Tryp Habana Libre Hotel

, Havana, Cuba
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Tryp Habana Libre Hotel

, Havana
23rd Ave y Calle L - Havana - 10400 - Cuba Hotel Website | 7/334011
833 Traveller

Reviews - Tryp Habana Libre Hotel

Historical Traveller Reviews of Tryp Habana Libre Hotel

Not 5 Star

from rizzamala
This Hotel was definately not 5 star, we arrrived in the middle of the night and the aircon was not working, my husband was called a lier and they would not change rooms (very not 5 star)
The Food and service was terrible in all the restaurants except breakfast.
The rooms have not been refurbished since 1970.
Locals around the pool, earning their living..........

Just plain terrible!

from A TripAdvisor Member
Stayed there as part of an overnight package from Varadero. The loby of the hotel is OK, straight out of the 60's. The food and buffet area was above average. The rooms, oh my god, the rooms were just terrible. Stains, rust, dirty looking, musty, a real vacation nightmare. I would have quoted this hotel a 1/2 star! Take a look at the pictures... The view of Havana was excellent.

Good Hotel

from littlel
Just returned from 2 great weeks in Cuba. We spent the first 4 nights in the Havana Libra. This is a nice hotel in a good location. The room was huge and very clean. It is a little tatty in places but what do you expect from such an old building!!!! The breakfast was good with lots to choose from. Do not eat in the buffet resturant for dinner the food is horrible and if your not all inclusive its expensive!!! Apart from that I have no complaints. The swimming pool was nice and the service is good. I can't belive people complain about the security gards on the door I always thought that was a good thing!!!!! If your going to this hotel have a lovely time Havana is a great city.

It is a nice place.

from Esther02
We had a nice time at the Havana Libre. The food was good.
The room was clean and very big. It was a convience place to be at
across the street from the famous icecream park. Down the street
was the old ex-Mafia hotel the National.
We walked over the Malacon to the Old Havana and spend time
Our view from our room was the best one ever!!! We were on the
22 floor looking over the city, the malacon and the ocean and the Harbour.
The lights would shine right in our room from the old fortress.
We walked to the old cemetery Kristobal Colon. It was interesting.
We did have a damper on our holidays. We were walking to the
statue of Jose Marti. When a Cuban-Black man approaced us and wanted to show us around and wanted to take us there. We said okay. He got us lost and then he pulled off my fanny pack which contained two cameras.
We did not bother going to the police they were cheap cameras. Nothing
was lost. When I mentioned this incident to a few Cuban people they were
very embarrassed after that I did not tell any one anymore.
We had a wonderful time at this hotel it was in a very convenient place if you want to have the highlights of Havana.

Quite Nice

I went to this hotel as a result of asking to be moved from another hotel. I was fairly impressed with this one - but then again it is in theory a 5*. Room was nice, the dining room was too and the food I tried (breakfast) was excellent. A great range of juices and food to suit every nationality. So far so good. The only down side is the pool. It is a traditional oblong and quite small. You get the impression its kind of for businessmen as you wouldn´t really want to spend much time here. It´s quite serious - so no kids to be seen really. The food in the bar area next to the pool is also very expensive. It is quite well situated though and in general I have to say I was happy with it and that I would be happy to go back there. There is also a disco on one of the upper floors but it has quite a few prostitutes in.
Would definitely recommend hiring a moped in cuba as you get to see loads of havana easily. I would also recommend taking a two part stay - part in havana and part in varadero (beaches). The only thing about cuba that does get annoying is people trying to rip you off. But it is understandable - as getting a few dollars off only a couple of people equals what a cuban earns working every day of the month. So there are more and more people doing this. You MUST check your restaurant and cafe bills as they are often mysteriously large compared to the prices shown on the menus.

A really decent hotel

from guitarblues
Stayed there for 10 nights. Clean well appointed rooms with a great view of the Malecon. The food (included with our package) was plain & simple but ok. Service was good and the hotel's location in Vedado was excellent.

Watch the Waiters

from A TripAdvisor Member
Stayed at the libre for one week in February 2005 the bed was made every day but, the room floor and corridor was not hoovered all week and, no dusting was done. The bath had been painted white on the INSIDE and, was all peeling off.
The waiters are always trying to rip you off ( I dont think they can help themselves as, they all do it and it is now the norm)
I had a meal at the restuarant, and, sent the bill back three times so by the time I had finished it went from 47cus down to 28.5 cus . quite a difference to be ripped off !!
The taxis are another I was charged 19 cus to go to a conference centre but, only 8 to come back by another driver.
The place is crawling with old men with young girls on their arm . Seems like a perverts paradise , as most of the old men are either Canadian, German or Brits on a lone holiday. Occasionally they are stopped by the police which, are on every street corner.
If you suffer from any breathing disorder, do not go to Havana as you will choke with the pollution from the old bangers and badly maintained other vehicles.
Remember you are a tourist visiting a foreign land, and seen as easy game for some of the locals who will try to befriend you.
It does not seem a dangerous place to be but, I wonder if the Police presence was removed , would it be so!!!!

