The Regent Singapore Hotel

, Singapore, Singapore
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The Regent Singapore Hotel

5 star

Rooms: 439

1 Cuscaden Road - Singapore - 249715 - Singapore Hotel Website | | 6733-8888
396 Traveller

Reviews - The Regent Singapore Hotel

Historical Traveller Reviews of The Regent Singapore Hotel

Fantastic Stay

from TYHJ
I am a local singaporean who took the hotel's weekend package "Gift of Time" which costs SDG$347 (including taxes etc)for a four seasons suite with a complimentary late check-out till 6pm. For the amount paid, it is value for money. I also got the hotel to arrange a surprise for my parents which they did promptly.

Tolietries were from L'Occitane which were superb and tea bags were in abundance!! Breakfast and free parking were thrown in as well!! I really enjoyed my stay at the hotel and would recommend it to locals and foreigners alike. The only down side is that the hotel is slightly backdated in terms of facilities and its location is slightly off from the main orchard belt.

On the whole, it is a very warm and luxurious hotel. Also, the sofa in the living room can be converted to a queen size sofa bed (DIY), so don't waste extra money checking-in additional guests and pay for extra beds!

Good renovated old Regent: not so ideal location

from JWYeung
I was a fan of the Regent group for so long but sadly the group got into trouble with so many of its original properties have been acquired by other companies (Auckland, Fiji, London, Hong Kong, Melbourne) or re-branded as Four Seasons (Bangkok, Chiang Mai, Jakarta and Sydney). After its flagship Hong Kong property was re-branded as the Inter Continental, the Regent brand seemed to fade away.

The Regent in Kuala Lumpur and Singapore are partly the older properties that have survived. They WERE my favorite hotels but sadly they are now outshined by newer hotels.

LOCATION: The Regent is located at a quieter area a block away from Orchard Road’s less popular spot at Tanglin embassies and residential area. The Scotts/Orchard road junction is a 15 minutes walk (think hot & stuffy Singapore day). The worst problem is: it is too close to hire a taxi to Ngee Ann City and yet it’s too far to walk. The Marriott, Grand Hyatt & Mandarin undoubtedly have the best location. The Tanglin Shopping Center and Traders hotel is adjacent to the hotel.

EXTERIOR: The white stepping building seems abit dated for these days, but it was designed originally as an InterContinental by renowned US architect, John Portman who is famous in the 80s and 90s for his atrium hotels: Marriott & Hyatt Atlanta, The Oriental, Marina Mandarin Singapore, and many more.

LOBBY/PUBLIC SPACES: The Regent’s interior has a residential feel to it with plenty of wood paneling and marble. The hotel had a full scale renovation to its interior a couple of years ago, providing a much needed rejuvenation. First you enter the expansive marbled hall reception area, which leads to the 14 storey central atrium filled with natural sunlight, very bright and soothing during the day. A series of skybridges will direct you from the central lift core island to the room banks around the square atrium, which was quite a nice journey.

ROOMS: Rooms are newly renovated in white-yellow-beige-gold-red tones with a take on modern-classic Chinese décor. They are quite spacious (36m2), clean and bright. Opt for rooms facing distant Orchard Road skyline with green view in the foreground. I was told by the polite receptionist that the other side that faces the next door Tanglin Mall is less desirable. Bathroom on Superior rooms are not renovated and small albeit in good condition. It is clad with similar marble that is used throughout the lobby area and has no separate shower/WC compartments. Amenities are standard Four Seasons’ Loccitane products.

SERVICE: Front office staffs and doormen are friendly and polite. One older staff member, however, irritated me when I took photos of the hotel’s atrium. He approached me and rudely asked me (in legendary Singlish) not to take pictures of the hotel as it was not allowed. But as soon as I showed him my room card, he simply nodded and stormed off. A very rude old staff.

FOOD: Some of the newer establishment i.e IGGI’s, Ten Shin and Something To Go have yet to open at the time of my stay. Breakfast at Capers was disappointing, with limited choice but of good quality.

RECREATIONAL: The circular pool has to be seen to believe. It is so small -it looks more like a fish / duck pond. It is situated atop a small podium with landscaped area on one side with 2 levels of restaurants' patrons directly opposites the pool possibly observing your every breast stroke, not so comfortable!. I cancelled my plan to swim right after seeing it.

OVERALL, a good quality hotel with impressive atrium and luxurious rooms. Nonetheless, the deserted location and few recreation options would simply put this on the bottom list for my next visit. If budget is permitting, try the newly renovated Grand Hyatt with better location. Its deluxe rooms with a unique sun room/alcove are currently being renovated in similar fashion to the Grand Rooms.

Good Location

from transientm
Regent Hotel in Singapore was very clean, staff everhelpful,close to shopping venues. Taxis cheap in Singapore so unless you're curious don't worry about saving money by using the Metro system. Food in this hotel just so-so. Workout facilities were nice, staff helpful. Rooms were excellent.

