Raffles Hotel Singapore

, Singapore, Singapore
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Raffles Hotel Singapore

5 star

Rooms: 103

1 Beach Road - Singapore - 189673 - Singapore | +65 6337 1886
598 Traveller

Reviews - Raffles Hotel Singapore

8/10
Great Hotel but unjustifiable price
Submitted by: Mike in 23/03/06
  • Age Group: 26 - 30
  • From: United Kingdom
  • Traveller type: Young Couple
Don't get me wrong, Raffles is a great hotel. The suites are massive with bathroom, washroom, parlour and main bedroom containing wonderful beds. Unfortunately, I feel that the price isn't justifiable compared to some other great options in Singapore. The rooftop pool is a bit small but that's what you get from city hotels I suppose. The only people I would recommend to stay here would be those who want to tell people they've stayed at Raffles.

Historical Traveller Reviews of Raffles Hotel Singapore

Raffles Hotel live up to its name!

from Eric.V
We stayed in the Raffles for two nights few years back. We had the courtyard suites. The plants and trees surrounding the couryard leading to the suites are a pleasant retreat from the outside bustling world. The suite itself is very neat and had a colonial feel to it. Eveything seems to be in place. Seperate living room, ample bathroom and the high ceiling makes you just feel like its the right place to be. The butler service is very prompt and will attend to your every needs. One evening my wife had a gastric pain, straight away the butler (Ivy) went off to a nearby pharmacy and brought back the medicine that my wife requested. Without requesting she always brought a plate of yummy cookies for my wife just in case she feels hungry later. This is what i called service from a top establishment! Anytime when we need anything, the butler is always ready at your call.

We really enjoy our stay, especially chiiling out in our verendah sipping champagne in the evening and watching the world goes by. Raffles hotel has met our expectations and we look forward to our next stay soon.

ve stayed in, but Long Bar is tourist trap

from GortPickle
This is a fantastic hotel -- service, cleanliness, staff friendliness, amenities, style, everything. I will always remember the one night I stayed here. Loved the suite, the incredible bath/shower, and walking around the hardwood floors and finding little out-of-the-way spots like the tiny library on the second floor. Everyone says it's expensive and it is, though probably more palatable if you're paying in British pounds. But if you are at all into literary history and/or old-world Raj/British colonial feel and style, try to stay at least one night -- likely this will become a standard to which you hold other hotels. Pool is beautiful, I had it to myself most of the time in evening and early morning (with the exception of the bats winging in at night dipping the surface for bugs -- don't get me wrong, I liked the bats). The Long Bar is a tourist trap, though -- $20 SD for a Singapore Sling that contains almost no gin. That said, I had about six of them while I was there. The recipe is not that hard -- 1/6 gin, 1/6 maraschino (or Cherry Heering), 1/6 grenadine, and the other half pineapple juice (vary the measurements to taste, espy. gin). Actually, in the hotel shop, you can pick up six little bottles of Singapore Sling mix to take home for about $40 SD. So Raffles is milking the sling mystique, but what the heck, they supposedly invented it after all. At least they're not forcing you to buy the glass as well. And I never got my "complimentary" sling upon check-in, though my butler said he was going off to get it...

Sling it out!

from A TripAdvisor Member
Reading a recent comment here about the rudeness of a Restaurant Manager at the Raffles, reminded me of my experience there 2 years ago....
I was staying with friends at the Grand Hyatt and dragged them across town one afternoon to sample the "legendary" Singapore Sling cocktail at the Long Bar in the Raffles.
Having had (and made!) a few of these elsewhere in the past, I was SHOCKED to be served a pre-mixed bright pink concoction, which looked....and tasted!....exactly like cough-syrup. I would have thought serving pre-mixed drinks was only to be expected in an informal diner or pub; NOT in a place that pretends to be an "institution"....and cant get its signature-cocktail right! I daresay the flight-attendants on Singapore Airlines do a MUCH better job of it!
As for the bar itself, one could only describe its decor as a contrived imitation of "colonial" culture. Coming from India, a country with its fair share of colonial and palace hotels, I know authenticity when I see it!
And when one attempted to give some feedback to the Manager of this establishment, one was met with the most snooty and supercilious of attitudes, prompting me to write to the hotel on returning home.
I am still waiting for their reply.

Water rip-off at Raffels

from BigPayne
Yes, the Raffels is one of Asia's best--except when it comes to a simple item such as drinking water. I hosted a small party of six at the Raffel Royal China June 26, 2005. Everyone asked for drinking water with our meals saying "tap water please." Instead we got bottled water served under rap.

