East Winds Inn Hotel, Castries
Reviews - East Winds Inn Hotel
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Historical Traveller Reviews of East Winds Inn Hotel
paradise foundfrom bjl257
Wonderful Honeymoonfrom A TripAdvisor Member
absolute paradisefrom A TripAdvisor Member
I was so shocked to read bad reviews about this place, it truly was heaven on earth, and no wonder they have people returning year after year!!!
My husband and I must be missing the point!!!from A TripAdvisor Member
The cottage we were staying in was very pretty, but it was boiling hot with no air conditioning and only one fan on a very high ceiling which we had to put on at full speed to get any air. This unfortunately prevented us from sleeping properly because of the noise. On top of that we were infested with mosquitos buzzing around our ears all night and we were both very badly bitten in spite of mosquito screens being fitted at the windows. On closer inspection, however, we noted they had holes in them.
On the day we arrived we also noticed that there were no shutters for privacy on the bathroom windows and when it was dark we put the bathroom lights on and walked around the back of the cottage to find that you could see straight into the bathroom. We complained about this and a maid was sent to our room with two old towels which she proceeded to peg up at the windows which meant for the rest of our holiday we had to put the bathroom light on in the daytime. Also, there were dogs barking constantly for most of the night and for the majority of our stay we were absolutely exhausted through lack of sleep.
The staff, although on the whole pleasant, looked absolutely exhausted and fed up and seemed to be constantly rushing us. No sooner had you put your knife and fork down and your plate was whipped away and your next course put in front of you. Every day we had to ask if we could have a rest between courses. The food was average but not enough variety to choose from and a lot of it was either lukewarm or cold.
We are both in our mid-40's and the majority of people staying at East Winds were much older and they obviously cater for the more mature person. We spoke to a few of them and were speechless to discover that alot of them come back year after year and think this place is luxurious. Have they never been anywhere else? My husband and I have travelled a lot over the years and have stayed in many luxurious places for a lot less money than we paid for East Winds.
Needless to say, we will definitely not be back.
It is appreciated that many guests travel over a full day to reach a tropical destination such as a beautiful island like St. Lucia. Inherent with these types of locations are local characteristics such as native insects, animals, climatic conditions and unique vegetation. Similarly, authentic local cuisine can oftentimes be substantially different than what people might be accustomed to in their own locale, but it is for these reasons that people typically chose far away locations to experience variety and something a bit different. Accordingly, while there are certain aspects of a holiday that management of a resort can control, many elements, including weather, insects, birds, wildlife, local culture and customs, are viewed as part of the traveling experience. After all, this is what most of our repeat guests enjoy so much about East Winds Inn, St. Lucia and its surroundings.
This guest review referred to our “pretty cottages”, the deluxe versions of which have now been equipped with air conditioning. Moreover, we constantly inspect our mosquito screens and the open air nature of our popular sunken stone showers is an absolute delight to most visitors.
With respect to cuisine, for which we are most famous, we are members of the Chaine des Rotisseurs guild, and proudly employ two French and a number of talented local chefs, who use nothing but the best of ingredients and culinary techniques. There is no need to rush during our renowned, candle lit four-course, silver service dinners – served with appropriate wine pairings. We only have one seating per evening, usually with live entertainment, which can then be followed with a favorite night cap or two.
The majority of our loyal and efficient staff has been employed at East Winds Inn for over 15 years, including our General Manager, who takes guest satisfaction very seriously. Judging by the nature of the majority of comments relative to East Winds Inn, our staff is doing an admirable job. Furthermore, over 50% of our guests are repeat visitors, and some guests have returned over 20 times - which in itself is the best testament to the nature of holiday experience one can expect at our resort. It is a shame that this one couple was disappointed, when so many others have expressed their complete satisfaction in all we do. Perhaps, as carefully pointed out in their own admission, there needs to be a certain level of maturity to enjoy all the East Winds Inn has to offer. We appreciate being offered the opportunity of sharing our viewpoint.
Simple Indulgencefrom AKirkconel
The virtual tour on the hotel Website was a great help giving a good idea of what to expect. What we found was certainly up to expectations. Having recently stayed in a Country House in the west of Ireland where you were treated as though it was a 1930's house party, this was similar. The hotel was only half full due to the time of year (and possibly the unusual hurricane activity) but even full there would have still been the same sort of ' family atmosphere'
Food and Drink --- First class in our humble opinion. I gather the chef has been there for some years and long may he remain. His kitchen support was excellent. Great variety ( plenty of fish which you could witness being bought daily from the beach) and good quality meat dishes. Unless you are a glutton you have to ease off after the initial enthusiasm! The service can be a little quick but the staff will respect your wish to slow down.
