Best Western Congress Hotel, Yerevan, Armenia

Explore Yerevan

 

Popular Travel Destinations

Recently Reviewed Hotels Around Yerevan

Best Western Congress Hotel, Yerevan

Traveller Reviews

Rating

1.0/10
Best Western Congress Hotel More Photos

Official Contact Details - Best Western Congress Hotel

  • Address: 1 Italia Str. - Yerevan - 375010 - Armenia
  • Phone: (+374 10) 580095, 521746
  • Email:
  • URL: http://www.congresshotelyerevan.com
  • Official Website:
  • Rooms: 126
Hotel Photos See Hotel on Map Amenities

"My sister wanted to visit Armenia for the first time from London and asked me which hotel I..."

See All Reviews

Check Current Prices & Availability

dd/mm/yyyy dd/mm/yyyy
Check Availability
Please turn off your browser's pop-up blockers to see all offers

Reviews - Best Western Congress Hotel

1 review (Showing 1 - 1)
Review this Hotel

Rating:

1/10
What a fiasco!
Submitted by: Arto in 12/21/05
  • Age Group: 51 - 60
  • From: United Kingdom
  • Traveller type: Family Traveller
My sister wanted to visit Armenia for the first time from London and asked me which hotel I thought would suit her. I told her the Congress looked nice; what a disaster, I should have kept my big mouth shut. Cramped room, $110 US dollars a night, for a self-styled De Luxe hotel it has no room service, she took a Coca Cola from the mini fridge and was asked to and paid for it the very next morning, this was not replaced and the following morning she was asked to pay again, when she explained that she had not taken another as the one she had paid for had not been replaced, she was told in a huff and very rudely that they would empty her fridge there and then which they proceeded to do immediately. Very bad manners. I owned and run a well known central hotel in London for over 20 years and consider myself well versed in matters to do with hotels. Every morning whilst waiting for my sister I used to listen to a litany of complaints from the guests in the lounge, money stolen from the rooms, guests arriving at 7pm, yes pm, given the keys to the rooms and finding the rooms not ready & in a filthy state and no one seemed to know what was happening. When my sister complained that she had found her room unlocked several times she was told “well the maids must have left it so”! The Manageress and unkempt highly strung woman would not accept complaints from any of the guests and was aggressive and confrontational. She could not have worked for me even for 5 minutes, overall the Congress left a bad taste in the mouth, and it’s obvious it is run very badly, not worth visiting.
 
Was this review helpful? Yes - No
Check Rates and Availability for the Best Western Congress Hotel
Hotel Photos See Hotel on Map

Want to see more hotels? View all hotels in Yerevan

(hotels)loading

Thank you for your review of the Best Western Congress Hotel

We will review your submission shortly. If it meets our review guidelines, we will publish it to the site.

Booking inquiries or messages meant for the staff of this property will NOT be forwarded through this form.

When we approve the review, we will send you an email.

Please note that we will publish only your firstname and no other personally identifiable information (including your family name or email address).

Review & Rate the Best Western Congress Hotel

Have you stayed at this accommodation? Share your experience by reviewing this property's rooms, location, amenities, and services.

Booking inquiries or messages meant for the staff of this property will NOT be forwarded through this form.

Fields with an * are required. Errors will be indicated in red

already a member ? (Won't be published)
Forgot password ?
(ex: Great Service & Staff!)
(As a reminder, you can review the price, location, rooms, restaurants, bars, staff, services)

Too many UPPERCASE letters

TravelLibrary does not publish reviews that are written with too many capital letters. Please use the button below to convert it to Title Case or edit your review yourself.

Photos

Do you have any photos your fellow travellers might be interested in ?

[x] Click on any uploaded picture to remove it.

NOTE: If you represent the management of this property and would like to respond to a review, please use the management response form.


Close

Forgot Password

Enter your username and we will email you your password.

(hotels)loading