The bill for our meal cane to $158--the bottled water was $42! I didn't want to make a fuss in front of clients, so I returned the next day and talked to Kenny, the manager, who proved to be rude, beligerent and insulting, telling us: "Talk to your watress."

This type of rip off has no place in "one of the grand hotels of Asia.

Robert Payne, Box 4845, Incline Village, Nevada 89450

Quite simply the best

from Leicstourist
We stayed at Raffles for three nights on the way to Bintan Island and two nights on the way back in August 2004. Of all the 5* hotels I have stayed in throughout the world this was head and shoulders above the rest. We opted for the chauffeur service to and from the airport, well worth it, our driver was so friendly and gave us so many useful tips he was worth his weight in gold. The water and cold towels hit the spot too! The staff at Raffles were marvellous, everyone knew us and our children. We got a wonderful welcome every time we stepped foot in the hotel. Our personal butler's were superb, nothing was too much trouble. Without doubt the best staff ever. For example, my husband got my birthday wrong ( he thought it was the next day!).When I realised mid morning that no one had a clue what day it was I mentioned that I thought I would go and spend some of my BIRTHDAY money and headed off to the shops for a few hours. By the time I got back my husband, ably aided by Kevin and Sophia, our personal butlers, had managed to organise flowers, cake, half the staff of the hotel to sing happy birthday, photos and so on as I walked into the suite!! I was so impressed I forgot to sulk!! They also organised a rental car for us, delivered to the hotel. Stepped in and drove away!

The rooms are very high quality and have a wonderful sense of history, although they are in fact not that old, just superbly updated and well appointed. Everything you expect in a 5 star, just so much more taste.

The restaurants and bars are excellent, and not expensive for what you get. Especially good is the Tiffin Room, try the chicken pies (yes it was me, I ate all the pies!).

As others have noted there is a certain smug satisfaction in walking past the "residents only" sign and sailing up the stairs away from the tourists armed with the magic key. Another high point was sitting on the terrace outside our room in the morning, flicking through the Straights Times with breakfast. Room service dinner, which we did twice as we had the children with us, was swift, hot and superbly served. Try the lamb! The pool is wonderful, on the top floor surrounded by the soul-less high rise other 5 star hotels.

There is not a downside to Raffles. It is expensive, but it is worth every penny. There are so many modern 5 star hotels in Singapore, but none has the history and ambience of Raffles. If you just want a luxury hotel, stay at one of them. If you want an experience stay at Raffles!

We will be back in July 2006 and I would not consider staying anywhere else.

This has to be the best hotel we have ever stayed in!

from JJYork
We have stayed in many five star hotels throughout the world and this is the best. We opted to be picked up by car from the airport which I know is only 30 mins from the hotel, however the little touches were lovely – bottled water and cold towels. We were greeted by name as we arrived and were taken directly to our suite where we checked in, in the room. Our butler was very attentive, and all our outfits were perfectly ironed. The rooms are very spacious, clean and beautiful (very colonial). I was worried about the volume of tourists that the hotel has, but the residents sections are very secluded and the residents only areas are only accessed by a key. The pool was lovely and quiet, and the restaurants were excellent - I would recommend the Steak Bar and the Long Bar for a drink. Tiffin tea was busy but very nice, however it is essentail to book a table. Overall Raffles was excellent - so good in fact that our next trip in a few months time is to Fiji and Australia (via America) that we have decided stay at Raffles again on our way back to the UK!

Sublime!

from Ptahsuti
My 37th birthday surprise was one glorious night in the Joseph Conrad Suite. The suite was fabulous and the luxury of personal staff amazing. A beautifully presented tea tray was served to us on the verandah outside the suite on request and the bottle of champagne included in our booking brought later when we asked. Wandering around the guests only areas was a wonderful experience as was simply wallowing in the luxury of the suite itself. Do go if you can - it is worth it.

A word on food: the Raffles Grill is superb and worth every penny. I also love Ah Teng's Bakery - try the $7 sandwich and coffee offer at lunchtime and the Afternoon Tea buffet in the Tiffin Room (make sure you book). If you've been lucky enough to stay overnight the Tiffin Room breakfast buffet is also an experience in itself.

