InterContinental Hotel Bangkok

, Bangkok, Thailand
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InterContinental Hotel Bangkok

973 Ploenchit Rd, Lumpini, Pratumwan - Bangkok - 10330 - Thailand Hotel Website | 2-656-0444
751 Traveller

Reviews - InterContinental Hotel Bangkok

Historical Traveller Reviews of InterContinental Hotel Bangkok

Two thumbs up! Way up!

from dragonman64
This is one excellent hotel that deserves a perfect 10. The atmosphere is very classy yet warm and inviting. The lobby is huge and opulent in split-level partitions - with the Balcony Lounge occupying the space beside the front desk and the deli on the lower ground floor providing an alternative entrance/exit to the hotel on top of the main access coming from the large courtyard it shares with Holiday Inn Bangkok. The personnel are superbly-trained in hospitality service and have adequate-to-fluent command of the English language.

The room is spacious - measuring 45 sq.m. with lots of space to move around. Everything is provided for - complete set of toiletries (Audley's from London), slippers, bathrobes, tv and dvd player, mineral water, coffee/tea-making facilities, a daily supply of a big bowl of fruits plus assorted chocolates and pretzels. Daily morning paper is complimentary from M-S and even includes an additional International Daily Tribune from M-F. Nightly turndown service is also standard among all guests.

The hotel has a luxurious spa, 24-hour fitness center, nicely-sized pool plus the Club Lounge on the top floors. To top it all, the location is just super! It is right beside Gaysorn Plaza, across Amarin Shopping and Erawan Arcade, with Central Chitlom a mere 3-minute walk to the left, and the Big C plus Central World Plaza (presently undergoing major renovation) right around the corner in just 5 minutes. The skytrain escalator is right outside the lobby and the skywalk going to Siam Central Terminal is a definite plus.

All told, I cannot fault the Intercontinental Bangkok for anything amiss during my 5-day stay because they met - and often exceeded - my expectations. The high price was all worth it.

attention to detail!!!

from beechmi
I stayed at the IC Bangkok in March for 3 nights and was pleasantly surprised! The hotel was beautifully maintained, the rooms kept immacutely clean, and the staff was outstanding!

One word of warning though....the beds were very hard. But one quick telephone call to the housekeeping department and within minutes bellman were at my room with a futon padding that attached to the top of the bed and fresh linens. So if you do not like a firm mattress (and I mean FIRM!!) you may want to go ahead and request either a softer bed or have them make your bed up ahead of time with the futon covering.

The hotel also has a great pool on the roof overlooking Bangkok and a great fitness center. And the 'club lounge' on the top floor is exquisite.

I have stayed at many 5 star hotels throughout Asia and as well as the rest of the world and found the IC Bangkok to be one of the best!

A Wonderful Experience

from The Commish
Stayed here for 3 nights in March 2006....An excellent experience, from the hotel limo that waited for my late airplane, to the checkin clerks at 2:00am, to the upgraded club level room, to the food, and general excellent service throughout. The experience here was truly 5-star. Room on the club level was large, clean and very well appointed. Food for breakfast and snacks was more than most - including complimentary cocktails. All in all, good value, good service and has my highest recommendation. Definitely equivalent to Fairmont Gold service, Ritz, or other similar hotel chain experiences. Even got invited to Manager's cocktail reception.

Very nice hotel

from A TripAdvisor Member
Interconti Bangkok is a very nice hotel, excellent service and has a good location.

How to be cossetted!

from A TripAdvisor Member
We were whisked from the airport by hotel limousine with a charming chatty driver. Our room was wonderfully comfortable, the breakfasts were stupendous and the staff were outstandingly courteous and efficient. The concierge was particularly helpful. Situated very conveniently for the Skytrain, it was a good base for exploration of the city and compared very, very favourably with the other Bangkok hotel in which we stayed on our return journey. We would not hesitate to recommend this well-run and relaxing haven.

Re : Good Hotel

from BENLEE123
I stayed in Intercontinental Bangkok back in Sep 2005 on a business + leisure trip. I opted for limousine transfer and booked a club intercontinental room.

The limousine drive is comfortable and the driver is polite, knowleageble and chats with me about Bangkok since it was my first trip there. The hotel is located right next to a monorail train station and is centrally located and convenient to get anywhere. However, surrounding shops and malls are quite limited in the selection of goods if you don't plan to travel further.

