Divi Carina Bay Resort & Casino Hotel

, Christiansted, Virgin Islands U.S.
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Divi Carina Bay Resort & Casino Hotel

, Christiansted
25 Estate Turner Hall - Christiansted - 00820 - Virgin Islands U.S. Hotel Website | 340-773-9700
302 Traveller

Reviews - Divi Carina Bay Resort & Casino Hotel

Historical Traveller Reviews of Divi Carina Bay Resort & Casino Hotel

Do not go there!!

from A TripAdvisor Member
The place is nothing like the photos on the web site. This is the worst place we have ever been to!!
My family and I had a total of three rooms. We all had problems with either roaches, ants, and water bugs. Plus at night we saw rats on the property. When we mentioned this problem to the staff, they acted surprised, as though they didn't know. Their idea of exterminating was a maintenance worker with a respirator and a spray can of insecticide. The pool in the villas was broken the whole time we were there. The main pool had about 20 lounge chairs scattered about, of which 70% were broken. They were always out of pool towels. There was hardly any security to be seen except up at the casino. The housekeeping staff was the worst, there was a broken glass bottle at the main walkway, which was never swept up. It's suppose to be under new management, well if this is the best they can do, I think they need to go back for additional training. Or get rid of this staff and start with a whole new team ( with better attitudes )

DO NOT GO TO THIS RESORT!! You'll regret it. After reading the glowing reviews from other pass visitors, are you sure we're talking about the same place? Or maybe they had too much too drink while they were there. I'm just totally disgusted with this place.

A Wonderful Place To Go!

from A TripAdvisor Member
My boyfriend and I took a quick get away vacation in May of 2004. We had such a wonderful time. The staff was wonderful and extremely helpful. By the second day, it felt like family. When we first walked into the lobby, I was overwhelmed by how beautiful it was. The dolphin sculpture was so pretty. Our room was located on the third floor, facing the beach. The first thing I noticed was how beautiful the decor was. The furnishings and decorations had a very tropical feel. When I stepped out onto the balcony, I was floored. The view was awesome. We immediatly changed into our swim suits and hit the beach. After that, we hit the pool. The water was just right. To my dismay, the hot tub wasn't on, but it didn't matter. After we retreated back to the room for a shower, we headed back down for a bite to eat. The prices were so high! But, the food was very good. Later that we night, we headed over to the casino for our free goodies. The only coupon that we couldn't use was for the dinner. Much to our surprise, the casino was alot like those in Atlantic City. There was a great reggea band and the drinks were reasonably priced. The pina colada was horrible. It was way too thick and chunky. We found out a little secret, there is a little cafe in the casino that offer the same food as the hotel, but at much more reasonable prices. The chicken fingers were to die for. The poolside bar was cool and the bartender was very hospitable. They had a special on a bucket of beers. All in all, I loved it! I had the best time of my life on that beautiful island. I also found out that the hotel offers babysitting service. I plan on taking my son to the Divi next year!

5 Stars

from A TripAdvisor Member
My boyfriend and I spent 3 lovely days here at the hotel. It was amazing. The rooms were exactly as they were portrayed to be. Room service was prompt, and the overall experience was great. I would recommend this hotel to anyone.

Divi Carina Bay Resort...great for a destination wedding

from A TripAdvisor Member
My husband and I were married and honeymooned at the Divi Carina Bay for eight days in March and had a truly wonderful time! Due to the stress of planning a traditional wedding in the States, we decided to have a destination wedding and chose the Divi Carina. The rooms were beautifully decorated and had all the amenities. The staff was very friendly and always helpful. We had several meals there (including a poolside dinner reception for 32 people) and the food was great! We did have a car, so we were able to make short trips (15-20 minutes) to Christiansted for shopping and meals. You MUST take advantage of the trip to Buck Island! We were there during the “busy” season, so more restaurants and shops were open. We had a great wedding under a palm tree on the beach at the Divi making for unforgettable memories. We can’t wait to see “our tree” on our first anniversary! I highly recommend the Divi Carina Bay Resort for a great vacation or a destination wedding.

Great Vacation

from dflick
My husband and I just returned from a week at the Divi Carina Bay Resort. It was a wonderful vacation. I had done a lot of research about the resort and the island in general so we knew in advance that the resort was sort of isolated and would need a car - which we had waiting at the airport on our arrival. Our room was on the second floor, very clean and met all expectations. The view of the ocean was great! We were pleased with all service (front desk, restaurant, bar, maid, etc.). We enjoyed laying by the pool or at the beach where is was quiet and easy to relax and read a book. My husband took a nice nap every day in the hammocks under the palm trees. We did drive into Christensted on several occasions but it was only about a 15 minute drive. Personally, I would not have wanted to stay in town - we were not impressed with the hotels that we saw while walking around town. We were lucky in that the first day there we met Tito (of Tito and Sue's Crab Races) who works at the water sports area of the hotel - he assisted with giving directions recommending restaurants where to buy some groceries, etc. He was great and having this information probably made our trip one of the best vacations that we have ever had. You will need to expect that things in general move slowly on the island - a very laid back atmosphere - however, it is vacation and you are supposed to relax. If anyone wants to e-mail me for more information please feel free to. We would definitely give the resort a thumbs up and would stay there again.

