Parrot Cay Hotel

, Providenciales, Turks and Caicos Islands
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Parrot Cay Hotel

, Providenciales

Rooms: 55

Parrot Cay Drive - Providenciales - Turks and Caicos Islands 649 946 7788
278 Traveller

Reviews - Parrot Cay Hotel

Historical Traveller Reviews of Parrot Cay Hotel

Over-hyped and Over-rated

from kkk747
We went to Parrot Cay expecting a paradise and were let down immediately, from being met at the airport by a member of staff who couldn't care less to the frankly dodgy boat out to the resort. The rooms were OK, but nothing special and a fair way from the beach. The service was awful - a 2 hour wait for a cup of tea involving about 4 phone calls, room service was slow and usually wrong when it arrived (when I mentioned this - I was told I had ordered wrong!), the staff were indifferent - no friendly smiles or hellos here.

The overpriced snorkelling trip was really awful, the captain stopped the boat - we were left to assume we were at the place to snorkel. We asked a couple of quesions about the current and were replied with a random wave to where we should get in ( thank god the trip was included in our package - we decided not to do any more trips!).

There are no diving facilities on the island - this involves getting the hotel boat to the main island - beware - should you miss the boat back - at around 2pm - you either wait till the next one at 7pm or charter a boat (at about $150). We phoned the hotel and were told they couldn't come and get us (despite it being a 20mins journey).

I wouldn't class this as a luxury resort (except in terms of price) - a resort with class would treat its guest well (even if they aren't celebrities!). They have a lot to learn from Four Seasons!!

Loved Parrot Cay

from csturner
My husband and I loved Parrot Cay for its simplicity and casual atmosphere. We enjoyed 5 star dining in linen and shorts. Every meal was fantastic. The laid back attitude was exactly what we needed to relax. I think its important to note that the average guest was about 28-40ish, mostly around 30. Several honeymooners and most folks were from the UK, Canada or australia. It depends what youre looking for, but if youre young, dont want to put on frocks for dinner and enjoy meeting different people this is the place for you. I am very surprised to hear the poor reviews; our food was very good, and we're foodies.
The spa is the best spa I have ever been to. The beach and pool are the most relaxing I've experienced. Take the private island trip. They dump you off at a secluded island with food and drink and an umbrella for a day. Strip down as soon as they leave. The mosquitos do suck, but as long as you use the spray at night youre fine. They should warn you right away I suppose, it wouldve prevented my first day of being bitten. The music mixes played throughout teh restaurants and hotel is wonderful, obviously professionally mastered to enhance the mood. get a passion fruit martini from Boudhi at the bar and enjoy...I would go back right now if I coudl afford it.

Lost At Sea

from Osmosis
The best part about Parrot Cay is dreaming of getting there. Once we arrived we were met at the airport by a taxi (no resort representative) and dispatched to an awaiting 40 foot motor launch. The boat gets you there, but its very so so. You are greated at the boat dock and taken up the main lodge in a three row golf cart that makes you feel like you've just landed on fantasy island. At check-in we were greated by a nice enough woman who also poured us a welcome drink.

The room was nice with an ocean horizon view. Most are up on a hill, so you don't hear the ocean. They have gorgeous white ceiling to floor silk drapes, but that's about it. It's pretty much a barn like structure painted white. It's authentic minimalism...but a few comfortable seats or some slippers might be nice.

You will hear some buzzing at dusk as the resort brings out it's amphibous vehicle to spray for mosquitos. Folks, its not a minor problem, it's a huge problem...you cannot go out at night unless you are ready for some serious bug bite action.

The food was fine, but menu hardly changed. I was somewhat annoyed that we dined 3 times next to the hotel manager, who seemed to be more involved in entertaining himself than observing the slack service.

3-days in we were wishing we had gone to our favorite place Cap Juluca instead. To change it up, we went fishing. The resort owns a fleet of boats, we were sent out on a Boston Whaler, about 18 feet long. We got scared after the captain went out so far we could not see land. It got worse, he lost the anchor (forgot to tie it to the boat and threw it over)...and insisted he try and find it. Before we knew it, the captain had dived into the water after spotting it. He must have thought it was shallow, but we were in deep water, and he could barely swim. We rescued the captain and made it back...but the boat had no radio, no GPS, no map, no flare...and another tick of bad luck and we'd been lost at sea. After returning a request to see the general manger brought the assistant manager instead. While an apology was offered, it was sheepish and we we're billed for the outing.

On the flip side, we did see more than a few celebrities staying there which made for fun bragging rights back home (bruce willis, DKNY, streisand we're all there).

The small store in the main house has great merchandise. The SPA is absolutely fantastic, we rented the spa villa and enjoyed a couples message, bath and dinner. It's worth it.

On check-out, we were charged more per night than we were quoted and had choppy seas on the boat out. It took 30 minutes for them to tally up our tab. The SPA is probably one of the finest in the carribean, the accomidations are motel 6 with everything painted white, and the service is almost non-existant. If you are thinking of going, think again.

Recent Trip to Parrot Cay

from spep4
We just returned from a 5-night visit to Parrot Cay. I agree with many of the things said here -- the beach is the most amazing part; the grounds are great; the gym is great; the spa is great; the food in the main restaurant needs work; the food at the pool is great. If you're looking for a vacation where you have lots of choices of places to eat, this isn't for you. But if you're looking to relax, really get away from it ALL, and be at a spectacular beach, Parrot Cay is great. The bugs were so-so, not a real problem. Overall we had a great time.

