Swissotel Merchant Court Hotel

, Singapore, Singapore
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Swissotel Merchant Court Hotel

, Singapore
5 star

Rooms: 476

20 Merchant Road - Singapore - 058281 - Singapore Hotel Website | | 6337-2288
1024 Traveller

Reviews - Swissotel Merchant Court Hotel

8/10
Very good service
Submitted by: Joseph Verlinden in 31/05/05
  • Age Group: 51 - 60
  • From: Belgium
  • Traveller type: Mature Couple
We enjoyed our stay at the Swiss Merchant in Singapore. Very good service at reception; neat rooms and good restaurants.
7/10
Worsening
Submitted by: Paolo in 02/05/05
  • Age Group: 41 - 50
  • From: Italy
  • Traveller type: Business Traveller
My last business trip to Singapore was last March. Since already 5 years I use to stay at your Hotel at least two-three times a year for sevral days. During my last staying I had a room at the side of the working area and it was very noisy, and moreover I found a poor service for breakfast time (not for the food), with confusion and disorder. I will come again next July..... will see. However I like to stay there because its location,kindness of receptionists, poolside, Amrita spa, etc.... are exellent for doing business and resting at the same time.... Thanks for improving.....

Historical Traveller Reviews of Swissotel Merchant Court Hotel

Excellent hotel

from Pennybobs
We stayed at Swissotel Merchant Court for 5 nights and would say that is possiblyone of the best and cheapest 4 * city hotels i have stayed in. We were upgraded on arrival to a deluxe room which although not huge was adequate, the bathroom being larger than a lot of other 4 *hotels. We had a view of the swimming pool which itself overlooks the Singapore river. A very good relaxing pool. Probably the best feature of the hotel is its location, right next door to the MTR and on the river, a lovely walk in itself, next to excellent restaurants bars and clubs. We didnt eat at the hotel so cannot comment on the food. The staff were very friendly and the atrium is large airy and nicely decorated without being too fussy. I would definately recommend this hotel to anyone and wouldnt look at any others certainly not for those rates.

great location

from jur
I stayed in this hotel in August. I can recommend this hotel to anyone who values a great location (right in the center nearby fantastic diner places at the river) good service and a pleasant calm atmosphere. The swimming pool is unique and enjoyable. Yes, a big construction site is located right next to the hotel but didn't bother/irritate me at all. The hotel offers very good value for money.

Living with construction

from AmesISU
I stayed at this hotel July 30 - August 1, 2005. The service personnel were friendly and helpful. The interior of the rooms is nice. The breakfast is good. But the fact is the major construction project immediatley in front of the hotel completely spoils the atmosphere. The view of the harbor is to the front, which now provides a view of construction. There are some nice rooms facing an entertainment area: noise! The best rooms now are those on the pool side or with a city view. Neither location is particularly attractive. I also did not find the rates as attractive as other reviewers indicate. I just don't think you should use this hotel until the construction is completed. I don't know to what extent the new building will permanentlyspoil the harbor view.

Excellent hotel I would go back tomorrow!

from A TripAdvisor Member
We stayed for four nights and what an excellent hotel. The pool area is lovely make sure you try the pool bar food its excellent! The pool area is so relaxing we had to drag ourselves away to do some tours and shopping! Breakfast is excellent too anything you can think of is on offer. Our room was excellent too very clean. Staff are very friendly and are ready to offer help at any time of the day. Also the metro station is just across the road and it's really easy to use. If I return to Singpore I wouldn't even consider staying anywhere else.

brilliant - best pool in the city!!

from A TripAdvisor Member
stayed here in october 03 and didnt want to leave. The staff were so attentive and helpful and nothing was too much trouble, the room was great, although their bathrooms could do with some modernisation as they looked older than the room. The bellboy who bought our luggage up spent a few minutes showing us how/where the lights/tv turned on off etc. The pool was just amazing, it even had a small waterslide and waterfall feature plus a seperate pool for the kiddies, a poolside diner with exquisite food and drinks, on our last night a huge group of japanese guests invaded the pool and were trying to play volleyball..most hilarious thing ever..until the ball landed in my dinner!

