Rex Hotel
, Ho Chi Minh
475
Traveller
Reviews - Rex Hotel
Read 475 additional reviews of Rex Hotel at TripAdvisor.
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Historical Traveller Reviews of Rex Hotel
Rex is Always the Same
from marleydog
My husband and I have stayed at the Rex several times over the last ten years, and even though there have been some upgrades to the building, it essentially remains the same. On the whole, the employees are very pleasant and helpful, but it is to be remembered that many of the older hotel staff received their hospitality training in the Soviet Union and other Soviet Bloc countries. We requested an inside room for our two nights (so no windows), as the street noise in HCMC can be unbearably loud, and we were upgraded to a suite. This was quite comfortable although not enough adequate lights for reading. Breakfast was included and the buffet was excellent, with eggs and noodles cooked to order and a very wide fange of hot and cold dishes. Juices were out of a carton, but coffee was good. Dining room was packed our first morning, but we prefer to eat outside in the rooftop bar anyway. I had a massage as one of the free goodies we were given (not sure why) and it was reasonable, but not the best I have had. They now have a gym on the premises, but it was never open when we wanted to use it. Room price was $100 and you can probably get a better deal elsewhere in HCMC these days, but the Rex is just a reminder of how Vietnam used to be before the Sheraton and Westin arrived.
Aging less than gracefully
from JoshNYC
I was skeptical about staying at the Rex after reading some of the other reviews on this site. But for the price, I figured I'd try a night and see this historic hotel for myself.
First, the location can't be beat. It's within walking distance of most of Saigon's tourist attractions, and the shopping is everywhere.
Check-in was very fast, and our room old but clean. We took the Rex Suite, which had a small sitting area attached to the bedroom but separated by a wooden screen. We never used it, and I'd advise future travelers to take a smaller room unless they need a dedicated area to work or read. Room was expensive by Vietnamese standards, and once they finish renovating the hotel I'm sure the rates will be a downright ripoff.
Breakfast was great, very fresh fruit, plus Vietnamese and Western food. They cater more to the European crowd, and I was hard-pressed to find a bowl of cereal. Plenty of fried eggs and ham, along with carbs of every variety.
Dinner in the rooftop restaurant was mediocre at best, and I'd suggest leaving the hotel to eat. We kept going back to one place listed by our guidebook (a HUGE meal, including local wine was never more than $20).
Hotel massage service was good, although hard to find. Literally, the room was hidden on a floor not accessible by elevators and just one bank of stairs.
The desk staff was sufficiently pleasant when I had requests. However... one desk clerk who insisted on being overly helpful offered to arrange a day tour to Cu Chi -- I later found out that we paid twice the going rate, because the driver had to pay the desk clerk a "commission." It's typical Vietnamese -- sometimes 4 or 5 people have to be paid off for selling you a tour, so try and actually book it with the company operating it.
Yes, the hotel badly needs a facelift. It's getting one as we speak, although I don't remember being woken up by construction noise.
All in all, decent, but nothing to write home about.
First, the location can't be beat. It's within walking distance of most of Saigon's tourist attractions, and the shopping is everywhere.
Check-in was very fast, and our room old but clean. We took the Rex Suite, which had a small sitting area attached to the bedroom but separated by a wooden screen. We never used it, and I'd advise future travelers to take a smaller room unless they need a dedicated area to work or read. Room was expensive by Vietnamese standards, and once they finish renovating the hotel I'm sure the rates will be a downright ripoff.
Breakfast was great, very fresh fruit, plus Vietnamese and Western food. They cater more to the European crowd, and I was hard-pressed to find a bowl of cereal. Plenty of fried eggs and ham, along with carbs of every variety.
Dinner in the rooftop restaurant was mediocre at best, and I'd suggest leaving the hotel to eat. We kept going back to one place listed by our guidebook (a HUGE meal, including local wine was never more than $20).
Hotel massage service was good, although hard to find. Literally, the room was hidden on a floor not accessible by elevators and just one bank of stairs.
