Imperial Queens Park Hotel

, Bangkok, Thailand
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Imperial Queens Park Hotel

, Bangkok
4 star

Rooms: 1310

199 Sukhumvit Soi 22 - Bangkok - 10110 - Thailand Hotel Website | | (2) 261-9000
653 Traveller

Reviews - Imperial Queens Park Hotel

Historical Traveller Reviews of Imperial Queens Park Hotel

Some Good, Some Bad

from TravelbugOct2006
This hotel had its share of good and bad qualities, Our room was on the 33rd floor, so had fabulous views over the city, and was a great size plus was well air-conditioned (a must in bangkok). The service was fantastic and the hotel had a lot of amenities, about 5 restaurants, a bar, two pools (the one on the 4th floor is great), cafe etc.,
Now for the negatives, it was our first visit to Bangkok so im not sure of the standard of other hotels within its price range,(as it is very cheap) but the room was very tired, the sheets were torn, and the bathroom suite anything but modern, the hotel door was a bit filmsy but did have a chain on it (always put the chain on when your in the room).
The hotel is located in Sukhumvit - which is beside the Skytrain, which is the best way to travel round (as traffic is worse than a nightmare), you can get to Siam shopping centre. Plus the hotel is beside a nice shopping centre (use the internet here much cheaper than hotel) with a good food court! The only thing about the location of the hotel is its a bit out of the way of all the action, although taxis are very cheap you will spend forever getting there!
If you are looking for a different location, i have heard that Banglamphu is very good, anywhere near Ko San Road!

Fantastic Hotel if you pay the little extra

from muckymacca
We stayed at this hotel as part of our honeymoon as a 2-night stopover on the way to Oz. It came recommended by the Travel Agent, as as with the other hotels, this one was well worth staying at.
We e-mailed the hotel before leaving the UK and got excellent communications from the courteous staff. They offered an upgrade to a suite for $80US and then gave a free upgrade to a corner suite which had fantastic views over Bangkok.
The Thai people in general could not do enough for us and we must recommend a trip to the Golden Palace and on the Rice Barge through Destination Asia and for a top notch suit, you must go to Jimmy's - its busy and will blow you away but go for it!

Finally - I know you supposed to see as much of the city as you can but we must recommend the Chinese Restaurant in the hotel, the Peking Duck cooked in Garlic was well worth paying the extra and staying in

Quite impressive

from jeedabkk
Absolutely good location in sukhumvit area, very close to skytrain, shopping mall (emporium) and nice park which we used to access to the hotel.

It is an above average facilities than other 3 star hotels, especially comparing to the prices. The staffs are professional and friendly. The room was good, clean and big although we stayed at standard room. We'd definitely come back to this hotel again!

Good 3 Star Hotel

from Magpies1
Stayed on a short business visit this time having been booked by our local business colleagues. Have always stayed in the Silom area over the past twenty years of travelling to BKK and was interested to see what Sukhumvit had to offer. The hotel was obviously very impressive when it opened (some time ago), but is looking a little worse for wear nowadays. In saying that though, the service was great and unlike the previous contributor I thought the breakfast was very good. The gym is adequate and being close to Queen's Park is an additional bonus. Don't really think the street is "seedy" and it is actually home to some very good restaurants. Would recommend it as a 3 star alternative providing 4 star service.

Bit of a let down

from A TripAdvisor Member
I first stayed at the Imperial Queen’s Park as part of a delegation attending a conference in the same hotel. I had a great time so I decided to stay again on an independent leisure trip. I booked the room through an Internet based travel agent assuming for the price (not that cheap) I would guarantee the same level of service and access to facilities I had before. I was sadly disappointed. The room was tired with smelly drains. I asked for a non-smoking room but it smelt of stale smoke. Breakfast had deteriorated considerably since my last trip with a very dismal line up of cheap buffet breakfast foods. There wasn’t even a varied choice of fruit: considering how cheap and tasty tropical fruit is in Thailand they could have done better than some overripe watermelon and pineapple. The hotel was very busy with groups which could really be felt at breakfast time when it was at times impossible to get a seat and food would run out. Clearly the hotel is focusing on lucrative groups to the detriment of their service. Although the hotel claims to be 4-Star it does not compare to other 4-Star hotels in the region. As an expat living in Asia I have experience of staying in most of the major cities in the region and this hotel just didn't size up to the competition. On this particular trip I was not allowed to use the gym, the larger swimming pool on the 9th floor or the sauna facilities (not without extra charge). The pool on the 4th floor was small and in the shade until after lunch but I would have been happy with it if only it was a bit cleaner (mouldy grouting). I stayed in a 4-star hotel in Singapore for the same price which did provide a wonderful gym, huge swimming pool and a spectacular buffet breakfast also booked through the same Internet travel agent. When I complained about the cost and lack of facilities to reception they couldn’t care less and told me the problem was with my agent. This is true but at the end of the day it’s the HOTEL and its reputation that suffers when agents aren’t honest with their write ups; they should and must take an interest when guests are unhappy as at the end of the day, next time I will go somewhere else.
On the positive side, the hotel does have a wonderful location on Benjasiri Park near the Emporium shopping centre and really close to the MRT. Unfortunately the main entrance is on a safe but rather seedy street so it’s best to use the side entrance through the park.

