Ambassador Hotel

, San Jose, Costa Rica
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Ambassador Hotel

, San Jose
Paseo Colon 24-28th St - San Jose - 10186 - Costa Rica 221-8155
4 Traveller

Reviews - Ambassador Hotel

1/10
Near popular medical center
Submitted by: Terre in 23/03/06
  • Age Group: 31 - 40
  • From: United States
  • Traveller type: Young & Single
This place is located as 26/28 in front of the pizza hut the number is 0115062218205 don't use it. MY first night was ok. The hotel is not pretty. There is no pool or other hotel ammendies that most hotels have in the area for the same price. I wasn't invited into the hotel or made to feel like a welcomed paying guest. I was a black female traveling alone to have a bit of nip and tuck. My doctor was excellent and only one block away. In fact, the doctor booked the hotel. I had lipo from my arms waist and legs and I had no one to help me. I met someone nice enough to drop off some fruit and water and I was charged 10.00 US dollars because they made a visit to the room. To make my suprise worse than my pain. The local female night clerk yelled "you have to pay 10.00" to me as if I was a hooker. I told her my male guest wasn't staying and that it was Saturday night everything was closed My doctor wouldn't be available until that Monday and I had over exhausted myself by taking an 11 hour tour that involved walking. She showed no mercy even as I showed her the medical garments and let her know it was too late for me to venture out looking for food in a foreign country. She insisted charging me was the law. I asked to be showed the policy in writing it doesn't exist. I asked to be showed where I signed and agreed or even that this policy had been explained to me. It didn't happen. I requested management on Monday of course the manager only comes once a week or month and it wasn't that day. At the advise of Mom I settled my bill and left. I spoke to other English speaking guest and no one had heard of this law. The men had been bringing "guest" thoughout their stay and it hadn't been addressed. I was charged an extra 20.00 not to mention the expensive long distance charges. I advise everyone to buy a two dollar calling card. This complaint isn't about money it was 20.00 for having 2 guest in my room. It is about two women being rude and not disclosing hotel/their personal rules and that they lied and said the rule was a law. The doctor that booked the reseveration stated he had never heard of anything like my episode happening to anyone. The tours that were suggested went very well other than the after midnight fight about guest in my room when i could barely walk .. I do not reccommend this hotel. The rate was 40.00 per night plus one dollar for the lock box. I was safe but not happy. I will add for the good my view other than pizza hut accross the street was ok and of the mountains and the local community. oh yeah the veggie pizza was good.
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