We will NEVER return to the Bahamas after experiencing a horrible stay at the RIU. Not only were rooms horrible. We were to be given Deluxe Rooms, however, they gave us rooms overlooking the air conditioning units and the noise was horrible and loud. When asking for water, soda, assistance with our luggage, we we told "shortly". We waited and eventually had to retrieve our own drinks and my husband being on a cane due to hip surgery, had to take our large pieces of luggage to and from our rooms without any help. To go to the restaurants, either steak or Japan food, one had to wait on a line over 1/2 an hour. We travel often, and this hotel was the worst experience we have ever had.
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I had read so many reviews before we went to stay at the Riu and i must say i was very dubious. Our personnal experience was fantastic. I thought the food the service & the location were all perfect. I agree with the rooms being a little dated but they were cleaned every day religiously. We had fresh towels and bed linen and our fridge was stocked up every second day. We had nothing to complain about with the hotel and service. After all, when do you travel to the Bahamas and sit in your room??? The entertainment was ok, could have been better but we used to sit at the bar and get to know people and share our experiences with them. I found the staff treated you as you treated them. We were always polite and friendly and we received the same treatment. A few people were rude and so got treated the same way.
Excursions
Robinson Crusoe - which was a boat trip to a gorgeous island where you can go snorkling. It cost around £25 and that was for the whole day plus lunch and wine/soft......
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11 out of 11 readers found this review helpful
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I stayed at Riu cabo in April and enjoyed it a lot. I just got back from Riu Bahamas and it was awful. The water kept turning off, mini bar not filled with water or drinks, staff were so unhelpful, it took 4 phone calls and my boyfriend to go downstairs to get the water, the staff were so unfriendly and just stood there basically helpless when you asked for there help. It was awful, the food also sucked, the staff wouldn't pick up the phone downstairs, ants in the room, promised king bed and was told it was king when we went upstairs then found out it was actually two doubles.
GO ELSEWHERE.
6 out of 6 readers found this review helpful
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I would like to take the opportunity on behalf of my wife and myself to let potential visitors know what a fantastic resort RIU Paradise Island is. The hotel is lovely with big clean and well kept rooms. The staff are some of the friendliest people you could hope to meet and the bars and restaurants are fantastic. For all the reviews you will review from moaning Yanks, IGNORE THEM. This is an excellent holiday destination.
21 out of 21 readers found this review helpful
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Me and my family absolutly lovee your hotel and we'll be returning in June. You guys have to get soft serve fat free frozen yogurt...it would be a huge hit!
9 out of 9 readers found this review helpful
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