Submission date: 2006-12-29 - Date of Stay: December 2006
Submitted by: Ewa - From: United Kingdom
Type of Traveller: Young Couple - Age Group: 26 - 30
The worst hotel I have ever been to...
Sold to us as 4 star plus, so we have expected it to be better than average quality. Our disappointments listed:
1. Overall athmosphere wasn't good: complaining quests and slow ,sad and without motivation waitresses and hotel service.
2. Room wasn't tided up, when we arrived. We had to wait an hour at 23:00 for our room to be ready. Not nice welcome after 9.5 hours of flight only.
3. AC was broken in our room. Room itself was old with dirty doors - see pictures added.
4. Some people had bed-bugs in their rooms and were biten by them. See pictures added.
5. Lots of moskitos and sand flies. Many people complained about that.
5. In restaurant there was no interest from waitresses unles you have waived at least one dollar note in front of them. (It is nice to tip for good service but not to tip to be serviced at all, as we have already paid for service). We needed to bring drinks and look for clean cuttlery , glasses, mugs ourselves, as didn't want to give money to lazy ...Read more
Submission date: 2006-03-28 - Date of Stay: February 2006
Submitted by: laura - From: United Kingdom
Type of Traveller: Young Couple - Age Group: 18 - 25
Great staff
We found the hotel very big and very busy. When we arrived the hotel had over booked so there were far too many people there, the hotel were paying money and moving people to other hotels. There were not enough beach towels to go around and no where near enough sun loungers we spent hours looking for two!!!. The staff were very friendly and we could'nt complain. The hotel was full of noisy young adults all on spring break making too much noise til the early hours in the moring. This is not a quiet hotel where you can relax. It was so busy you could'nt even book into the resturants. Overall the holiday was good just dont go when its american or canadian spring break.
