Brac Reef Beach Resort Hotel, Cayman Brac
Reviews - Brac Reef Beach Resort Hotel
Read 236 additional reviews of Brac Reef Beach Resort Hotel at TripAdvisor.
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Historical Traveller Reviews of Brac Reef Beach Resort Hotel
Perfect Hideaway in the Tropicsfrom A TripAdvisor Member
Mellow Happpiness at Brac Reef!from A TripAdvisor Member
A great Place to Stayfrom A TripAdvisor Member
The manager, Trudy, goes out of her way to meet the guests and goes the extra mile to make sure their vacation is everything they hoped for.
The rooms are very comfortable - not luxurious but very clean, modern and well maintained. The food is very good with a variety every meal. You have a choice of at least three entrees and they are well-prepared with great presetation.
If you are looking for a relaxing atmosphere with a staff that is dedicated to making your stay enjoyable you need look no further.
Would never stay here again! Go to Divifrom A TripAdvisor Member
We arrived at the airport only to ifnd out that we had to wait 20 minutes for the so-called shuttle to take other people to Brac Reef in a rickity old van. Then when we arrived, there was no one standing at the Front Desk so we had to go to the bar just to get someone's attention. Turns out that the Front Desk person was int he dining room getting food. (not to mention it took about 6 minutes for the "bartender" to stop tending to their friends and turn and speak to us.
After being checked in (and might I add that this place doesn't confirm anything, they just ask for a credit card (which they don't even swipe but take an imprint and ask you to sign a blank slip (not very secure if you ask me) and when I refused to do this (who wants to give someone your signature on a black credit card slip now adays), they hummed and hayed and had no idea waht to do (lack of training and experience I think).
We finally were given the key to our room, which we had to carry our luggage and gear up the stairs (no elevator). the room to say the least was atroshious! there were cockroaches under the bed, it smelled like someone had spilt dirty water on the carpet and left it for weeks, and the decor itself was very outdated! The only good thing was that the AC worked. But the view (please don't ever believe these people when they tell you that all their rooms have an ocean view (because they don't). Note: if you go and tour around Divi you will see that their rooms are right on the water and all have an unobstructed view).
At this point all we wanted to do was eat. Well needless to say, we should have taken the advise of some people on the plane and gone elsewhere for dinner. The food was, well lets just say that if you want bland, unappealing looking and *the same every night almost* you are fine but if you want what you pay for with the Meal Plan, you are gonna lose your money.
We decided to order off the bar menu (little better but not much) and while we were sitting at the bar we met Sarah and Marc who were two of the dive staff. They are a fabulious pair and gave us so much information about the island, things to do, where to go and diving. Thumbs up!!
The next day we went diving, which was wonderful, but our understanding is that Reef Divers is not owned byt he "resort" so that would make a lot of sense. All of the dive masters are great but Mark out does himself.
After we returned to the hotel we were tired and wanted to relax. So much for swimming at this resort, unless you want to swim in a pool that is open to the public and all their kids. there is no shore swimming at this place which was disappointed. so we laid on the hammocks and enjoyed some cocktails.
I wanted to really realx and I had read other reviews online about their Canadian massage thereapist but when i inquired at the front desk, I was told by the girl that he was no longer there but she could fit me in as she worked both the spa and the desk. There was something about her that I didn't like, after I asked if the other man was still on the island and did he have his own spa, she got a little snippy with me so I just walked away. It turns out this rude younge lady is the Assistant Managers wife!
I called oevr to Divi Resort to see if they had a therapist and their front desk informed me that they did not because they too had used this Canadian Man. So I was out of luck (turns out unless you want to use the rude little lady, you are out of luck in the spa treatments)
Dinner that night did not look appealing either so we decided to walk up to the Captains Table where we were told had the best food on the island. And they do. A bunch of people we had met that day had told us it was because they had a younge creative chef from Canada, whos last week was that week because he was going over to Divi Resort. We ate ever dinner meal at the Captains Table because it was amazing.
We learned our lesson on this trip about what you get for what you pay for and we will never pre-order the Meal Plan until we arrive at a new resort and see the meals first hand.
We were going to bring all of our disappointments up to the Manager Trudie but we had over heard her complaining about some of her own staff members to the bartender and decided that she would not care and that she herself was unprofessional so we decided to take it to the masses instead so that other people like us will not be so disappointed in Brac Reef Beach Resort.
