Grand Hotel Wien, Vienna
Reviews - Grand Hotel Wien
Read 264 additional reviews of Grand Hotel Wien at TripAdvisor.
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Historical Traveller Reviews of Grand Hotel Wien
Grand Hotel is grand!from Torita
Beautiful Room, Excellent Location, Poor Servicefrom xtgirl
The location was ideal - just around the corner from the prime shopping district and a 5 minute walk from the main cathedral. The subway entrance was less than a block from the main entrance.
My only complaint would be the service. I had to call and request an iron twice and waited about 45 minutes for it to be delivered. The maid did not even bother to knock on the door but barged in. When he set up the ironing board, it collapsed on me because he didn't lock it. We also called and requested a blowdryer as ours kept shorting, but we never received one.
Fabulous Hotel !from LagunaBeachCouple
We only had one small issue that arose when the fuse blew and our room was completely dark. We called the reception desk
and within 10 minutes (it was already 11pm), a maintenance person was already repairing the fuse.
We would highly recommend this hotel. We look forward to returning to Vienna to stay at the Grand Hotel Vienna.
Highly recommendedfrom lrnyn
My only complaint is that the fitness room has dated treadmills. That having been said, I've not found many even 5 star hotels in Europe to have great fitness facilities. The exception being the Hyatt Berlin which is a relatively new hotel. There was too much to see and do in Vienna to care but I just mention it.
Very Good Hotelfrom ibreak4coffee
The hotel location is fantastic on the ring road, not far from the train station (Express trains) to the airport, and close to good restaurants, the opera, and the centre of the city. It was really hot for Vienna when I was there too, and the air conditioning was well appreciated.
The rooms are to a very high standard and spacious. The business centre is a little disappointing with only one computer, but printing was free and access free as well.
Overall a great place to stay in Vienna. I have stayed at the Marriott down the road in Vienna as well, and the Grand Hotel Wien was head and shoulders above the Marriott.
Exemplary!from A TripAdvisor Member
The room at the Grand, matched by its service, was exemplary. The only flaw throughout the whole stay was, unfortunately, quite a major one. As I was traveling with my spouse, my son, and my mother, I had requested a room with a King bed adjacent to a room with two double beds. This was confirmed but, alas, not honoured. My son had to sleep on a measly rollaway cot thrust in the corner of the room and we then had to move the next night to the rooms that we requested but had not been reserved for our check-in. We were, admittedly, on holiday, and had the time to make such adjustments and the good spirits to ignore such flaws, but it would have been nice to avoid this inconvenience. The decor of the recently renovated and upgraded rooms was superb. While the atmosphere of a bygone era was doubtlessly evoked, it was not accompanied by frumpy furniture and musty smells. Also, the temperature was kept at a perfect 21°C for the duration of the stay. The bathroom was also sumptuous, with a separate room for the toilet and bidet, and double sinks in both bathrooms. Many amenities were provided that are expected at such acclaimed hotels, such as the hotel's toiletry collection, slippers, a bath robe, a shoe horn, etc.
The Grand is in a superb location for any purpose in Vienna, right on the Kartnerstrasse at the crossroads of commerce, dining, fashion, entertainment, and culture. A station for the highly safe and sleek underground, the U-Bahn, can be found nearby, and the city's very aesthetically pleasing trams line the ring road on a frequent basis. The hotel hosts a diverse profile of restaurants. We tried the highly pleasing cafe on ground level for a light dinner, but the 7th floor fine dining establishment, Le Ciel, also sounded marvelous.
As always, it is the small touches and personal care that made the stay more enjoyable. The staff were continually visibly concerned about our well-being and enjoyment of Vienna, without intruding our privacy or personal space. They ensured that the excellent lifestyle that a city like Vienna affords was reflected in the refinement and elegance of the Grand Hotel Wien, truly deserving of its title.
wonderful hotelfrom jerseytravelfan
The rooms are lovely. I stayed in an exclusive room, but also saw the superior and deluxe rooms which were also quite nice. The beds are very comfy. Loved the touch screen system for controlling lights/drapes/tv/radio, etc.
The staff were all wonderful. The english is impeccable from the front desk to the wait staff in the restaurants. Needless to say, I would highly recommend this hotel to anyone.
Nice Hotel shame about the servicefrom A TripAdvisor Member
Hotel lovely but service very poor, very poor for a five star!!!
Left over an hour waiting to be asked about dessert or coffee in the Grand Cafe??
Put us off trying Le Ciel, went out to local resturant instead.
2nd day, coming back at 13.30 and our room still not made up?
Returning in the afternoon and turn down received but mini bar bottles and dressing gowns still where we left them, oh dear!!
We have recevied better service in a b& b!!!
We were not the only clients to comment.
Spoke to reception who apologised, not enough,
Perfect for location, service, serenity, and amenitiesfrom Nera
Why not Ranked in Vienna Hotels?from mdlowe
Excellent service and location, and best of all, heated bathroom floor which was a nice touch.
While the standard room wasn't huge, it was tastefully decorated, and bathroom was very good size. Highly recommend this hotel.
Top Local Tips for Vienna
Belvedere Museums This is our second trip to Vienna. The first time we did not visit the Belvedere Museum (there are so many in Vienna to choose from!) and thiswas a mistake. The Belvedere Museums (upper and lower) are situated in this amazing garden and it is worth seeing. The food at the Upper Belvedere Cafe is also quite good!
Sa ve your Austrian Airlines Boarding Pass It offer free entrances to the Kunst Historisches Museum
Sacher waste Don't bother going to the Sacher hotel for Sachertorte - very superior staff, you have to check in your coats and pay a euro to do so, the torte itself is basically a dry chocolate cake and it's just not worth it, it was the only time during our stay that we felt like mere tourists to exploit.
Other names for Grand Hotel Wien
- grand hotel vienna
- Address: 9 Karntner Ring - Vienna - 1010 - Austria
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