Avoid it if you can

from A TripAdvisor Member
This hotel has a lot of nerve to advertise itself as a 5-star. If misleading advertising were a crime....

Good Points:

- amazing view of the city from the top floors
- staff can be helpful - note: they respond best when you are nice and tip them
- rooms are large

Bad Points:

- we were booked into here on an overnight tour of Havana from Varadero. Our assigned room on the 20th floor had water damage which had not been rectified - the room smelled both musty and dusty
- the room's drapes and chairs were probably over 25 years old and it showed - big brown stains on the drapes
- while my wife was taking a bath, the shower curtain rod came loose and fell on her, striking her in the head. Needless to say, we changed our room after that incident
- there are so many mechanical and structural problems with this hotel that they have actually developed a printed card to mark and submit to the front desk
- the food is crummy and bland (this is the case for most of Cuba) and the staff are dressed way too pretentiously to serve it - they should be wearing army fatigues - it would be more appropriate
- there is no water pressure
- "air conditioning" is a hole in the wall with controls that gave up the ghost years ago
- the sliding door on the balcony was so substandard you could hear the wind whistling through it
- the hotel does not have a backup power generator so when the power goes out (as it frequently does in Cuba), you're in the dark 25 floors up
- the front entrance is guarded by hotel security and police so that only tourists are allowed in
- our fellow tour mates (about 12 of them) had equally horrible stories to tell

I can't believe that anyone would pay the posted rate of $100 US for this pile of crap. If there ever was a case for foreign investment in Cuba, the Habana Libre is it.

Pack some towels and toilet paper !

from MontrealGlobetrotter
After a week at this hotel, I would give it *, no more.

First, the pros. The rooms are big with high ceilings and the view is great (ask for a sea view). It is well located in Vedado, not far from the National Hotel. It will cost you $5 to go to the old town by taxi.

Now the cons. It is surprisingly dirty, corridors were dusty if not filthy. In the room, chairs/sofa were stained, curtains where torn and almost impossible to open (I go to the gym three times a week...), the furniture and the ceramic floor were chipped, we could even find long hair lying about (me and my partner are both almost bald !! )

The food at breakfast was what you would get in a bad cafeteria.

Despite the large number of employees the service in general was ineffective and not friendly at all. Very little English was spoken at front desk despite the signs (same for Italian or French). One day no towels were left in the room and it took four phone calls and two trips to front desk in order to get some after an hour and a half. A few days later, no cleaning at all was done in our room by 8 pm!!! That time we were lucky, it took us 15 minutes to get some fresh towels and toilet paper!!
Then the next day we asked for compensation in the form of a late check out, it took them 24 hours to reply positively and yet our keys had stopped working by the time we got back at 1 pm to pack up and leave.

You can tell that this was somehow a nice hotel, but it is now squatted by uncaring staff and managers! That type of service and level of cleanliness are simply unacceptable in a ***** hotel.

Go to the National!

from A TripAdvisor Member
Dont go to Tryp... the service is bad, the rooms have no air condicioning... the food is awful... go to the Hotel National! For a five star hotel its very «poor»...

Top Local Tips for Havana

About Havana Havana is really safe. Lots of police. Don't be afraid to have some money in your wallet, but don't be stupid to let go your guard too! The water is ok in Havana, but you can end up with tourista!!! or not. Don't be too crazy about the water, it's better to drink bottled water but I never throw the ice from my drinks. Dinner: a nice restaurant, kinda expenseive but really good is LA CASSONA DEL 17 (on the 17th street???ask directions), try the "pollo de la casa"...only 7.50 CUC. You can go there by walk from hotel. Another is LOS NARDOS a restaurant in front del CAPITOLIO in vieja habana. For 10$ you have a huge plate of food, beer, coffee, dessert. A plate which cost 4-5$ can be eaten by 2 adults..LOS NARDOS is on the second floor of a building in front of CAPITOLIO but it has no sign to show where it is. Ask locals...

Local guides Locals WILL offer to take you on guided walking tours, for which they WILL expect a generous cash tip, if you want to see things you might not otherwise see this is an interesting experience. Just take sensible precautions with your valuables / cameras etc if you take up the offer !

The Tropicana is a must Definately the best show in Cuba - the Tropicana has an A1 class act. Nightlife around Havana is easy to find - the city comes alive with dance and music. I think it's generally quite safe as long as you hang on to your belongings.


Other names for Tryp Habana Libre Hotel

  • tryp hotel havana
  • tryp hotel habana libre
  • habana libre hotel
  • Address: 23rd Ave y Calle L - Havana - 10400 - Cuba
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