Secret Harbour Beach Resort Hotel

, Charlotte Amalie, Virgin Islands U.S.
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Secret Harbour Beach Resort Hotel

, Charlotte Amalie
6280 Estate Nazareth - Charlotte Amalie - 00802-1104 - Virgin Islands U.S. Hotel Website | 340-775-6550
437 Traveller

Reviews - Secret Harbour Beach Resort Hotel

Historical Traveller Reviews of Secret Harbour Beach Resort Hotel

Great place for the price!

from winsmom
Stayed at Secret Harbour one week in November 03. Place was more then I expected. We were right on the beach. Hotel staff were very accommodating and friendly. Only ate in Blue Moon once (dinner). Food was very good and so was service. I would definitly stay here again. We have travelled all over the Carribean in the last 15 years and have visited over 30 different islands. This hotel was extremely good for the money. I would like to take my entire family (including the children) here in the future. Right on the beach. Great snorkeling. We snorkeled every day. Kudos to the hotel staff. Thanks

Pleasantly Suprised

from A TripAdvisor Member
My wife and I just returned (Dec 3) from a 2 week vacation in the islands. Started with a barboat sailing trip out of Tortola - 8 days, then 4 nights at The Sugar Mill in Tortola, and finally 2 nights at Secret Harbour.

We arrived around 11:00 AM to find our room not to be ready until 3:15. We asked for a couple of towels in order to enjoy their pool. No towels available for about 30 minutes or so as they were in the dryer. Went to the Blue Moon Cafe, on-site, and order burgers - so-so. Went back to desk to ask again for beach towels and they offered us 2 still warm from the dryer. Across the street to the pool where we were the only 2 there. Nice big pool, pretty clean with nice gardens surrounding.

3:20 back to desk and got key to room (#214) where we were pleasantly surprised at our accommodations. A one-bedroom appartment with full kitchen, living and dining rooms. Sliding glass doors opened up to a patio right on the beach. Unit was a little dated, but very clean and all appliances seemed to work, did not use stove. TV reception on 2 channels a little fuzzy, but who cares.

Dinner at the Blue Moon Cafe was excellent my wife had the Red Snapper and I the Yellow Tuna with wasabi mashed potatoes. Next night, a little Happy Hour from 5:30 - 6:30 with free rum punch and hot wings. Ernest (employee) and his 3 piece steel drum band played and were quite entertaining.

We wished we were staying longer to make fulll use of the unit, but back to Dallas and the Rat-Race. Will definitely book here on a return trip to St. Thomas.

What a find !!!!!

from A TripAdvisor Member
Just returned from a Thanksgiving cruise during which we checed out St.Thomas for a spring returm trip. We spent the eintir day visting resorts. When driving up to Secret Harbour we were not impressed,however we went through the lobby to look. WOW what a beach and view we saw. Beautiful trees swaying along the beach,pleasant,calm restaurant 20 yards from the beach. Several guests spoke of the great snorkeling and one let us into his room to view. Very nice beachfront room with kitchen etc. I am on this site to book our spring trip into Secret Harbour. We can't wait to return. We discivered the secret( it's a deal !)

RUN AWAY FROM THIS HOTEL!!

from A TripAdvisor Member
The secret about Secret Harbour is that the hotel is disgustingly dirty and rundown. This place is a dump with a capital "D". Every one of the good reviews on this site must be done by the hotel themselves, because no person in their right mind would pay $250+ per night for a joke of hotel like Secret Habour.

My wife and I came in October, 2003. We stayed for 2 nights on what was supposed to be a 6 night stay. The room was filthy when we checked in. When I say filthy, I mean filthy. There were two condom wrappers in the bed linens and all kinds of other trash under the bed. When we told the front desk about it, the person basically called us liars and stated that it must be our trash because they clean their rooms. Nothing in the room worked. A/C was kaput, TV showed two channels clearly, no water pressure, and the final capper...no hot water. The couch was ripped apart underneath and had a smell so bad that we could not stand to sit on it. We called for help several times, about two hours later someone finally showed up to move our room. The second room was even worse than the first one if you can believe that! The room had not been used for decades I think, it was so moldy and had so much mildew that we were sick the rest of our vacation from sleeping there.

