The Ritz Carlton Millenia Singapore Hotel

, Singapore, Singapore
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The Ritz Carlton Millenia Singapore Hotel

7 Raffles Ave - Singapore - 039799 - Singapore Hotel Website | 6337-8888
803 Traveller

Reviews - The Ritz Carlton Millenia Singapore Hotel

Historical Traveller Reviews of The Ritz Carlton Millenia Singapore Hotel

Disappointing stay, problems with housekeeping

from A TripAdvisor Member
The hotel was fully booked this week, and the strain was showing. Room on arrival was not fully made up with toiletries missing. Public areas very crowded. Breakfast waiting staff under pressure, and surly.


from sandersgm
Had two nights here on the way back from Bali. We had an executive suite which was magnificent. The sunken bath in the window with views over the city is spectacular. Personal butler. Great breakfast in the Club Lounge on the 32nd floor. Will definitely stay again.

Fabulous Hotel, Five out of Five

from Bindoon
We stayed for two nights and enjoyed the hotel immensely. We arrived extremely early due to an overnight flight from Paris and still were shown our room promptly. The room service, staff, restaurant, pool and lobby were wonderful. The door staff were great (we walked around the area a lot) and they always greeted us on our departure and return in a genuine, friendly manner. The slippers, chocolates, soaps, bath robes, plush towels etc were all you would expect in a hotel of this class. We had an excellent buffet meal in the Greenhouse and enjoyed the casual atmosphere.

Only negatives were the setee in our room was showing signs of wear and tear and the Front Desk employee who greeted us on arrival had an awful cold and should have been sent home or at least removed from the front desk.

Not what it used to be

from A TripAdvisor Member
I have been staying in this hotel every year for the past 4 years, and the quality has definitely gone down hill. IN my last visit, I have requested room change 3 times. 1) The room had a horrible smell and the carpet had patches of dirt on it. They came in with freshener spray but didn't help. 2) I was in the room right opposite the pantry, which the door was banging non stop from 7-9am (probably through out the day but I was always out until late). 3) I then got put into another room right at the end of the corridor. This time it was right next to the service lift. Again, it was very irritating with staffs going in and out all the time.

Otherwise, the service is still good and it has decent size rooms. Just try to avoid rooms around the pantry or the service lift.

Awesome Room

This holiday was a suprise birthday present from my husband, the room was gorgeous, the views over the harbour were unbelievable, the bed was so comfy I could have stayed there watching the world go by. The bathroom was huge with the bath situated below the window again the view was superb, tinted windows. On arrival the entrance is mighty impressive and the door men immaculately dressed, the reception staff were polite and efficient. The swimming pool was gorgeous just what we needed after a day sightseeing. I was most impressed and this set me up for 10 days in Penang, how I long to go back to the Ritz Carlton. I dont understand the negative views on this forum, it was equal to any top notch hotel anywhere.

I love Ritz Carlton

from bpphua
I may be a Singapore. But to see the fireworks of National Day Parade, I stay in at Ritz Carlton Millenia Singapore. I got a package on the National Day and got a Marina Deluxe Room. Awesome, the moment I reached the lobby, I was escorted to the reception counter for check-in. Drinks are being served too. After check-in, I proceed to the lift lobby and a staff was awaiting for me, with the lift door opened. When I inserted the key to the door, and went in, it's wonderful. The room is much bigger than usual, with the high and comfortable bed. The toilet was fascinating, with the view of the Marina and the wonderful bathtub.

Service was extremely excellent and everything that I need were in the room. Breakfast at the Greenhouse was nice and large choices.

When checking-out, it was done fast at the reception and when leaving, 10 over staffs standing in 2 separate rows of 5, waiting at the main glass door, smiling, saying thank you for staying with us and opened the door for you.

I hope that I could stay for more days.......

Ritz Carlton is my definite choice.

a little under rated by

from n2mybox
I visited some of the other properties and i think the Ritz is a little underrated on this site. Maybe some of the contributers were a little jet lagged? Anyway for us.. this hotel was a 5 out of 5 in all respects. I think it should be in the top 4. Thanks Ritz we had a great honeymoon visit.

not quite what it was made out to be

from A TripAdvisor Member
Having stayed in this hotel a few years ago I was keen to enjoy its luxury again. The rooms are generously sized with a wonderful view of the Nicoll Highway spanning a body of water. You can also see the same through the octagonal windows while soaking in the bath.

The service, however was not up to the mark this time round. I had brought my wife along but was told breakfast was only included in the room rate for ONE person upon check out. So had to fork out about Singapore $ 40 for the same breakfast for the two days I stayed there. Had I known about this, would have opted to have breakfast in one of the many other (more interesting and substantially cheaper) eateries available nearby. Would have been better if this had been made clear at the outset as we expected the usual arrangement where the room rate would include breakfast for two. The staff at check out seemed unsure about whether or not to charge me and left doubts in my mind.

Also,the baby cot we asked for took surprisingly long to come and when it did,it looked like it needed a major overhaul and clean up.

One more thing, the fire alarm went off on the last morning of our stay. This went on for longer than usual, so another guest was overheard to enquire about its significance as she had a child in the room above. The lifts were not usable then. The answer given was vague and non reassuring and the guest seemed to be still uneasy at the conclusion of the conversation.

All in all, not at all up to my expectations based on my much,much better first stay.

t blown away - April 1st stay 1 night

from jotuk
We stayed for one night on our return from Bali having stayed at the Pan Pacific for 3 nights on our way to Bali. We Paid for a deluxe Kallang view club room and was upgraded to a suite with Marina view which is always welcome and I am always grateful for an upgrade of any kind. The club lounge is very good, the service is professional and excellent. The views were great. The food and beverages were very good, try the new Lychee Martini that the bar tender and all the staff seem very proud of it was very good.

The suite was great, the bathroom of course was wonderful and the views magnificant. The corner location is very quiet and peaceful. I found the furniture in the room very nice but nothing special.

The marina area is under construction but that didn't bother us.

I can not fault the Ritz Carlton in anyway perhaps I had read so many excellent reviews it just did not live up to the Hype I had given it in my mind. Or perhaps our 3 night stay in the Oberoi Lombok just overshadowed it slightly.

I would recommend the hotel to friends etc even if just for the bathroom experience. No problems experienced just excellent service.

Nice to be back!

from Happytiler
I have not stayed at the Ritz-Carlton for some years but, having got a good rate through Singapore Airlines, thought I would give it a try again.
Now I remember what I had been missing! The large comfortable rooms, excellent sized bed and walk-in wardrobe and, the piece de resistance - the bathroom - bath overlooking the Singapore skyline and a huge separate shower stall.
Great - my favourite hotel in Singapore although as the Marina Square Mall is under renovation, it's currently rather quiet in the evenings.

Top Local Tips for Singapore

Thank you Ritz First and for most I would like to thank the staff of the Ritz Carlton Singapore for the friendly service my wife and I received on your arrivial. The Ritz in my opinion is a 5 out of 5 Once again thank you all

Taking a cab from the hotel Taking a cab from the front door of the hotel can be a little bit of a wait at times, so you can go to the adjacent mall where there is a busier taxi stand.

Club Level If you are after a leisurely late breakfast go to the main dining room!


Other names for The Ritz Carlton Millenia Singapore Hotel

  • singapore ritz-carlton
  • singapore ritz
  • ritz-carlton singapore
  • ritz singapore
  • ritz carlton singapore
  • ritz carlton millenia singapore
  • Address: 7 Raffles Ave - Singapore - 039799 - Singapore
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