Great trip and hotel.

from A TripAdvisor Member
Stayed 12/1-12/12/03 .Loved the hotel and room. Beach was great. Room overlooked the pool and service was excellent. Recommend a car because of lack of food availability. Main dining room was closed much of the time and menus downstairs were very limited. Food when they served it was excellent. Went to delis/restaurants off-site often. Very few guests this time of year and was very relaxing. Fourth trip to St Croix and the best one so far. Got a great rate on room and airfare.

Wonderful staff, fun activities, memories to cherish

from sjbst17
To put my review in context, please note that I am not a huge sun worshipper and have spent a lot of time in pricey hotels, mostly in Western Europe and some time traveling the other continents. I should also tell you that this was my first time in the Caribbean.

I was unimpressed with St. Croix. I thought that much of it looked downtrodden and that the low income of much of the local population was generally apparent. But, the prices for products and services was definitely tourist. Time of year was last July, so July 2003. July is an off-season month for this destination.

Many of the most celebrated restaurants do not operate in the off season. Generally, the island is lacking in fine dining establishments.
You may even have to do some driving to get to the ones that are operating in the off season.

After quickly glossing over the reviews, I present the pros (+) and cons (-), ending on a positive note: +An advantage to the off-season was the relative privacy etc. The overall atmosphere in spite of the fact that there were some children was relaxing. + I want to emphasize that the staff was outstanding. All staff was consistently extremely hospitable and ensured that my stay was the most pleasant possible.
+There are some wonderful water & mountain views from restaurants/ balcony outdoor walkway + Rooms were sanitary/ clean and in good condition. Didn't care for decor, but hey - it's the Caribbean +There is a combination safe in room for valuables +Bar is always open (even in the morning)? Hotel sponsors drink specials. I found the bar to be very reasonably priced. Bar staff is super. They will make you fresh pina coladas w/ specialty local rum or get creative for you, should you ask! +On site hotel-sponsored activities include live entertainment, activities, informational.

-Question of personal preference but, Divi is in remote (I think, at least 30-45 mins from town center) location offset by the pleasant, expansive views of Caribbean waters/ mountains. Transportation is not readily available. Divi runs a shuttle, on a schedule to various destinations. Renting a vehicle is ideal in terms of convenience I cannot say about pricing. -During off-season, many restaurants on the island are not open. Main restaurant(s) at Divi were closed during most of our stay. I had brunch at the hotel every morning and the hotel served the exact same buffet in the morning every day: Breakfast links, bacon, scrambled eggs, potatoes, toast and the continental basics. - It was a somewhat brutal awakening for me that in St. Croix most meat(s) other than the local fish are flown in generally frozen and then defrosted for use. Even the finest restaurant probably won't have fresh rack of lamb. Keyword - fresh. One of the local foods is conch. Divi served a couple of conch dishes at buffet events. Main restaurant(s) at Divi were closed during most of our stay. -Anchor dive center located at Divi is a small satellite store for the most part. If taking classes, you can do your confined water examinations in the hotel pool, but to to be certified you will need to schedule transportation to charter location in town, where PADI instructor will meet up with you and take you out for open water exams. Non-motorized water sports equipment (such as kayaks?) is available for rent at hotel

Notes: -Two pools: I like the look of huge pools, main hotel pool is not huge -Hot tub by the main pool was not functioning. I could have been a lot happier had the hot tub been up and runnning. +-Good sized hotel, with attractive sprawling villas that compliment the hotel/ pool main +-The main lobby is large open-air space (three walls) +- The elegant looking casino is a five minute walk from hotel main. Divi operates the only (and therefore the largest...) casino on the island.
Casino bar does fairly brisk business. Hotel serves some basic fast food. +-St. Croix: Some fun bars, not a place for living large nightlife

Happy highlights other than snorkeling and diving, include a hermit crab race - sponsored by Divi. I entered a tiny, tiny baby hermit crab that my husband found on the beach, Lawrence. He didn't stand a chance!
Karaoke when I went was offered once a week, by the pool/open air bar.
I sang karaoke at evening entertainment at Divi once, my first time ever. After me, others seemed encouraged :) Many other guests performed as well. There was no pressure. The facilitator is also a singer, so no mind if no-one wants to embarass themselves. Excluding myself, we had some impressive talent. It was a pleasant night.

