Le Lagon Vanuatu Resort Hotel

, Port Vila, Vanuatu
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Le Lagon Vanuatu Resort Hotel

, Port Vila
Port Vila, - Port Vila - Vanuatu 22313
413 Traveller

Reviews - Le Lagon Vanuatu Resort Hotel

Historical Traveller Reviews of Le Lagon Vanuatu Resort Hotel

Did not want to come home!

from tvetting
We have just returned from 7 nights at Le Lagon, my husband, myself and two children (boy 9yrs, girl 5yrs). I did a lot of research before booking the accommodation and was a bit wary of what we would find but it definitely exceeded my expectations.

After reading reviews here I asked our Travel Agent to request us an upgraded lagoon deluxe room on the ground floor. She faxed the resort directly and they responded pretty quickly with the message that they would do their best but could not guarantee anything. Well we got what we asked for and were more than happy! Our room was 107 which is in the 2nd to last block down by the Erakor Island jetty, which meant there is a small beach there as well.

Our room was lovely, not huge but was plenty big enough for the four of us with a lovely huge shower. It was fairly newly decorated and we saw that they are still in the process of upgrading rooms, so if you can, make the request for an upgraded one.

I was worried about the renovations that are taking place at the moment, the new pool, restaurant and reception area, but this turned out to be no worry at all for us, except for the fact that it was a shame the new pool wasn't finished as it looks like it will be awesome. They were working 7 days but the noise didn't bother us and didn't feel intrusive, maybe if your room was closer to the pool and restaurant area you may have heard more but we were well away from it and even when at the pool the noise wasn't a problem.

The breakfasts were lovely, a good selection of cereals, fruit, juices, pastries, donuts! (my daughter ate chocolate covered donuts for breakfast religiously every day! as she knows she'll never get that for breakfast at home), toast, hashbrowns, bacon, grilled tomatoes, spaghetti/baked beans, eggs cooked however you want, pancakes, sausages, eggs benedict..... If you had a good go at breakfast you really didn't need to bother about lunch but then the food is so nice in Vanuatu that you just don't want to miss out!

They have a different buffet every night and it costs about 3000 to 3500 vatu per person or you can dine a la carte (the rack of lamb is delicious!). Lunchtimes you can either dine in the restaurant or down by the pool (the garlic bbq prawns with chips and salad was my favourite).

The kids ate free all the time. At lunch and dinner they can either eat with the kids club or with parents and it makes a big difference to the bill at the end of your stay!

Our kids just love to socialise so it was a bit disappointing that there were hardly any kids participating at the kids club in the first half of our stay (even though there were plenty staying), but towards the end the kids club staff were actively recruiting more. Also make sure to remind the kids club staff to re-apply sunscreen or to remind the kids to do it (if they are old enough) as our 5yr old got very badly sunburnt on our 2nd day after I had applied sunscreen and also sent it with her to the kids club.

You can pay for an all-inclusive package which (if you have the bed and breakfast package) costs about AUD90 per adult per day. We didn't do this and are happy we didn't as it would have cost us more. We ate out a couple of times and weren't big drinkers so it wasn't worth it for us. But if you are going with a group and intend to spend a lot of time by the pool drinking, eating etc it would definitely pay to get the package as softdrinks were 350vatu each (about NZD4.25!).

We did the Coongoola Day Cruise and definitely recommend it. It costs 7800vatu per adult and half price for children. They collect you from your hotel at about 8am and it is then a 1/2hr drive (on a really bumpy, pot-holed road) to Port Havannah were the sailing boat is. They take you to a turtle sanctuary and then onto a beautiful sandy beach where you can snorkel. They provide a bbq lunch but cold drinks must be bought so remember to either take your own or take money with you. They also provide morning and afternoon tea (tea/coffee, buns, fruit). You get back to your hotel about 5.15pm.

