Prince Palace Hotel

, Bangkok, Thailand
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Prince Palace Hotel

, Bangkok
4 star

Rooms: 306

488 Bo Bae Tower - Bangkok - 10100 - Thailand Hotel Website | | 2 628-1111
732 Traveller

Reviews - Prince Palace Hotel

1/10
Nice room but VERY BAD SERVICE
Submitted by: Pablo in 30/11/06
  • Age Group: 31 - 40
  • From: Spain
  • Traveller type: Young Couple
Nice room but VERY BAD SERVICE. It seems a 4 star hotel, but it is a facade. A too big hotel (2 towers, >25 floors) which makes it uncomfortable for a stay. The Suite room is big and clean.

We arrived at 15:00 and our room was not ready, they were still cleaning. They made us wait for 15 minutes at reception without being asked whether we wanted anything to drink.

The receptionist wrote the wrong room number, so the baggage guy could not open our room. We waited again for him to get the correct room number. Later, one of the staff gave us wrong directions to the wrong swimming pool (there are 2).

Breakfast was OK. There was a cook making omelettes who disappeared and left a burning/smoking pan in the middle of the buffet.

The safe broke with our documents inside. Safes are cheap and break often (apparently hotel technician had to fix several during same morning). At 10:00 we asked the personnel to open our safe, they told us in 10 minutes the hotel technician would come to our room and fix it. Nobody came. At 10:45 we asked again and were told the technician was coming. Nobody came. At 11:15 I went to reception. They told me the technician was in our room. I phoned my partner, but the technician was not there. Finally at 11:30 the technician come and open the box.

The bad hotel service wasted 5 hours in total of our weekend in Bangkok (4 friends waiting in reception).

Summary: I have been to other 4 star hotels in Bangkok for similar price and better service. Go to any other than Prince Palace. Do not worry about location, taxis are inexpensive.

Top Local Tips for Bangkok

Lumpini Night Bazaar If you want great market shopping in Bangkok you have to go to the Lumpini Night Bazaar, also know as Suan Lum. This is where you can really barter and get some amazing bargains!! Eg...Swimmers 300bht, shoes 199bht or less, singles 50bht craft items, clothes and pretty much anything you can think of. You have to barter but. A tip for bartering is whatever they say, half it, they will usually come down alot off the asking price.

Buyer beware Be very careful with taxis or tuk-tuks in BKK. They will not take you where you want to go - instead some shop that they have an agreement with so that they get commission to take you there. Taxis will alway take you the longest way possible to extend the fare. And, always have change - don't pay with a large note - they make out that they don't have any change, thus ensuring they have a healthy tip!

Be careful of private tours Get a book and read about being scammed. We didn`t get stung badly, but I can see how it can happen. Be very warey of private tours (perticulary private boat tours).

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Other names for Prince Palace Hotel

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  • Address: 488 Bo Bae Tower - Bangkok - 10100 - Thailand
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