Renaissance Makati City Hotel
Reviews - Renaissance Makati City Hotel
- Age Group: 51 - 60
- From: United States
- Traveller type: Mature Couple
Read 353 additional reviews of Renaissance Makati City Hotel at TripAdvisor.
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Historical Traveller Reviews of Renaissance Makati City Hotel
Renaissance - a good choice for business travellersfrom dasheight
The hotel's lobby and public areas are grand in a towering pink/brown granite and glass kind of way and well populated by friendly staff. Buffet breakfast is good, but like many higher end hotels, the Renaissance struggles to deliver a decent breakfast sausage. And while not a complaint specific to this hotel, I am still searching for a hotel breakfast set-up that provides enough space for one person to eat and read a small newspaper at the same time.
The hotel is very well located right across the road from one of the large restuarant and mall complexes in Makati. So no problem with ducking out for a spot of shopping for designer accessories at 8 o'clock on a Sunday night. Another strong point for this hotel is its people. All of the staff members I encountered were delightfully friendly, efficient and helpful.
Would I stay again? Probably. The Renaissance is a very good, value for money hotel that does not disappoint in any major way. The view from my room did, however, include a direct line of sight to the Shangri La, the Peninsula and the Mandarin Oriental. A glance at the slightly tatty curtains in my room and then back to the other hotels in the near distance has, however, left me somewhat tempted to give one of the others a try when I am next in Manila, if only to satisfy a niggling need to compare.
much improved after new beds are fittedfrom MSCPerthAustralia
Decent Hotel, Good Locationfrom A TripAdvisor Member
The hotel itself is okay. The staff is professional and courteous. The rooms are a decent size, clean with comfortable beds. The furnishings seem a bit tired but acceptable. Try to avoid staying on one of the lower floors--the traffic noise can be very noticeable.
My one big complaint would be the air-conditioning. Twice I've had to ask for a different room because it wasn't working. In Manila this is important! Both times the staff cheerfully assigned me to a new room. They didn't even give me a chance to explain why I wanted to move!
Finally, it's a bit confusing that TripAdvisor categorizes this hotel in Manila and not Makati. It really ought to be considered a Makati hotel and compared to other hotels in the same area.
No problems!from Bushwhacker1
Well sited for holiday makers as well - as other posters have pointed out, this hotel is ideally situated, just across the road from the Greenbelt - an enormous shopping centre with every tastes catered for in shopping and restaurant terms.
Enjoyed our stayfrom lynlyn
We picked this hotel due to the close proximity to shoppings and tourist attractions. I was somewhat apprehensive when I booked this hotel due to past reviews by other members of this site. But as everyone know, not everyone can be pleased.
But suprisingly, my family and I were very happy with the services. The rooms were cleaned and well maintained. It was nice to receive a fruit basket in our room when we checked in. The security is very tight. Pocketbooks and shopping bags are checked each and every time you enter the hotel.They even had canine dogs to sniff our luggages. i have no problems with this~I am all for the security in hotels~.
The breakfast buffet were one of the best we have eaten. There were many selections to chose from. ~better than the Hyatt Regency in Pasay~.
The staff here were great.! They were very courteous and respectful. Anytime we encountered any staff....from housekeeping, security or front desk, they all greated us with a "good morning" or "good afternoon". When we ask for extra towels, they are there within minutes.
My husband,children, and I enjoyed our stay at this hotel that we are planning to return in the future. I would recommend this hotel to others
Great location!from PinoyDoc
Best Service of all Mariotts I stayed infrom jarekio
I had to be forthright that I stayed on a Club Level floor in which we had our own reception desk and our Club Lounge. Other Marriotts I have stayed will have you make you own drinks during happy hour and charge you for them. At this hotel they make the drinks for you and you are not charged extra for them. They also serve the best au d'houvres.
They also serve the best breakfast buffet that I have ever had in all the Mariotts I have stayed in.
Over all the employees give you top notch service.
Dishonest Rate Quotationfrom Westonian
However, upon check-out I was presented with a bill for 12,600 pesos per night, plus tax. Conversion of a quoted USD charge to local currency is to be expected, but the exchange rate at the time was 51.53 pesos to the USD, so the charge to me should have been 11,594 pesos, plus tax. The hotel multiplied $225 by 56.00 to come up with their peso charge, amounting to an additional 8.7%. The check-out clerk refused to discuss any change, citing an agreement among certain hotels in the area to charge everyone the same rate. (Incidentally, a sign on the counter quoted a rate of 49.30 pesos for the conversion of USD cash to pesos, but not the other way around.)
I charged the hotel bill to my VISA card. They converted the peso amount to USD at a fair and appropriate rate of 51.58. But because of the hotel's manipulation of the rate, the cost to me was 12,600 / 51.58 = 244.28, plus tax (vs. the confirmed $225).
It seems to me that a hotel which cheerfully rips off its customers in this way is to be avoided at all costs and does not deserve a review.
A good hotel with some maintenance problemsfrom A TripAdvisor Member
New World has it all!!from Sypin
Top Local Tips for Makati City
Exchanging currencies The Shoemart (SM) department near the hotel has a foreign exchange booth offering very good exchange rates.
More Reasonable Shopping The Makati area is the central business district of Manila and the Greenbelt Shopping Center is directly across the street from the Makati Renaissance. Shopping in this area is very expensive and sometimes surpasses the pricing you would find in the States. If you are looking for a more reasonably priced shopping experience, I would recommend the short walk to the Landmark, or take a short cab ride to the nearby MetroWalk or Greenhills shopping centers.
Other names for Renaissance Makati City Hotel
- renaissance makati
- makati renaissance
- Address: Esperanza St Corner Makati Ave - Makati City - 1228 - Philippines