The room is big, nice, clean and well furnished but for the price ( USD230++ a night), I feel it is just a bit short of being truely luxurious. Bathroom is spacious. The bed is a bit too hard for my liking but I like their idea of offering choice of pillows and I opted for a long pillow. Internet connection is fast and convenient (must for business traveller) but there is no in-room fax. One area for nit-picking, the TV is way too small for the room, a minus especially now that many 5-star hotel rooms are furnish with plasma and other flat screen TVs.

The best part of the hotel is the club lounge. The Club Interncontinental private lounge has a nice selection of tibits and drinks which you can ordered freely and had a panaromic view of Bangkok at night. Breakfast is served in the lounge as well. I had a bit of spare time during my trip and frequently relaxed in the lounge. Food and beverages are above average.

The staff are friendly and polite, always eager to help and please, typically the best of Thai hospitality. Service is fast and efficient, everything I asked for is done within < 5 mins.

In general, I like this hotel. But I haven't try other hotels which are also similarly priced so I can't say I will stay there again. Maybe after trying a few more if I had the chance in future.

Excellent Hotel, Incredible service

from Mac_G5
This hotel was on our corporate hotel list and so I stayed here often when I was in Bangkok on business (and even on leisure). The hotel is situated right near the World Trade Center (don't be misled to think this is a really big mall, as it is more of a "local" shopping mall), Gaysorn Plaza (dripping with all the latest designer shops), and a host of good eateries. For those of you who venture out for market shopping, there is plenty of that within walking distance from the hotel.

You can go to most of the popular spots by BTS Skytrain - which is just outside the hotel. With Bangkok's famous traffic woes, having the skytrain a minute from your hotel is a very good thing. I saved hours of commuting time by using this.

Ok, let's talk about the hotel. The rooms are oversized and very comfortable. Thai silk adorns the bed, the draperies and even part of the furniture. There are California Kings in most of the rooms, so you can really stretch out. All rooms are carpeted and if they are older than a few months, they don't show it. The rooms have the standard amenities you would expect in an Intercon - internet connection, a multitude of TV channels, robes, iron, etc. The bathrooms are very spacious and also have the wonderful "rainforest" shower - the shower head is on the ceiling.

The hotel serves up one of the best breakfast buffets around (the alltime best is the Shanghai Shangri-La in Pudong) - which is complimentary if you are an Ambassador member. if you aren't and you're traveling with a companion, it's worth it to buy the upgrade (it is around $100) as you get 2 free breakfasts each day valued at $40 - so if you're there 3 days or more, you've paid for the card but get upgrades and other benefits for a year at any Intercon, Holiday Inn or Crowne Plaza hotel. Dinner is around $25 but also really delicious. Their buffet for dinner is something to remember.

Best of all is the service in this hotel. Not only am I a frequent business traveler, but also a former hotel industry brat (marketing) so am probably the most critical of hotels of all travelers. However, the IC in Bangkok has some of the best front-line service of any hotel and certainly incredible for the money you pay for this hotel. The Concierges (there are 3 guys and a girl who rotate and have been there for ages) have remembered my name since the day I first stayed there and have treated me like I owned the place! The front desk staff are mostl beautiful young girls who may not always have the greatest command of English, but make up for it wtih their warmth and desire to serve. The entire place is full of people smiling and welcoming you or greeting you. It's really something to experience.

Great Choice

from money1
My wife and I stayed at the Intercontinental as vacationers in Bangkok. The service and staff at the hotel was impeccable. Also, with Ambassador Club status, you can use the lounge which includes a happy hour and free Internet access. The location is right off the Chit Lom BTS which makes it convenient to get around. We stayed there 3 nights, and then returned after going to Phuket, and the staff remembered us and made us feel at home. This was a plus, especially after traveling through Thailand. If your flight is coming in late at night, I would recommend the limo service which for Baht standards is steep, but well worth the relaxation. I rarely write reviews, but thought the stay at the Intercontinental was worthy of it.

Our best experience ever!

from VfB 1893
Trip Advisor, Bangkok InterContinental Hotel, XMas 2005

We stayed at the InterContinental Bangkok from the 21st until 30th of December 2005. Since I travel on a weekly basis and thus experience thousands of different service-levels, I must simply say that this was the best stay ever in the last 10 years, which I can recall!

In detail:
We arrived at the hotel after 4pm, where a polite bellboy opened one of the grand glass doors of the lobby with a Siamese greeting (called the “WAI”). All staff members at the InterContinental continuously greeted us with Wais, at any time and this really impressed us due to the very polite and charming effect this greeting has in comparison to many European stays at 5 star hotels, where staff often ignores you.