We used both the taxis and buses while there and ended up using a taxi driver to take us to the Mele Cascade Falls, it cost us 6000vatu for him for 1/2 a day plus 3000vatu entry to the falls. It is definitely something not to miss. Our kids loved it and we swam in every single waterhole on the way back from the falls! Our taxi driver was Lawrence and he is an awesome guy! He is based at the Erakor Jetty if anyone else wants to use him. He is really friendly and very knowledgable about Vanuatu in general.

We did the Reef Lady tour from Le Lagon on their glass bottom boat which takes you around Erakor Lagoon and up to the end (past Le Meridien). It is a lovely trip and as it was Sunday there were heaps of kids swimming in the lagoon saying "halo" to us. The boat driver stopped at Le Meridien for us to have a look around and I can say I am happy that we were at Le Lagon. At Le Lagon we could see out to the sea whereas Le Meridien is just about at the end of the lagoon, plus the rooms just look like a big hotel block (3 storeys high) apart from the over water bungalows which looked really nice (but I bet very expensive).

After our 7days we were just getting into holiday mode and very relaxed and definitely did not want to come home. We are already thinking about going back to Le Lagon next year for about 12 nights. Sorry this is so long but I really appreciated all the reviews on this website and would just like to help someone else make the right holiday decision for them.

Lastly if you go to the takeaway place behind the Le Bon marche supermarket (by the 24 hour produce market) they have really nice ice creams plus you can see heaps of fish in the lagoon below and sometimes people throw their chicken bones in and the fish just swarm to it.

Holiday Heaven

from LeTourer
We stayed here last year and although we couldn't wait to go back, we were a bit tentative because we didn't think that last holiday could be topped. How wrong we were. It was as if we'd never been away. Everyone from housekeeping through to restaurant and bar staff are just so friendly, warm and welcoming that you never want to leave. The children adore Kids Club and because they're a bit older (10 & 12) they come & go as they please. There's no lack of activites to keep other family members busy either - you can do as little or as much as you like. Everything from golf, swimming, karaoke, canoeing, language lessons, coconut harvesting, catarmarans, tennis etc. The list is endless. Food can't be faulted, the grounds are immaculate and our only regret was that the huge new cascading pool, swim-up bar and renovated 2nd restaurant weren't completed yet. The original pool and restaurant were still operational and didn't disappoint. Looks like we'll just have to take another trip back to Le Lagon when everything's up and running in the new year - haha. A word of advice: definitely take the 'All Inclusive' option of all meals and drinks. It includes food, local beer, wine and spirits and it will save you a small fortune in the long run. The best resort in Vanuatu as far as we're concerned.

family holiday bliss!

from devinecopywriter
This place is the best place in the world for your kids!
And therefore, your quality time together.! We have now stayed at Le Lagon, Port Vila, 5 times in the past year, and can only but praise it.! When one is a parent, expectations and choices change.. part of the sheer reality of parenting I guess; Le Lagon has a Kids' Club that is not stuffy with formalities, BUT does ensure that your child is safe, happy, well fed, and this experience is going to give them something no school will EVER offer. Our 5 year old has been cruising around Le Lagon for two years now, especially in the last year, and he has the best time.! .The staff are fantastic - kind, gentle, funny, caring and very responsible. Nothing is too much trouble. If you are having too much fun exploring the beautiful islands of Vanuatu, you can guarantee that your children will be having such a good time, in the Kids' Club that they will not even miss you.! A telephone call and you are re-assured, and the island just gets better!... and when you do get them, they are laughing, enjoying their new -found international friends, and sleep SO deeply... downside is, that they wake up SO early and excited and even want breakfast WITHOUT you in case they miss their new friends going to the Kids' Club! I confess, that breakfast for the adults is the only real disappointment at Le Lagon.. .alas, the food is predictably dull, but the rest is wonderful!. With children , we would not stay anywhere else... they experience island life, the water, the simplicity, the joy of life there , in such a lovely way.. all the staff of the hotel greet the children on a first name basis, because the kids' club staff are well respected and the children are safe, happy and confident within the hotel. There are other hotels also offering kids' clubs, but we believe that Le Lagon has got the perfect combination.. great staff and ideal location. The children are safe and yet free at the same time.
Le Lagon Vanuatu is the ideal family holiday. Kids' food - they can eat free! at all times of the day and no boring time restrictions or difficulties about such things.
Whether it is Spag. bol. or fresh fruit salad, it is readily available to them.. And what a difference THAT makes to you and your partner relaxing!

