Hilton Barbados Hotel

, Bridgetown, Barbados
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Hilton Barbados Hotel

, Bridgetown
Needham's Point - Bridgetown - BB 11000 - Barbados Hotel Website | 246-426-0200
781 Traveller

Reviews - Hilton Barbados Hotel

Historical Traveller Reviews of Hilton Barbados Hotel

A breath of fresh air

from travelisgreat
My husband and I with another couple were set to spend our 5th anniversary and my 40th birthday in Cancun at Secrets Excellence, however Hurricane Wilma had other plans. After scrambling to find another vacation spot, we decided on the Almond Beach Spa. We arrived on October 22 and severely dissapointed. Our travel agent moved us to the Hilton and we found what we had been looking for. The staff couldn't have been more helpful or friendlier. Hotel was clean and inviting. All of the rooms are ocean front! The beach is nice, but watch out for the rocks. That would have been our only complaint. If you stay, ask for the executive level. It costs a little more, but you get a free continential breakfast, high tea, cocktail hour with bar and after dinner drinks until 10:45pm. The hotel is also not far from the St. Lawrence Gap and some of the finest resturants on the island.

wonderful people, wonderful relaxing vacation

from fp new jersey
My husband and I along with another couple, stayed at the Barbados Hilton Oct 20 - Oct 25, 2005. From the moment we stepped into the lobby, to the moment we departed, the Hilton Staff was wonderful. Not only were they very helpful, but they were genuinely concerned that we were enjoying ourselves and that everything was up to our satisfaction. They recommended wonderful restaurants every night. (Champers, Pisces, Waterfront Cafe and Bellini's among our favorites. We were disappointed we could not try South Sea's, our husbands did not have dress pants with them) I found the beach to be very clean with white powdery sand. THe sea was beautiful althought a bit rocky once you went out about 15 feet. The lounge chairs were very comfortable. My only suggestion would be a have a few more beach umbrella's available. The treadmills in the fitness center were top notch as was the view while running. The rooms were wonderful as well. They were not huge, but more than enough for two people. The balcony had a very nice table and comfortable chairs. We had a wonderful time and I would recommend the Hiton based on view, rooms, and staff. Can't wait to go back!

Great Hotel

from A TripAdvisor Member
My husband and I just stayed at the Hilton for our honeymoon and we could not be happier. The staff was extremely friendly and very courteous. The room was very clean and had a terrific view of the ocean. We stayed on one of the executive floors, so continental breakfast was available each morning, and complimentary cocktails and hors’ de oeuvres were put out every night. The hotel is definitely set up for the business traveler, big conference rooms and banquet facilities, and it is very americanized. But with that said, the amenities were top notch, the staff was very professional, and the food was good. We were able to set up all of our tours and outings through the hotel and we never had a problem getting a taxi to or from the Hilton. The facility had 3 pools and a jacuzzi and was right on the beach. There were always plenty of beach towels, and chairs, and umbrellas. Some parts of the beach were a little rocky, but the island is a big rock of corral so what can you expect. The hotel had a kid’s pool and a playroom, and I think it offered babysitting services. It was a top of the line Hilton on a beautiful island, we were not disappointed.

Poor service, awful beach outweigh new rooms

from AnonymousLondon
First, the good stuff - this is a brand new property so the rooms are nice and clean with new furnishings and modern bathrooms. It is a mid-range hotel and mid-range is what you get. Not too bad, but not too good.

Now the bad stuff - BEACH: Sea is rocky underfoot and less inviting than on the West Coast of the island. Not enough parasols as they keep getting blown away by very high winds! Guests were literally fighting for them.

LACK OF AMENITIES: Sounds trivial, but when lots of little things aren't there it gets irritating. For instance, no bath slippers as the hotel under-ordered. Shower gel etc not replaced in the bathroom.

SERVICE: Room service takes an hour - that is, if they don't forget! We had this happen every single morning.

CATERING: In the executive lounge, complimentary drinks and food are laid on for guests. But the milk for the tea was sour!

As for a previous reviewer who loved the Grand Opening, yes it was nice. But the rehearsal for the band took place all afternoon on the beach. It was so loud you could still hear it in the room. I feel I lost a day of my holiday because of it.

