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This was a great Hotel, I stayed there with my family for five days in October. The place was very well maintained and staff over friendly. Food was AWESOME, stayed at other AI resorts in DR, but by far this hotel takes the award on food. I cannot say the same of the adult beverages. The only spirit I recognized was Brugal, everything else was a no name brand. We made the best and enjoyed the pool and beach. Do not expect 24 hour meals, since disco closes at 2AM which is the same time the last available grill station closes. What is left are some cold slice bread sandwiches at the main bar. Overall, we were looking for a budget vacation and received more than we expected. Thumbs up to Riu Bachata and staff..
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There is provision for local people to move into the hotel during these months and it makes it so busy at the weekends as to be uncomfortable. We had to complain about parties at the pool and other organised events regarding noise etc up to 3.30 in the morning. On 3 occasions somebody had left feces in the pool and it had to be closed. Be advised that the hotel staff are afraid of some of the local groups and will do nothing to help you should you have a problem.
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I just returned from a week at this hotel, and have never had so much fun. The staff was excellent without exception, and made our trip. The complex is very well organized, and even with 10 family members in our party (of all ages), we never had trouble locating everyone when we needed to.
This is probably not the place to go if you're a beach-sitter or snorkeling fanatic, as the sea is rough and murky with a brutal current and rocky (coral) bottom. I went out a few times, but a big wave would come along and knock me over, and by the time I managed to get my footing again I was about 50 yards down the beach. The other coast (where the watersports are located) is slightly calmer, but quite weedy and muddy. I had always vowed to stay in the sea and away from the pool on vacations like this, but found the pool much more enjoyable most days at Riu Bachata.
The food at the buffet was excellent and we found there was always a good selection which was always fresh. The one thing that was severely lacking at the buffet was the wine - they serve only house wine from large casks, and it's not good by any means. You'd be hard pressed to tell the difference between the red, white, and rose wines with your eyes closed.
Also lacking were the 2 a la carte restaurants. Both are located in what during the day is a snack bar, and the food was average at best. Don't expect to get a rare steak or lambchop here, or you'll be sorely disappointed! Still, the staff was excellent and made up for the average food.
The entertainment was really exceptional. ;) Some shows are better than others, but there's a good variety and the entertainers work their tails off every single night. I've been to other all-inclusives and found that a lot of the time the entertainers seem bored and don't appear to be trying very hard - I don't believe this could ever be said of the team at Riu Bachata.
Kudos to the entire Animacion team - these folks work long, long days and are still ALWAYS upbeat and fun. They make it their mission to entertain and make sure you're having a good time, that there's always something to do, and that no one is left out. I have immense respect for them - they are first class all the way.
The rooms are well appointed and comfortable, and the maid service is excellent. By the end of my stay I had more towels than I could use, and the maid found creative ways to entertain me even in her absence. I heard some complaints about the air conditioning not being sufficient, but I found that I had to get the spare blanket out of the closet at night - so the air conditioning worked fine for me.
Make sure you take part in the organized activities, as this can make your stay. I'm not normally one to jump into the pool and do aerobics with 30 strangers or dance on the beach, but the staff at this hotel has a real knack for making everyone feel like part of the family and you will really be missing out if you don't give yourself a chance to get involved. ;)
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The staff,the resort and the food and drinks were outstanding. The skimp on the little things: Not enough towels in the room, no mouthwash, shower cap, moisturizer or conditioner. Exchanging cards for beach towels was kinda cheap. The mini bar was supposed to be restocked every other day. It was done just once and only because we called them several times each day until they decided to come.
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