Ambassador Bangkok Hotel

, Bangkok, Thailand
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Ambassador Bangkok Hotel

171 Soi 11-13, Sukhumvit Rd - Bangkok - 10110 - Thailand Hotel Website | 2-254-0444
518 Traveller

Reviews - Ambassador Bangkok Hotel

Bad Service and Dirty
Submitted by: charlie in 19/03/08
  • Age Group: 41 - 50
  • From: Germany
  • Traveller type: Family Traveller
Hotel is not up to date and overpriced
dirty and dusty rooms. Nothing for allergic people, dangerous swimming pool not for children.
The price for this kind of room is about 5oo-1000 baht around bangkok.
I felt like I lived in a not finished car park. Breakfast buffet is busy, but delicious and clean.
Nice Place
Submitted by: Biolzi Marcel in 28/09/07
  • Age Group: 41 - 50
  • From: Thailand
  • Traveller type: Weekend Breaker
Sometims when I came from Korat for and weekend I stay here.
Rate the Ambassador Bangkok Hotel
Submitted by: A Travel Library User in 14/02/06
  • Age Group: 41 - 50
  • From: India
  • Traveller type: Budget Traveller
An Excellent hotel. Very Very centrally situated in the heart of Sukhumvit Road. Extremely comfortable rooms and probably serves the most sumptuous breakfast in Bangkok! Very good value for money, whichever your currency!

Historical Traveller Reviews of Ambassador Bangkok Hotel

Never Again

from A TripAdvisor Member
This hotel used to be a good value, but now they have let it run down and raised the prices. There are many better values in this area. Hotel bellmen will not call a cab for you (if none are waiting)and only want to sell you their limo service (700 Baht) to the airport. Typical taxi fare would be 150. Their service is poor, arogant and rude. This is not a good example of the wonderful people of Thailand Have stayed here many times, but this will be the last. Do yourself a favor and stay somewhere else.

Low morality

from A TripAdvisor Member
I have been staying many times at the Ambassador for the last 15 years and although it gradually deteriorated I found it a good value for its cost.
Lately it seems however that also the morality has deteriorated. When I arrived from an early morning flight, while I was checking in, the young men at the counter asked for money. I thought that they were asking again for my credit card which I had already given. No they said: just a tip for us…. This had never happened to me in Asia before.
Then the last day before I left several things were stolen from my suitcase in my room. The management was informed but did not give the impression to care.

Good location, shame about the hotel

from kang_a_ji
We stayed in the main wing which is the older and cheaper section of the hotel. Our room was dingy and dirty and located above a very noisy restaurant with a live (and not so talented) band. Breakfast was mediocre and many of the dishes were empty by the time we got to them. Although the hotel is dated and run down, it's only fair to point out that the Ambassador is planning on a renovation during the next few months (so if you're planning a stay anytime from late March, beware of construction noise). This hotel has potential to be fabulous, but it will take A LOT of time and money. I hope the Ambassador succeeds because it's located in a perfect spot and could be a wonderful place to stay in Bangkok.

Excellent value for money! Wonderful breakfast!!

from lionclub
Well, I did not have high hopes after reading the various reviews but picked the Ambassador nevertheless due to its location and price. I booked online and had a really fantastic deal (US$150 for 4 nights in a Tower Wing regular room).

Upon arrival at 8pm, there was a short queue of 2 people and it was a breeze to check-in (not rude at all). I was asked if I wanted a non-smoking and was immedialtely upgraded to a Tower Superior room.

The room itself was big and had one large queen size bed. To my surprise, the blanket is not the usual thin "woolen" type but an extremely comfortable quilt-like duvet-type usually found in 4 or 5 stars hotels. OK, the bathroom was quite run-down and need some work but it was clean. Occassionally, there were small insects inside the room but not a big deal.

People have mentioned construction work nearby the hotel but I never heard a thing in my 5 days there.

Morning call was really impressive. Right on time. First, the automatic call followed 1 minute later by a human voice reminder. Very nice touch.

And then there was the breakfast. For the price and hotel grade, it has to be one of the best I ever had. Huge spread and choices, nice & airy, always enough tables for all guests and no need to "fight" for food (which incidentally were quite good).

Check-out was hassle-free also and it took less than 30 minutes to get from hotel to airport.

Overall, the Ambassador is highly recommended even though the surrounding is a bit "sleazy" & "loud". However, it is located right at the Nana BTS Station, and a short walk to TOPS supermarket and the Sukumvit Metro (MRT).

Frayed around the edges

from MathUk
The Ambassador was obviously once a pretty fancy place - The public rooms are impressive if a little tired. Out standard room was a bit smelly (smokers) and not very well cleaned. We had a look at the superior rooms whilst we were there and would probably opt for one of those next time. The pool has just been done up and is pretty nice. The breakfast was good, the location was handy for the skytrain. It can't fairly be compared with the likes of the Sheratons or Peninsulars because it is much cheaper. I would say that this is a good value place to stay - if all you want is a good base to explore.

Hotel Ambassador is Good

from sting_703
Location of the Hotel is really good, right in Sukhumvit area, which has some really good shopping and dining places at walking distance.
Close to the MTR, and taxis are very easily accessible too (would suggest to people staying at the Hotel to go the main street and catch the taxi from there, since the main streets 2 minutes walking distance fromt the Hotel). The traffics pretty bad here and sometimes traffic doesnot move for more than 15-20 minutes and you can see the meter running).

The biggest Negative point for the Hotel is its Front Desk - Reception, Only 3 Staff to attend to guests at any given time which includes the Cashier Desk too.
Its really frustrating for the time they take to attend to you & to ask for a smiling or any Welcoming gesture would be too much to ask. Staff do follow English but not thoroughly, sometimes have difficulty in explaining themselves to the guests, would definitely recommend the Hotel Management to impart some training to Front Desk Staff. Saw some angry guests at the Reception.

