Rembrandt Hotel Bangkok

, Bangkok, Thailand
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Rembrandt Hotel Bangkok

4 star

Rooms: 420

19 Sukhumvit Road Soi 18 - Bangkok - 10110 - Thailand Hotel Website | | 2 261 7100
701 Traveller

Reviews - Rembrandt Hotel Bangkok

3/10
Service & Staff
Submitted by: Rohinton in 08/02/08
  • Age Group: 51 - 60
  • From: India
  • Traveller type: Mature Couple
My wife and self stayed at the hotel from 29th jan to 2nd.feb. We found the room service and food very good, but as published there were no bathrobes in the room, no newspapers given had to pay extra and as reported and complained in writing that we were charged for water from the fridge which we never consumed. It is their word against ours guests have to be extra careful, it is not the question of 164 bhats that we paid for a bottle of water but to pay for something not consumed I have complained in writing regarding this to the GM but no reply todate. When we tried to clarify the same with the staff at the reception a manager was called and the reply we got was that they cannot do anything as it is on the computor. My saying is that if someone empties the fridge does the guest have to pay. This has never happened to us anywhere in any hotel but yours.
9/10
Efficient service
Submitted by: Francesco Manca in 09/11/05
  • Age Group: 31 - 40
  • From: Thailand
  • Traveller type: Business Traveller
I've was pleasantly surprised by the quality and efficiency of the service at the Rembrandt Hotel. I stayed at the Executive floor and the ladies there where very helpful. I had to organize a trip with the hotel limo (nice BMW's) to go around town to visit my clients. I gave them the business cards and asked them if they can coordinate with the limo to drive me to those places. No problem at all!! Driver new all the places (maybe I was lucky!) The rooms have a complete set of amenities a business traveller needs, the only thing is you need your own laptop, otherwise every is provided. Would recommend to anyone, especially the Executive floors.
1/10
What a rip-off!!!
Submitted by: Tanawadee Pongboonchai in 09/09/05
  • Age Group: 26 - 30
  • From: Germany
  • Traveller type: Pleasure Seeker
My husband and I have been visiting Bangkok once or twice a year for 10 years. We never had problems with hotels (3-5 stars) but Rembrandt was definitely a bad choice.
1. Our room did not have Internet connection, although advertised. They wanted to charge 1200 THB plus to move us to a room with Internet access!
2. They did not allow any visitors on the room! We always had thai massage in our hotel room. In other hotels it was no problem at all. But at Rembrandt, they wanted to charge 1100 THB for one massage staff that we called from salon outside and that we already know. Sorry… we have to pay for 2 extra beds for having a thai massage in the room? That's ridiculous! The thing is, that Rembrandt also has a SPA providing thai massage and they wanted us to use their services. Well they also have a restaurant, so next time they prohibit to bring in food?
Pretending to be a ‘morally clean' hotel everything was in fact a matter of money.
3. I am a native Thai, but grew up in Germany and my husband is German. The security staff always treated us as if I was some prostitute to be smuggled in. What a disgrace! After all the hassle we moved to another hotel. The hotel manager was not willing to accommodate our very normal needs. If you don't want to be treated like in prison, I recommend to go for another hotel.

Historical Traveller Reviews of Rembrandt Hotel Bangkok

Great Value, Nice Hotel

from somuchworldtosee
We (2 adults) stayed at the Rembrandt Hotel for 3 nights at the beginning of March. It's a nice hotel, squeaky clean, very helpful and friendly staff. Good location as it is on one of the major (Sukumvit) streets in Bangkok. The buffet breakfast is excellent..with cooked to order omelets, several hot and cold items and great tasting also. It lived up to it's 4-star rating. We have no complaints. We would definitely stay there again.

Good base, good stay

from Superhoop
We stayed at the Rembrandt for three nights prior to going on to Samui. We upgraded to the Executive Floor after reading a review on this site and were totally happy with the everything. You are looked after very well, with nothing too much trouble for the attentive and friendly staff. The rooms were not as big as I was expecting for such a floor, but then, how much time do you want to be spending in it on a city stopover ?

The hotel is well situated, about a five minute walk to the Asok Skytrain stop. I've now styed at the Landmark and the Rembrandt, and although the Landmark is my favourite, I can recommend the Rembrandt as an ideal place to stay for a few days.

I didn't try any of the restaurants out, as my wife and I prefer to see what else is around, but we did use the gym and pool which were more than adequate.

Nice Modern Hotel

from VicChick
In the middle of our two month trek through SE Asia we had to divert to Bangkok for Medical Care. Booked this hotel online at Asiahotels and got a rate of US$75 - Not Cheap but not bad either. This is a nice upperscale high rise hotel with a great buffet breaky and clean COMFY rooms, with lots of pluses

Pool are is great at sundown but yes as a 4* hotel things can be pricey. Unlike the previous reviewer we found the staff very friendly and prompt.

We would stay here again

Good value for money

from marthag
My son and I stayed here during a stopver from UK back to Australia. Great rooms and facilities plus helpful staff. The location is a bit far from the main shopping area but as taxis are so cheap it does not really matter. I would highly recommend this hotel.

Awful service, horrible pool area, rediculous prices!

from A TripAdvisor Member
The rooms were nice enough. That is where the good points start and end. The service was awful. We were greated by staff who were rude and sarcastic. The pool area is of 3 star or less standard, with 5 star prices. About £1.50 for a small bottle of drinking water(not natural mineral water!!!!).

everything in the hotel is over priced, I would never sta6y here again.