Seclusion = Divi Carina Bay Resort and Casino

from A TripAdvisor Member
My wife and I were married during our trip to St. Croix. We enjoyed our time at the Divi Resort, but it sure is isolated! The staff is friendly and the rooms were clean. The pool, beach and hammocks were all very nice amenities to enjoy. If you are interested in trying restaurants and exploring the island, get a rental car and be prepared to drive a lot. We rented a jeep and enjoyed the beautiful weather, but we still had to drive about 15 - 20 minutes every time we wanted to do something in Christiansted. The Divi is isolated, but it has everything on site, including a casino. Food and Drinks was a bit on the expensive side, but it is a Resort, so it was expected. One misleading aspect about the Divi is having the Anchor Dive Shop on site. This is merely a satelite of the real Anchor Dive Shop about a half hour drive away. You do NOT dive anywhere near the Divi, you have to drive to get to ALL the dive boats/ dive operations. Don't get me wrong, all the Anchor Dive Shop staff is GREAT, but it's a bit misleading if you are going for the diving, like we did. We would visit St. Croix again and would certainly dive with the folks at Anchor again, but we would choose a hotel a little closer to Christiansted. If you're looking for a place that is far away from it all, Divi is for you!

Divi ruined our honeymoon!! Awful!!!!!!!!

from A TripAdvisor Member
We were so excited when we booked the Divi, Carina Bay for our honeymoon. The RCI customer service rep told us it was one of RCI's nicest properties. We trusted their gold crown rating and booked it expecting the vacation of a lifetime.

To our dismay, when we arrived at the resort, the front desk staff were unfriendly and did not smile at us. We were expecting to be treated the way the employees at Maui Hill treat us, with respect and a big smile. Upon entering our room, we noticed several problems. 1)Our bedroom window would not open because it was broken. 2) Our glass top coffee table had a broken corner,leaving a sharp edge exposed. We let the staff know and figured we'd make the best of it.

Then we went down to relax in the hot tub, only to find it cold and dirty. The staff said they could heat if up for us, but we were not about to submerge ourselves in a cloudy pool of germs.

Our dissatisfaction continued when we realized that the DJ played music, poolside, from noon until around 8pm which was blaring so loudly that we were unable to carry on a conversation by the pool without yelling. We could even hear the music from our room, which was on the hillside across the street. Needless to say, we got as far away from the resort as often as we could.

To make things worse, we decided to get a cafe latte and an ice cream sundae since you had advertised this nice little cafe. Nobody was there. So we asked someone at the front desk.

They sent a girl down. She said, "Oh, they don't buy supplies for the espresso machine any more." Then when we tried to order sundaes, we learned that there were no supplies for those either. We were offered three flavors of freezer burned ice cream, which we regretted ordering.

We were going to attempt to have dinner at the formal restaurant at the Divi, but the air conditioning was turned down so low, we could not bear the cold temperature, and had to leave.

We did eat at the poolside barbeque our first night there, and the food was disgusting as well as overpriced.

When we tried to express our disappointment, nobody really seemed to care much. None of our concerns were addressed to our satisfaction. The DJ did turn his music down for a couple of hours, but it was right back up again every other day.

If the Divi Carina bay was in an area near other places to go and things to do, we could have escaped and had a better time, but since its location is so remote, we were really looking forward to enjoying our time there at the resort. We were unable to do this and were greatly disappointed in what was available nearby.

We did enjoy a wonderful diner at Villa Madeline and a great day on a boat out to Buck island, but honestly, our stay at the Divi Carina Bay, which was supposed to be the best vacation of ourlives, our honeymoon, was an absolute nightmare. We are still so disappointed to this day, and we hope that you are able to make some changes at this resort so that other couples will not have their honeymoon ruined as ours was.

In our opinion, the Divi Carina Bay Resort should be ranked amongst RCI's lowest budget motels, not amongst your gold crown resorts.

LOVED this place!

from lkilley
I was there for a week to get away from the snow of Colorado. The people were very helpful, friendly, the hotel was very clean and in a lovely bay. I thought it was well worth the price. They were adding a wireless access point while i was there in jan 2004. GO!

Top Local Tips for Christiansted

Jump Up If you happen to be on St. Croix during one of the four weekends a year they have a Jump Up definitely go check it out. It's essentially a street carnival with local food and Mokojumbies (dancers on stilts). I thought it was really fun and appreciated the woman at our hotel who mentioned it to me since they don't offer the information easily at the front desk.

Don't stay in Christensted after dark Please do not stay in Christensted after dark as it becomes dangerous(friend was robbed at gunpoint). Exercise caution and avoid carrying valuables to this location.

If restaurant of choice has just closed... So we found once that a restaurant that we really wanted to try only served lunch and they were just closing as we got there for an early dinner. Luckily for us, we asked someone who worked there for another restaraunt recomendation. The place we ended up dining at was amazing!!!! If you want to eat some authentic cuisine, I highly suggest asking a friendly local for suggestions.


Other names for Divi Carina Bay Resort & Casino Hotel

  • divi carina bay hotel
  • Address: 25 Estate Turner Hall - Christiansted - 00820 - Virgin Islands U.S.
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