Terrible and Certainly not 4 Star - 2 at the MOST

from billycart
Very old Resort, if your on the cheap and like the all inclsuive deasl then this is the place for you, the pool is also very small, dated and the rooms just old, mouldy and tired.

Food was average but poor and the service well what service!

I would not recomend it, same leage as the Naviti in Fiji!

POOR AND NEVER GOING BACK, 2 STAR AT THE MOST

Le Lagon for family fun

from JindyTravelJunkie
We spent 5 nights at Le Lagon in June 2006. We (2 adults and 2 children aged 3 and 7 months) travelled with my parents and my sister and her husband. We booked garden deluxe rooms. My parents and sister each got rooms with balconies which had been renovated and were nice although not particularly spacious. Our family got a ground floor room which hadn’t been renovated but was OK, a little larger than the other rooms with two double beds and an old spa bath. We could see down to the water over the garden bungalows, they looked nice but were not big either.

As other people have said, the food in Tam Tam was great, buffet OK, the pool bar for lunch was very good. Got the all inclusive deal when we booked, seems the way to go. It's a great resort for families or groups, but I wouldn't recommend it for couples wanting a romantic getaway.

Hints:
1. kayak to Erakor Island (a couple of minutes paddling) or take the free ferry which leaves from the resort - make sure you go at high tide. We swam there and didn’t have a problem with sea lice. On the Le Lagon side there isn’t really a beach as such, there is some nice sand but you have to go down some stairs from the sand to the lagoon. We didn’t swim at the resort but other people were. Reef shoes are a good idea,
2. if you want to shop in Port Vila don’t leave it till Sunday – not much is open.
3. use the laundry service, it only cost me $10 for a whole bag, got it back the same day all ironed, wish I had sent all my washing!
4. we did the Hideaway island trip – the beach is not great, a lot of coral but the snorkelling was pretty good – great fish. If you like snorkelling it’s probably worth it, otherwise I wouldn’t bother.

The resort is not super-luxurious but we really liked it. The service was great, staff were extremely friendly, especially to the kids and it was a totally relaxing holiday. June must be a good time to go: the resort was only half full, we had great weather (high 20s) and no mozzies. I think it’s very good value, especially when you compare it Australian island resorts. Overall we had a fantastic time and definitely want to go back.

Great Family Holiday

from A TripAdvisor Member
Good Resort, Excelent service.

Some negatives - overpriced food.

Area for improvment - luck of entertiment for the young visitors. Good nightclub would attract much more visitors fro Australia.

dated

from A TripAdvisor Member
Great Resort,our room was very old,small and mouldy bathroom,a small room makes it hard with a 9 month old baby.Make sure you ask for a refurbished room as the charges are the same.As alot of the rooms have been done up.We had the all inclusive pack,all meals,local beer (Tusker nice drop,local wines,local spirits and soft drinks.If you don't take the package be prepared for your credit card to cop a hiding.$6 for a beer,$8 for a wine,$3.50 for a can of coke.We had had dinner in the Tam Tam Restaurant 6 out of 7 nights.Excellent food,highly recommened but again very expensive if you don't have the package,$150 for 2 people.Buffet dinner we had on 1 night,sub standard.Friendly staff.Heaps of sea lice in the lagoon,they got me big time when i was snorkeling.