After presenting our Ambassador Membership card, we were directly assisted up to the 37th floor (the new Club Lounge is situated here, after moving from one of the other 30th floors upwards). Here we really got to know what staff friendliness and dedication means. The check-in was promptly settled, and an open question quickly answered by a call when we were in our room. As having had booked a Club room, we were automatically upgraded (due to the Ambassador membership) to a corner-suite. This corner-suite consisted of two large rooms (study & seating, as well as the bedroom). A connecting closet and a nice marble bathroom gave the last finish to a very comforting room. Fruit, chocolates (fresh from the own patisserie), wine, and three bouquets of fresh flowers were another eye-catcher upon arrival. Fruit, water and chocolates were renewed daily, the flowers every three or four days. When comparing all other InterContinental stays of ours so far, this was the stay with staff paying most attention to detail!

Every evening we asked for wake-up calls, and we were always asked whether we would like anything with the wake-up call. When we then ordered coffee, tea, and fresh orange juice, this was brought up to the room those mornings with a call that the ordered beverages were already in front of the door. This service was included in the Club benefits.

The Club level at InterContinental is always (a bit) more expensive than the standard or superior-room booking, but it is worth every single cent! We had terrific breakfasts at the Club, soft-drinks at any time, happy hour including warm and cold dishes in the afternoon, and free internet-services during opening hours of the Club lounge. Simply worth it! The highlight though was the extremely attentive staff at the Club lounge – everyone, from the receptionists to the waiters were more than friendly, memorising your wishes and preferences, as well as taking care of special orders (we managed to get a black apple Martini…)!

My wife’s birthday was topped with an excellent chocolate cake from the Patisserie downstairs – we do not remember having had such a tasteful and rich chocolate cake in years (and we live in Europe where all the Swiss, German and Austrian chocolatiers are present). Thank you for this again!

We tried the Spa on 36th floor – it is a bit pricey (massages), but again worth the investment. I had the feeling that the massaging-staff is trained not to talk, which is good, as the quality of massage does suffer when one begins to chat. Again, the attentive and detailed approach is noticed, when they use a warming flask to warm you when other parts of the body are massaged (due to the air-condition the warming flask helps to relax).

The pool on the top level (37th floor) is small, but once you do manage to catch some sun in the rather polluted city of Bangkok, you can definitely sun-burn yourself up on deck and chill in the rather cold water of the pool. The service level is more than good, as the staff immediately changes towels and supplies you with the necessary items.

We also tried room-service and the ”Espresso Café” downstairs, and were surprised how large the portions were! The food quality was very good, the prices not too bad, although you can get good food and good quality at a third of the price-level. This depends on your preferences. Slightly opposite to the hotel you may find a Japanese running-sushi place (named “Oishi”), where they also offer Ramen (noodles), very affordable and rather good quality. Also across the street are well-known places like McDonalds and Burger King. If you care for a good soup (although a bit pricey), try the restaurant on ground level of the hotels shopping arcade named “Sawasdee”.

Generally the hotel is connected with the Holiday Inn, and in the heart of the business centre of Bangkok. At rush hours it is not advisable to approach the hotel via Taxi. We recommend the Sky Train, which stops almost in front of the Hotels door (Station Chit Lom or Siam if you’d like to walk a bit). This was very convenient for us, as we did not rent a car during our stay – and would not advise to if only staying in Bangkok.

As a final comment we would like to underline that the hotel definitely tries to combine US/European standards with local Thai amenities successfully. If you are looking for Thai hospitality in a western surrounding, this is the place to choose. We loved it and will return as soon as possible, when in Asia again.

Great choice

from splum
Stayed three days in the InterContinental Bangkok and would recommend it to anyone. It is very well located, just by Chitlom Skytrain station, though there's not that much in the immediate vicinity. I stayed in a Grand Deluxe room and it was very comfortable. They have a Pillow Menu which is nice, and made up for the fact that the bed seemed very hard to me. Service is excellent. The pool area is small but very pleasant too.

Top Local Tips for Bangkok

Siam Paragon Check out Siam Paragon's food court. It's probably the best food court in all of SE Asia (better than HK's Pacific Place!). Unparalleled variety of goodies (Asian and Western cuisines) at dirt cheap prices!

Mall Shopping The Intercontinental is great if you are doing mall shopping. It is very close to all of the major shopping malls in Bangkok.

An inexpensive way to see the city. Taxis are cheap and a great way to get around Bangkok. The hotel concierage was very helpful in planning an itenerary for the day.


Other names for InterContinental Hotel Bangkok

  • intercontinental bangkok
  • bangkok intercontinental
  • Address: 973 Ploenchit Rd, Lumpini, Pratumwan - Bangkok - 10330 - Thailand
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