Although Hotel has a nice pool and Cafe. Room service is pretty good too (short of staff there too). I had placed an order thru room service and after 5 mins decided to order another item too, and called up Room service on which the order taker sounded upset and said that I should have placed the order at one time, since they had only 1 staff (obviously I had no idea about their staff problems)to which I agreed to not to order the item.
Considering the no. of rooms this Hotel has, Hotel should definitely have appropriate no. of staff to attend to the guests to.

The Restaurant, Room Service & Housekeeping staff are professional and attend to you in no time.

Stay was comfortable, Bathrooms do need a little bit of brushing up, since the bathtubs of our rooms looked pretty old and were stained. The bathrooms very small too but manageable. Hair dryers are given only when requested and rudely taken away from the room next day.

To sum up, our stay was comfortable after ignoring few small things. Would definitely recommend friends to stay here.

for the price and location, no complaint

from yowmartin
I stayed for 4 nights on my arrival in Bangkok and return for one night after touring Thailand a bit.
Stayed in the `wing`, true, the corridors are dark ,rooms are very basic, but very clean, plenty of hot water.
For 1200 baths a night including breakfast, can`t beat it, skytrain in 2-3 minute walk away, would definately return

Good location, musty smell

from A TripAdvisor Member
Great location but i found on arriving that we had to pay for breakfast even though out booking included it. The lobby might seem very impresive but the corridors are old and musty smelling. Rooms are ok. Staff are pretty friendly. Cant really complain with a price of 1900 baht a night!

Beautiful Lobby but not the room

from land_premier
After picking up my friend at the airport, we drove directly to the Ambassador. I wanted to use another hotel which looked newer and was closer to the Nana Skytrain Station, but there wasn't a parking lot. We finally stayed in the Ambassador for 2 nights with the rate of 1,900 Baht per night. I actually came and booked a room in the Ambassador in October for my husband, my son and myself, but on the way back from Pattaya, we couldn't find the way to turn into the Soi 11 where the hotel was located after a 90 minute try. This stay made me feel I "paid" for my previous no-show reservation.

If you have an appointment to see your customer in the hotel Lobby, this is a good choice. But if you want to enjoy the new facilities of the room, you should think twice. The toilet door of the room 654 looked nearly out since it has had a long time hanging there without a proper maintenance. The towels were old. So were the bed sheets and others...

Housekeeping staff was helpful. They came to fix my telephone lines for several times and were always cheerful. The phone was too old that the line got off the phone set every time I picked up the receiver. Receptionists were polite and smiling. Bellboys were extremely polite, fast and showed their appreciation by "wai" or bending bodies, even though I tipped them only 20 Baht each time. Some Concierge staff ignored me for a few seconds. After serving "falang" (foreign people with light hair and eyes colors), they approached me. They could have said to me "Would you mind waiting a second? I'll be with you shortly".

The price I checked in October 2005 was 1,550 Baht for a double room, so room rates are higher in December. Going here in the night without a reservation, I think we always get room(s) as the hotel is big. On my last day I asked and knew that the rate was the same with a room in Tower Wing. I regret I didn't ask earlier. I feel that I paid 900 Baht for the room and 1,000 Baht for the hotel beautiful Lobby.

right choice

from A TripAdvisor Member
consider good stay with the $48 (incld buffet breakfast)-by booking through internet. Room is good, I stay at tower wing. Full Facilities and services since you stay in the large hotel.

There are many restaurants and bar to dine both in the hotel and surrounding, I dine at amcafe-buffet dinner, cost me around 10 US$ with variety of sushi, porkchop, salad, pasta, tom-yam-koong (Thai shrimp soup). I also recommend other restaurants nearby(choice of italia, korea, international, thai). And the most popular "THE BED" (Bar and nightclub) is located down the street11.

7/11 is just opposite for your convenient, and supermarket (robinson) is a few minute walk. BTS-skytrain is right on the corner(3 minute walking) Many taxi is available right in the front of the hotel exit. Local craft, T-shirt, etc are plenty for you to shop.

Staffs are polite, they understand English and very helpful during my stay. Try the spa in the hotel, I like Thai massage at the end of the day.

Top Local Tips for Bangkok

Skytrain Use the skytrain or underground wherever possible as its cheap and accesses most area. Plus its helping to reduce the smog over the city.

Ancient City if you get the chance, check this out, fabulous, but you MUST hire a buggy.

Taxis, tuktuks, and limosines Bangkok is an easy city to get around by public transportation, but if your prefer a cab, I have always found metered taxis to be the best deal. They are certainly cheaper than freelance non-metered taxi operators at the airport, definitely cheaper that the "limousine" taxis operated by (or lurking outside) hotels, and usually cheaper even than tuk-tuks (at least for someone like me who is has limited negotiating skills, especially in Thai.) Fares are non-negotiable, and shown on the meter. If you arrive at BKK airport, I suggest that you avoid the taxi operators who will accost you as you leave the departure area. Instead, head downstairs to the very orderly metered taxi area. Note that 50 THB will be added to the metered amount if your point of origin is the airport; this charge is quite legitimate.


Other names for Ambassador Bangkok Hotel

  • bangkok ambassador hotel
  • ambassador hotel bangkok
  • Address: 171 Soi 11-13, Sukhumvit Rd - Bangkok - 10110 - Thailand
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"Bad Service and Dirty" - charlie

"Nice Place" - Biolzi Marcel

"Rate the Ambassador Bangkok Hotel" - A Travel Library User

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