Fantastic

from A TripAdvisor Member
Usually in Barbados on business but combined this one with pleasure & my fiance & I went for a long weekend. It started of on the wrong foot when we called ahead for transport to meet us at the airport & take us to the hotel - it didn't arrive.

However taxis at Grantly Adams are 10 a penny & all have set fares (be sure to agree price before travelling though) and so we got one to take us to the hotel. As soon as we arrived we experienced service & hospitality unsurpassed in the Eastern Caribbean. The check in staff were extremely apologetic about the non-arrival of the transport & wished me a happy birthay (partly the reason for my stay).

Every room has a sea view looking either across the bay towards Bridgetown or down the South Coast. They are also all air conditioned with a silent system. The furnishings and decor are Caribbean in style but well put together and modern.

All of the staff were extremely friendly and asked how we were, etc, unprompted at times in passing.

On going to breakfast one morning, which was included in our rate, we found that there was little hot food available & what food there was was cold. Upon complaining to the staff, they were extremely apologetic & the chef himself was pulled from the kitchen to survey the wrongdoings. New food promptly arrived and upon finishing breakfast we were offered a complimentary dinner.

We ate in all of the restaurants and the food was 1st class, especially the silver service Careenage Grille. My only complaint about this, their feature restaurant is the location stuck at the end of the hotel with little outlook. That said the waiting staff were excellent and food was great as was the piano player.

The biggest downfall of the hotel is the beach (or lack of it really) as the waves are too strong to go swimming and the watersports are located on the beach on the other side of the hotel's parking lot, a very short walk away.

In all it was a weekend of excellent service in fantastic suroundings & can't wait to go back.

Good stay at the Hilton

from A TripAdvisor Member
My sister and I have just returned after a relaxing week staying at the new Barbados Hilton. It was a pleasure to stay in a large hotel where the staff were all so friendly, indeed by the end of the week we felt like celebrities, being welcomed like long lost friends wherever we went in the hotel. It is a long time since we have received that sort of treatment from any hotel.

The hotel is immaculate, the food excellent and the swimming pool and beach alongside one another give you the chance to swim in the sea and pool without having to move your towels and chairs. Various entertainment is laid on, salsa dancing by the bar at happy hour, singing acts in the bar in the hotel on various nights and a Manager's cocktail party held at dusk over on the historic fort alongside the hotel.

A car is needed to make the best of your visit to Barbados as the Hilton is more than a walk into town, St. Lawrence Gap, in the other direction, is about a ten minute drive with some of the islands best restaurants, Pisces and Josefs. A lot of guests we met had not bothered to leave the hotel, feeling they had all the amenities they wanted on site.

Excellent

from mitesh
We stayed for 8 nights and have travelled to many caribbean destinations before and must say that the hotel is highly recommended, but there are a couple of things to note .

One thing to bear in mind is that the beach is not all that great. The water is rough with many stones and coral making swimming a little difficult. If you want a perfect beach with calm water, go to the West Coast. This beach is a cross between the caribbean ocean and Atlantic.

The food, staff and rooms are fantastic and its worth staying on the exec level with the breakfast, drinks and evening drinks.

The hotel is very very quite at night as most people seem to disappear after 7pm. Bars and restuarants were empty.

We learned on the last day that you do not have to have the full buffet lunch or dinner which is quite expensive if you like a lot of food at $80 barbados dollars each excluding tax. There is the option to just have the main course $45, desert etc. The pool and a la carte menu is very limited and can become boring.

Finally to eat out, theres a good range of restuarants at St James Gap, a 10 min taxi ride for $20 barbados dollars. Definately try the Harlequin where all food is made to order and to your exact liking. There are also seafood, Italian, a pub type place and many others to choose fro