Unbelieveable!

from A TripAdvisor Member
Parrot Cay was all we had read, even the bugs! We stayed Thanksgiving week 2003 and couldn't have been more delighted. The food was excellent (the pool restaurant could have had more choices) but overall - great!
Have the lobster and fried fish for lunch everyday. I have read about the bugs being a problem, needless to say, they were around, but the property has sprayed organic pesticide to rid them. The bugs were only mildly-bad at dusk. The infinity pool was exquisite, our room was perfect (netting on a large four-poster bed), open shower. Beach was a three-mile long white sand heaven with hardly no one around. I did not get a chance to view the beachfront homes but I hear they are spectacular - if you can afford it - do it! Overall, our best vacation to date and we've had quite a few memorable ones. We WILL be back! The spa treatments were a "treat" - Lular Bath was almost orgasmic! Yoga and pilates everyday was a nice break - you didn't feel so bad eating all the yummy food. There are celebrities around, but the resort is very quiet and small, so everyone is a little to themselves, but we did meet some very nice couples (celebrity and otherwise!). JUST GO!
Everyone should experience Parrot Cay once (or more) in their lifetime!

Room great, food terrible!

from A TripAdvisor Member
Just returned from Parrot Cay. My fiance and I rented the one bedroom beach house for $1370/night. With the price I was expecting something great and it was. Awesome! Also, I was expecting good food. Not great.
Terrible! Same menu everyday. Food selections very slim, maybe 6 entrees listed. I am not a seafood eater and I was that much more limited. I basically ate a cheeseburger everyday for $25. One for lunch and one for dinner. I heard many people complaining of the same thing.
The resort is on its own island so there are no other food choices, unless you want to charter an expensive boat to Provo. You would think that a resort of this caliber would have more of a food selection...NOT!

so so

from A TripAdvisor Member
I'm giving Parrot Cay three stars b/c some things were amazing and some things were awful. The two amazing aspects: most beautiful Caribbean beach that I have ever seen. The water and sand were breathtakingly pristine. The spa is also amazing. The services are wonderful (although expensive.) The not so good things include: the service, food and cost in the main restaurant - terrible. One night we were comped our dinner (along with another couple) b/c the service was so bad and they were out of practically everything on the menu. The food at the pool restaurant is very good (especially if you like Asian inspired food.) However, the chefs are not very accomodating nor careful when it comes to people with allergies. Given that there are only 2 restaurants, the menu choices should change more often. The same thing for lunch everyday gets a bit boring. One morning we woke to the sound of gushing dirty water coming from the ceiling in the bathroom. We were told that the problem was fixed, only to wake up to the same problem two days later. They moved us next door, but the next day they put another couple in our old room. The coffee service in the room consists of instant coffee bags. In order to get fresh coffee in your room you must pay $5 every morning. Slightly cheap for such an expensive place! The grounds are very large and the lower level rooms are far from the beach and the pool. There's a nice gym. Overall, if I were to go back to Parrot Cay it would solely be for the beauty of the beach and the spa.
My expectations for the food and service would not be high.

There is only one Parrot Cay

from A TripAdvisor Member
Our stay at Parrot Cay was well worth waiting the one year since we planned this trip. No doubt it was the low season but all the facilities were made available. The resort is quite spread out and buggies were always there for our convenience. The highlight of our holiday was the food and the massage. Yoga is another great guest activity. The Asian smiling faces were always ready to help.

Relaxation!!!

from A TripAdvisor Member
July 6th -13th, 2003 If you need to get away from it all, this is the place. A perfect romantic get-away. There is nothing here. The beach is beautiful, the snorkeling spectacular. Do the private picnic on a secluded beach!!! If you want to marlin fish, book the boat on your own. The Gwendolyn is good. Other than that, the excursions through the hotel are reasonably priced and a lot of fun. Get a packaged deal that includes breakfast & dinner, massage, & an excursion! The food is excellent, but rich. Snorkel for Conch and they will make conch salad for you. The service is excellent. You will want for mothing. Be advised that this is an island. Boats are your mode of transportation.
The bugs were no problem. Have Fun!

The Best

from A TripAdvisor Member
We had a wonderful time on our honeymoon here. The hospitality, service, food, and serenity is absolutely second to none. We highly recommend Parrot Cay.

Top Local Tips for Providenciales

Getting to the hotel I didn't feel like it was clear how I got to the hotel since it's a private island, now I know. They pick you up just outside customs, take you in an SUV to their boat and it's about 45 minutes to the hotel. It is free unless you want a private transfer. GOT IT!

Bring what you need There is a very limited gift shop in the hotel so bring anything like sunscreen, aloe, batteries that you need.

A few extra notes There was no cell phone service at Parrot Cay but this we found was a positive. There was excellent internet service (wireless). There were several small children and they were having a great time but generally the resort is relaxing and quiet.

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Other names for Parrot Cay Hotel

  • parrot cay turks caicos
  • parrot cay resort
  • parrot cay providenciales
  • parrot cay
  • Address: Parrot Cay Drive - Providenciales - Turks and Caicos Islands
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