Costa Caribe Coral by Hilton Hotel

, Santo Domingo, Dominican Republic
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Costa Caribe Coral by Hilton Hotel

, Santo Domingo
4 star

Rooms: 535

Carretera Juan Dolio - Santo Domingo - Dominican Republic | 8095262244
963 Traveller

Reviews - Costa Caribe Coral by Hilton Hotel

« 1 2 »
1/10
Horrible Stay
Submitted by: EILEEN in 29/05/11
  • Age Group: 2630
  • From: United States
  • Traveller type: Young Couple
Hello,

We have just come back from the resort and it was total chaos.

The reason why we are unhappy with our stay is because since we arrived we basically spent the whole day going back to the reception trying to solve different issues. First they put us in a building that was under construction and the room was dirty and smelled of dust and paint. Second, they sent us to a room that the lights were not working and no water in the shower. After a while they sent a technician to fix it and there was water in the shower but the sink started leaking so much we had to put towels under it to absorb the water. The TV remote control did not work. The toilet smelled horrible and was dirty. There were many flies and mosquitoes flying around the dinning area. The servers were walking around with clothe napkins trying to kill the mosquitoes and bugs. My husband and I were not expecting a five star fancy hotel, but at least a decent place to stay. Around 9:00 PM we called the reception again and they told us to pack our bags to be transferred to a better room. The 3rd building we were sent to was even worse than the 1st and the 2nd. The AC was not properly working and there were hairs on the bed sheets and it was dirty as well. After all of this we went back to the lobby deciding to leave the resort. We requested to speak to the manager or person in charge but the receptionist said that he had "stepped out" for 20 minutes. We waited over an hour and he never showed up, nor we heard from him. We asked if we could get connected to the internet or borrow the phone to call Bookit.com but they said they did not have your number. In order to make the call to the tollfree number we had to pay them US $3.00 per minute.

The service at this resort was horrible, we did not have a good vacation at all and if you can avoid going to this place do so because vacation time is precious, specially for those that work hard and just want to have a quality time, which is priceless.
2/10
NOT A 4 STAR
Submitted by: Brian in 24/07/09
  • Age Group: 41 - 50
  • From: Canada
  • Traveller type: Budget Traveller
I stayed here in 2008 and was very disapointed in the service and thye hotel as a whole. I have traveled many times to the Dominican and can tell you it is not worth the money. I have read that the hotel is still in need of plumbing! We had no water for 2 days and cold water showers. I ventured into the "Disco" and it smelt really Bad! (you do get used to it though). Food was average with small variety at the buffet. The beach is very nice but the swimming area is very small and they do not like you swimming outside the swimming area. (many tides that not strong swimmers will have problems with). Yes it is fairly close to Santo Domingo which is nice.

Personaly I would spend $200 more and get a better hotel. I would never go back again and saw a "honeymooner" in tears at the fron desk. This may be good for the spring breakers that get to drunk to care but certianly not a family Hotel.