First time in Barbados

from A TripAdvisor Member
My wife and spent a week here at the end of August/first of Sept. The resort is all that it is built up to be in the previous reviews. Excellent location, beautiful beaches/pools, friendly people and great service. We had been planning this trip for sometime for our anniversary and were excited. The check-in wasn't w/out flaws but they were quickly taken care of by the desk manager. We were a little disappointed that we were not able to upgrade to the executive level, but it was evidently full due to the grand opening that took place while we were visiting. That event was spectacular and all guest were invited as well as the Prime Minister, other goverment dignitaries and Hilton execs. They put on a great show with traditional food, dancers, live music, etc. It was a great addition to the trip. They should have a grand opening at least once a year.....
Can't give much feedback on the island as we stayed close to the resort and relaxed most of the week. Bridgetown was ok, with some shopping. Had dinner at the Waterfront Cafe and it was very good. For our anniversary we went to St. James and had dinner at The Cliff. It was absolutely fabulous. I scored many points for that evening. The view, service, food, atmosphere were wonderful. I would recommend that establishment to anyone. I have had the opportunity to eat at many of the finer restaurants in US over the years and The Cliff was as good or better than most. Getting back to the Hilton, it is a great place and we hope to return sooner than later.

Awesome Service Excellent Hotel!

from jimintucsn
We stayed at the Hilton the week of September 6. As a HiltonHonors Diamond member (using a HHonors award stay) we were upgraded to an executive floor and whisked away to the executive lounge for check in. Sipping champagne until our room was ready we then were treated to wine and cheese and goodies in our room.

We noticed immediately that the service at this hotel was outstanding! Every single staff member went out of their way to assist and were extremely friendly, many took the time to address us by name.

Location:
We were only 20 minutes from the airport, 10 minutes from St. Lawrence Gap (great nightlife and restaurants) and 25 minutes from the west coast (great beaches and restaurants). It would be hard to walk anywhere from the Hilton, best to drive or take a cab.

Hotel/Facilities/Rooms:
We stayed in a one bedroom executive floor room and it was nicely sized with a balcony overlooking the beach area. The room was tastefully decorated and the highlight was the bathroom which had a walk in shower as well as bathtub. The entire facility was gorgeous and well designed. Much nicer than average US Hilton properties. It helps that everything was brand new and in great condition. The only downside was the bed- not as plush as some of the US Hilton properties and the mattress cover seemed to slide around a lot like it was made of plastic. Don't miss the historic Fort Charles area that is on the Hilton property- fun to walk around and explore. The fitness center was huge with numerous machines and free weights. The spa was nice and my wife enjoyed her facial.

Restaurants:
Executive lounge was complimentary and offered a continental breakfast (pastries, fruit, coffee, tea etc.), afternoon tea (cookies and cake), and evening hot/cold hors d'ouevres and cocktails. This was a nice perk and the beautifully appointed lounge overlooks Carlyle Bay and downtown Bridgetown. There was a separate TV lounge as well. Charmaigne and Ingrid in the lounge will take excellent care of you. They were extremely helpful and helped us plan island activities and gave us advice on local restaurants.
Beach Bar- we had several excellent lunches here, the steak sandwich, shrimp and vegetable salad and chicken Tikka salad were the best. They also had awesome frozen drinks. Look for O'Neill and John the two best bartenders! The beach bar had nightly entertainment ranging from music to kareoke and also had a great happy hour.
Lighthouse Terrace- we only ate breakfast here and it was great but buffet style only.
Careenage Bar and Grill- the bar was fun to hang out and also had some great appetizers. The fine dining restaurant was pricey but the food was awesome! The tenderloin filet was one of the best we'd ever had.
Room Service- actually the room service menu had a great selection and service was quick.

Beach/Pool Area:
Beautiful white sand with some man made rocky reef areas protecting the beach. This made for calmer water but took away from the ideal caribbean turquoise blue view! There is a nice long stretch of beach for walking just to the left of the hotel. There are two main pools, one on the upper level and a lower level lagoon style pool with waterfalls. There was a kiddie pool and one jacuzzi. Both the beach and pool area had plenty of chairs and umbrellas so we never felt crowded.

