Jalousie Hilton Resort & Spa Hotel, Soufriere
Reviews - Jalousie Hilton Resort & Spa Hotel
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Historical Traveller Reviews of Jalousie Hilton Resort & Spa Hotel
location -yes! Hotel - No!from JAncellDawes
The location is idyllic
Now for the disappointments -
*The journey by road is horrendous, particularly after an 8 hour flight. Not just bumpy, but violent....
*Anyone with a back or neck problem should avoid this journey, or take a chiropractor with them.
*The mini bar was empty on arrival, and the fridge was switched off. Apparently this is normal, the problem is that nobody tells you on arrival - little comfort at 11pm.
*We were put in the wrong villa - too small
*My family had a feeling of being 'trapped' at the hotel, which is located between two peaks.
*Babies were allowed to swim in the pool without any protective garments i.e. potential pollution of the water. The management simply looked on.
*Food from room service was always cold - although we investigated with the food and beverage manager, she said that she was leaving the hotel in any event, on the following Friday.....and couldn't understand the problem.
*Other guests complained of the same problem, including the poor quality of the food.
*We had continual problems with the quality of food at the hotel, apart from the Plantation restaurant - I forgot, I ordered a 'medium' steak and received well-done.
*The waitresses in the beach grill were continually getting our order wrong, and simply shrugged when there was a problem.
*One day the swimming area on the beach became 'clogged' with floating debris i.e. wood, bottles, general trash items, - this was left for the day - quite dangerous to bathers and paddlers.
*The maid used our telephone - we had the call removed from our bill.
*On two occasions the room was not made up - the excuse was that they had 'new arrivals' - surprise, surprise - a hotel with new guests.........
*The entertainment was non-existent, apart from an adjacent cafe, which had a local fire eating and general display of acrobatics - this in comparison to the previous five days was a real joy.
*Vegeterians better avoid Jalousie, as the choice of food is particulary limited.
*One couple had their room burgled, and were told that it was probably - staff members who were guilty.
*Two other couples tried to find an alternative hotel, but only one family was successful. They had complained of the same problems as encountered by my family.
*I also had the feeling at Jalousie, that if you sneezed, a charge would appear on the bill........
*I have no difficulty paying for good service and good food, but at this hotel we did not receive either.
In general, the hotel relies on the location, but probably merits 3
stars, not the 5 given for just a few more 'ticks in the boxes' - I
could go on and on about the problems, but will leave it there.
Leonce the Cab driverfrom A TripAdvisor Member
Drinks: bout 5 or 6 a drink for fancy or beer all the same. Nightlife: not much But you are never bored. the theme night have entertainment but it was really nice to relax. Definately go next door to the place called the "bang" for Wednesday night fun time so-so food but it is not a "bar" more of a "patio" than anything. cheaper food. Its right next door to the Pier Restaraunt. DO NOT GET THE MEAL PLAN. For my wife and I who really like to drink and eat it would have been 1600.00 for the 6 days and I spent less than 600.00 on food and drink on the resort.
You'll see everyone goes to the Bang on Wednesday so you woln't even get to use that night. And if you want to go to Dasheene to see the view. You woln't use it that night either.Take a cab into Soufriere (its the little village right by the resort) $30 round trip. But some groceries and alcohol there (about 75 cents a beer) and bring it back and put it in your mini fridge. If you take a cab ask for LEONCE. He is a cab driver that signs a contract with the Hilton and sits at the top of the entrance and is ready if needed only takes Hilton people. He can be trusted. HE IS THE GREATEST!!!!!!!! My wife and I used him three times and the final time we wanted to see the country so we had him take us to the Capital Castries for the day ($160) He gave us a tour of the whole island. It was a long cab ride but we didn't even notice. Its the best way to see the "real St. Lucia" And we took the helicopter.
The Cab ride all day is better While in Castries we did some shopping while he waited for us alllll day. On the way back we stopped at a the Rum Distillery for a tour and samples, our Cab driver Bought us 2 fifths of Rum as a souvenoir to take back and drink at home. Then sat and did some shots with me at the taste testing booth. Leonce, I can't say enough about him very nice, family man not shady at all. If you use him PLEASE tell him that Scotty and Christy said to use him. You can ask for him at the front desk they will call up for him, he will be there.Definately get the plunge pool room, you'll regret it if you don't. I got a great deal on my room and friends we made down there said they did too. Without airfare we spent under 1500. And did not hold back at all. So i am certain that there are people paying full price that may have found this totally a rough expensive trip, but i thought it was paradise that ended up being affordable. (airfare does however suck
Great Villas and Beachfrom DowntownDC
s beautiful.from A TripAdvisor Member
Great Hotel/ Skip the Foodfrom A TripAdvisor Member
Simply Amazingfrom A TripAdvisor Member
St. Lucia itself is an amazing island - God's tropical gift to romance.
The pace of life is slow and the Caribbean winds keep the temperature perfect all day long. If you are looking for a high adventure vacation, this is not the place to come. The resort is secluded from town and we only left once to go to Ladera, which is a lovely resort in the mountains behind the Hilton, for dinner (which we highly recommend - go early and enjoy the sun set as you sit on the edge of the cliff and the only thing separating your dinner table from the mountains is air).
From the ocean, if you look back at the resort you can barely tell anything is there, as each little villa is hidden in the trees of the Mountain. Every room has its own dipping pool, which we found to be quite a bonus.
The food is good and the prices are not exeptional, but what you would expect from a resort. For on the beach drinks, we loved the "pool baby."
We HIGHLY recommend the hilton - truly a beautiful place.
