The Mandarin Oriental Hotel Bangkok

, Bangkok, Thailand
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The Mandarin Oriental Hotel Bangkok

Rooms: 393

48 Oriental Avenue - Bangkok - 10500 - Thailand Hotel Website | | 2 659 9000
1046 Traveller

Reviews - The Mandarin Oriental Hotel Bangkok

Historical Traveller Reviews of The Mandarin Oriental Hotel Bangkok


from simonbg
It hardly seems necessary to add yet another glowing review of the Oriental to the long list, but here it is anyway!

The most impressive part of the service is how understated and discreet it is. People just seem to materialise out the walls just when you need them. One of my abiding memories is the way that a spilt cup of coffee was immediately whisked away, table cleaned, and replaced with a fresh pot of coffee and clean cup all within about 30 seconds, and without any fuss whatsoever.

I stayed in a "Superior River Wing" room - in my opinion worth the extra for the little balcony with table and chairs that you get. The comfort of the room is absolutely splendid, but it was also great to sit outside and watch life across the river and the rest of Bangkok.

The Oriental was my first accommodation after arriving in Bangkok on a flight from London. I went for the "full experience" and booked one of the Oriental's cars to bring me in from the airport. Far more expensive than an airport taxi, I know, but in itself a lovely experience (cold water and towels and plenty to read about the hotel). It also provided the perfect seamless experience as my cases were whisked away on arrival and I was shown straight to my room for checkin formalities.

In retrospect, my only regret is that I booked the Oriental at the start of my trip. After this, all other accommodation was disappointing in comparison. Next time, I will stay there at the end of my trip, and that will give me something to look forward to!

Oriental home from home

from margotparker
My Husband and I have been staying at the Oriental Bangkok since 1976 and can only speak of the staff in the highest terms of praise.It is unique to be able to say we always enjoyed our stays and over the years we have come to know the wonderful staff very well.I think the staff have a most excellent General Manager who knows how to run a hotel of world class calibre and this shows through constantly should it be for simple advice or comlicated issues the Oriental shines.If you smile at the staff you will see what I mean everyone responds and it most certainly makes everyone feel very comfortable and indeed at home.We go back because it is a very relaxing hotel with the delightful Thai manners from its staff and in todays frenetic world we so enjoy that aspect more and more.The food is very good with a good choice of restaurants but if you want to eat out then Bangkok has a superb selection.I think when staying in Bangkok it is important to be on the River of Kings it is always a thrill to see the river busy from morning until night and just watching the enormous rice barges towing their cargo never loses its majic for me.I will be staying again very soon and look forward to it.


from Simon1969
I've been wanting to stay at this hotel for many years and now I've done it, it lives up to all expectations. We had a standard room with a wonderful view of the river. Somehow the hotel knew it was our honeymoon and on our arrival we found flowers and a bottle of Italian wine in an ice bucket waiting in our room. This hotel's service is second to none, your floor butler will be knocking on your door within seconds of you pressing the "butler" button. I recommend an evening in the Bamboo Bar where we were entertained by a superb Amercan Jazz singer who sang all our requests.
The only negative point is that space around the swimming pool can be limited since this is very much a city break hotel.


from A TripAdvisor Member
Sadly, we were only in Bangkok long enough to enjoy a single night at this amazing hotel. At the hotel entrance, we were greeted by 4 silk-clad staff bearing complimentary orchids. The reception was imposing, immaculate and beautiful. The front desk staff were impeccable. Our room had an amazing river view at no extra cost, and was prefectly presented, with luxury linens, and an immense bathroom. We had never experienced service like it. A member of staff was stationed on each floor to call the lift for you! And on one occasion, that same member of staff walked to our room with us and opened our door. The room had been serviced for the second time that day! Having arrived straight off a 13 hour flight from London, it was simply the best thing to take a dip in the hotel's pool at 9am and drink tea in our robes poolside. From the bitter chill of England to the steamy heat of Bangkok. I can recommend the terrace restaurant at the river's edge. Again, the staff are incredibly attentive and the food delicious. Finally, we took the hotel's free boat shuttle across the river to the Oriental Spa. I cannot recommend this highly enough. It's a place of tranquil beauty. The staff there fitted us into their schedule because we were not in Bangkok long. Upon departure, the doorman even made sure the taxi to the airport would not overcharge us. You will not stay at a better hotel. Tremendous value for money too. A unique experience.

s all about the great service!

from garbo
This is one of the world's best hotels. We stayed here for our first wedding anniversary and was well worth the splurge. We had a beautiful room with a river view. Each floor has their own personal butler, who delivered freshly squeezed fruit juice when we checked in. Each day, we had fresh fruit delivered into our room. The bed was super comfy and the bathroom was very nice. During the day, the butler took my husband's shoes and had them polished-without our asking.

High tea by the river is a wonderful experience. I highly recommend this hotel.

A true fairytale

from janleo
There's no doubt The Oriental is the best hotel of the world. The rooms are great, clean, very romantic and luxury. The staff is amazing and well selected. It's a hotel of presidents and famous people but you've got never the feeling you're a normal resident. The staff has respect for everyone. We also stayed at the Peninsula wich is also great but can never reach the quality standards of The Oriental. The Peninsula is outstanding, The Oriental is the top and incomparable with any other hotel of the world.