We were going to cancel the rest of our trip and move over to Divi after having spent a few hours over there at their great bar and walking their grounds but the guy at the front desk told us we would not get our money back so we toughed it out but as soon as we returned home, we called Divi and booked out next trip with them.
Where did you stay, This was greatfrom A TripAdvisor Member
First, if you have a non-diver with you, read this - Us three divers brought our wifes and kids and for them it was a tough week. We caught some rough weather, which eroded what was a dive biased week. Thank goodness the staff is spectacular and the food was even better or I may never get to dive again. My wife (and tghe 2 other non-diving wifes) were ok with a dive vacation because we were basically trapped by our airline after our GC house was flooded (not their fault, so no changes without penalty.) As long as they could siton the beach and swim in the pool, they were fine. Unfortunately, the wind was so strong on some days that a walk on the beach was painful and the pool was frigid. Neither of these things are controllable by the resort, so I can't penalize them at all. What helped make up for it was a staff that was always trying to help, i.e. getting ice cream when there wasn't any on the menu. Big kudos to Mary, the owner (decendent of Keith Tibbets) who came with here 4 year old grand daughter, for packing up our wifes and kids and taking them on a small tour and to the playground near the airport. There were a number of nice touches, like kareoke (sp?), movie night, and a fun New Year's Eve party.
First off food - I came prepared for decent food being that this was a "dive" resort. Well, it was spectacular. Starting with the lobster we had the night we arrived. Which, by the way, they held for us, since we would up on a later flight (this was Xmas day.) And ending with a NYE's feast of sushi, steak and caviar. And desserts that made you get seconds and thirds. I asked Mary about it, because there were some "iffy" reports on their food. She told me that they let go of their chef back in October and the two cooks below him blossomed.
Rooms - better than decent, but not four star. We had two full sized beds, color tv, full bath and a balcony (we didn't have one the first two nights but they moved us once one was available.) Out of the fourty rooms, there are about 10 with balconies. All are in a cresent around the pool. There are no bad rooms because the resort is pretty small. However, there are no elevators, so keepit in mind if stairs are a problem. Also, there is coin-op laundry there, which came in really handy. The one negative was ants (which seems to be a problem they are aware of because every room has bug spray) and hot water. There weren'tenough ants to bother me but enough for my wife. As far as hot water, if you showered at 5:30, like everyone else, you had a warm shower at best, other than that is was hot. I mentioned to them, they could decrease water consumption with better hot water equipment, just because guests wouldn't run the shower as long to get it hot.
Non-dive activities - mopeds, tennis, basketball, board games, bar (bar menu available after 12 but not included in meal plan), rock painting (to leave a marker that you were there, really fun), lots of hammocks, sea kayaks, snorkling (don't think there is much to see), pool and hottub (which was broken.) There was dock with a gazebo for massages but it has to be rebuilt after Ivan. They also have a spa on premises for massages, etc. There is also an internet center for .25 Ci per minute. If you want to rent a car, there is a rental place down the road. Make sure you plan ahead if it is a busy week, this was xmas and there no cars available.
Resort Staff - I am bad on names but everyone was great. Trudy at the front desk really goesout of here way to help, with anything, including Cayman Air, who has a habit of screwing up reservations, it seems. Facilities were over attentive at times. Almost every day I came back to towels in a bag on our door, not sure why.