Once in a lifetime experience

from Lincoln
We stayed at Raffles for two nights in December 2004 as a stop over at the start of a five-week trip to New Zealand to celebrate my wife’s fiftieth birthday. We arrived quite early, around 9.30 am following our 12½ hour flight from London, but had no trouble checking in immediately. We were taken to our suite where they went through the paper work and introduced us to one of our two personal valets who would be available 24 hours a day to service our needs. Part of the booking in process involved looking at our passports and at this point they must have noted that it was my wife’s birthday that day as from then on random members of staff stopped to wish her “Happy Birthday”. The following day a beautifully wrapped gift was delivered to our room – a nice touch!
Our suite was everything one would expect. You entered via a small parlour area with sofa, side table, dining table, chairs and mini bar. Fresh flowers and fruit were replenished daily. Passing through this to the large bedroom with high ceilings and plush furnishings, decorated in a very traditional style but with every modern convenience. The floors were wooden with strategically placed rugs. The marble bathroom was huge and ornate. There was an outer area with two basins and then through another doorway the main bathroom area with toilet, bath and separate shower.
Having read some of the reviews, we thought that eating at Raffles might prove to be rather expensive but we did not find this to be the case. One the first night, feeling slightly jet lagged, we chose to eat in the fresh air in the outdoor Courtyard Restuarant where we enjoyed a relaxed stir fry / seafood meal and a bottle of good wine at less than S$ 90 for two. If you want a light breakfast we would recommend Ah Teng’s Bakery where for about S$ 6 per head you got coffee, fruit juice and three mini pastries. The other night we did the touristy thing and had a Singapore Sling in the busy Long Bar (reasonably priced at only S$ 16 each - though it could have done with a bit more alcohol!) We then ate in the Long Bar Steakhouse, a nice meal in a “plantation style” room, but the service was a little too quick for our liking (perhaps more geared to American guests’ expectations).
The hotel museum has an interesting collection of memorabilia but we felt it could have been displayed in a more logical fashion to better describe the history of the hotel.
The immediate location was nothing special, surrounded by modern buildings, but you were only ten or so minutes walk from the colonial area and the river and with taxis being so cheap it’s not really a big issue where your hotel is.
Yes, it is expensive to stay at Raffles and we did wonder whether it was rather extravagant. However, the conclusion that we came to was that it was worth every penny. It is not something you would do every day but for a special occasion it is well worth it. Of course, you could stay elsewhere and still come in and look at the hotel – many do - and I would recommend that to anyone visiting Singapore. However, there was something rather special about staying here. There were certain areas only open to guests which were an oasis of peace and after the tourists left in the evening a calm descended on the hotel and you really felt you were experiencing the luxury of a different era – a once in a life time experience!

Lived up to its reputation

from Good Names All Gone!
We had one night in Singapore on the way home from Australia and decided to stay at the legendary Raffles, and it certainly lived up to its reputation.

The service to guests was virtually faultless. The suites were spacious and had everything we needed. Everything you would expect from a hotel of this calibre.

The only slight downside was the service in the Long Bar (where the tourists congregate!). On a couple of occasions we felt the staff really couldn't be bothered to serve us. The other thing I think is a shame is that the Singapore Slings aren't mixed from scratch any more. They use premix which is just mixed with the fruit juice, and they definitely don't taste quite as good as when I was there in 1994.

But if that's the only downside, it's still well worth a visit for the experience of a truly top class hotel.

Worth the price?

from A TripAdvisor Member
I love everything about Raffles except the price. I have stayed here three times, and I have also stayed at all the other usual suspects (Four Seasons, Ritz, Mandarin Oriental, Shangri-La). When my company is paying for it, I just tell them, oops sorry, the only vacancy is at Raffles. But it's on average S$250 more per night than those other places. I love to pay extra for luxury, but those other places are every bit as good at the customer service game. Raffles doesn't offer enough of a difference to justify the extra expense. It kills me to say that, but next time I'm staying at Shangri-La even if there's vacancy at Raffles.

Top Local Tips for Singapore

Stay at Raffles Simply Stay at Raffles, Fly Emirates Business, they'll arrange your transfers by limo for you FREE.

One day stop over with kids? day trip to sentosa island is a must. take the cable car from fraser hill, visit the aquarium then hang out at the beach (great facilities for kids including fantastic changing/showering facilities to refresh before heading back to the airport).

Bargains available Don't be afraid to leave the main shopping streets and venture into the side streets for excellent bargains

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Other names for Raffles Hotel Singapore

  • singapore raffles hotel
  • raffles hotel singapore
  • Address: 1 Beach Road - Singapore - 189673 - Singapore
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