Submission date: 2006-03-12 - Date of Stay: January 2006
Submitted by: Jackie - From: United Kingdom
Type of Traveller: Family Traveller - Age Group: 41 - 50
Do not stay here!
This resort is well past its prime and do not be fooled by the excellent web site – this is the only thing they can do well. The valk.com web site states this "is a unique 5-star resort" no kidding it is unique in its poor service.
Our trip started badly when our pre-arranged transfer simply did not appear. As we had arrived from Lima at around 2 in the morning this did not go down well and had it not been for the kindness of the bus driver who was transporting the flight crew to their hotel taking pity on us I swear we would still be at the airport. On arrival the skeleton night staff seemed to think it was funny that they had not picked us up – as you can imagine this was not a good start to the trip.
The next morning we found that we had to sign for the $15 dollar per person breakfast on entering the restaurant. Having signed we then found that the hotel had no milk for tea or coffee. The breakfast itself was one of the poorest displays I have ever seen and the “cold” ...Read more