Good luck if you do go!
10/10
Fantastic vacation in Santo Domingo!
Submitted by: Kim in 26/03/09
  • Age Group:
  • From: Canada
  • Traveller type: Pleasure Seeker
This resort was better than I expected in every way. The service and hospitality was amazing, not to mention the entertainment and social events. Beach, bars, pools, rooms and food all excellent. I will absolutely stay at the Costa Caribe Santo Domingo again!
1 out of 1 reader found this review helpful
1/10
Don't forget the medication, this resort made us sick
Submitted by: PJ in 16/11/08
  • Age Group: 41 - 50
  • From: United States
  • Traveller type: Family Traveller
Where do I begin? The staff was rude and checking in took hours and in the end we got a less than adequate room (toilet was broken and the bathtub faucet came out of the wall). The horror was when there was no water for two days. YES NO WATER to wash with or to flush with. There were no clean linens and God knows if the dining ware was sanitary....I think not because my family and everyone that I spoke to got sick. My little boy ended up with a very high fever. If you are looking for paradise, look elsewhere. This place is the pits!
7/10
Well kept grounds and good location
Submitted by: Norman in 19/02/08
  • Age Group: 60 +
  • From: Canada
  • Traveller type: Mature Couple
This place is not too exciting. Our room was "tired" and hot water was cold or tepid most of the time. Staff were pleasant, except for some front desk personnel. The internet services were pathetic - mostly only one terminal would connect (don't waste your time or money trying). Overall the food was good with plenty selections in the buffet and reasonable choices. Service in the Italian and Mexican restaurants was very slow. The grounds were very well maintained and when the recently planted coconut trees along the beach front become established - they will improve the shaded areas significantly. This hotel badly needs to upgrade the plumbing (leaky, corroded taps) and spruce-up the furnishings and bedding in some of their the rooms.
The location is great - about 30 minutes from Santo-Domingo airport and lovely beaches-we walked about one mile in both directions. Juan Dolio area felt safe and locals seemed to respect tourists. The weather was wonderful - comfortable, warm and breezy. The nights were cooler and good for sleeping. Warm enough to swim in the ocean, sunbath and enjoy the warmth and sunshine. Overall we both agreed that we would return to this hotel.
1/10
Beware
Submitted by: John in 02/03/07
  • Age Group: 41 - 50
  • From: United States
  • Traveller type: Relaxation Seeker
The hotel is a dump, dated is giving it a compliment. If you're lucky, you'll have hot water. Food sucks, I lived on rice and beans for the five days I was there.
If I were rating the hotel on an American standard it would be a 1, good luck if you go there.
2/10
Downhill BIGTIME since Hilton bailed out!!!
Submitted by: Linda in 24/01/07
  • Age Group: 51 - 60
  • From: Dominican Republic
  • Traveller type: Mature Couple
Only the food was "good" not great but good. Had to beg and bribe maid just for clean towels...fresh sheets were OUT OF THE QUESTION!!! Front desk slow and rude. Been there twice before and loved it....so sorry to see how pitiful it is now....gym a moldy outdated mess, shows sad, casino pathetic I could go on but why bother?
2/10
A run down dump!
Submitted by: Jim in 05/01/07
  • Age Group: 18 - 25
  • From: United States
  • Traveller type: Young Couple
It's no wonder Hilton doesn't want anything to do with this place anymore. The first thing you'll notice is that the word Hilton has been scratched out on everything with a black marker (except your shower curtain on which they used paint). The place is a dump compared to other hotels in the DR. The bathrooms are unsanitary and not cleaned properly. The mould growing on the walls and floor would be the first sign.

The food is mediocre at best. The buffet is often only luke-warm and variety cannot be found. Their 24 hour restaurant only carries hotdogs, fries and dried burgers. You'll often see the same food from 12 hours prior. For breakfast you can find last night's chicken now fried up for your enjoyment...

On the weekend the resort changes and you become a 3rd class citizen. The resort is overrun with Dominicanos and there will be no peace till they leave. Drunken screaming in the halls at all hours. I even witnessed a fight by the pool which needed the police to come and take the man away.

Avoid this place like the plague. Spend your money at another resort. The DR is a beautiful island. Just go elsewhere on it.
10/10
Loved It! Me encanto!!
Submitted by: L. Elizabeth in 19/10/05
  • Age Group: Under 18
  • From:
  • Traveller type: Family Traveller
This is one of best Hilton resorts that I have been to. The food was great. They had American and Dominican food. The rooms were always cleaned on time and were comfortable. The entertainment was great they have put on amazing plays ...you will understand them better if you are Spanish and night shows. They have a night club, and a Casino for the night life people. They had American channels...I loved this because I didn't want to miss my shows, As well as Movies in English and Spanish. For the people who cant get away from their computers like me! There is internet. They also have amazing bars try the piƱa colada!. Over all the service was great the experience was great and the people were very kind. I have nothing bad to say.
10/10
I give it a 10!!
Submitted by: Laura in 19/10/05
  • Age Group: Under 18
  • From: Canada
  • Traveller type: Family Traveller
I have to say this is THE BEST ALL INCLUSIVE RESORT. I loved it you will be relaxed here with so much to do. I was not bored at all. The kids will love it so will the adults, I'm only 16 but I went with my family. Great time. GO YOU WILL LOVE IT!!!! The people were great, and very kind.

Top Local Tips for Santo Domingo

Prices be careful of what you purchase and the prices.Shop around before you buy.differences are huge

just enjoy bring lots of health products in case you need it

sun all week great place for good sun but resort is the worst never see(coral caribe)

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Other names for Costa Caribe Coral by Hilton Hotel

  • hilton international juan dolio
  • costa caribe coral hilton
  • costa caribe coral
  • costa caribe
  • coral costa caribe resort
  • coral costa caribe
  • Address: Carretera Juan Dolio - Santo Domingo - Dominican Republic
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