The Westin Chosun Seoul Hotel
Reviews - The Westin Chosun Seoul Hotel
Read 599 additional reviews of The Westin Chosun Seoul Hotel at TripAdvisor.
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Historical Traveller Reviews of The Westin Chosun Seoul Hotel
Totally charmed by the welcome!from toolworker
On descending from the airport bus at the Westin Chosun Seoul, we were greeted by name by a hotel clerk and bellboy who took our bags, told us we had already been checked in, and led us immediately to our upgraded room (Starwood Preferred) with view of City Hall square and a hundred-year-old pavilion. We were totally charmed!
(How did they do it? The Westin gets tipped off when guests ask for their bus at the airport. Then hotel staff boards the bus and identifies the guests.)
The location is perfect, adjacent to the City Hall central square, Deoksugung Palace park, and the metro, and an easy walk to restaurants, the Namdaemum Gate and Namdaemum Night Market, and the charming new urban promenade along Cheonggye Stream.
The room was comfortable, completely modern, and large enough for our needs. The hotel buffet breakfast was excellent although priced over the top at 33,000 won. (There's a Starbucks on the block.) The service and facilities throughout our stay measured up to our wonderful welcome, and we left Seoul after our whirlwind two-day visit feeling we'd made the best choice in staying at the Westin Chosun Seoul.
What a great place to stay!from Moth
We got a great rate from Opodo but do watch out for all the extras. Our laundry bill was astronomical and this was the only place (on a long trip in north Asia) that charged us for internet access.
Do stay here if you can but if you're on a budget avoid the hotel restaurants, have your laundry done before you arrive, and use an internet cafe!
Wonderful hotel, aside from the constructionfrom Face16
The hotel has all of the restaurants and lounges that the average Western traveler hopes for. (If you’re new to Seoul and hungry, the best Western-style restaurants tend to be in major hotels.) We ate lunch in the Vecchia e Nuovo Restaurant. It wasn’t cheap (about $100 for 2), but the food was about the closest I’ve seen to Italian in Korea. There are lunch specials that are decently priced. The executive lounge evening reception was a little disappointing, mainly because we’ve seen a much larger variety of food and drinks in other hotels. The breakfast offering was much better, and offers about anything you could want. (Beware, late sleepers: it closes at 10.) Finally, O’ Kim’s is one of only two close-to-authentic Irish pubs that I know of in all of Seoul. The atmosphere comes pretty close to the real thing, except for maybe the cheesy lounge singer that sounded like nails on a chalkboard. But if you must have that Guinness on draft, and there aren’t many places to find it in Korea, be ready to shell out $17 US. Yes, you read that right.
The room was a little small but very well designed, with a great flat-screen TV. Unfortunately, just like every other hotel in Korea, the bed was very firm, apparently to suit Korean tastes. Sorry, if you’re looking for the true Westin Heavenly Bed, don’t look in Korea. Our biggest complaint was the construction. There were hammering and drilling noises, apparently from the floor above us (we were on the 11th floor). We were trying to take a nap, so I called the reception to ask if there was anything they could do. The attentive operator assured me that the construction workers refrained from loud noises on the weekends …. and right after I hung up the hammering continued. She had also told me that the construction ended daily at 6PM and began daily at 9AM. Well, they were right on time the next morning!
To boot, there was a “preemptive” apology letter about the construction from the manager on the desk when we checked in. While we really weren’t that bothered by the construction, the principal of the whole thing was a little frustrating. When I’m paying for a $300+ per night room, I don’t expect to hear banging hammers on a Saturday afternoon. While I appreciated the note from the manager, and I also understand that hotels need to be renovated frequently, I don’t agree that I need to pay a large sum of money to listen to construction without any warning. I feel that a discount or a warning on the hotel’s website would be appropriate. As I said, the situation wasn’t bad enough for us to request a different room, especially for our short stay. If I had just gotten off a 12-hour flight, however, I might feel differently.
I believe the manager’s letter said that the construction would be completed at the end of February. If you’re considering staying here, I’d call and check.
Other highlights: the hotel has a great gym and lap pool. If you’re adventurous, try the sauna (included with the executive-level room). Have the attendant show you the ropes if you’ve never been. (Get ready to be naked!) There’s also a wonderful walking path along the stream that runs through central Seoul to Dongdeamun Market. I can’t remember the name, but it’s about two blocks north of the hotel. It’s very popular with couples on dates to take a stroll at night.
Overall, great hotel with friendly staff and good food. The construction was a low note, and left a slight mistrust of this hotel. We might try somewhere else next time.