While in downtown, I contacted several other hotels in St. Thomas. There are not too many baragins on the island, but we did end finding one at a hotel near the airport. They were very professional and knew their business, unlike Secret Harbour. I find it hard to believe that my experience is unique for this hotel. Every person that we encountered that worked at Secret Harbour was rude, would not help you if you were on fire, could only do one thing at a time, and did not deliver on anything they said they would do. The Manager was always out, so we never got to speak to him or her. But I wish that I had! The Secret Harbour Resort has my vote as the most expensive slum hotel in the Caribbean.

Great Place

from A TripAdvisor Member
Secret Harbour Beach Resort was a great place to stay. My wife and I had our honeymoon there only a few months ago. If this is your first time to the island of St. Thomas, as it was our first you may be a little overwhelmed. It is not as nice as the web sites may show. Many areas of the island are run down and can be a little scary if you in them at the wrong time of day. If you come to the island with plans of doing lots of vacation stuff you may want to consider a cruze. You will find your say nice but boring from time to time. Sticking with the review of Secret Harbour. Very nice location comparied to almost all resorts on the island. I would not want to get that one right next to the airport. I can't think of its name right now. The food at the Blue Moon Cafe was great. We eat almost all of our meals there. Bring your wallet. It will cost about 25-30 bucks for an average dish. O, and don't get suckered into the "Bottled" (6 bucks more) Water. The water at the Blue moon was great. The dive shop located on site has plenty of snacks and water. We frequently visited the shop to get bottled water since the water in the room was not drinkable. Moving on to the room.
It was nice. It could have been cleaner and the king size bed was really just 2 singles put together. We did feel very unsafe one night.
We had just finished watching tv (lights out) and someone tried to get in the room with what sounded like a key. Now I was not able to verify that it was just a lost guest or a hotel room employee. From that day on we left all the lights and tv on with shades drawn even if we left for the night. Everyone on the island were very nice, Especially the taxi drivers. A must tip is to go the St. John and go shopping (Window Shop). I noticed that most of the shops in St. John sold very expensive stuff. Tax free but expensive. For example $80 bucks for a pair of pants. If you are able to walk about a mile. You must go to Honey Moon Beach. Just go to the ranger station and ask were the trail for a short walk is. Honeymoon beach is the nicest beach I have ever seen. Perfect and all yours. Not a single person to be seen. I could have spend hours there. Back to resort... We meet with the manager and the owners at the Managers party, Tuesdays. We both got free t-shirts and we loved the steel drum band. All very very nice people. Below are some answers to some questions we had before we went.

Grocery Stores/Markets available: NO (yes but like 20 minutes by taxi"

Can you walk or rent bikes: NO way. You will get run over by a car.
They drive like crazies and there is no margin.

Are the holets close enough to walk to: No.

Are taxi's expensive: No it was only 8 bucks for 2 people to go to Red Hook. Now if you go to the other end of the island, that is a different story.

Is rental cars an option: Most likely not, like I said earlier they drive like crazies and driving on the left is very confussing. It can be done but not worth it since taxies are so cheep and are everywere.

Well I hope this helps plan your next vacation to St. Thomas Secret Harbour

Water

from A TripAdvisor Member
Secret Harbor was great!!! We had picked this Hotel after reading many good reviews from this site. When we first drove up we got a little nervous b/c the outside from the Driveway and the Lobby area isn't very impressive. But when we got to our room which was right on the beach we were blown away. Make sure you get beachside room b/c the oceanview rooms look to be a little ways up the hill. The water and beach are perfect... awesome snorkeling and very calm. We travled around to many of the great snorkeling spots and still found that Secret Harbor was one of the best. The room is great with a full kitchen and almost all the beachside rooms have spectacular views!!

Really Great

from A TripAdvisor Member
We stayed here on our last night after returning from St Johns before heading back home but I would have loved to stay several more days. We had a beach front one bedroom with a terrific view. The kitchen was full sized with everything you needed to cook if you wanted, the rooms were decorated nicely, the book shelves were loaded with a large variety of books and they even provided 4 different types of games (Monoply, the Game of Life etc..) to play as well as playing cards. We ate a wonderful dinner of grilled tuna with mango sauce accompanied by mashed potatoes blended with wasabi sauce and steamed mixed vegetables. We hated to leave the islands.

The best!

from A TripAdvisor Member
I can't say enough about this wonderful resort. We have stayed in both the Villas and the Beachfront units and were happy with both room locations. You do have a little farther to walk to the beach from the Villas but both the rooms and the views were just as spectacular in the unit we had. The beach here is great and the snorkeling is the best on the island. What really makes this place stand out are the wonderful staff you encounter from day one - Sandra in reservations, Ernest, the manager, Howard, the bell staff, Margaret and Julia at the front desk, Hilda, in housekeeping - and I could go on and on! If you come to St.
Thomas, make this your home for your stay.

