Paradisus Punta Cana Hotel
Reviews - Paradisus Punta Cana Hotel
Read 1977 additional reviews of Paradisus Punta Cana Hotel at TripAdvisor.
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Historical Traveller Reviews of Paradisus Punta Cana Hotel
Cancel Your Reservation, ASAP!from A TripAdvisor Member
- The food is unedible. Half of our party became sick. The cafeteria smelled like a hospital. There was absolutly no variation in meals day to day. There wasn't even peanut butter and jelly or bagels. No creative presentation of food.
-The rooms were fair HOWEVER...We visited the Paradisus the 2nd week ok Christmas Break and the resort was overbooked. There were not enough rooms for all of the guests (about 15% of the guests). Guests had to stay at other resorts (some resorts up to 20 minutes away by car). Some guests were so outraged that a fight broke out in the lobby and furniture was thrown. Some parties were bumped from the resort for an ENTIRE week.
- The pool is nice however it is not deep enough to swim in
- Do not get your hair braided. We witnessed the same man who braided someone's hair used the same comb to comb HIS EYEBROWS while we were sitting there!
- The only good part about the resort was the grounds. They were beautiful and well maintained.
The paradisus was overrated!!
Beware for overbookings, poor treatment and bad faith!from A TripAdvisor Member
Lovely but not 5*+++from A TripAdvisor Member
We thought the food was quite good but we did not eat at all at the buffet restaurant and instead only ate at the a la carte restaurants. We both thought the Romantica and the Italian restaurants were the best. Neither of us cared for the Brazillian restaurant and the japanese restaurant and chinese restaurants were mediocre. The service we thought was excellent and it certainly did help if you could at least try to speak a little spanish and a few american $$$ went along way!! Room service was 24 hrs a day and was incredibly quick I don't think we ever waited longer than about 15 minutes for anything.
The Beaches are breathtaking but very similar to that in Cancun or Play del Carmen. The pool was also very nice. My husband seemed to have more difficulty in ordering from the bars than I did. He sometimes waited up to 10-15minutes for a drink however if I went up I never waited longer than a couple of minutes we figured this out in the first couple of days so it really was not a problem.
The rooms were okay they certainly weren't spectacular by any stretch of the imagination. We never had any problems with the air conditioning however we did have a couple of leaks under our bathroom sink and our shower acted up a couple of times. They were very good to come and fix things when you requested this. This hotel is approx 6 years old and I think that if left the way it is, in a few years this won't be a 5 * resort anymore. Things are just on the verge of needing upgrading.
If you do go on your honeymoon make certain to stress this to the front desk as you will receive a lovely gift on your nightstand each night you stay. Don't bother trying to book reservations for the restaurants through your travel agent before you go as if you do when you get to the restaurant they will want to see your reservation ticket and the only way to get one of these is to book the restaurants while you are there.
All in all a very nice vacation but certainly no nicer than what we have been to in mexico and unfortunately almost 2X the price.
will never returnfrom A TripAdvisor Member
aily (this, and my high school spanish and a pocket translator helped me get my needs met). In summary, our group of fifteen adults and kids were unanimous in agreeing we would never return. Management needs a complete overhaul.
Perfectfrom A TripAdvisor Member
Hated the vactionfrom A TripAdvisor Member
Great Timefrom clubmember
A Really Hot Resortfrom A TripAdvisor Member
However, we spent 12 days with no air=conditioning. Temps were 85-92 with high humidity. Our requests for help were conscientiously ignored. Communication among staff at various restaurants, lobby, customer service is very poor. We love the area and will go back, but probably not to the Paradisus.
some good, some not so goodfrom A TripAdvisor Member
Negatives: coming from NY, maybe we're spoiled, but the food, while abundant, was lousy. Our room was nice, but the AC does not work...in most of the rooms. The refrigerator (for the mini bar), just made the beverages slightly below room temperature--not very refreshing. My wife is fluent in Spanish, but for travelers who do not speak Spanish---good luck. We witnessed several travelers who had problems communicating their needs due to the language barrier.
Overall, I think Punta Cana, and The Paradisus will develop in to a true 5 star resort, but it will take a few more years.
Wonderful Vacationfrom A TripAdvisor Member
The staff at the hotel are friendly and will try their hardest to please you.
This is a relaxing vacation spot. It is not Cancun with all the action there but it is a wonderul place to unwind and dine.
We will definitely go again.
Top Local Tips for Punta Cana
Arrange private transportation When leaving the airport it was very hectic with a lot of men vying for your bags and to get you into their taxi. We had arranged with Rafeal Silva of Dominican Airport Transfers to pick us up at the airport and to pick us up at the hotel when we left. He charged a reasonable $40 each way for 4 people 4 bags and 2 golf bags. it took off a lot of stress. he was reasonable and reliable. I will book him for next year.
nice time to go Make sure you take bug spay with you just in case of mosquitos, and we found middle to end of feb is beautifull weather.
may: 15-23 we read that it rains a lot in may. we did not have ONE cloud or drop of rain. weather was perfect. mid-high 80s all week. hot, but not unbearable....
Other names for Paradisus Punta Cana Hotel
- paradisus punta cana reviews
- paradisus punta cana resort
- paradisus punta cana
- Address: Bavaro Beach - Punta Cana - Dominican Republic
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