Diamond Cliff Resort & Spa Hotel

, Phuket, Thailand
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Diamond Cliff Resort & Spa Hotel

, Phuket
284 Prabaramee Rd, Tambon Patong - Phuket - 83150 - Thailand Hotel Website | 76-340501
292 Traveller

Reviews - Diamond Cliff Resort & Spa Hotel

Historical Traveller Reviews of Diamond Cliff Resort & Spa Hotel

Great Hotel Great Location

from Dogley
We stayed for 8 nights and loved everything about the hotel.
Booked for a Diamond Suite with a free upgrade to an Ocean Suite - something I would recommend. The room was huge (70 square metres) with free laptop / internet (a few computer gremlins in the first 2 days quickly ironed out by attentive staff), solid timber floors, stacks of room, plenty of storage space, separate shower, 1 Kg of free fruit every day, pillow menu - all great.
The only negatives were the room's sundeck (in need of some TLC) and the shower recess (tiling not the best) but that was pretty minor.
The staff were all very friendly and polite and the room was cleaned at a similar time each day which helped. We didn't eat much in the hotel except for the breakfast which was comprehensive with enough daily change to keep you interested.
It's a quiet hotel perhaps because of its location a good 20 minute walk from madding crowd at the centre of Patong and perhaps because of the type of client base of young honemooners and middle aged couples (very few children).
I would stronly recommend this hotel for someone looking for a quiet place to stay after a busy / noisy Phuket day.

Fantastic Resort

from TravellersfromSydney
A brilliant hotel. Great position just north of Patong, close enough to visit, far enough to get away!

The staff are fantastic, the rooms comfortable and pool areas wonderful.

We went for our honeymoon and they looked after us extremely well, with room upgrades and other 'sweeteners'.

The Spa is also well worth a visit.

All in all, a great hotel with wonderful staff.

Excellent hotel all round

from PrincessJazzy
excellent hotel rooms where amazing over looking the beach , hotel staff where always poliet and helped the best they could with the language barrier wonderful choice for breakfast never had to haev same thing as so many different areas , during our stay we even had a famous person stay so its defently a great hotel !!!!!

A fabulous experience

from Skyes10
We've just returned from the Diamond Cliff after 9 wonderful nights. My husband and I travelled with another couple and found this a great place to go with friends. We found the staff really helpful and friendly. We stayed in a Diamond Suite which overlooked the pool. Our room was made up on time everyday, we never had to wait for it. The bath overlooking the pool is very romantic. The room was great, free internet access, lots of space etc.

A shuttle bus with great drivers takes you around the hotel which helps the legs. Our favourite activities at the resort were the cooking class and cocktail class, I would definitely recommend these. They are free and you get to make your own cocktails and food. We made pina coladas and fruit punch, and spicy prawn soup and fried chicken with cashews. The Thai massage class was also fun. We also got a buy 1 get 1 free massage at the spa - cost us about AUD$35 for 2 adults. It was cheaper in town, but the resort spa has a much nicer feel. We ate at the Thai Orchid (at the resort) a few times because of the great food, atmosphere, and friendly staff. The cost was around $50 for 4 people to eat. It is cheaper to eat it Patong, but was nice to have a quiet dinner at the resort now and then. If you are Australian, find out about the Australian Night at reception, we got cocktails and great finger food for free, it was great. you need to get a voucher to get in.

The location of the resort is ideal, away from it all, but 5 mins from patong beach and cheap food and shopping. We hired scooters to travel around and did some short drives up north and down south. Beautiful sweeping views travelling north especially. The scooters cost us 150baht a day and they might ask you for a deposit or some ID (don't give them your passport as much as they try to ask for it).

Shopping in Patong was a bit more expensive than bangkok. One road back from patong beach road there is a large market which was a little less pushy than the main street.

We ate at a few restaurants in patong beach and enjoyed all the food. The noodles and prawn dishes were always a hit. If you're on Patong beach road, if you go down the side street that has 'Harry's' restaurant, but walk a little further down, there is a large restaurant on your right that has a lot of tourists because it is great cheap food. We ate 4 main dishes, (incl, garlic and pepper prawns - a winner) rice, drinks for 4 and 2 banana splits for around AUD$25. Not bad for 4 people! That was about the cheapest we found.

The weather was fantastic, we had 7 days of sunshine and overcast, but no rain, then it rained a bit the last 2 days of our trip, but clears up quick enough.