The desk staff was sufficiently pleasant when I had requests. However... one desk clerk who insisted on being overly helpful offered to arrange a day tour to Cu Chi -- I later found out that we paid twice the going rate, because the driver had to pay the desk clerk a "commission." It's typical Vietnamese -- sometimes 4 or 5 people have to be paid off for selling you a tour, so try and actually book it with the company operating it.
Yes, the hotel badly needs a facelift. It's getting one as we speak, although I don't remember being woken up by construction noise.
All in all, decent, but nothing to write home about.
Stay away fromt the Rex!
from AlBeattie
The worst hotel of our trip. When we checked in they offered us an upgrade as the hotel was quiet. However due to a problem with our internet booking they would not only not honour the rate, they charged us for the suite and not the delux room as booked. There is currently a construction site next door that starts at exactly 9am each morning which is a pain if you want to sleep longer. A note in our room stated that due to this inconvienence guests get 2 hours of free internet, 2 garments of clothing washed per day and a free cocktail in the roof bar. When attempting to gain these free offers we were told it was policy not to be given to guests booking through an internet site or travel agent. We did get our free cocktail, however it was served in a glass half the size of any other cocktail in the bar and had a bees [--] worth of alchohol in it.
Whist the hotel has some historical value, it's extremely run down and dirty looking. Old sheets, old towels etc. No real service of any kind. It was an extremely unpleasant and disappointing way to end our holiday.
I do not recommend anyone to stay at this hotel. The rates are way too high and offer no value. Please look around as you'll get better service, with a nicer and cleaner room for half the price.
Allison - Australia
Whist the hotel has some historical value, it's extremely run down and dirty looking. Old sheets, old towels etc. No real service of any kind. It was an extremely unpleasant and disappointing way to end our holiday.
I do not recommend anyone to stay at this hotel. The rates are way too high and offer no value. Please look around as you'll get better service, with a nicer and cleaner room for half the price.
Allison - Australia
s sleep
from snowkhat
The Rex is in a good location as others have stated. However, I felt that the rooms were too expensive for Vietnam. For example, we stayed at the Sammy in Vung Tau and Bamboo Village in Phan Thiet and those rooms cost 25 USD and 55 USD, respectively.
We had to be moved from our Suite due to creepy crawlies, some strange bugs and hairs, in my bed! It was horrifying. The hotel staff were extremely apologetic and we were not charged for the "upgraded" room that we were given. You can stay at the little botique hotels for half of what we paid and get a georgeous room. Try the royal suite at th Liberty 6 just blocks away! We loved it and only paid $70.
Unfortunately, I cannot say that I would stay at the Rex again. It has cool historical significance but it's not worth a good night's sleep.
We had to be moved from our Suite due to creepy crawlies, some strange bugs and hairs, in my bed! It was horrifying. The hotel staff were extremely apologetic and we were not charged for the "upgraded" room that we were given. You can stay at the little botique hotels for half of what we paid and get a georgeous room. Try the royal suite at th Liberty 6 just blocks away! We loved it and only paid $70.
Unfortunately, I cannot say that I would stay at the Rex again. It has cool historical significance but it's not worth a good night's sleep.
Worst hotel I stayed in
from nedhop
1. Location: central and convenient to many sights.
2. Breakfast good; other meals mediocre. (Independent Vietnamese restaurant on the ground floor is quite good, with a local band and dancers.)
3. Lobby often crowded with tour groups.
4. Friendly staff except for the front desk.
I booked and paid for a deluxe room through an internet website. I was put into a superior room. It was tiny, not too clean, and dark: its one window opened onto an air shaft. When I complained I was told that anyone a deluxe room through a "travel agent" was automatically downgraded since the agent's commission left the hotel with only what it charges for a superior room.
2. Breakfast good; other meals mediocre. (Independent Vietnamese restaurant on the ground floor is quite good, with a local band and dancers.)
3. Lobby often crowded with tour groups.
4. Friendly staff except for the front desk.
I booked and paid for a deluxe room through an internet website. I was put into a superior room. It was tiny, not too clean, and dark: its one window opened onto an air shaft. When I complained I was told that anyone a deluxe room through a "travel agent" was automatically downgraded since the agent's commission left the hotel with only what it charges for a superior room.
