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| Phone:
809-320-3663 |
Fax:
809 566 2436 |
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| Total of 8 reviews |
Showing listings from 6 to 8 |
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| Submission date: 2007-04-22 - Date of Stay: April 2007 |
| Submitted by: Maria - From: United States |
| Type of Traveller: Retired - Age Group: 60 + |
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| Rooms and casino |
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Arrived Saturday after 3:30pm. Given a room on the third floor, a room on the first floor requested as my mom is 85 and has a knee replacement. Then I was given a room on the second floor, shortly thereafter water began leaking from the top of the bathroom floor and water was in the light receptacle, called front desk and it took over an hour for any one to come
When the workers arrived, I told them to get me a new room for me and my mom, that I would be in the dining room as mom and I had not eaten since breakfast which was around 7:00am our gear was moved to a first floor room by the time we finished supper. The physical plant of this hotel needs to be rehab, the paint is pealing of the doors, the walls look like they have tumours, the plaster is bulging. The casino is a joke. The slot machines are so old they breakdown after playing a few minutes. There is not one modern slot machine in the whole place and the casino very small. The food in dining room was very repetitive. I will... Read more |
| Was this review helpful? Yes - No |
4 out of 4 readers found this review helpful |
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| Submission date: 2006-09-11 - Date of Stay: April 2006 |
| Submitted by: Sheila - From: Canada |
| Type of Traveller: Mature Couple - Age Group: 41 - 50 |
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| 3rd year in a row, great service & staff |
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Wow, I too was there April 2006 for 2 weeks. I booked today to return again in April 2007, for another 2 weeks. This will be my 3rd year in a row at Paradise Beach Resort. When my husband and I go there, it's to relax and enjoy the beaches and to us it is a tropical paradise. You have to realize before you go there, that it is a poor country, and the people as sweet and friendly as they are, live very simple lives. I have yet to come across a rude dominican. I have noticed that they don't seem to like confrontation. If someone is mad, rude or yelling at them, it's not in their nature to be that way so I don't think they really know how to deal with it. I have found them to be very friendly and helpful. No, the rooms aren't the Hilton, but compared to what's in town, I don't mind them at all. So far, the rooms I've had have been spotless. There was once that I had a slow leak in a pipe in the bathroom, I didn't complain because it was small and I only had a week left, but the ... Read more |
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15 out of 15 readers found this review helpful |
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| Submission date: 2006-05-25 - Date of Stay: April 2006 |
| Submitted by: Darlene - From: United States |
| Type of Traveller: Mature Couple - Age Group: 41 - 50 |
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| Would not go back even if FREE |
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Absolutely the worst customer service I have ever entailed. My husband & I stayed at Paradise Beach & Casino Resort, in Puerto Plato from April 18, 2006 – April 27, 2006.
We have traveled to many different countries and have stayed in as many different kinds of hotels. We have always been opened minded when traveling, because we know not everything can always be perfect when you travel abroad. Therefore, we have always found the positive in every trip to have an enjoyable experience we could cherish for years to come. This time, out of the thousands of destinations available worldwide, we chose an Amshamarina hotel. We would like to have a moment of your time to explain why this was absolutely the worst experience in all our 30 years of traveling out of the country.
When we arrived, April 18 our room was not what we saw when we booked on Expedia. We paid for a Superior Oceanfront with a balcony. We got a tiny room with two twin beds and when you put the luggage in the room t... Read more |
| Was this review helpful? Yes - No |
18 out of 21 readers found this review helpful |
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