Ok, now diving: Great. I have been to a place that treats you like this. When you arrive there is a mesh bag in the room and form. You fill the bag with everything but your mask and computer and leave it outside your door at 7. The first day you bring the form, cert card and credit card to the dive shop. After that, worry free diving. If you shop, they kinow you by name and note it on your record. When you arrive on the boat, your gear is set up. If you move things around, they realize it and keep it that way for the week. The dive staff are really there to take care of you. You get a full safety and routine speech on your first dive and then great breifings for each dive. The dive briefings were great. I have never seen a DM go into the detail on their map before. Multicolor, near topographical, maps with sites to see. Even movable objects (fish) were were they said they would be. They give a profile for computer and tables (when there was only one person diving tables they gave her a computer.) There are two staff members on the boat, one leading a tour and one on the boat. The only problem with this (but I don't know if I would ask them to change it) was that they help everyone on with their gear, then get in the water, which can be a long wait if you are taking the tour. Then they head back to the boat first to be ready to receive the returning divers. If you are unsure on your navigation, which got me on the second day, you can find yourself a little uncomfortable. I have to say my skills went way up after the long swim back to the boat. If you are inclined, buddy up and explore on your own. It took me to the end of the week to get comfortable enough with this but since the walls run east west, navigation wasn't too tough, even for the navigationally challenged. Back to the diving: when you are ready to get in the water you just sit on the bench and they bring your gear to you, when you come out they take it off and put it on the next tank. I had a hard time getting used to this. I really felt like I kept forgetting something because I had so little to do except dive. Very luxorious though. The boats are beautiful, by the way and fully stocked with snacks, oranges, fresh water and dive supplies (vinegar, defog, etc) The reefs are what you expect for one of the best places to dive in the world, full of life and color. There was so much to see that I spent most of my time looking for Flamingo Tongues and Nudibranchs. It was like sensory overload. i shot 300+pics of everything from nurse sharks, rays, giant eels, giant lobsters, crabs, huge sponges, a melting sand castle coral (have to find out the right name) I can tell you more than go and see for yourself.
I can't rommend this place enough. I met people that have been there 15 times. That says alot. I will definately return and I generally don't go back anywhere because the world is a big place and I want to see it all. I will put up pics soon. Hope you found this helpful.
Where did MOST of you stay?from A TripAdvisor Member
Feels like Home Away from Homefrom TravelerKen
We did 17 dives with Craig & Vicki (Mark was with us one day) and only 4 were "repeats". Even those were great because we saw things we didn't see last year (for one thing our skills are much improved). For example, we did lots of penetration on the Keith Tibbets this year and none last year. I can't speak highly enough of Reef Divers -- they are incredible to dive with. We did some brand new sites this year including Elkhorn Forest that hadn't been dived in 3 years (I hope Ivan didn't do a number on the Elkhorn).
We love the Brac Reef Resort -- the smallness and nearness of everything, the pool, the amazing friendliness and helpfulness of the staff (!!!!!), the pier at night (tarpon always and one night squid), the hammocks, and the food. The food isn't "gourmet" but is quite good and varied. Meals are included and it's so nice just to come in and sit down at lunch or after a day of diving.
Over the course of a week, you'll get to know most of the guests -- at least those on your boat.
Basically, you eat, dive, dive, eat, dive, hit the pool, get a shower, eat, sit around talking, hid down to the pier, sleep and then Repeat each day for 6 days.
We have also enjoyed getting around the island to see the sites (especially the bluff and caves), meet the locals, and visit Stake Bay Baptist church (one of 10 Baptist churches on the island). The bluff and caves are great. Daily car rentals are cheap and just down the street from the Brac Reef (they'll come get you and take you to get your car).
If you love no-hassle beautiful diving and a quiet friendly resort, look no further!
A great family vacation on a tropical paradisefrom KUGA1
Not So Hot.from A TripAdvisor Member
ve been tofrom A TripAdvisor Member
and healthy shoals of reef fish. food at the resort was above average and breakfast, lunch and dinner was served buffet style. laurie the bartender was always smiling and ready to serve you a cold beer although my wife preferred the foo-foo drinks which by her estimation were good. overall, i would highly recommend brac reef resort. it's very well managed and coupled with a relaxing atmosphere will supply you with fond memories...............
Top Local Tips for Cayman Brac
customs/food When you arrive in Grand Cayman, I would highly suggest bringing a folding cooler and filling it before your trip over to Cayman Brac. Grab things like snacks, fruit, lunch meat unless you are on a meal plan, and anything else you can not live without.
What to bring Pack light and casual, bring a book, maybe some snacks if you have room and want to munch between meals. Be prepared to slow **way down** and relax. You'll only need a watch to make your dive boat departures and meals.
Work the Air Schedule Cayman Airways charges excess baggage weight for more than one bag or a bag that weighs over 50 pounds. The only way to avoid this is to take the 737 jet, but it has terrible schedules. For better connections try to find a flight to Grand Cayman on an airline other than Cayman Airways and then coordinate with Cayman Airways turbo prop to get to Cayman Brac.
Other names for Brac Reef Beach Resort Hotel
- brac reef beach resort
- brac reef beach hotel
- brac reef beach cayman
- Address: West End - Cayman Brac - Cayman Islands
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