The way it should be

from CompressedChi
What more can be said about this legendary hotel? From the time we arrived at the airport and were whisked away by a waiting chauffeured BMW (who then radioed ahead so that we would be greeted by name upon arrival), our stay far exceeded even my uber-picky standards. We were fortunate to be upgraded to a large junior suite in the River Wing with great views from both rooms, as well as the bathroom. The bed and linens were supremely comfortable, and the soaking tub is ideal for a couple. There is also a separate shower stall with both fixed and handheld shower heads (the water pressure is very good). The gym and spa facilities, located across the river from the main hotel and accessible by the hotel's private ferry, are well equipped. There is yoga class every morning at 7 and 8 AM. Since we were the only ones there one day, it was like having a private session complete with individualized stretching. At the Oriental, service is the name of the fame. Everytime we got out of the elevator, the butler assigned to our floor would run ahead to open our door. When we were checking out, it took exactly 30 seconds to get someone to come up to retrieve the bags. While eating breakfast, your buffet plate will be cleared the moment you get up to get something else. Eating breakfast by the river is quite a pleasant experience, and the buffet is both extensive and tasty. All in all, the Oriental is what all hotels should aspire to, and while not cheap, it is definitely well worth it!

Truly Outstanding

from A TripAdvisor Member
This hotel truly deserves its WORLD class reputation. The location was stunning and really made you feel part of authentic thailand.

As we stayed there for 4 nights we sampled a number of their restaurants, all of which were simply fantastic. The quality of the food and service was extraordinary.

I realised this when we ate by the river on the first night and got myself a bowl of soup from the buffet. Once seated I realised I'd forgotten a spoon only to have a waiter hand me one as he'd seen my error - honestly these guys are amazing ! This and the ice cold towels handed to you by the pool whilst sunbathing - what bliss !!

The in fact the hotel was such a wonderful sanctuary in a crazy bustling city left us loathed to leave and explore, although we did eventually !

The spa across water was wonderful. I highly recommend a joint massage treatment. It was so relaxing that my partner fell asleep and started snoring !!!

My only warning is that you should be careful not to disclose you hotel name when in taxi's as they double the charge !!

If you stay here you will have a truly memorable experience.

Definitely the best hotel in the world

from thailover
I've been coming to the Oriental for 20 years and it only seems to get better -- pretty hard to do when it's perfect in every way. The rooms are lovely but what makes it so special is the service. Not only does the staff anticipate your every wish but they do it with a warmth that makes you hate to leave them. They become your friends whose sole concern seems to be to make sure you have a great holiday.

The restaurants are superb. The ambience is very, very special. It's a hotel that truly becomes your "home". I miss it within seconds of leaving.

The most welcoming and wonderful hotel in the world

from A TripAdvisor Member
We have never stayed anywhere as wonderful as the Oriental in Bangkok. My husband booked the Oriental's limousine transfer from the airport as a treat, we so we arrived refreshed and in style in our Mercedes (after cold towels, chilled bottled water etc en route) to be greeted at the door by name with welcoming smiles and traditional Thai greetings, and then whisked through the lobby and directly to our room - check in was done quickly and efficiently in the room itself, so no queueing. Outside our room a butler was waiting with wine on ice, tropical fruit platter and a special wedding anniversary cake! The room was beautiful with views of the river and everything possible provided including classical music playing as we arrived, the bed was enormous and very comfortable, the air-con was silent!

But it was the service that really made the Oriental so special, and whoever you are, whether millionaire (we spotted Roger Federer who was staying in one of the Authors' Suites) or Joe ordinary (like us), the staff make you feel so special but are very discreet so you dont feel fussed over, everything just happens without you noticing. And there is none of the snobbery associated with 5 star establishments in Europe, we felt totally at ease.

The food is fantastic in all the restaurants and again there are lovely touches, I was given a little wreath of orchids to celebrate our Wedding Anniversary (not mentioned when booking the restaurant) when we went for the Thai buffet and dance-highly recommended. We enjoyed the Terrace the most where we could watch the boats chugging up and down the river and enjoy very reasonably priced drinks and snacks after a dip in the lovely pool. And you could take a trip on a longtail boat or river taxi from the hotel pier.
We missed out on the spa as it was fully booked- I would recommend booking in advance if you can.

I have to say the Oriental Bangkok is the most fantastic hotel we have ever been to -it really is hard to describe in words how special it is, you need to experience it to believe it.

Top Local Tips for Bangkok

Oriental Once you discover your special suite (room) at the Oriental, keep it a deep, dark secret. (And should you celebrate with wedding/reception at the hotel, go ahead and float the boat --- with riverside fireworks.)

Beware the heat We were there in February, and by 11.30 am at the Royal Palace, the heat was unbearable, and I understand it will get steadily hotter until the rains come in May. The Palace is unlike most other things you will ever see, so worth it. Also the River Kwai trip - do visit the new Australian Museum there first to get an idea of what went on, and remember that the film showed a completely different idea of the bridge for dramatic effect, and then travel on the train nearly to the Burma border, it only takes an hour, and you see so much more of the countryside, than driving from Bangkok, BUT it is a long journey back, and the Bangkok traffic is still awful. Finally, if you are easily offended, don't go to Pat Pong, the menus they shove under your noses aren't for food !

night bazaar near the lumpini park at night time you have this huge night bazaar where you can find all kinds of things worth the visit.


Other names for The Mandarin Oriental Hotel Bangkok

  • oriental hotel bangkok
  • oriental bangkok
  • mandarin oriental bangkok
  • bangkok mandarin oriental
  • bangkok mandarin
  • Address: 48 Oriental Avenue - Bangkok - 10500 - Thailand
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