Furama City Centre Hotel

, Singapore, Singapore
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Furama City Centre Hotel

, Singapore
4 star

Rooms: 480

405 Havelock Road, - Singapore - 169 633 - Singapore Hotel Website | | 6733 2081
407 Traveller

Reviews - Furama City Centre Hotel

Beds gave me bed bugs
Submitted by: Christabel in 27/09/05
  • Age Group: 18 - 25
  • From: Singapore
  • Traveller type: Weekend Breaker
For our function, we catered for our meals and had them in the function rooms. The buffet was less than satisfactory, and variety was very limited. To make it worse, I came back from the weekend stay with 5 bed bug bites all over my body. The bath tub was clogged, and when I called the Housekeeping to come up and unclog it, they didn't come up. I had to bathe with water level that was ankle deep. Tv channels are terribly limited, plus tv remote controls did not work. In conclusion, I thought and expected that Furama was 3-star. It does not deserve 4-stars.

Historical Traveller Reviews of Furama City Centre Hotel

Honeymoon romantics

from Ruuf
We stayed here for the first part of our honeymoon in August. We were greeted with nothing but attention and romanticism.

All the staff, including the travel rep, were gushing and friendly. Giving a warm congratulations to us upon arrival. Wew were upgraded room (incidently this is guranteed to all honeymooners) had a bottle of wine and fruit platter.

The rooms were clean and made up everyday. The breakfast buffet was good but don't expect a good cup of tea anywhere in singapore. Make it in the room to make it strong or to your liking.

The location is a bit far removed from the centre and MRT stations but if you can bear it the walk is only a little way. The MRT itself is clean efficient and air-conditioned.

Food- its best to go to smith street for food, cheap and authentic although its not as cheap as perhaps it has been in the past.

Shopping- give Orchard road a miss. The airconditioned mall are great but its no different to seeing 20-30 Bluewaters one after another. Just like london . Also to get the money GST refund you have to show your goods to customs, which are after the check in at Changi Airport. So we didn't bother.

All in all a good hotel, lovely attentive, romantic staff who go out of their way for anyone.

Lovely Hotel

from AussieOrganiser
We recently had a Singapore Stopover at this hotel. It was just luxury after spending 3 weeks in English hotels. The check in was painless and the staff behind the desk were very curtious, helpful and efficient. The bell hops were great with plenty of information all the time. We'd been to Singapore previously so just wanted to lounge by the pool and get over our jet lag. The pool is large with plenty of sun lounges and towells available. The surrounding foliage full of your normal tropical plants and palms. Nice outlook and a nice little kids pool adjoined to the main pool.

The room was clean and the linen was changed on the 3rd day. The bathroom was clean and roomy too.

Probably the only downer was the hotel's location. I thought it was going to be a bit nearer to Boat and Clarke Quays. Its a bit of a hike in the heat. We didn't want to be near Orchard Road but if you did, its a bit of a hike too but the hotel has a free return shuttle bus throughout the day. We caught taxis a bit which are quite cheap in Singapore. We ate at Newton Circus ($5.40 in a cab) as the hotel is very expensive in the food and drink department. Although having said that, with your Singapore Stopover vouchers you can get 50% off all meals in the hotel and we used these one night for dinner and also for one breakfast. They have good buffets with foods for all tastes. $29.95 for dinner and $20 for breakfast but you get 50% off those.

The bar is a smoking bar and that put us right off. The drinks are very expensive. A Diet Coke for $7.80. A bit rich we thought. We bought drinks down at the Great World Shopping Centre and took them back to the room. Its not far away, ask the bell hops. A pity though as we would have liked to sit around the pool with a drink. Room service wasn't much cheaper either with $14.50 for a toasted sandwhich.

But nevertheless as a whole we enjoyed our stay. It was a reasonably priced hotel and we would stay there again.

Good value, comfortable hotel

from dipper6
We had a very enjoyable stay in early July. We are a family of four, so had what the hotel describes as a family room - two adjoning rooms. The rooms were clean and spacious, and the air/con worked well in both. Bathrooms were also OK. Some of the towels and sheets were a bit tired and stained, but not enough to spoil our stay.

The pool was clean, a good size and well landscaped, and we all spent a lot of time in it. The foyer was cool and pleasant - better than the Furama City Centre in Chinatown - and it was always nice to walk back into the hotel after a hot day out in Singapore.

