Best Western Premier Hotel Kaiserhof

, Vienna, Austria
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Best Western Premier Hotel Kaiserhof

, Vienna
4 star

Rooms: 74

10 Frankenberggasse - Vienna - 1040 - Austria Hotel Website | 1-5051701
314 Traveller

Reviews - Best Western Premier Hotel Kaiserhof

Historical Traveller Reviews of Best Western Premier Hotel Kaiserhof

Simply flawless

from JackSko
I selected this hotel for a week-long leisure stay in Vienna based on TripAdvisor review and I can tell you we were not disappointed. This is an excellent choice within walking distance of major sights, affordable, clean and very comfortable.

The hotel is located on a very quit side street just outside of the ring. To be sure, we asked for and received a room which was not on the street side. The room was on 2nd floor, which made it a little dark at times.

Other than that I only have praise for this hotel:
- excellent breakfast
- clean rooms
- clean bathrooms
- excellent service with a smile

I am a frequent business traveller and this one stands head and shoulders above 90% where I (have to) stay.

The Kaiserhof - simply outstanding

from Sasi60
Hotel Kaiserhof, Wien
All the positve comments and reviews are right - the Kaiserhof is highly commendable!
Of course, there is the famous Sacher Hotel or similar 5*s but for a Traveler like me this is of on oustanding standard in its class. We loved it!
We stayed in the Kaiserhof for more then a week, arrived late at night and found everything we had asked for: non smoking room, twin bedded, quiet.
It was very clean and that was maintained throughout the time there. Extremelykind and friendly and helpful staff!
Wait until you see the breakfast buffet. Heaving been at the Gleneagles, Scotland - this Hotel can easily compete with that buffet.
Commendation: the hotel is situated most conveniently at the Karlsplatz - 2 minutes away from all public transport. Get a 3-day (72 hours) transport ticket for all trams, busses and S´-Bahns1 All the important sightseeing places are more or less in walking distantance anyway.
If you ar in Vienna in February don't miss the fantastice skating through the woods infront of the Rathaus or on th open air rink of the WIener Eislaufverein.
All this near the hotel! We loved the Kaiserhof and we'll most certainly return.

Great Stay at the kaiserhof!

from A TripAdvisor Member
My Wife and I stayed in the Kaiserhof for 4 nites in late Jan 07.

There is very little i could fault with this hotel. The price was suberb, €425 for 4 nites, booked with 1800 hotels. The location was fine, just 5 minutes from the Karlsplatz underground, and with a tram only 50 yards away and no more than 10-15 minute walk to the main city centre. The staff were helpful, not in your face friendly, but helpful with any requests, and they suggested some superb local restaurants.

The breakfast buffet was really excellent, with loads of choice, really well presented and most importantly Tasty food!. The room was medium sized, but very clean, all you would need for a city break. There is a sauna and sanarium in the hotel which is lovely; it costs €10 for your entire visit, with drinks included. (so make sure and stock up!!) Note: there is no restaurant as such in the hotel, more like snack-food and coffee, but hey, you aint going to Vienna to dine in your hotel!!, so it wasnt a problem at all.

My only criticism was that there was noisy redecorating work being carried out right next to our room at 8am in the morning on 2 of the mornings. This was rather annoying, but did stop when we asked.

All in all i would thoroughly recommend the Kaiserhof in Vienna, as a traditional and authentic Austrian hotel.

V. pleasant experience

from kathoula
I only stayed at BW Kaiserhof for one night before talking my flight back and I had absolutely no problem. I had a room on the ground floor, which was not exactly perfect (I had to keep the curtains close or ppl could see me from the street ); but it was very spacious and comfortable. Everyone's really nice and kind; they handed me over some leaflets on Vienna upon arrival. The bar was open until quite late so I had something to eat and drink. There was free Internet on the lobby, which was v. good. The breakfast area was also lovely and everything was so delicious (it's almost impossible not to take 2-3 kilos when in Vienna)! I do not have much to write 'cause I did not stay long enough. I had no problems.. I recommend it. My only real contribution are the photos (if not so clear it's because I took them with my cell phone)!

Wonderful night

from rion
After escaping our previous accommodation in Salzburg ( see other review) we were stuck for some accomodation in Vienna.
After doing some ringing around we managed to get a suite at the Kaiserhof.

The reception is very nice and well presented. Our room was not quite ready so we had some light lunch in the bar area.
We had a very good light lunch here, food was very reasonably priced.

Suite was huge, very clean, well presented. Has a desk, couch, and large Plasma TV which was connected to the same size screen that was in the bedroom.

The bathroom was also huge, included a multiheaded shower, and a spa.
The bedroom was also very well appointed with the most comfortable bed we had come across
Breakfast was a huge buffet affair, including champagne, and a huge selection of juices, cold meats, cereals and breads.
The hotel also has a small gym and a sauna. The sauna was particulary good.