Bad luck (?) and bad constructionfrom StyleTraveller
Due to construction in progress on the 6th and 7th floors there was loud banging and a very strong chemical smell in the hallways and the room itself. I initially thought I could make it go away by opening the window only to find myself with the window handle in my hand and the window not closing properly any longer... A new room was found after a long wait during which I also had to wait 20 minutes for dry cleaning pick up and found out that breakfast on the 9th Executive floor ends abruptly at 10 a.m., a little early for many intercontinental travellers. Getting back to my initial room the windows were now wide open and it was freezing (10 Celsius/50 Fahrenheit). A new room was finally ready on the 19th floor and the smell was better but not gone. Shame about the cheap bright pink scale in an otherwise very nice room and bathroom. Power outlets near the work area would be nice though.
Overall service was OK but definitiely not great. The Irish pub food was good, all prices as mentioned high, too high for the inconveniences. Until the construction is over I would definitively stay elsewhere...
Decent but boy do they take advantage of itfrom ricardoHK
Almost 100 years old and very modern!from CanKorTravel
One of the bestfrom mjcSING
a terrific hotelfrom shanenolan2
While I am used to international travel for business and pleasure in the US and Europe, this was my first experience with a Far East property.
The Westin Chosun is a first class hotel with just about every service a traveler from North America could ask for.
For one the hotel property, rooms and bathrooms are spotless .
The rooms are a typical very large USA Westin room with amenities like a 32" plasma tv, mini bar etc. Note, there is a 7-11 store across from the hotel ( yes a seven eleven) . Go there to buy your water and snacks . The equivalent of $6 Us will buy you 5 bottles of water compared to $6.60 a bottle in the convenient mini bar.
A nice touch was the cell phone supplied in each room. Just touch a button on the regular room hotel phone and your calls get forwarded to the cell phone you can carry around outside the hotel.
No need to worry about strange food as the hotel as a French, Italian, Chinese, Sushi and Irish pub besides the regular hotel cafe.
If you really want to travel first class, contact the hotel and ask for the airport limo service. The Westin will have a person greet you at the airport , pre register you in the car and get you straight to the hotel and into your room. Its a bit pricey for some $120 US but it is a 1 hour or so ride from Incheon airport.
On the subject of prices, this hotel charges rates and its reataurants charge prices typical of any major US city. That means $ 28 to $ 30 a person for a big breakfast and dinners are more. Again, this is a big city hotel like New York. or San Francisco. Now you can also skip a big breakfast and try the Starbucks or Krispy Kreme behind the hotel.
The front desk staff and operators speak very good English and they want to provide the best service.
There is an ATM in the hotel but remember that Korean ATM's only work during the hours of 8Am and 5Pm . The hotel is within walking distance of some very sophisticated shopping ( equal to Saks or Blommingdales) as well as some tradtional street markets.
This is a safe place to stay in a very safe city.
Always a positive experiencefrom sjmc
The location is great, the rooms are spacious considering the central location.
The facilities- the gym, sauna, pool make our stay there very relaxing.
We are platinum members so are always granted a room upgrade and use of the executive lounge suite.
I suppose our major factor in always going back is the staff- they greet us like family. The staff are always willing to help and know how to treat their VIP guests.
I would highly recommend the Westin Chosun Hotel.
Westin Chosun great for locationfrom orravanj
Top Local Tips for Seoul
Korean Airlines Limo The KAL Bus is a trmendous cheap way to get in and out of the city from the airport. In a city that is so expensive, this savings and convenience is worth it.
Try the hotel Limo Service If you have the budget for the $130 US limo service from Incheon, I suggest you try the Westin Chosun Seoul's service. They pick you up from the hotel information counter, which is steps from exiting customs. They will have your room, and instructions all ready for you. Incheon is far from Seoul. It's cheaper to take the shuttle bus outside, which runs about $13 US dollars. But after a long flight, jet lagged, and a non-Korean speaker, I didn't want to mess with the bus. The bus ride will take up to two hours, because it makes several stops. The private limo will get you to the hotel in an hour. It's nice to be in a nice clean car with no one around you after a crowded 12-hour flight. Not to mention having your luggage carried for you.
The Television The television has a lot of information. It is highly advance, but make sure to go to the menu and look at all the options available. From making a wake-up call, without having to call the front desk to making reservations to restaurants in the area.
Other names for The Westin Chosun Seoul Hotel
- westin seoul
- westin chosun hotel seoul
- seoul westin
- Address: 87 Sokong-dong, Chung-ku - Seoul - 100-070 - South Korea
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