Going down hill

from A TripAdvisor Member
Stayed here in May 2003 and was very impressed. Returned in January 2005 staying for 24 nights on business and wasn't as impressed. (Still a lovely pool and breakfast). I had the experience of staying in a standard room and then for the last week in an upgraded room when my family came over to Singapore. Both rooms were on the tatty side and this hotel has obviously never heard of carpet cleaner as it was covered with dubious stains. Also stains on seats and hairs on the floors. They wouldn't even give me a free upgrade when my wife came over considering the money I had spent for the stay. Sorry won't be back, loads of better hotels in Singapore.

wonderful hotel

from undies
I stayed here with my two friends in March 2005.
We loved the location of the hotel, the fantastic buffet breakfast, but most of all the outstanding pool. It was resort like and you didnt feel like you were in the middle of a city...This hotel is very handy to the MRT, restaurants etc etc.. I am a Travel Agent and I was very impressed with this hotel.. I will be highly recommending it to my clients

Excellent - will definitely stay again.

from A TripAdvisor Member
I stayed at this hotel in January 2005 from 7th through 12th. I found everything exceed my expectations about the ambeince of the hotel starting from the entrance to the lobby to the reception, breakfast lounge, and of course the room. I was allowed an early check-in and a late check-out.
The staff was extremely helpful with any questions including tourist related information and even lent me an umbrella free of charge on 2 days when it was raining heavily. Of course, they did make me sign something saying that I would pay them IF I lost the umbrella which I think is very fair!

The most valuable thing for this hotel is its location - near the Clarke Quay - the night-life is excellent alongside the riverside - live music, lovlely restaurants with indoor and outdoor seatings, bar with live bands, great iNdian restaurant and overall not lonely at all - whatever time of the day you step out.

2 mins away from the Clark Quay train station and 5 mins away from China Town. By taxi this hotel is about 30 mins away from Changi airport.
I will definitely stay here again - the room service was also excellent - and the beddings, sheets, furniture was all in great shape. I like the fact that the bathroom had marble flooring and white ceramic fixtures - well lit and very spacious and clean. Also, there was free tea, coffee in the room with an electric kettle provided to make tea by yourself. There was an in-room referigerator stocked with beverages and drinks - also a safe. The beverages were for a charge.

I would definitely recommend this hotel to other visitors - they also have a free shuttle to Raffles city - so if you don't want to stay in the more expensive hotel over the mall - you can live here and go over to Raffles city mall without any expense.

FYI - I had an non-smoking room.

I hope this review helps. Thanks.

absolutely perfect!

from A TripAdvisor Member
Nice room, perfect service, excellent facillities - even when checked out and waiting for the plane

Great Location

from A TripAdvisor Member
Great facilities, room, bars and pool etc.
Located very centrally for all the bars and restaurants at Clarke Key.
Right next to the metro, but then taxi's are cheap, so we prefered the ease of them instead.
Chinatown is a short walk away and one of the better one's of any of the many capitol cities I have visited.

Highly recommended.

Top Local Tips for Singapore

First Time Visitor to Singapore If this is your first trip to Singapore, familiarise yourself as early as possible with as much of what it has to offer. Hop on the Hippo Topless bus which must be the best value for money. It covers six tours - city, heritage, business area, entertainment, cultural and night adventure - all for as little as $33. The tour guide's running commentary gives you an excellent insight and a broad overview of the main attractions in Singapore - from Little India to the Durian Entertainment centre. What I would suggest is take all the tours as the bus goes around and around and on the second time around, hop off at areas which take your fancy and hop back on when the bus comes around again in an hour or two. For $33 you can use your pass over two days and visit the areas which interest you as and when you like. It also takes you through the Beverley Hills suburbs which is interesting to say the least.

Buy Ez-link Using Ez-link to take MRT is more convenient than buying a standard ticket. That's because returning the standard ticket to get the refund usually takes time. In addition, the fare paid by Ez-link is lower. By the way, if the weather is fine, going to Night safari is the first thing you have to do.

Shops opening hours Most shops do not open until 11am but are open late in to the evening. Therefore do your tours in the morning and shopping in the afternoon evening.

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Other names for Swissotel Merchant Court Hotel

  • swissotel merchant court singapore
  • swissotel merchant court hotel singapore
  • swissotel merchant court
  • Address: 20 Merchant Road - Singapore - 058281 - Singapore
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8.0/10

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"Very good service" - Joseph Verlinden

"Worsening" - Paolo

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