Loved the Kaiserhof

from RhondaMJ
What a fabulous hotel! We stayed here for one night before going to Budapest for five days and then returned for another eight nights in early October. Our first night was in a standard room at the back of the hotel. We slept comfortably after our 33 hour journey. Before leaving next morning, we asked the receptionist if he could arrange for us to get tickets to the Lippizaner horses for the next Sunday when we returned. The transaction was accomplished in a matter of minutes. On our return we were upgraded to what looked like the honeymoon suite (sheer luxury for older travellers.) The reception staff booked tickets for concerts and advised us where to get others as they would have to charge us a 25% booking fee. The breakfasts were superb, and on our last day we did have champagne! Fresh fruit was always available in the lounge. We loved the lounge and loved being able to have a nightcap after a concert. It was great to be able to borrow books from the library especially a guide book that provided some extra information to what we already had. The hotel is ideally situated in a quiet street near Karlskirche and we walked to and from concerts in the Opera House and the Musicverren and felt completely safe. This hotel is oustanding and we will definitely stay there if we are lucky enough to return to Vienna.

Lovely hotel

from dulcieb
We are a family of 3 who stayed at the Kaiserhof in early Oct 2006. The hotel, although really quite expensive, was very nice. The staff were very nice, the breakfast was good and the free internet was a bonus. The room was a bit small for the 3 of us compared to other rooms that accommodated us on our 6 week trip but the bed was comfortable and the hotel had a very nice ambience to it. Vienna is a very nice city and the hotel is outside the ring, but we enjoyed the 10 minute walk to the city centre and the restaurants around the hotel area aren't as expensive as the ones in the city centre. We found a beer cafe nearby which was good value and typically Germanic which we enjoyed.


from ArthurMF
My wife and I and our best friends stayed here for the 2006 New Year's holiday. The hotel was wonderful. They booked the rooms easily by fax and internet. We arrived at different dates and they had everything sorted perfectly. The location is wonderful. Just south of the Karlsplatz.

We got here from the airport by train with no problem. This was one of the only holidays we managed without a car, since the hotel is near a junction for every rail, bus and trolley line you might need. Yet it is on an incredibly quiet side street, which is what I need most in a city hotel.

The breakfasts were magnificent. Even had free sparkling wine.

The rooms were very clean and very well kept. The staff was incredibly helpful and managed to get us the last tickets for the very best performance of Beethoven's 9th I have ever seen.

This is not a cheap hotel, but worth every penny. We would definitely stay here again.

Great value, I would heartily recommend this hotel

from lemack-j
My wife and I stayed at the Kaiserhof recently (mid Aug 06) and would recommend it highly. Staff were very friendly and helpful, room was fairly spacious, clean and comfortable with all the amenities one would want, although, oddly, room tea & coffee making facities are only available on request. The hotel is well situated, close to all transport links (3 U-Bahn lines at nearby KarlsPlatz and trams) and within walking distance of many main attractions. That said, it is in a quiet side street so there is not much city noise to cope with. Be warned though, there is currently some construction noise from building work across the street that might disturb rooms to the front, but this is only a minor citicism and should not deter anyone from what is an excellent hotel.

Excellent hotel, loved it!

from Expat_SandTraveller
We stayed 4 nights during our visit to Vienna celebrating our 10th anniversary.

The hotel is simply excellent. Spacious (for a European city standards) and clean rooms. Cheap broadband access (3 Euro per 24hrs).
The staff is wonderfull and attentive. Excellent location 10-15 min walking from the center of Vienna, you may also catch a tram to go there.

The buffet breakfast was also very good with plenty of choice.
Definitevely will stay there again.

Top Local Tips for Vienna

Getting around Buy the 72 hour pass from the hotel, even for 48 hours only as it gives you discounts in most museums and galleries as well as easy access to the great public transport network of the city

Get to Vienna from the airport easily! When you arrive at Schwechat Vienna airport, look for green and white signs that say CAT. CAT is the fast paced train that leaves from the airport and is non-stop to Vienna (center city). It's a direct non-stop 15 minute trip and it's more economic than the cab. Once you arrive in Vienna, you take the S-Bahn or the U-bahn to your hotel destination. Very easy. My only tip is that you research your subway lines to get to your hotel before you go.

8 day card Do not pay through the nose for a Vienna card valid for 3 consecutive days only. The discounts are not much If you stay more than 3 days get an 8 day card 27€ will offer 8 days unlimited travel in city bus tram u bahn. Does not need to be consecutive days. Can be used 1 person 8 days. 2 people 4 days. or 4 people 2 days. Or even 8 people 1day.


Other names for Best Western Premier Hotel Kaiserhof

  • vienna best western
  • best western vienna
  • best western hotel vienna
  • Address: 10 Frankenberggasse - Vienna - 1040 - Austria
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