt Wiener Restaurant...excellent cuisine - enjoy the variety platter for 2 which includes beef, veal, chicken, and lamb accompanied by vegetables....wonderful service & prices...friendly staff with local flavor!
Other names for Hotel Bristol a Westin Hotel Vienna
- hotel bristol vienna
- bristol hotel vienna
- Address: 1 Kaerntner Ring - Vienna - 1015 - Austria
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