Charming old lady with class ...

from _de_last_one
I had just returned from a 2 weeks' stay at the Regent. I had stayed at this hotel quite a few years back and it has maintained its standards. Some other reviews are a bit critical but one has to remember it is not a Four Seasons proper and definitely not in that price range.

All the public areas are clean and the floral arrangements are gorgeous. Staff are courteous (though most of the cleaning crew are now from China so their English arent very good) and always eager to help. The moment you walked out of the elevators, you will find a little shelf with a phone and a plate of fruits (yours for the taking) that is changed daily. Food at Capers wasnt as good as it used to be but the bar is still excellent for a drink or two. The little cakeshop (aka Something To Go) has excellent cakes (esp. the chocolate ones) if you wish to chill and have some sweets (they have a couple of outdoor tables with chairs).

Now, the rooms. I had two rooms (due to a visit elsewhere before returning to SIN), both were suites (had the suite deal for S$375++ which includes breakfasts). I had taken some photos which shows you a twin bedded room. This is room #653 which isnt bad. The second suite I had was room#756 which I like better (layout is different, instead of a door leading to the other room, it has a huge sliding door so it makes the room looks much bigger when the doors are opened as opposed to the little doorway in room #653). This room is king bedded and I had added an extra bed and a crib. Still have enough room to walk around so it is a pretty decent size room. If you like silk wall coverings, Regent has it in their rooms and the decor is a blend of Asian wooden furniture/armoir and vase/lamps (real orchid plants and other greenery are strategically placed around the room) with simple classic sofas and ottomans. The rooms are bathed in a golden and earth hue with dark wood. Phones may need a little updating but system work just fine. Bathrooms are all in marble with small washbasins. The room itself is pretty small but sufficient. They use L'occitane products which I use at home so that is a bonus. Beds are really comfortable with down blankets and pillows (foam are available for those allergic to feathers - like my kids).

A good size balcony overlooks the Cuscaden Road which is mainly residential. Not much use for this space as it is hot outside, traffic noise as well and the bougainvilla keep losing its pretty flowers and leaves on a daily basis. As soon as the doors are closed to the balcony, you wont hear much noise. Both rooms have two TVs (not a bad idea to update those), one in each room.

As for location, it is right next to Shangri-la's Traders Hotel which has a F&B (food and beverage) outlet outside the hotel that will produce mists at intervals to cool you down while you are wining or dining. It is more if a drinking place. Another drinking place right next to it serving spagetti etc. As you walk down this path from Traders hotel, you will pass the Oaks (restaurant, happy hour from 12 to 7 pm with Tiger jug promotion at S$18 which is pretty cheap for alcohol in SIN) is right along this path which in turn takes you to the Regent. If you want another 20 steps, you will find yourself in Dan Ryan's Chicago Bar and Grill (american fare of clam chowder, T-bone, buffalo wings etc).

All these are located next to the Tanglin mall which houses a great grocery store (Market Place) and some other shops (Royal Sporting House, kids toy stores, cigar shop, oharmacy, etc). There is also a food court there in the basement and a cafe/deli. It is only 5 mins walk to Botanic Gardens and about 7 mins the other way to Orchard and Scotts Road junction (closest MRT). There is also a bus stop right in front of the hotel if you wish to take the bus down to the further end of Orchard. There is always one cab waiting to take you wherever you want to go.

All in all, this is a good hotel for the price you pay. Will stay here again and recommend this hotel. For those who like swanky new or high quality luxury hotels, the Four Seasons will be a better choice. St. Regis will open its doors in 2007 which is right across the Regent so this is another choice for luxury hotel. For those of us who doesnt mind simple classic styles, Regent is perfect !

Perfect

from John999
Stayed for three nights - booked through Cathay Pacific Airways directly, got a room upgrade to a Deluxe Room. Cost us around US$110 per night for a double room, including buffet breakfast and taxes.

Wonderful service - greeted by name at the gym and restaurant (great buffet breakfast). Rooms were of a good size. Gym well equipped but could do with some updating of weightlifting equipment. Location great - away from the crowds of Orchard Road (only 5 min walk though) - you could take a taxi for less than US$2 down to Orchard Road.

One tip : there's a shopping mall right behind the hotel, with a big supermarket, high quality imported clothing/shoes, and a good food court with authentic Singaporean dishes at very low prices! It gets filled with locals during lunch hour, so it must be quite good.

I'd stay there again any day. Will be back in three months for another holiday.

