Club Med Punta Cana Hotel
Reviews - Club Med Punta Cana Hotel
Read 1657 additional reviews of Club Med Punta Cana Hotel at TripAdvisor.
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Historical Traveller Reviews of Club Med Punta Cana Hotel
A nice relaxing vacationfrom Delandry
This is where I wish I only made the trip for a week! I hate to stereotype a nation as a whole, but the majority (if not all I encountered), were rude, pushy, snobby, the whole bit (even the kids)!
You might be waiting for a drink or standing in line at the buffet and they would just cut right in as if the "Silly American/Canadian" was invisible! One person I met even stated that one "stole" her special order omelet. The staff, even though they can't say much, all seem to agree with the difficulty to please them! There were some topless sunbathers...I didn't care too much...there wasn't actually much to look at. I personally wouldn't take off my shirt if I had what they offered. My 3 year old didn't even notice, my husband...pretty disappointed as well. The pool and the beach were fantastic. Very warm water in both, especially the first week when the weather was 88 and sunny every day! (and very safe for all ages) There always seemed to be enough beach chairs, especially if you want to sit in the sun. Some of the activities were goofy, but fun. The cost was the most affordable for a family with what it offered in my opinion. All in all, I would recommend the resort for a family. If you can work it out to go with another family with kids the same age, that may even be better for enrolling the kids in the club (some common ground for them). I would, however, suggest you find out when the majority of the Canadian people go on break. That would make your stay even more enjoyable..... that is, of course, if you are not the rude, snobby type!
A Relaxing Escape.from exec1107
The ultimate family vacationfrom A TripAdvisor Member
The positives far outweighed the negatives and include the children's programs where all of our kids had their own clubs with scores of capable GOs meeting their every need and providing endleess activities including: circus school, archery, soccer, rollerblading, swimming, beach volleyball, treasure hunts, sandcastle building contests, tennis, basketball, show productions, magic shows, hip hop, kayaking, sailing and much more. They also took them for meals and snacks throughout the day so Mom and Dad could have that time to ourselves. Pure heaven. Even our little one was taken care of from 9am until just before dinner and then again after dinner until 9pm. By the end of the trip he had had enough of being left, but everyone else was enjoying the time!
The beach and pool were both huge and gorgeous and the chairs were plentiful. If you didn't want to be around the many children at the pool, just head to the deep end.
To avoid the many kids at meals, I found that could be accomplished by coming to the tail end of meals. By then most of the kids had been fed and were at their clubs or were with their parents doing whatever the activity of the moment was. there were also fewer kids at Kispanola than at Semana Restaurant, especially since the kids clubs fed the kids at Semana.
The food was plentiful and buffet style at both restaurants. The fruit, vegetable, salad, cheese and bread selection were awesome at every meal although the hot, main courses were hit or miss. If you are looking for five star, gourmet food you will be disappointed. If good, and plentiful, if a bit repetative will keep you happy then Club Med is right on target! The fruit tarts at lunch were my personal favortie dessert and the kids liked the soft serve ice cream!
The activity list was endless...tennis, windsurfing, sailing, sand villeyball, fitness classes, rollerblading, archery, trapeze, basketball, snorkeling, swimming, ping pong, massage, silly shows, etc.
With all that was available, my husband and I each found our one favorite activity and did that one thing all week long. I lived on the trapeze and he was playing sand volleyball. The evenings were filled with silly shows followed by fun at the bars and beach disco where you could party with the GMs (guests) and GOs (staff).
In the end, if you are not traveling with your kids or family members with kids, Punta Cana is probably is not the right Club Med village for you. It is truly designed for families and there are many children, so be prepared for that. Most of the people who I've talked to with complaints about the kids were those traveling without kids. My suggestion...choose a village for 18 and up. For families...go to Punta Cana and enjoy!
Great Family Vacation Resortfrom A TripAdvisor Member
If you expect Las Vegas style shows, then don't go here. We met people who resented sitting with people they didn't know or who didn't speak their language. We embraced it. We met families from the States, Europe and Canada, GO's from Brazil, Peru, and other parts of the world. We dined with a woman travelling from Germany - together we struggled to understand each other, but it was wonderful getting to know her. The food buffet had something for everyone -and if you don't like seafood, don't worry. There are so many other choices. The food was tasty and completely acceptable. All the GO's were wonderful people. They ALWAYS said hi to you when you passed them and they ALWAYS tried to communicate. To the reviewers who complained they didn't speak english - STAY HOME. If you try, then they will try. If you are arrogant, then I don't blame the GO's for pretending they don't understand you. Why not broaden your horizons and try to expand your knowledge. It's fun.
The Chef of the village - Phillippe - said it so well. He would love to invite politicians from around the world to come to his village so they can see that people of different religions and languages can all live harmoniously. This is truly a harmonious village. The children's activities are too numerous to mention. Our children, in the 14 to 17 age group sometimes participated in the organized activities, and sometimes did their own thing. The teen group GO (Terry) was very easy going and the kids all enjoyed him. There were only a total of 30 14-17 year olds at the resort last week, but this week there are over 100 - so each week is different. There were not many 16 or 17 year olds when we were there, but our daughter and her friend didn't seem to care.
They participated in the water polo, the water aerobics and sunning on the beach. Our 13 year old son participated in the 14--17 club for the first day and a half and made many friends. They all hung around with each other (most of them between 13-14) all week - eating dinner with Terry most nights, rollerblading, archery, water games or simply doing their own thing. Boredom is not an option at this resort. There is no pressure to participate in anything, but you are always welcomed when you do. The shows are fun. Especially when you get to know the GO's who are in them from night to night. These are not professional shows, but we always enjoyed them. They have so much fun on stage, it is hard not to enjoy yourself too. The two GO's who do the trapeze in the theatre are amazing. The accomodations are very comfortable. The hot water issue in one review I read must have been an unfortunate problem that week. I heard no one complaing about hot water. We certainly had an abundance of it. If you want a luxurious room, stay at the Hilton.