The included buffet breakfast was excellent - a good range of well cooked and presented food. Room service was also good value - nice food that was not much more expensive than the food halls.

The location is a bit out of the way. The neares MRT (Outram) was a long walk, but as taxis are so cheap in Singapore it was no trouble to get anywhere.

The staff were polite and friendly. Check-in was very efficient, which is what we needed when arriving from Australia at 10pm, and the rooms were a pleasant surprise. We also had late check out on the last day and didn't feel harrassed to leave the room.

In fact the service was so good that when we left to go to Bintan for a few days we found that one of the kids had left a toy in the room so we emailed the hotel. They immediately faxed back that they'd found it, and held it for our return.

Happy to recommend Furama Riverfront.

Disappointing hotel

from Kawidawn
Reception area, Waterfall Bar, restaurant all 4 star, couldn't fault the Bell staff they were 5 star very very helpful. But the room was tired and run down, bedlinen didn't match and the bathroom towels had seen better days. The carpet was stained and despite seeing the cleaners with a vacuum cleaner they obviously never used it in our room. The buffet breakfast was very good and catered for all tastes and plenty of it. We visit Singapore alot but alas will not go back to this hotel due to the 2 star standard of the room. Ohh and the ants now that's another story......

Buffet dinner

from A TripAdvisor Member
We had dinner here the other day with my friend.. actually she just tag me along for she will meet her uncle .. well, i liked the ambiance though i cant eat much of the food. i dunno why. maybe because im not used to experimenting foods without somebody explaining me what are the ingredients and how it was cooked.. silly me... anyway, the place is very intimate. if u wanna have a cozy dinner, u should try dining out there.

Excellent hotel, but probably not suited for tourists

from RickRouse
I stayed at this hotel for a few days prior to Christmas and found it excellent. The hotel is in excellent condition, the service is fantastic and my room and the view from the Executive floor was perfect with easy to use wi-fi internet services.
I was presented with a large room and all the trimmings expected in a 5 star hotel. The hotel has a selection of restaurants offering varied meals from Buffet to a la carte.
The location is a little out of town for a tourist and the hotel definately feels more business orientated. Also you have to be careful when catching a taxi back to return to the Furama River Front and not the Furama in the centre. I made this mistake and spent around half an hour looking for my room before being ushered into a taxi and sent in the right direction. I decided after this to always carry a little hotel business card with me for taxi's.

So in brief, excellent hotel for a 4 star, but not particularly suited for the tourist except for maybe stopovers etc.

Very Average

from A TripAdvisor Member
Overall, we didn't really focus on our hotel stay at Singapore because we had such a wonderful stay sightseeing and shopping however looking back I would not recommend the Furama Riverfront to any of my friends. As wiuth nearly all of the reviewers they didn't have a room ready for us. We had paid for and requested a double bed. They had nothing left so apparently "upgraded" us to Hollywood style beds (2 single beds pushed together). The toilet ran the whole time (altho the shower was beautiful). Everything was just a little scungy. The bell boy waiting in our room quite rudely for a tip which we didn't give him. All in all the staff at the desk were quite rude. The numerous staff at the front door were wonderful - giving plenty of advice about where to go. Although, they would always advise that you should get a taxi (which are cheap - eg. It cost $5 (singapore) to get driven to Sentosa Island) when my husband and I would have sometimes preferred instructions to public transport.

It's not close to any good spots. It's not close to the mtr (buses do stop outside but the drivers are very unhelpful!) The Singapore Hippo Tour bus goes past the hotel (which is a must do!) There are no good restaurants around unless you are prepared to walk (which after a long day of walking sometimes you don't feel like doing). Many of the taxi drivers don't understand you when you say Furama... it's the old Novotell Apollo... and it's pronounced Foorama... which I wouldn't have that would have made a difference but one friendly taxi driver laughed his head off about it for the full 5 minute journey.

Stay somewhere else!

Location Lets It Down...

from JG007
We stayed at the Furama Riverfront for 3 nights last September. Due to our flight time, we arrived early in the morning (about 9am), consequently the room was not ready for us. We were instucted to wait in a 'hospitality' suite until our room was ready.

Alarm bells sounded when in the 'hospitality' suite as if the standard in this room was reflected in the main hotel rooms then we may have made a monumental mistake in booking this hotel. Let me explain - the carpet was threadbare in the 'hospitality' suite, there was no hot water, the towels where paper thin, the room was in need of a good clean (including the toilets) and there was a 'musty' smell. After spending an hour or so in here I ventured back to reception to see if the room was ready, thankfully it was.

