My wife and I stayed at this hotel for four nights in May. When we booked we were promised a bath in our room as my wife has difficulty using a shower. However, when we arrived there was only a shower in the room. We asked the manager to be moved to a room with a bath and we were told that they only had one room available with a bath. This was room 122 which was small and dingy. It also had a lovely view towards the garages and rubbish bins.

Worse than this was the fact that Room 122 was infested with bed bugs. Both myself and my wife were badly bitten whilst we were sleeping. In the morning we were horrified to discover dead, squashed bedbugs on the sheets.

The public areas are smart and elegant and the food was very satisfactory. But they certainly need to smarten up their act when it comes to the accommodation and bug infestation. Avoid unless you are a bug lover.

Hi, after reading the other reviews on this hotel, I was slightly anxious about staying here. I must say however that my stay here was fantastic. Even though the bedroom was basic, it suited my needs, and the staff were always willing to help - the breakfast was a great spread - something for everyone! It was great that it was so close to the underground, so made commuting so easy :). I would definitely stay here again, and the barstaff were really friendly too!!!