These rooms are clean, but fairly basic. But who goes to a southern resort to stay in their room all day? We left a tip on the pillow each morning for the lady cleaning our room. You are not expected to, but it is a nice gesture. The walk to the low rise accomodation buildings throughout the resort is pretty and quite relaxing. After eating all that food in the buffet each day, the walk was actually quite welcome.
Apparently, walking is also good for your heart!! There is plenty of security all along the pathways - so walking home at 1:00 in the morning even felt safe. If you are part of a package, your ground transfers should be included. Our Air Canada package did not include the tourist card, so on arrival, we had to purchase 5 cards at $10 US a piece. However, our departure tax ($20 US per person) was covered by Club Med. I think each travel package is different. We met others from other resorts who had their tourist cards, but had to pay the departure taxes. Air Transat also went to Club Med from Canada. I know their tourist cards were included, but don't know if their departure tax was.
Also, if you are not part of a package, you are expected to pay for your lunch if you arrive before the lunch buffet closes. This happened to the man ahead of us in line. He complained loudly and I could see his blood pressure shooting through the roof. The 'vacation don't worry be happy solution'? Don't buy the lunch. Go check into your room instead and wait until 2:30 or 3:00 to get your wrist bands. This actually happened to us - while we were part of a package, the GO who checked us in (he had only been there a week) made a mistake and told us we had to pay for our lunch. We decided to wait until after we settled into our room to get our wrist bands. I can assure you, we didn't starve (of if we did, we made up for it the rest of the week).
The few drinks we may have missed were not worth ruining our vacation over. Mistakes happen. All in all, you cannot go wrong with this very well run resort. The beach is one of the most beautiful we have seen and very private - not a busy hotel strip. Lovely sand and lots of palm trees for shade. This was our first Club Med, and we met many people who have been here many times or to other Club Meds in other parts of the world. We would certainly go to Club Med again. Pick this resort and enjoy yourself.
s a great choicefrom fiveinthefamily
Parents must read this before bookingfrom A TripAdvisor Member
Strengths and weaknessesfrom Ethan045
Unfortunately there were some serious negatives starting with the rooms. Our toilet was constantly in need of repair. and we had no hot water the entire week we were there. Our last day, the water was luke warm and we practically celebrated. What was most annoying about the hot water problem was the general indifference expressed by the reception and management. After mentioning the problem our first day, the response was to "just let the water run for awhile." We got a similar response the second day. We let the water run for an hour and ended up finding a shower at a friend's place. Nightmare.
Also, since a previous message brought up tennis, I thought I mention that the GOs are helpful but they're a lot more helpful if you pay and take a private lesson. If you're an average player the GO's organize tournaments which allow you to meet other players. However, if you're a strong player, you'll need to pay $40 a hour to hit with the pro. I suppose it's natural to want get paid additional amounts. But I found it annoying that there were many times when GOs just hung out and would only set up a time to hit if you paid them.
The Ultimate Family Vacationfrom A TripAdvisor Member
The food is buffet style for every meal. This does get a little tedious after 5 days, but the food is very good with lots of variety. There is enough standard "american" stuff for even the pickiest of eaters. The tables are large, so at every meal, the dining staff seats you with other people, and often one or two GO's come and join as well. We had a great time meeting people from around the world. If putting up with a buffet for 5 days or more is the price to pay for being at Club Med, Punta Cana, it is a bargain.
The rooms are nice and roomy, for a hotel, with termostats that work and cable TV for when the kids are winding down. Housekeeping did a great job every day.
The bartenders are efficient, just don't expect snappy service. You may have to wait 1 or 2 minutes if the bar is crowded. If you are in a hurry, you are in the wrong place anyway. You can always get bottled water or a drink at any time of the day with few hassles.
The airport is only a 5 or 10 minute ride from the property. Be prepared to pay $10 per person to enter the country. This was without question the best family vacation we have taken. We all truely hated to leave. It is not the Ritz, but if you want a great tropical getaway, where you are not on a beach full of hotels for as far as you can see, but you want to feel the remote flavor of the islands in a great and beautiful setting, this Club Med is where you want to stay. The property is beautiful, all of the activities are great, sailing, snorkeling, kayaking, tennis, beach vollyball, nightly shows, circus camp, swimming, windsurfing and fitness. The GO's are fantastic and really try to get to know you if you are so inclined. Or you can sit by the pool or the beach, do nothing and have a great time. By the way, the resort was completely full, and at any time of the day, you could get a lounge chair at either the pool or the beach! No getting upp at 6:00 am to "claim" a chair.
Oh, yes, the french. Some were reserved, but for the most part, they were great. The last few days a large group from New York came in, and my only comment is that they should stay in New York. When young kids tell the bartender to hurry their Shirley Temple because they are in a hurry, you don't understand the islands. Also, it is flat out rude. The french were reserved, some didn't speak much english, but the New Yorkers were obnoxious.
Great time at Club Med Punta Canafrom A TripAdvisor Member
Top Local Tips for Punta Cana
Trip from airport to Club Med The resort is very close to the airport. We paid $10 for two - it's about a 5 minute drive.
Sunscreen Bring lots!!
The airport is very busy plan for extra time at the airport...
Other names for Club Med Punta Cana Hotel
- punta cana club med
- club med punta cana
- club med dominican republic
- club med
- Address: Provincio la Altagracia - Punta Cana - Dominican Republic
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