We drove through the Novotel and le meridien and were much happier with our choice. We would definitely go back to this hotel.

Graet time

from Craigboy
Had a grat time here. Room was excellent and staff very friendly. Loved the friut basket every day.Would go back next year if had the money.

The Must

from imvised
The hotel is located on the hillside of Patong Beach. I had very good time while staying at the hotel. The ocean view swimming pool is beautiful. I can enjoy the view of Patong Beach with the very bright blue sky plus a deep blue sea. It was so nice, truely beautiful.
Phuket is great for a vacation and the weather is so good. I love to live here forever.

A fine hotel- but....

from kieranbrazil
We had a few gripes- doesn't everyone? We just checked out on the 18th after 10 nights- we had an Ocean View suite which was very nice, as advertised, even if the ocean was over a few roof lines- right, where to start...

The Hotel is well built, well maintained. Very clean, excellent maid service. The bed in our rooom was a King, too firm for our liking really, but a good quality bed nontheless. They have a menu of pillows you can order which was a nice touch, I dialled up a couple of extra soft duck down jobs which did the trick. Very nice jacuzzi tub in the picture window. Subdued lighting throughout, so romantic- great curtains for keeping it dark and cool when you need. Aircon worked well. TV was a bit dated, channel choice ordinary, BBC world, a couple of film channels, one mainly Korean, and most of the rest local stuff- quite a laugh to watch for a few minutes.

The hotel was probably half full I'd say, and of that half I'd say about 50-60% were Japanese or Korean couples/ families. The rest were 25% Aussie/ Brit and 25% other Euro's. Quite a grown up place and classy crowd- well behaved Korean kids in the pool etc. Overall the place is so big and dispersed that there is a peaceful quiet atmosphere.

check in- pretty good- a very nice girl takes you upstairs to a seperate room, you get your icey fruity drink in a pineapple and a slightly laboured and hard to understand overview of the hotel facilities. Never mind, better to self explore anyway.
The hotel itself is built on a steep cliff, quite a climb up from the lobby to the main pool and our room. Luckily they have shuttle cars going up and down all the time, with very friendly drivers, who recognise you after a while so they know where you live. I think the longest we had to wait for one was about 30 seconds- apart from a late night ( 2am)when we had to walk.

Breakfast is a buffet, and is expensive- 650 baht each with taxes etc, and its not that flash- eat elsewhere. The Fruit shop is a great idea- load up your basket every day . The first 1kg is free, otherwise its 100 baht each go, which is still good in my book. Great mango, bananas, mangosteen, and all sorts of other exotic numbers.

Didn't use the hotel restaurants, they all looked bland and a bit stuffy/formal to me. There is a superb Thai restaurant about 50 yards down the road, Baan something Pa ( sorry!) supposed to be the best in Patong, and was the best we went to- right on top of the cliffs, crashing sea below- VERY romantic spot, beautiful decor, hostesses and food,. We had a full on meal with beer and wine for around $100 Aus, so its not cheap, but its as good as anywhere else I've been.

Main gripe- there is absolutely no Internet access to be had in the hotel unless you are in the Grand Wing, and can get access to the Club lounge thingy- a very sad looking set of rooms with a snooker table, library, some club chairs and lots of emptiness. If you want to join the club it is 1650 + service charge baht A DAY- yes a day. I gather for this you can get drink and food as well, like an airport lounge, but really - we're talking about $70 ish Aus a day to hang out by yourself in a ghost town. They really have this offering wrong. I tried to negotiate a reduced rate so I could use the ONE COMPUTER they had to log on ( I'm self employed, and needed to be online twice a day)without eating or drinking anything. I offered 500 baht a day to do this but my offer was declined flatly. So, every day, twice a day, a tuk tuk into town ( 100 baht each way) to a cafe where I got good ADSL links for 1 baht a minute. This was inconvenient, and certainly got us out of the hotel more than we might have been inclined to go, therefore they were missing out on our food/ drink revenue. I heard several other people being unhappy about this state of affairs too- it just doesn't seem smart on the hotels behalf.

So, that gripe probably wouldn't upset most people, so lets move on. The top pool in particular is great, swim up bar, waterfall, water slide, plenty of loungers . Middle pool, the so called Ocean view pool, is a bit of a misnomer. If you get out and stand on the side, you can see a whole lot of ugly rusty rooofs before you see the sea. It is next to the main breakfast area.

