Holiday Inn SunSpree Resort Hotel, Montego Bay, Jamaica

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Holiday Inn SunSpree Resort Hotel, Montego Bay

Traveller Reviews

Rating

7.9/10
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Official Contact Details - Holiday Inn SunSpree Resort Hotel

  • Address: PO Box 480 - Montego Bay - Jamaica
  • Phone: 8769532485
  • Email:
  • URL: http://www.ichotelsgroup.com/
  • Official Website:
  • Hotel Class: 1 star
  • Rooms: 524
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"My stay at the hotel was fantastic. All the staff was helpful and worked to the max. Hurricane..."

"I have just returned from a two week stay here. Having read several bad reports on the hotel I..."

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Reviews - Holiday Inn SunSpree Resort Hotel

14 reviews (Showing 1 - 10)
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Rating:

10/10
Magical holiday
Submitted by: Yvonne in 09/03/08
  • Age Group: 41 - 50
  • From:
  • Traveller type: Family Traveller
My stay at the hotel was fantastic. All the staff was helpful and worked to the max. Hurricane Dean did not detract from the sevice and did not spoil the holiday. I would certainly return again. The hotel was clean and we got value for money.
 
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Rating:

9/10
Excellent value for money
Submitted by: Carol in 02/07/08
  • Age Group: 41 - 50
  • From: United Kingdom
  • Traveller type: Family Traveller
I have just returned from a two week stay here. Having read several bad reports on the hotel I can only assume that some of the things people have written about complaining where caused by the guests staying there at the time. I found the hotel clean and tidy, the beach and grounds were well kept. The food was good and there was plenty to choose from. The staff were both friendly and helpful.There sense of fun made the holiday for me. I will definitely be returning. Thanks to all the staff who made the holiday enjoyable including the unsung heroes such as the cleaners, gardeners, maintenance staff who keep things clean and tidy. A good hotel with plenty to do and excellent value for money.
 
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Rating:

1/10
tut tut
Submitted by: charlie-emeliah in 09/11/07
  • Age Group: 18 - 25
  • From: United Kingdom
  • Traveller type: Family Traveller
It was awful. I had hair in every meal. It was gross!!!!!!
 
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Rating:

10/10
Great service, great food,great holiday.
Submitted by: Clive in 09/05/07
  • Age Group: 51 - 60
  • From: Uruguay
  • Traveller type: Mature Couple
Really had a great time, great for kids, great for couples, excelent food , excellent service, the staff work so hard to make you feel welcome, nothing seems to be to much trouble, all in all really great time, cant wait to go back again. Many thanks
 
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Rating:

9/10
1st class hotel
Submitted by: Aaron in 08/04/07
  • Age Group: 18 - 25
  • From: Ireland
  • Traveller type: Young Couple
Don't usally write reviews on hotels, but could nt help myself after reading a previus "holiday maker`s" coments. The holiday inn montego bay was a first class hotel in every sence of the word. entertainment all day from beach to bar to restaurants. if i could afford it id be back here every year instead of the canaries. without a doubt the next time i have a bit of extra money, its the holiday inn monego bay i'll be going. P.S I could write all day about this place and its people it was that good of a holiday.
 
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Rating:

3/10
Worst hotel in history
Submitted by: Jacqueline in 02/04/07
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Large Group/School
This hotel is morw like a two star than three. The hotel on arrival looks shabby and the apartment blocks look like lumps of concrete. The main restaurant is plastic. Plastic chairs, tables and no linen. The same poor food evry night and no childrens selection. My 4 year old hardly ate for 2 weeks and he is not fussy. The beach is poor and very small. No glorious sand here. The excursions in house are expensive, we went with a local taxi driver who only charges a third of the price. I have seen better evening entertainment at Butlins on a bad day. It was all over by half nine evry night and then they expected you to go to their nightclub in Montego Bay, where on arrival you are body searched and the drinks are NOT free and very expensive. Plus I did not feel safe. I hope you are getting the picture that this hotel is dire. As I won't evem mention the on site disco,more like a wake. Even the piano player was elsewhere on holiday. Very dissappointed with the lack of entertainment for the kids and adults. Out of 2 weeks I would say we had 3 nights of OK entertainment. General hint, don't go!!!!!
 
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Rating:

7/10
Great Holiday, Poor Food
Submitted by: Sharon in 09/13/06
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Family Traveller
I read mixed reviews about Holiday also, but my brother went a few weeks before I did and warned me that the food was not great, and I must say I agree. The best meal of the day was breakfast which was varied and tasty, after that it went down hill. Pasta with tomatoe sauce and pizza served every single lunch and evening meal time. The meat cooked was always tough apart from the chicken. All cakes tasted exactly the same, coke and sprite were always served from bottles and not on draft, flies always all over the food, fish dishes are available at the restaurant but exactly what fish am I eating? Why no sea food? Once all facilities are locked for the night there isn't anywhere you can go to even get a glass of water if you needed it. The night I discovered this I found a teenager lying flat on her back because she was diabetic and had low blood sugar and needed something sweet to eat or drink, but with all facilities closed there was no where to go. Luckily someone turned up with a can of Coke and I stayed with the girl til her blood sugar rose and she didn't feel faint. I am used to eating carribean food so I was a bit disappointed that the hotel didn't serve any mangoes while I was there and it was mango season and I they only served breadfruit once. The menu definately needs looking at. Stayed at Sunset Beach Resort and Spa in Montego Bay last year food was excellent. Perhaps the chefs at Holiday Inn should spend a few days there and see how hotel catering should be done. Now after reading this do not be put off. Staff are polite and friendly, room kept clean facilities good. BE WARNED TAXI FARES ARE INFLATED HAS SOON HAS THEY REALISE THAT YOU ARE NOT JAMAICAN. A $70 JAMAICAN FARE WAS INFLATED TO $700 HAS SOON HAS HE REALISED THAT I WAS NOT BORN IN JAMAICA. How did I know this because I was told by someone who took the same journey that I took and lives out there how much the fare should be and they came back in the taxi with me just to prove this. WOULD I GO BACK AGAIN? OH YES PLEASE! LOOKING TO GO BACK IN EASTER. JUST HAVE YOUR WITS ABOUT YOU IF YOU GO OFF THE HOTEL COMPLEX WHICH IS A MUST IF YOU WANT TO SEE REAL JAMIACA NOT WHAT IS PAINTED FOR TOURISTS....
 
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Rating:

10/10
Great Atmosphere
Submitted by: Karen in 06/10/06
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Family Traveller
Like most other travellers I read mixed reviews about this hotel before setting off. But, all I can say is IGNORE the negative reviews. The Holiday Inn Sunspree is definitely a place to stay when in Montego Bay. The atmosphere in the resort was amazing. The staff were polite and very helpful. There was a variety of food, including lots of Jamaican recipes to tickle those taste buds and the menu changed daily. Entertainment was at its best. Can't wait to return.
 
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Rating:

9/10
I'm going back!
Submitted by: Diana in 05/23/06
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Relaxation Seeker
I had read good and bad reports about this hotel and was a bit worried about what I might find. When we got there the staff were lovely and the room was very lovely too. It was that good I am going back again this year!! Can't wait!!
 
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Rating:

10/10
Fabulous!
Submitted by: Vicki in 03/31/06
  • Age Group: 41 - 50
  • From: Jamaica
  • Traveller type: Family Traveller
We are going back to this hotel now in June and it will be our 6th time! It is fabulous and relaxing. Plenty to eat and drink and would go every year if I could!
 
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