Perfect spot to enjoy the caribbean

from A TripAdvisor Member
We were at Secret Harbour in August 2003 for ten days. As we have done on our last four visits(over the past five years), we again stayed at Secret Harbour. If its possible, it seems like the resort gets better each time we stay there. Ive traveled throughout the Caribbean over the past seventeen years, visited more islands than I can remember, and Secret Harbour is my absolute favorite place to stay.The location is ideal. You are out on the east end of the island, close to Red Hook and yet far enough away from downtown and the cruise ship traffic that some folks complain of Secret Harbour being too quiet if that is possible. The snorkeling is among the best on the entire island and being a preserve there are lots of creatures in the water to see and you dont have to worry about a lot of motorized watercraft disturbing the place.Ernest Halliday, the General Manager, and his staff always manage to make us feel like we are coming home when we arrive. Ernest talks about guests as being part of the Secret Harbour family, and his staff really goes out of their way to make you feel like you are exactly that.Sandra in reservations managed to get us the specific one-bedroom suite we always request and it had been redecorated again with new wall hangings, living room furnishings and patio furniture. The rooms are spacious and the ones I have seen are not only well maintained, but tastefully decorated. I really enjoy the fully outfitted kitchens and the freedom that allows in stocking up on food and beverages. I like starting out the mornings by sitting on the balcony, drinking coffee and eating some danish while I read a book and look out over the harbor.The resort seemed more crowded than in summers past, but then again the whole island felt that way this year. Maybe its the result of all of us on the travel boards talking about how great a place it is to visit in the summer. Even so, the beach was never very crowded and there were always plenty of available chairs. We also saw several weddings taking place on the beach during our stay this year.Also, for those of you who are following the battle, the jet skis did not move during the entire time we were there. So far, so good.Schultz

m Picky!

from A TripAdvisor Member
I must have read 100 reviews on different locations in order to find the right spot for our honeymoon. We have had friends stay at the Frenchman's Reef Marriott, the Westin in St. John, and a hillside villa above Charlotte Amalie. In the end, we settled on Secret Harbour for all the right reasons and we were not disappointed in the least. We sent them an email beforhand telling them it was our honeymoon and when we checked in they had upgraded us to the front Beach Suite at no extra charge. Margaret, Ernie, Myron, and other staff were so friendly and helpful at all hours that we couldn't believe anyone would ever complain about the service. We did stay during the low season, which was perfect because the weather was wonderful and the crowds thin. We never needed reservations although some restaurants were closed for September. I highly recommend renting a car during your stay -- we were so mobile and it was less than $30 a day, far less than if we had taxied everywhere we went, and we could afford to be as spontaneous as we wanted. A day trip to St. John was fun (round-trip car ferry is $35), and Trunk Bay was all but empty for us. If you want to save money, buy your snacks, lunches, & liquor in a store and make your food in the kitchenette. We ate dinners out, but you can really rack up a bill. We had so much fun and we will return! Special thanks to all staff at Secret Harbour Beach Resort...you were wonderful!

Top Local Tips for Charlotte Amalie

Charlotte Amalie I would not stay in Charlotte Amalie. Very crowded when cruise ships are in. It's hard getting around town due to traffic congestion.

St. Thomas Taxis Be aware that especially at the airport, the taxis are large vans sometimes with 4 passenger bench seats. If you are not comfortable in enclosed spaces like me, insist on sitting in one of the first 2 rows. Taxis typically insist on a full load before leaving the airport. Wait for the next one if the back is all they have to offer. It may be a long ride depending on which part of the island you are going to (ex. East End is at least 20-30 minutes or longer depending on how many stops).

Type of vehicle Definitely rent a Jeep if available. We originally rented a car, but our flight got delayed such that no cars were available. We got bumped to a Jeep and it was very, very important since roads and parking can be tricky.

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Other names for Secret Harbour Beach Resort Hotel

  • secret harbour beach resort
  • secret harbour beach hotel
  • secret harbour
  • hotel secret harbour beach
  • Address: 6280 Estate Nazareth - Charlotte Amalie - 00802-1104 - Virgin Islands U.S.
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