The drinks are all very good quality and each night the wines are described on the menu and at the table. They change every day. Champagne ( proper French and no cheating) is available if you wish and that is very unusual for ' all inclusive' hotels. The Clubhouse bar has the after dinner drinks left in Decanters on a tray so you just help yourself up to midnight when it closes. A nice touch.
The rooms are simple but very adequate. We had one of the oceanview rooms which are very pleasant ( although ocean a little obscured by bushes and trees) but the bathroom was unbearably hot in the evening so one's shower before dinner was not always the cleansing experience it should be. Perhaps a fan would help? There is a mini clubhouse for these 3 rooms which has a sofa and chairs so you can sit out of the room but away from the beach and bar. Wonderful view of sunsets.
This is a very good place to relax and unwind. There is a small but pleasant beach and if you want active water sports the Windjammer hotel is next door, a short stroll along the water's edge. The staff are all very pleasant and eager to help and many have been there sometime which is an good indicator of a well run hotel. It was very easy to fall into a pattern of eating, drinking and lazing around which is what we wanted and received fully. A particular pleasure are the long lunches at the outside tables in individual ' roundels'. We quickly fell in with other guests to have little parties which made it all the more pleasant.
Although there are so many places to visit in the world, we will almost certainly return. Our view is that it is very good value for money indeed. The hotel will do you a wonderful picnic hamper for lunch if you go out for the day. We drove down to the Hilton in the south one day and picnicked on their beach. They were a bit surprised but a few dollars to hire a sunlounger sorted it out!
Happy to answer any individuals queries by e-mail.
Yet another good reportfrom A TripAdvisor Member
Great place to relaxfrom A TripAdvisor Member
Its not the place to go if you are looking for lots of activities and entertainment but if you want good food and good wine and to get away from the crowds, its ideal. It even has the best selection of books to read I've ever seen in a hotel or resort.
The Best Honeymoon Destinationfrom A TripAdvisor Member
The hotel only has 30 rooms, which means you get a very personal service and the Manager makes an effort to talk to each guest personally at the weekly Champagne Cocktail party. The Deluxe room that we had was spacious with a large shower and bed. The only complaint was the ceiling fan that didn't really provide much relief from the hot evenings! Maid service is once a day, and I was particularly impressed with having a mini-bar which, like the rest of the resort is all-inclusive.
The food in the hotel is unbelieveably good and not the usual all-inclusive buffet rubbish. It compares very highly with Michelin Starred restaurants that we have visited in the UK. There were buffets for breakfast and lunch and frequent barbeques. The chef offered a very broad menu in the evening a heavy French influence and local St Lucian ingredients. A set menu of four courses was presented each evening with around three choices in each, and always a vegetarian option. The menu is fairly adventurous with dishes such as fois gras, pate, lobster, local fish, veal and the most tender goose and beef I have ever had. For the less adventurous, the chef will prepare a very good steak and chips - but you don't know what you're missing!!! Also, at dinner an array of VERY good wines are offered, 5-7 year old whites and reds from France and Chile predominantly. A good quality Champagne is served also.
I can understand why people return year after year and as soon as we save up enough money to go again - we will be joining them!
Well we like it!from A TripAdvisor Member
In Response to Not Impressedfrom A TripAdvisor Member
As any well travelled person knows, do not go to the carribean on the off season. Trying to save a buck? Then you should stay at home and wait until you can afford it.
The off season is when they do construction, expect it!
The food was excellent. I could not say enough about the meals. I have eaten at some of the finest restaurants and would put The East Winds right up there.
Top Local Tips for Castries
Check the local market on Saturday I shopped a bit in Castries on Saturday and really enjoyed wandering around the open air market. I bought some simple things to bring home, then saw they same in the more upscale stores for almost twice the price. Look around in the two main markets in Castries next to the cruise ship dock as many of the vendors sell the same things for pretty different prices - and don't be afraid to bargain.
Day visit to Castries There is very little here to see or do and the shopping is limited to the duty free area which is visited by the cruise liners and which was a bit like going into any shopping mall in any part of the world. The market is quite large, but the stalls are mostly the same and although you are told you can 'barter' the locals do not accept this quite as readily as we were told - you need to be quite ruthless!! We found 3 hours was enough and we arranged to be taken and collected by a taxi driver so it was convienient if not adventurous! There are lots of other trips to take on the island which sound more interesting.
Rodney Bay Mall At Rodney Bay Mall there are ample Duty Free and other shops to buy your souvenirs from. It is much more convenient to get to than Castries and you don't get pestered by traders to buy, like you do in Castries.
Other names for East Winds Inn Hotel
- east winds resort all inclusive
- east winds hotel
- Address: La Brelotte Bay Box 1477 - Castries - St. Lucia
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