Other plus point- there is a nurses station manned every day. I got looked after well, with some stomach upset pills, and Glucose electrolyte drink sachets given to me free. Very good. They would have got the doctor If I was sicker. Big tick there ( and I picked up the bug intown, not the hotel!)

Laundry is expensive- do it yourself. Tuk Tuks are aways available right outside the hotel, and the security guards whistle them up if they are all dozing!

Other than that if I could go back again today I would. It is overall a classy place, as described, in a good position close to Patong but away from it. I also hear it is locally owned, as opposed to Singaporean or other foreign money, which made is feel good as well- may be wrong, who knows.

nice hotel but lacks atmosphere

from emstar21
Stayed at this hotel for 14 nights. It had nice pools and clean rooms, but at times lacked atmosphere. We were often the only couple in the restuarant, or at the bar. The shuttle buses to/from phuket town were really good and we often booked a seat 10 minutes before it departed. We avoided breakfast at the hotel because you could get a much better b/fast down at patong beach, which only took about 5 minutes to walk. The spa treatments we had were great and at only $200 each for 6 hours of blissful pampering was great value.

Excellent Hotel and facilities

from catherine1984
Having just returned from the Daimond Cliff (25th July 2006) we thought we would leave our opnions.
The Diamond Cliff is situated about 1 km north from the main part of Phuket known as Patong Beach. It costs 100baht around £1.50 to get to the centre on a tuc tuc or the hotel offer a free shuttle service running every hour from 6pm one way but don't forget to book it the day before.

The hotel itself was excellent and faultless with three fantastic pools which even provided their own towels and inflatables for everyone. It was immaculate and the staff were more than happy to help and always very polite.

We stayed in a superior room which was the most basic but it had a lovely balcony with coffe making facilities, bath robes, flip flops and slippers (which were all changed daily) nad complementary bottled water.

The only criticism we had with the hotel was that we ate breakfast there although it was not included in our orginal price which we knew. However when we checked out we realised that per person breakfast was 650baht which is around £9 and it wasn't the best breakfast in the world. A good recommendation would be to eat an early lunch by the pool which were very cheap and much nicer than the breakfast which had a predominent theme of noodles.

lovely resort

from Perth21
My boyfriend and I spent 10 nights at Diamond Cliff in the diamond suite room where we had our own private balcony right in front of the diamond pool which is gorgeous, complete with a swim-up bar! On arrival we were greeted by a friendly member of the staff (although her english wasn't strong) where we had a delicious drink served in a pineapple! The room was very spacious and clean. Like the other reviewers, our room was cleaned a different time each day...sometimes at 4 or 5 in the afternoon and on sunday 10am! we received the newspaper (in english) a couple of times as with the chocolates. Also we didn't include breakfast in our accommodation package as it was going to cost us $28 per day per person! I'm glad we didn't pay that beacause there are a few places in Patong were you can get a good breakfast for about $10 for 2!
Next time we visit Phuket I would stay right in the city centre as Diamond Cliff was a bit of a walk in the heat and the tuk tuks were a rip off in my opinion (don't pay more than 100 baht one way) Otherwise it's a lovely resort and i recommend you do the cocktail making class (free booze!) which is one of the free daily activities the resort provides :)

Top Local Tips for Phuket

Local flavor find a little dinky restaurant off the beach with about 12 tables and have the best meal you're going to have. The little spots do it so much better than the hotels, and are very friendly and accomodating

Get some made to measure clothes Our six year old son is Dr Who mad. We took a picture of Dr Who in his suit with us and took it to Henry's taylors on the Beach Road in Patong. They measured our young Dr, and his suit was ready in the correct fabric the very next day.We were so impressed with the service that both my husband and I had some garments made.On returning home my husband has also called them from the UK to order a second suit. As they hold all customers measurements on file, thesuit was made up and with us a week later.If you are travelling to Thailand it is a good idea to keep your eye on fashions that you like in current magazines. Take the page with you and get your item at a fraction of the price you would pay at home.

Phuket Town Do your shopping here before Patong!!!!! It is so much cheaper!!!

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Other names for Diamond Cliff Resort & Spa Hotel

  • diamond cliff hotel
  • diamond cliff
  • Address: 284 Prabaramee Rd, Tambon Patong - Phuket - 83150 - Thailand
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