Rendezvous Hotel Auckland

, Auckland, New Zealand
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Rendezvous Hotel Auckland

5 star

Rooms: 452

Cnr Mayoral Drive and Vincent Street Auckland City Central - Auckland - 1036 - New Zealand Hotel Website | | 9 366 3000
407 Traveller

Reviews - Rendezvous Hotel Auckland

Historical Traveller Reviews of Rendezvous Hotel Auckland

Very good base in Auckland

from Quargil
We stayed here for two nights - at the beginning and end of our holiday - and were very impressed with this hotel. The bedrooms were spacious and the bathrooms particularly good.

Service was fine and the food in the restaurant (we ate there on one of the two nights) was also good - fresh oysters and steak cooked as requested.

All in all a very good hotel.

Good room, pleasant hotel

from Oranjemakker
Stayed for one night in a Club Floor room at the Carlton. Room was spacious and well appointed. Bathroom was large with a separate shower unit. Although room was slightly dated it was clean and comfortable, and we had a good view over the city.

Had evening drinks and breakfast in the club lounge which was very pleasant.

While the location is not ideal, the hotel provides a free shuttle to downtown. Service was friendly and efficient. Would stay again, although I would call the hotel 4 star plus , not five star.

One nice touch, the internet access was charged by the minute up to a reasonable maximum when a 24 hour rate was applied. I only needed to quickly check email so this was ideal.

Enjoyable stay

from A TripAdvisor Member
Spent three nights in a club room at the Carlton. Very nice hotel with a central location. Club facilities were small but good, but the gym was better than many. My package included a free robe but there were none available at the time, so the hotel shipped one to my home - a nice touch as many hotels may have neglected to actually send it after I'd left. The hotel was enjoyable but for the same price, must say I prefer the Duxton. Would have no qualms in staying again, though.

Expected more from a 5*hotel

from A TripAdvisor Member
Have just stayed a night at the Carlton, Auckland which was a a little disappointing. Although the staff were friendly and helpful, the deluxe room was average, smaller than I expected/photo on website. Overall the room was clean but found hair clippings on the floor(not mine) and the juice in the minibar had expired, also no bathrobes provided. The gym/pool/sauna facilities were great as was the buffet breakfast. Would have to say I would probably not choose to stay at the Carlton again, vfm...would opt for the Duxton as rooms larger, decor and atmosphere more pleasant.

Excellent

from salgar
We stayed at the Carlton for 2 nights during our honeymoon. We booked it as a special offer through their web site - NZ$130 including full breakfast.

Room was superb - clean, modern and very spacious. En-suite was equally impressive. Staff were always polite and helpful. Good variety of food for breakfast. And a complimentary drink each in the bar!

Also a nice touch: I'd mentioned it was our honeymoon in the booking and we were left champagne and chocolates for our arrival!

As said in previous reviews, the location is pretty good - around 10 minutes walk to the shops and only slightly further to the restaurants on the harbour.

Recommended.

Enjoyed my stay

from richcaw
stayed at the Carlton for four days in July and found staff friendly and helpful.

Our rooms were very clean and spacious and the hotel is not too far from the centre ( well not many hotels are in central Auckland)

was staying here on an upgrade from the sebel ( part of a package following the Lions) so cant really gauge vfm.

A hotel that knows how to treat guests

from A TripAdvisor Member
As a frequent traveler and Marriott Platinum member for many years, I was impressed to find both the service and amenities of this hotel to be superior to many hotels I've encountered. The hotel staff was professional, polite and accommodating. After arriving early on a transPacific flight, we were given the opportunity to check in at 5:00 AM with no additional charge.

We selected a Club Room when making the reservation--a wise choice in my opinion. The room was simple, but nicely appointed. Bed was a bit hard after being used to Marriott, Westin and other hotels' upgraded bedding in the U.S. Terrific shower and well organized, large bath. The lounge was particularly nice--simple Hor D'oeuvres, before dinner, respectable but not elaborate continental breakfast and a wonderful view--the lounge attendants were attentive and very helpful as well.

The location requires a short walk to major DT attractions such as shopping and the wharf but does not detract from the value of the hotel. Out of a two week stay "down under" this was truly a highlight. I'd recommend the Carlton to others considering a visit to Auckland.

great room, terrible service

from Sygnet
I stayed at the Carlton for 2 nights while I was at a conference there. Arrived half an hour before check in and my room still wasn't ready. When it finally was the standard of the room was great - apart from looking on to a concrete wall so being a bit dark and dingy. But the service was terrible! When I checked in I ticked the box requesting a newspaper in the morning - both mornings I had to ring the front desk and ask that it be delivered. On the second day a used tea cup was placed back in the cupboard in my room instead of being taken away and washed. They also didn't leave me the room service order form in my room for breakfast the next day. I again rang the front desk to let them know, and they delivered it at 12.30am, ringing the door bell to my room twice to let me know! I was glad my company was paying for me to stay there and that it wasn't coming out of my wallet. 5 star rooms, 1 star service. Management need to invest in some customer service training urgently!

Disappointing

from Peejay
Having read other reviews of this hotel I was disappointed when I arrived.

My Carlton Club room was tired - the carpet was torn around the writing desk which is not acceptable in a 5 star establishment and a premium room.
The distant view was okay but not the best aspect in the foreground, overlooking a buiding site.

The Pacific restaurant offered an interesting menu and delicious food (when it arrived). Pehaps it was because it was a public holiday but the service at Dinner was slow and inept. If it had not been for the fact that Carlton Club room occupants were offered a 50% discount on food I would have quibbled at the price. (It occurs to me that the discount was to encourage patronage. Pity then that I cannot recommend anyone take up the offer.)

The Hotel's management needs to sharpen up the act.

Excellent hotel

from kiweka26
Stayed one night here recently. Apart from one or two minor quibbles this is definitely a top class property. Was amazed to find on arrival that my booking had disappeared even though I booked through the hotels' own website. However it was sorted very quickly and efficiently by the receptionist who then gave me an upgraded room. Room itself definitely 5 star, huge bathroom and top class amenities. Breakfast buffet very good as well with huge selection. Would definitely stay here again and for such a high standard property, the tariff was very reasonable.

Top Local Tips for Auckland

Taxis Use "discount taxis" which the hotel arranged for us to get to the airport. They charge a set fee of $30 whereas the others put you on a meter and charge around $50-60

If you rent a car... Don't pick it up until the day you leave or at least leave it at the hotel. Parking in Auckland is bloody expensive (ask my husband how we know LOL).

currency exchange high fees and very unfavorable exchange rate. a better exchange rate may be found at your home city / country.

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Other names for Rendezvous Hotel Auckland

  • auckland rendezvous hotel
  • Address: Cnr Mayoral Drive and Vincent Street Auckland City Central - Auckland - 1036 - New Zealand
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