Fantastic Stopover

from newkiwi
We are a family of four (two children 12 and 9) and we recently had six nights at The Regent on our way to New Zealand from the UK. We booked through Singapore Airlines in the UK as part of their Stopover Holiday promotion and the rates were exceedingly good for the standard of hotel. Before we arrived we paid for an upgrade to The Regent Club which at a cost of S$60pp/nt (for the adults only) gave us upgraded rooms (very luxurious), concierge check in at the Club Lounge (excellent after a 12 hour flight from the UK), free breakfast in the Club Lounge every day, free clothes pressing (great for shirts packed in suitcases), free cocktails and hors d'ouvres from 5.00pm to 8.30pm in the Club Lounge, unlimited free internet access in the Lounge (great for the kids). The hotel arranged adjoining rooms for us and the service was absolutely exemplary, they could not do enough for us. Mostly our contact with staff was in the Club lounge but the service around the pool and in the fitness centre was also superb.

One word of warning, nothing to do with the hotel but regarding Singapore Airlines Stopover Holidays. When you book through them you receive a package of vouchers entitling you to free access to various attractions. You are then contacted by their local operators the day you arrive to help arrange your "itinerary". Don't do it unless you are a solo traveller. We ended up paying nearly S$500 for four supposedly free excursions, this covered coach transport and admission to a couple of minor attractions at Sentosa and the Bird Park. We later found out that taxis are very, very cheap and plentiful and nowhere is more than a S$15 taxi ride away from the centre, so by using taxis we would probably have spent less than half the amount. If there is more than one person in your party use cabs and your free vouchers, it will probably work out cheaper than the tours and you will not be tied to the tour company's itinerary. The one exception is the City Tour (which is free anyway as part of the package) which is a good orientation if you are a first time visitor.

Other than that Singapore is a geat place and the Regent cannot be recommended highly enough.

impresive

from telis
My wife and I stayed in this hotel during our visit to singapore, in a excecutive deluxe suite. from the moment you enter you could understand that it is a very stylish hotel.the decoration of the lobby very relaxing and elegant with 4 glass made elevators while where you were in you could see all around the inner part of the hotel.check-in was excellent very friendly and polite stuff,they couldn't though understand english very well.the suite was large with a living room and a separate bedroom, but the bathroom was a little bit small.the mates were a little bit lazy and the room wasn't cleaned very properly nor the evening turndown service was good either.the restaurants were nothing special while i had better breakfasts.the swimming pool was a disapointment, small with a lot of noise from the air-conditioning not a place to relax.the bar was beautiful club style, they were saying that they had evening live music but during our stay we were hearing music only from a cd player.check-out was good.if go back in singapore i would like to try another hotel.

Good

from A TripAdvisor Member
The regent hotel is very good. From the outside it does not look much but the rooms are a good size and neat. bathroom etc v. good. The only problem we had is taht if you are travelling with young children it is a bit of a walk to the rail station. For adults the distance is nothing but with kids it is a bit of a treck. In terms of position the Hilton or Marriot have the best positions on orchard rd.

Wonderfull hotel

from jhdejong
Excellent hotel, with a great service, staff cannot do enough to make you welcome and comfortable. Rooms are beautifull (bathroom is rather smallish but nice). Breakfast is wonderfull. Poolarea is very nice, the staff really go out of there way to make you confortable, icewater with lemon, fruit, suncream is all provide for.

Excellent

from PersistentCat
This is a fantastic hotel. Just amazing. The staff is overly friendly and helpful, the rooms are outstanding. They are huge and are cleaned twice a day. Every day, when coming home from work, it was always a treat to see what kind of fruit was availabe by the elevators.

My only compaint would be I don't like atrium-style hotels. If your room is just off the area overlooking the lobby, it can get very noisy. As well, the restaurant is insanely EXPENSIVE. Although all restaurants in Singapore are insanely expensive. Although with the availability of local-ish cuisine (Indian, Chinese, Thai, Japanese, etc), why would you want to eat in a restaurant?

A first rate hotel. It has spoiled me for all other hotels. Not just because of the rooms but for the staff. We spent two weeks there and by the end, we knew the names of the doormen and they knew us. Just excellent.

Top Local Tips for Singapore

shop shop shop til you drop drop drop Before you travel to Singapore, look at your suitcase, take half out of what you have already packed as you will definitely want to shop here in one of the seemingly hundred of fabulous shopping centres! Even if you don't like shopping. And guys ............ whilst your ladies are happily girlie shopping take a taxi to the 7 story Simling Centre which is entirely devoted to technical gizmos - a perfect trade off!!!

Transport Use the Singapore Stopover facilities if you travel with Singapore Airways - otherwise the taxis are cheap.

Great (and safe) place Very close to Orchard Rd - the main throughfare in Singapore ! Go for it !

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Other names for The Regent Singapore Hotel

  • singapore regent
  • regent singapore
  • regent hotel singapore
  • Address: 1 Cuscaden Road - Singapore - 249715 - Singapore
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