What an experience

from DennisWestWickham
We were booked into this hotel by our travel agents and arrived without a clue as to what to expect. We were VERY impressed. The enormous foyer is spotlessly clean and the welcome and attention from the staff excellent. We had a superb room - downs were that we had problems flushing the toilet but this was resolved and also the kettle was not in evidence, we had to ask for that. As we left they tried to charge us for chocolates from the minibar that we certainly had not eaten. But that apart the Ups totally outweighed the downs. Food in the restaurant we used was good and good value. Our room was on floor 33 and gave a great view of this vibrant city. The air conditioning was effective and welcome. We would certainly aim to stay there again and extend our stay as this time was only a two night break on the way to Sydney. We loved it!

Old Hotel

from A TripAdvisor Member
Stayed in this Hotel for few days. The breakfast buffet is ok but eating/seeing thesame stuff everyday was tiring. They dont change the menu...Some Frontdesk staff/waitress are not that good also. they seems tired & just refused to smile.
My bathroom's shower head was broken but i managed to fix it using a coin. If you're planning to roam around the city, this hotel isnt the right choice. Just a bit far from Shopping Malls/ Train station.

Crowded Queens

from A TripAdvisor Member
Too many groups, especially Asian youth.
It was a coming in and coming out whole day.
Breakfast was poor. Staff could not hold on and food was always in a shortage.

Poor Customer Relations

from A TripAdvisor Member
Hotel was okay, but they need to train their front desk personnel and sales personnel on better customer relations. The front desk was not very efficient during check-in and made several mistakes with the bills for our group of 15 by neglecting to give us credit for our prepaid deposits. It took many tries to straighten out most of the problem. The sales manager made a lot of empty promises (e.g. free stays that weren't really free), and it took EIGHT months to resolve all problems. Bottom line - much double talk, not much customer satisfaction!

Always good

from DanielTration
I have stayed at this hotel many times I visit Thailand on average 4 times a year. The staff are very professional and have a good grasp of English. I have always had the buffet breakfast included in the room price. The buffet is FANTASTIC a great mix of hot and cold foods and a wide variety. The hotel has 2 swimming pools to catch the sun at different times of the day. The location of the hotel is not fantastic if you want to be able to walk everywhere stay closer to Siam.

Through the back door of the hotel (through the buffet restaurant) is The Queens park a quick walk across the park and you are at the Sky Train station. At peek times DO NOT use any other type of transport. Although you may only have to travel a short way during peek hours the directions of the roads change and you will be stuck in a taxi for hours. The Sky Train is affordable and like an air-conditioned oasis in the sky. At night after 8ish get a taxi but make sure you get a taxi meter and get it from the hotel (have small change).

Top Local Tips for Bangkok

No small change excuse Bring your small notes of 20, 10 and 5 Baht. One of taxi drivers we met didn't have change. We had to pay him 100 Baht instead of 42 Baht.

Traffic Just be warned that the traffic in Bangkok is HORRENDOUS. We did the morning temple tour and it took 2 hrs. just to get back to our hotel (which was in the centre). Probably the best way to travel is by train - very efficient - but a word of warning. The kiosks are there in the stations to give you change, not tickets; you get the tickets from a machine. Very clear instructions and if we can work it out, the anyone can. A very nice young security man (they are everywhere in Bangkok - feel v. safe) showed us how to do it. But to get around - great!

A place to shop Along with its attractive night life Bangkok is good place to shop, especially for those who want to enjoy their stay. The city is reasonable insofar as acoomodation is concern, food cost , etc a realvalue for money.

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Other names for Imperial Queens Park Hotel

  • imperial queens park bangkok
  • hotel imperial queens park
  • Address: 199 Sukhumvit Soi 22 - Bangkok - 10110 - Thailand
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