Sandals Royal Caribbean Hotel, Montego Bay
Reviews - Sandals Royal Caribbean Hotel
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Historical Traveller Reviews of Sandals Royal Caribbean Hotel
Sandals Royal Caribbean was wonderful!from A TripAdvisor Member
Best Vacation Ever!from A TripAdvisor Member
Most horrible resort ever!!!from A TripAdvisor Member
The first night at Sandals, you have to go to a mandatory meeting where they go over all of the amenities at the resort & the rules (or so they say). What the meeting was about was where you can do other activities & how much that will cost you. They do not mention any of the all-inclusive activities. The meeting was about an hour long in a small room without air conditioning with over 100 people crammed in it. There was not seating for everyone, and my husband & I were one of the ones who had to stand. All I kept thinking was how much money we spent on the honeymoon to have all-inclusive, and all the resort wanted to do was sell activities to make more money. Sandals has a policy of "all inclusive", which is supposed to include gratuity. That is not how the employees behaved. There was one man that escorted me & my husband, along with several other couples to their rooms at the same time, and all he could talk about is how he has 6 children and gets paid $0.80 an hour and how much he appreciates tips. He also let everyone know that if they would like any pot, he can get them some "good stuff." Very classy. The room was disgusting & it was an upgrade in the Kensington block. There was a window a/c unit, and bugs all over the countertops, along with spiders in the bed. The room had a refrigerator, that usually is filled with drinks. They would not bring any drinks since we did not pay for the concierge service. They would not even give us canned or bottled drinks from the bar. The only beer they serve is Red Stripe, or so they say, since I witnessed one of the employees bringing a 6-pack of Bud Light to one of the rooms. THERE IS NO ROOM SERVICE!!!
The food was absolutely horrible & we got sick off of it. Orange juice is yellow water with orangy-foam pulp at the top. Eggs are very greasy.
On one of the days when we were feeling better, I called the lobby to see if they could bring us food to the room & they said absolutely not, even though I explained how ill we were & hadn't eaten in 2 days. All of the restaurants were closed except for the one on the island, since it was the Kokomo Karnival Beach Bash. You do not have the option to eat anywhere else at the resort on this night. I had to go to the boat dock & pick stale rolls off of the trays of food left over from everyone else in order to eat. CATS, ROACHES & MOSQUITOS EVERYWHERE!!!
We attempted to dine at the Regency Restaurant, but since travel agents were dining there (approx 25 people at one table), the resort would not let any guests dine inside. The travel agents were getting the champagne treatment (literally). When I complained that I was getting bitten up by mosquitos on the deck, & requested to sit inside, they had me stand up & sprayed bug spray all over me at the table. I yelled at them since it stung like hell since I just shaved, and needless to say I lost my appetite due to the smell. Besides that, there were roaches crawling all over the deck. I am convinced they keep it a "candlelight setting" so that the roaches are not as noticeable. On another night we ate outside at the Pavilion. They had soup on their menu called red pea soup. It was basically split pea soup with a lot of red pepper in it.
No taste, but it was like fire in your mouth & throat. My husband & I had our legs rubbed against by all of the stray cats at the resort while sitting at the table. There were about 10 cats around begging and rubbing against us while we were eating. We are both allergic to cats, but the waiter just blew off our complaints. MAN-MADE BEACHES!!! Since I'm from FL, I am accustomed to how beaches should be. This man-made beach had algae everywhere & they will only let you go out 10 feet from the beach. The island seems to be man-made as well & has the smell of sewage. The pool on the island is an above-ground pool. Also, the locals can be seen bathing & cleaning their clothes in the ocean right past the buoys. The water in no way is clear-it is murky. Sandals loves the art of airbrushing & adding colorful tints to their pictures.
Getting to the island was a task in the canoe that we were using & we were advised by the workers at the resort not to roam anywhere in the canoe due to the dangerous locals. It made sense that they warned us since there was such a heavy current that was pulling us away from the island & to a nearby beach were locals were gathering & watching us.
WATERED DOWN DRINKS!!! I am not a drinker, so it usually only takes me 1-2 drinks before I get any kind of buzz. I had 8 frozen banana mudslides, and did not get anything. When we visited the Montego Bay resort, I had one drink & almost fell on my ass! The drinks may be included, but that doesn't mean they aren't severely watered down, especially at the Royal Caribbean. There is no nightlife. The club was smaller than my 2-car garage & there was maybe 3 couples in it on a good night. There wasn't any cable, just a news channel & a soccer channel. My husband & I were so bored & nauseated all the time, that all we did was go to bed early every night. By the time our trip was over, we had been packed a day early & eager to get to the airport.
When we were flying, I prayed to God that if the plane crashed, that it happen on American soil. When we arrived back in the states I actually kissed the ground. I made a couple of attempts to complain to Sandals, but since they are all independently owned, I would have to call the resort directly to complain to them. Since we didn't have any luck with our complaints while we were there, I knew I would be wasting our money trying to get anything solved over the phone. To sum this vacation up, I would not recommend Sandals to anyone-they're just a scam.
Treated like Royalty!!from jennibeans
Could Not Have Planned a Better Honeymoon!from A TripAdvisor Member
Had a great time!from A TripAdvisor Member
best place on earthfrom A TripAdvisor Member
Unbelievablefrom A TripAdvisor Member
Not worth the moneyfrom A TripAdvisor Member
Nightmare of a Honeymoonfrom A TripAdvisor Member
Top Local Tips for Montego Bay
airplanes If choosing a resort in Montego Bay DON'T go with Sandals Montego Bay. The airplanes fly directly off the runway right over the resort and are close to building. Loud and noisy also!!
Hip Strip is okay Your hotel may tell you not to go to town. We had no problems during the day as long as you know where you're going, people will leave you alone.
To All the Dancers Out There. Margarittaville in Montego Bay is the place to go to dance. The DJ's make it fun with good dancing music and Jamaican male dancers show off their dancing moves which are great ! There's never a dull moment and the drinks are great as well.
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- Address: Mahoe Bay - Montego Bay - 00000 - Jamaica
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