General island info:
Transportation-We rented a car from Stoutes (---) and had a small 4 door for about $330 US for the week. Stoutes met us at the airport and we left the car in the airport parking lot upon departure. Driving the island was fun but a little hair raising at times! Traffic in Bridgetown could be crazy during the afternoon/evening and there was a lot of road construction during our stay so detours were common. We did taxi service with Vernon King (246-237-0532) and he was great, he gave us a mini tour and island history which made our rides fun.
Activities- while we spent most of our time on the beach we did take our own island tour, west coast had calm beautiful beaches (hard to access the beaches as most are hidden behind hotels), the north side of the island is beautiful with green rolling hills and sugar cane plantations; east coast has the rougher Atlantic beaches. We stopped at the Crane and had lunch (slow service so so food) but the view and beach were spectacular. We did the Mount Gay rum tour which was a lot of fun.
Cost and Tipping- In general this island is very expensive, meals ran $15 US for an entree in the least expensive restaurants to upwards of $60 US / entree in the nice places. Add drinks, appetizers and salads and you'll spend $200 US on a nice dinner out very quickly. Most restaurants/bars add on a 10% service charge but giving an extra 5-10% is very much appreciated.

Island Hightlights:
Definitely the friendly people- Once when driving we got lost and a guy stopped to help us, he ended up letting us follow him back to our hotel a 30 minute drive out of his way! This would never happen in the US!!!
The Cliff Restaurant- the best night on Barbados! food was absolutely out of this world, the ambience was oustanding, service excellent and definitely the most special and romantic spot on the island. We wished we would have come earlier just to hang out in the bar area. Very very expensive but worth every penny!
Mount Gay rum tour- tour was interesting but the real highlight was the bartender Calvin. He was so much fun and gave us all kinds of info on the island everything from beach bar advice to local politics. I'd recommend going to the tour early on in your trip and spend some time after the tour talking to Calvin. He makes GREAT drinks too but our favorite was the Lime Fever.

Feel free to email with any specific questions.

Excellent hotel, friendly staff and great food

from coffeencream
I lived in Barbados when the old Hilton was around and was not sure about staying in the newly built Hilton. It was my fiancee's first visit to the island. We checked out lots of hotels before settling for the Hilton. We were pleasantly pleased with the fantastic views, the pool was great, the beach beautiful, all staff were very friendly and helpful (I should mention Michelle at the Lighthouse Terrace, and Adrian at the front), the food was excellent. We stayed in the Fort Tower over looking Bay for half our stay, and changed rooms to the Lighthouse Tower, on the Executive floors (over looking the ocean). Both rooms were big, spacious, very clean with large bathroom included a bath and seperate large shower. Rooms were cleaned daily and very thorough too! We had access to the executive lounge, an extra playground for those staying on the executive floors to chill and relax, with complimentary drinks food and breakfast during your stay (although we had already paid for the buffet breakfast, which catered for all tastes from vegetarian to those who love their meat or are diet conscious). We brought our laptops and had access to the free wireless network (a service for those staying on executive floors), wireless access is also available in the lobby (obviously we took advantage of this). We also had free access to the computers in the business centre (however, this is free for those on the executive floor only). The beach is gorgeous and very clean. You can walk for a couple of miles all the way up to St Lawerence Gap along the beaches, passing various hotels en route. Room service was prompt, although you were told there can be a wait of 30 minutes when busy. We travelled everywhere by Taxi, hiring taxi's on a daily basis (outside the Hilton) which generally cost US$15 to $US 20 per hour.

I do advise if you go on the round the island trip, that you don't do the 80 mile round the island coach tour. We did paying for food and drink. We got a tiny cup of coke twice during the seven hour trip, and ended up buying our own drinks. We stopped at the Atlantis for lunch, they served up salad that looked two weeks old (I cook bajan food better than them), we didn't touch the food, nor did the local dogs! Couldn't wait to get back to the Hilton and eat some decent bajan rice n' peas and chicken. Apart fromn the Atlantis the food in Barbados was great! We had a fantastic time at the time and will be going back!

Top Local Tips for Bridgetown

Bridgetown The capital of Barbados - really it's just a town and nothing much to see there. There is a lot of shopping - duty free stuff but really not that interesting. Go on a rainy day when there's nothing else to do.

don't bother Don't bother with Bridgetown.

Island restaurants Check out The Tide, The Cliff, & Aqua. All have excellent views, food, and great service. Champers is highly overated. Service was very poor!

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Other names for Hilton Barbados Hotel

  • hilton hotel bridgetown
  • hilton bridgetown
  • hilton barbados
  • bridgetown hilton
  • barbados hilton
  • Address: Needham's Point - Bridgetown - BB 11000 - Barbados
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