Stay away!
from A TripAdvisor Member
I wish I would have seen the other review before staying there. The construction is a nightmare, and they will not let you out of a reservation. They are thieves with no honor. I spoke with 3 other couples there who also felt ripped-off STAY AWAY!
Perfectly pleasant but nothing special
from London-T
Stayed here for a couple of nighs whilst passing through HCMC on a trip through SE Asia. Perfectly pleasant but nothing special. Hotel staff were friendly enough but again nothing special. Rooftop bar was quite nice and recommended for a drink before going out.
Buyer beware
from A TripAdvisor Member
I stayed at the Rex Hotel for several nights in March of 2006. The hotel is currently undergoing massive construction and many rooms, including mine, were loud due to this well past 9pm. I therefore asked to be moved for the subsequent nights, but met with much resistance, as three rooms shown to me were also next to the construction. When I finally got a room away from the construction, promised to be quiet, I was under the rooftop band and bar, which is open 24 hours. When the band began playing at 7pm, I asked to be moved. The hotel did not have a comparable size/priced room available and would not give me a partial refund for taking a lesser room. They also said that I could not leave the hotel with a refund, due to notifying them about the problem after 6pm (in spite of the noise not starting until 7pm). Overall, my experience with the Rex was very poor and I would not recommend staying there, even after the renovations are completed, as their main problem is with service, rather than with their rooms.
Good place to stay
from A TripAdvisor Member
We just left this place and though it was worth while writing a review for.
The Rex is a huge hotel in the hart of the city. Everything for the tourists is close by. The only downer was that the hotel is under constuction. They gave us a room with a view on the constuction site, but since we are traveling with a child that's not really great. So we asked if there was another room availible, they did n?t make a fush about it and did there very best to provide us a beter room.
All the staff is nice and very helpfull. Breakfast is just perfect, they have a big choice of asian and western food.
The Rex is a huge hotel in the hart of the city. Everything for the tourists is close by. The only downer was that the hotel is under constuction. They gave us a room with a view on the constuction site, but since we are traveling with a child that's not really great. So we asked if there was another room availible, they did n?t make a fush about it and did there very best to provide us a beter room.
All the staff is nice and very helpfull. Breakfast is just perfect, they have a big choice of asian and western food.
History but not much else
from economyclass
On our recent trip to Vietnam we decided to stay at the Hotel Rex. A good choice, not the best.
The Rex has a wonderful location and great history. However, We felt that the hotel had a tired feel and look to it. I will say the lobby is VERY cool. They are in the process of adding a new wing! We had a suite and although street noise was not a problem the room was dark and boring. The staff was not helpful nor did they stand out. the Buffet breakfast was very nice, lots of fresh fruit. the coffee was horrible! Lots of tour groups so at times the lobby was out of control. One thing not to miss is the rooftop bar, great place to hang out and have A cocktail. Drinks are double the price here as in other places.
The cost of our room $100.00. A value I agree, but one can do much better for less. In a growing economy like Vietnam they are going to have to try much harder.
The Rex has a wonderful location and great history. However, We felt that the hotel had a tired feel and look to it. I will say the lobby is VERY cool. They are in the process of adding a new wing! We had a suite and although street noise was not a problem the room was dark and boring. The staff was not helpful nor did they stand out. the Buffet breakfast was very nice, lots of fresh fruit. the coffee was horrible! Lots of tour groups so at times the lobby was out of control. One thing not to miss is the rooftop bar, great place to hang out and have A cocktail. Drinks are double the price here as in other places.
The cost of our room $100.00. A value I agree, but one can do much better for less. In a growing economy like Vietnam they are going to have to try much harder.
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Other names for Rex Hotel
- rex hotel saigon
- rex ho chi minh city
- Address: 141 Nguyen Hue Blvd, District 1 - Ho Chi Minh - Vietnam
View Map of Rex Hotel
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