Good holiday, but improvements needed!

from Meltravel
We arrived at Le lagon at 1 am, with our two children aged 1&3. We had booked a lagoon deluxe room, with the promise of a complimentary upgrade to a bungalow on arrival. On check in we were informed that they did not have a bungalow availiable, but even worse, there would be no cot for the baby in the room that night.
We were horrified when we saw the room, it was far from "deluxe". Tiny, with two double beds crammed in, no room for a cot anyway, not enough space for a family to stay comfortably for the 11 nights we had booked. The bathroom was mouldy, infested with ants and very sub standard for a 4 star hotel.
In the morning we were promised that after 2 more nights they could move us to a better room and after looking around the resort we realised that it was a very nice place, lots to do, especially for the kids and the staff were very friendly.
The difference in the new room was unbelievable. It was still a lagoon deluxe, but this had been refurbished. It was much bigger with the most gorgeous setting right on the water-fantastic. Lots of work is going on at the moment updating the rooms, so when booking my advice is to ask for a refurbished room-as they charge the same regardless, insisting that the rooms are the same standard which evidently they are not!!
The food was a good standard, kids club great and the resort is a very relaxing and enjoyable place. They just need to renovate all the rooms to be classed as a 4 star hotel.

A wonderful holiday with its ups and downs

from maude100
We recently returned from Vanuatu. Now that we look back it was a wonderful holiday although not without its ups and downs. We arrived on the 16th January and were asked to relocate to another resort on the 17th. This was because the resort was considerably overbooked. Initially we said no but were asked again on the 18th, late at night. After tears, upset kids and a few loudly spoken words (from us) we moved to Le Meridian. The worst part is that we had read reviews posted on the net that this has a tendency to happen so we had emailed the resort in late December to reconfirm our booking! We felt very sorry for the staff who had to deal with so many irate patrons. There were people that had arrived at the resort and had been immediately shipped off to other locations. I guess we at least got to spend two nights there!

We moved to Le Meridian, which was lovely although a different style of resort. The staff were friendly and helpful and Kathryn, the basket weaving lady was just lovely. Things were looking up until we received notice that Le Lagon had only booked us (and several other people) for one night at Le Meridian, and now Le Meridain was overbooked! Well the tears nearly started again but the wonderful staff obviously felt sorry for us and let us stay for the remainder of our holiday! Phew! Unfortunately this meant other people got bumped but by this time we didn't care. I must also point out that ourselves and another couple were compensated although I believe nobody else was. We received an accommodation voucher which we are taking in Fiji in October. Unfortunately it appears that Fiji is alot more expensive than Vanuatu.

So we can say that the little time we spent at Le Lagon was good and we wished it had been longer!

Good for a family, but better available

from smulholland24
My husband and I stayed for a long weekend. We had rooms over looking the water on the 1st floor.

Due to deep eaves over the verandah there wasn't a lot of light into the rooms, which made them feel rather dark and drab (probably great for summer heat). Room was quite cramped and left little space for the fruit platter and wine that was delivered. Bathroom did not live up to expectations of a hotel of this supposed quality (dark dingy, toilet rocked when you sat on it, plantation shutter style door to the bedroom so no privacy for sound, etc).

Steak sandwhich from the poolside bar was approx AUD19 which I felt was quite exhorbitent. Stayed for the seafood buffet AUD45 each, with limited variety and dodgy oysters - the show/dancers were excellent.

On the positive side the setting is stunning and the staff were always friendly and the attractions for children, teenagers would be great. Would perhaps only consider if you went full board.

Top Local Tips for Port Vila

Hotel transfers and arrival at the airport Don't book transfers with your travel agent, just grab a cab when you get there. Each hotel has set costs from the airport and costs about $35AUD per taxi to most hotels.The hotel will tell you to arrive at Port Vila airport 2 hours ahead of departure. You really only need 1 hour max. This will save you a lot of time waiting around.

Getting about Use the local buses for 100 vatu you can go anywhere in the town, shop at the supermarket the beer is cheaper than your hotel. Use the restaurants in town they are cheaper than your hotel, watch out for the pot holes in the road- they dont believe in maintenance of the roads.

Use the Local Bus The local buses have a number plate starting with B, use flag them down, only a V100 from Le Lagoon to Villa, cheaper than a cab

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  • Address: Port Vila, - Port Vila - Vanuatu
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