Jalousie Hilton came up trumps!from A TripAdvisor Member
ve readfrom A TripAdvisor Member
We also got our pictures back, and they don't even do it justice. About the day trips, and taxi drivers. We had Jeffrey. He is the best!!!
Jeffrey took us around for three days. He took us to all the places the resort offers, but for a cheaper rate. We went to the Botanical Gardens, Sulpher Springs, Diamond waterfalls(part of the botanical gardens), Castries, a road trip to the base of the Piton, etc... Not only was he the nicest person, but also very informative, patient, and on time. We highly recommend that you ask for him!! We also took a tour to the rainforest. (This was part of our "honeymoon" package.) Tony was our guide, and he also was extremely informative. Just driving to the forest was a trip in itself. Tony would stop and pick leaves for us and have us taste or smell them to see what we thought they were. A great trip! Regarding the food. If you ask anyone that knows me, they would tell you that I am an extremely picky eater. Meat and potatoes. Again, with reading these reviews prior to the trip, I knew we were in for spending a little money for food. Biggest thing right now is that we do not have any children yet, so we figure that we might as well live it up a little right now! Sure, some meals I had no idea what I was eating, but they were not horrible. The prices were not that expensive as some reviews tend to say. We averaged about $45.00US a meal. We had breakfast already included prior to arrival, so lunch and dinner were on us. A few days we ate a big breakfast, skipped lunch (not to my liking), and ate dinner. The best thing we found was to get room service. The pizza with two toppings was only $18.50US, and took care of me. Maybe one thing you don't know till you get there is the 18% taxing, and if you would like, to tip on top. Overall, our trip was very nice. We would definitely recommend the Jalousie to anyone.
Wonderful, romantic honeymoon hideawayfrom Delilah_James
....and so you arrive in paradise. The setting of the Jalouse is absolutely stunning - like nowhere else on earth. The lush vegetation combined with the dramatic views of the Pitons leave you in awe for your entire stay. The villas were beautifully situated and nicely decorated and included everything you could need. The staff were courteous and friendly (except for the front desk who were frosty and unhelpful to say the least). Food was great, we didn't dine at the formal 'Plantation' preferring to go up to the Ladera resort and the stunning views from Dasheene. We really enjoyed the privacy offered by the villa accomodation, it felt like a cross between self catering and camping but with the benefit of having all the facilities of the hotel.
There was loads to do on the island from horse riding to snorkeling, boat trips to city visits. We have never wanted to visit the same holiday destination twice but we made a promise to ourselves to definitely return to the Jalousie Hilton. I can't recommend it highly enough. You have to go!
Top Local Tips for Soufriere
boat, taxi & helicopter trips If possible do try and do a boat trip, to casteries you see so much more than sitting in a car for 2 1/2 hours, use the taxi service that the hotel use and negotiate a rate this will be alot cheaper if you go to the botanical gardens you dont really need a tour guide as everything is labeled and you can get around very easy, if you have the time and money do try a helicoper tour with St lucia helicopters, cathie is great and very helpful you see so much of the island (this tour might be better if you get car sick as the hill etc are very twisty ,turn and up and down!
things to do in Soufrire go to the saturday morning market and wander round the town to get a feel for St Lucian way of life
Take your valium As you enter the tiny airport, look for someone standing in front of a podium in a uniform. You need to tip one of the vultures to move your bags from inside to outside if you use a cart. Carts stay inside means the vultures get your money to move the bags 20 feet. Go to the podium and give them your name. They'll ask for your travel vouchers that came in the packet you got with the all inclusive. Ignore the yelling and flailing around. They're all so excitable. Taxi ride takes you through some depressed villages with cows and dogs roped up along the winding road.
Other names for Jalousie Hilton Resort & Spa Hotel
- jalousie plantation st lucia
- jalousie plantation soufrière
- jalousie plantation hotel soufrière
- jalousie plantation
- jalousie hilton
- Address: Box 252 - Soufriere - St. Lucia
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Hotels Near Jalousie Hilton Resort & Spa Hotel
- Ladera Resort Hotel Soufriere, St. Lucia Distance: 1.1 km / 0.7 mi
- Mago Estate Hotel Soufriere, St. Lucia Distance: 3.4 km / 2.1 mi
- Ti Kaye Village Hotel Castries, St. Lucia Distance: 10.8 km / 6.7 mi
- Discovery At Marigot Hotel Castries, St. Lucia Distance: 15.6 km / 9.7 mi
- Coconut Bay Resort & Spa Hotel Vieux Fort, St. Lucia Distance: 16.7 km / 10.4 mi
- Rendezvous Hotel Castries, St. Lucia Distance: 20.2 km / 12.5 mi
- Sandals Regency St Lucia Golf Resort & Spa Hotel Castries, St. Lucia Distance: 20.7 km / 12.9 mi
- Sandals Halcyon Hotel Castries, St. Lucia Distance: 24.3 km / 15.1 mi
- The Downtown Hotel Soufriere, St. Lucia Distance: 29 km / 18 mi
- Coco Kreole Hotel Castries, St. Lucia Distance: 29.1 km / 18.1 mi
- Bay Gardens Hotel Castries, St. Lucia Distance: 29.3 km / 18.2 mi
- Ginger Lily Hotel Castries, St. Lucia Distance: 29.8 km / 18.5 mi
- Bay Gardens Beach Resort Hotel Rodney Bay, St. Lucia Distance: 30 km / 18.6 mi
- Sandals Grande St Lucian Spa & Beach Resort Hotel Gros Islet, St. Lucia Distance: 30.5 km / 19 mi
- Bay Gardens Inn Hotel Castries, St. Lucia Distance: 30.5 km / 19 mi