Try out the Executive floors

from anairlinefan
This month I am back again. This time I tried out their Executive floors. Must say PERFECT. Compared to the other room types, I liked the personalized service environment at the Club floors and the rooms have more amenities.
Will definetely continue using their Exec. floors and would certainly rec. to anyone.

As expected

from A TripAdvisor Member
I stayed here with my girlfriend before leaving Thailand back to Switzerland. We stayed there for two nights and we were pleasantly surprised as it was exactly as we were told back in Switzerland where this hotel has an excellent reputation. We went shopping around and had a nice dinner at the Rang Mahal restaurant on the roof top of the hotel. The rooms a spacious enough with a big bathroom, clean and well maintained. What to expect when staying at the Rembrandt Hotel? It's a big hotel 400+ rooms, classic design (not this modern, cold feeling which you might have in those new hotels) big lobby, efficient and friendly staff. We would definetely use this hotel once we come back to Thailand as I am visiting my family here quite often.
Good value for money.

An OK hotel!

from PikNick
I went to Bangkok last October to visit my girlfriend and her parents. Stayed in the Rembrandt hotel for 2 nights, went to the Chonburi Province, got back to Bangkok and stayed in Rembrandt hotel again for 1 night.

The hotel is located in a rather small alley, but don't worry 'coz the alley is not a slum area or anything! In fact, there are several restaurants there and other small businesses catering for tourist needs, so it's a safe alley. The building was clean, neat, tidy, and well maintained! No foul odours, no bugs, and i am satisfied about the condition of the building and facilities. Breakfast was good with a wide selection of foods, 3 types of fuit juices, and fruits. Breakfast time is around 6-10am but try to have your breakfast not later than 9am otherwise it might be crowded!

The hotel has a good design that all rooms should have a superb view of the city! However, i found out that not all rooms have a safety box inside to store our valuables. Moreover, water sometimes leaks from the shower tub to the floor, although it's not actually that bad (leaking is probably due to the shower screen can't be closed tightly).

However, there was one time that the staff forbid my gf to visit my room 'coz the hotel have a "no visitor is allowed in the guest room" policy! After i explained to them nicely that she is my gf and WILL NOT stay overnight with me, also she had to come up with me 'coz we wanted to upload the pics we took all day long to her laptop computer, the staff spoke to the assistant manager and he kindly let my gf to visit my room.
Some people might be upset 'coz of this but the positive thing i guess it'd increase the hotel security since i've heard that there are many tourists got drugged and robbed in their room by prostitutes in Bangkok! If the staff do the same thing to you, simply explain to them nicely who ur friend is, that they won't stay overnight with u, and why do u want them to visit ur room, and they might let u.

One thing i'd like to share is that i seldom saw the staff smiling or appears happy! They do service the costumer in an ok manner, but lacks the smile which some costumers might expect. Alot of the male staff appears more like security guards rather than a costumer service staff.

Overall, this hotel is a great hotel to stay in! A clean, neat, tidy, and a safe hotel.

Not bad not excellent

from MrCanada
We have stayed here twice during our vacation in Asia. The rooms are good and well equipped. Our last room had a problem with the bath. We have said that to the reception but no reaction at all. Okay, your problem not mine. That was the only negative thing, they don't listen and were not very friendly overall (exception Italian restaurant).

Swimming pool is small and okay.

Italian restaurant is very good!!!
Breakfast is neutral/average.

For the price we have paid it's good.

What a rip-off!

from A TripAdvisor Member
My husband and I have been visiting Bangkok once or twice a year for 10 years. We never had problems with hotels (3-5 stars) but Rembrandt was definitely a bad choice.
1. Our room did not have Internet connection, although advertised. They wanted to charge 1200 THB plus to move us to a room with Internet access!
2. They did not allow any visitors on the room! We always had thai massage in our hotel room. In other hotels it was no problem at all. But at Rembrandt, they wanted to charge 1100 THB for one massage staff that we called from salon outside and that we already know. Sorry… we have to pay for 2 extra beds for having a thai massage in the room? That’s ridiculous! The thing is, that Rembrandt also has a SPA providing thai massage and they wanted us to use their services. Well they also have a restaurant, so next time they prohibit to bring in food?
Pretending to be a ‘morally clean’ hotel everything was in fact a matter of money.
3. I am a native Thai, but grew up in Germany and my husband is German. The security staff always treated us as if I was some prostitute to be smuggled in. What a disgrace!

After all the hassle we moved to another hotel. The hotel manager was not willing to accommodate our very normal needs. If you don’t want to be treated like in prison, I recommend to go for another hotel.

Top Local Tips for Bangkok

Visiting the grand palace Do not believe anyone outside the Grand Palace if they tell you it is shut and you should go on their tuk tuk instead! We hung around for 2 hours because we believed them, but it was never shut - it's open daily until 3.30pm.

Worth The Money Just use your knowledge

Hotels I have found that what you see on the internet is not what you get. If you plan to stay for a long time check in one day and make sure you want to stay there. It is best to check around. Many 5 star hotels are 2 or 3 star. They are really run down. The non smoking rooms are normally smoked in.

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Other names for Rembrandt Hotel Bangkok

  • bangkok rembrandt hotel
  • Address: 19 Sukhumvit Road Soi 18 - Bangkok - 10110 - Thailand
Travel Library Traveller Rating?
9.0/10

See All 701 reviews

"Service & Staff" - Rohinton

"Efficient service" - Francesco Manca

"What a rip-off!!!" - Tanawadee Pongboonchai

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