Hanoi Queen 2 Hotel

, Hanoi, Vietnam
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Hanoi Queen 2 Hotel

3 star

Rooms: 20

15 Hang Can Street - Hanoi - 844 - Vietnam Hotel Website | | 84-4-9232941
43 Traveller

Reviews - Hanoi Queen 2 Hotel

« 1 2 3 »
10/10
I cannot recommend this Hotel highly enough
Submitted by: Facanija in 11/05/08
  • Age Group: 26 - 30
  • From: France
  • Traveller type: Adventurer
"I had a great stay at this hotel. The staff, the rooms, the personal attention and intimacy of the Queen made this my favorite hotel of my recent trip to South East Asia. We stayed three nights, and made use of the numerous services offered by the knowledgeable hotel staff, including a wonderful overnight trip to Halong bay. They also arranged a fantastic private tour of Hanoi with an English speaking guide and driver, and flawless airport transfers. Many boutique hotels offer flashy rooms but spotty customer service. The Queen stands far above the crowd, providing a genuinely warm and friendly introduction to Hanoi and its environs. Highly recommended! "
1/10
Worst hotel in Hanoi
Submitted by: Tan Kim Long in 18/04/08
  • Age Group: 31 - 40
  • From: Malaysia
  • Traveller type: Family Traveller
The staff shows a complete and utter lack of service skills, and they don't seem to know how many beds they have rented in the rooms. The breakfast is horrible.
10/10
Nice hotel !!
Submitted by: mike patterson in 20/02/08
  • Age Group: 26 - 30
  • From: Australia
  • Traveller type: Young & Single
This hotel is excellent value for money. Clean, Comfortable rooms and the beds were large. Staff pleasant and friendly and always said hello and goodbye.
I would recommend this hotel to all.
1/10
Another Hotel with Multiple Names
Submitted by: Jay in 14/09/07
  • Age Group: 51 - 60
  • From: Vietnam
  • Traveller type: Mature Couple
This hotel, the Ha Noi Roverside / New Stars / Ha Noi Lotus / Ha Noi Queen, has four names, at least, although the 'Lucky Eden' still holds the record for Ha Noi if not VietNam.

This Riverside/Stars/Lotus/Queen is an OLDER building, as befits the area of the Old Quarter. It features a tour desk next to the front door - important as if guests don't patronise it the hotel services quickly evaporate.

Many hotels in the Old Quarter depend on short stay / rapid turnover to ensure that guests purchase the greatest number of 'extras'. This hotel is just one of these sales boosters.

As for the 'star rating', it sure wasn;t awarded by either the Ha Noi Tourism Authority or the VietNam National Authority for Tourism - maybe they were garnered from the InterNet or the management - either way they don't count.

Why not do a search on Google? Use the search term >> "15 Hang Can", hanoi >> and see just how many hotels are located there.

The alleged owner of this hotel is Baotin Tourist Company, of the same address, who also owns, they claim, Rising Dragon Hotel.

Why does this matter? Because you cannot believe the description of the hotel or the rooms, especially since many words of praise come from the owner or staff of the hotel.

Would you trust your credit card info to a company that uses so many aliases?

Do what many have done, move out after the first night OR, better still, walk on by.

Top Local Tips for Hanoi

Getting on and off buses They don't stop, only slow down a little. Put on your running shoes and get ready to jump on and off at your destination. Take some small change for a ticket

Taxis Call a cab, don't hail one. We used Hanoi Taxi (Tel 8535353). They are efficient and fast. Best this is they use the meter.

You can get a deal! after my terrible experience here, i walked over to the Hanoi Elegance on Ma May, to see if they had any rooms. they gave me a very nice! room for $44! i have found that going into a hotel is the best way to get a deal.

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