Our room was of a good size for the cost we had paid and was of an infinately higher standard than the now already infamous 'hospitality' suite. It had satalite TV, mini bar, plenty of storage space, good sized bed and a nice bathroom.

The room was not without its faults though, the decor looked 'dated' and it was a little dusty in places, the carpet could have done with a good vacuuming and what should have been great views of palm trees and the tennis courts was ruined by how dirty the windows were. If we had been staying longer than 3 nights then I would have certainly brought these basic cleaning issues to the attention of the hotel management, as it was we decided to endure them as the hotel was only being used as a base to explore Singapore.

The main lobby area and reception were beautifully decorated with marble and it was very cooling walking back into here after a hot days shopping or sightseeing. The Porter's were extremely polite and helpful without being pushy and they were always on hand to answer questions or flag down a passing cab, indeed they gave us some really good tips for places to eat.

The main hotel bar was tastefully furnished and decorated and there was a live band on every night who performed way beyond any expectations you might have for a 'pub band'. The atmosphere was relaxed in the bar and it was great way to finish the day, a glass of wine or two whilst listening to the music and there was a full waitress service so you didn't even need to leave your seat to get a drink!

The choice for breakfast was exceptional with the hotel providing traditional American, European and Asian breakfasts. As the time breakfast was due to end approached then some of the food became 'unavailable', obviously hotel management was weary of wasting any food and its not something that did the hotel any favours. Guests have paid for a service and that service should be available no matter what time you decide to eat your breakfast. If you overlook this then (and get down for breakfast early) there is a huge range of wonderful food on offer.

The most frustrating aspect about the hotel for me was its location. It was to far to walk to most of the attractions Singapore has to offer. The shopping in Orchard Road, Raffles Hotel etc all need public transport to reach them and there is no train station near the hotel so taxi's are very much the order of the day. The best course of action we decided was to take a cab to somewhere like Orchard Road then catch a train to your chosen destination, the trains are very modern, air conditioned, cheap and the best way to explore Singapore's many attractions.

Overall the hotel suited are needs as a 'base-camp' for discovering Singapore but it is not without a few 'niggles'. I would recommend this hotel for a short stay but would be cautious about staying longer than a couple of days.

excellent value, great hotel

from annierose
The hotel is situated within walking distance of Chinatown (15mins) and the Orchard Rd shopping area (about 30mins). We even walked to Raffles for the Sinagpore Sling from there, but must admit got a taxi back!
The rooms are very good, the breakfast is excellent. The hotel bar is also very nice, with a resident band every night. The restaurants are good too. Well worth a visit, we would certainly stay again.

Good Value For The Price

from Foulcan
This was our second choice hotel but it turned out to be the better selection. Check in was excellent and very quick. The room was spotless and had a fine view to a treed reserve at the rear of the hotel. A large room for a low priced hotel, plenty of cupboard space, an in-room safe and a very good bathroom with none of the usual mould. Bright and airy and no smells either. Beds were soft and very comfortable. Halls, foyer, lifts and restaurants continued the theme and were a credit to the management.
The breakfast was excellent with a huge selection to choose from. We were booked through SSH(Singapore Stopover Holidays) and received a 50% discount on meals plus bus transfers and discounted concessions.
Just around the corner from Chinatown, evening meals were more a problem of choosing from one of the multitude of stalls and all were most reasonably priced.
The hotel was previously known as Apollo One and confused some taxi drivers - best advice to take a card with hotel details for reference.
Highly recommended and I am sure you will not be disappointed.

Top Local Tips for Singapore

Taxi from airport Taxis are very cheap to and from the airport, dont make the mistake we made, we paid over the odds by prebooking through the travel agent, just jump in a cab outside the airport when you arrive, much cheaper.

Washing Take quick drying underwear - when washed, it was difficult to dry clothes because of the humidity there.

Getting around Singapore If time is limited, make use of the taxis to get around. We wasted time getting to grips with public transport. Taxis seemed relatively cheap. Rail network was good, but distances between stations can be deceptive on the map of Singapore - stops look close but can be some distance away.


Other names for Furama City Centre Hotel

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  • furama riverfront hotel
  • furama riverfront
  • furama hotel singapore
  • Address: 405 Havelock Road, - Singapore - 169 633 - Singapore
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