Hilton Auckland Hotel

, Auckland, New Zealand
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Hilton Auckland Hotel

5 star
Princes Wharf - Auckland - 1010 - New Zealand Hotel Website | | 64 9 9782000
391 Traveller

Reviews - Hilton Auckland Hotel

Historical Traveller Reviews of Hilton Auckland Hotel

Great Location and Room

from MobileResident
I stayed for three nights at the Hilton in November,2005. I had a beautiful room with no obstructions from a wonderful balcony overlooking the harbor. The staff were polite and helpful.The breakfast was terrific and the wait staff were courteous and pleasant. I was able to get a "Cruise Package" on the hotel's web site that was very reasonable that included breakfast even though there were no cruise ships docked while I was there. I think this would be a great place to stay if you want a quiet location that is within easy walking distance of the CBD.

Wonderful hotel

from OldFed
This is a wonderful hotel located on a pier in the Auckland Harbour. It is small but offers superlative service. It had a superb location, close to restaurants, shops and ferries/tour boats. Our room overlooked the harbor...we loved watching the loading and unloading of cargo ships on the adjacent pier. A cruise ship tied up next to the hotel during our stay but did not block our view. We found the customer service to be as good as we have ever experienced anywhere. Ate at the hotel restaurant, "White," but were underwhelmed. A nearby restaurant, Cin Cin, is much better. Overall, a great experience in a beautiful setting. Highly recommend this hotel.

The worst experience in a Hilton ever

from A TripAdvisor Member
I stay approx 100 nights a year, all over the world.

This rates as the worst experience I have had in 100 hiltons ever.

I would advise anyone to stay instead at the Crowne Plaza. I have stayed there 4 times in the last 5 years and the whole experience was wonderful.

Excellent location plus more

from ngl
My husband & I were planning at trip to Tahiti & Bora Bora. After trying unsuccessfully to use frequent flyer miles just to get to those locations, the agent told us we could get the dates we wanted if we wanted to spend a few days in New Zealand first. Since we love to travel anywhere, we thought this was a great idea (and for the same amount of miles)!!

We spent 5 days at the Hilton Auckland. After reading MANY Auckland hotel reviews on this site, we decided on the Hilton. We were VERY happy with our choice.

As many have commented, this is in an ideal location. You are mere steps from everything - convenient store, liquor store and most important for us, a Tourism Auckland office (a straight shot from the hotel). We set up various day trips from there (tour of the city, Waiheke Island wineries and everything else). Plus, you have the Viaduct Harbor area that is filled with restaurants and is right there as well.

Most importantly, if you plan on visiting any islands off of Auckland, the Harbor is right there so you can pick up all the ferries from right there. We ventured up to the Tower area and noticed some of the other hotels we were considering (Crowne Plaza, etc). We were very happy we didn't choose those hotels. I am sure they may have been nice but really in the hustle and bustle of the city. The Hilton's location makes it more like a vacation destination and is still within walking distance of the Tower area, etc.

We had a view of the harbour and it was great. The rooms are simple lines - very clean and neat and we thought they gave you a good amount of space. Very cute balcony as well. We only ate at White for breakfast which was good but expensive. No hotel gift shop or anything like that but with everything around, you really don't need it.

I read some negative reviews which seem to be visitors who stayed here in the summer (December - March). As the hotel staff and others told us, the cruise ships do literally dock right at the hotel and it is then swarming with people. I can certainly understand those people who commented their view was blocked by the ship. It will be if you are here during a ship docking. That would be the one negative I could see.

Overall, great hotel, helpful, pleasant staff and a great choice from our perspective.

Definitely the place to go in Auckland

from Segler
Definitely THE Hotel in Auckland. It's quite centrally located (only a few steps to the city centre) and it has stunning views over the harbour. In any case, get a corner room with view to the harbour.

The price-value-ratio is quite fair. I stayed also one night in a suite, but this hasn't been such an upgrade. Get a superior corner room

Loved this hotel

from Armsy
My husband and I have recently spent five nights at this hotel and had a wonderful time. We initially had a reservation for two nights but chose to extend our stay. The hotel is situated on the quay and is a 'boutique' hotel its style is very much in keeping with the area. In fact you would not actually know the hotel was there. Its close to all shops and restaurants. We found the staff at the hotel to be very obliging they went out of their way to ensure your stay was pleasant. Initially we had a 'landview' room, bascially we had a view of the one lane swimming pool. The room contained a huge bed was clean and modern. After extending our stay we moved to a corner suite. The room was massive with views of the harbour all around and a very large bathroom. This hotel is not cheap but you get what you pay for and breakfast is wonderful. Dont go here expecting wonderful leisure facilities. There is a small, but adequate fitness room, an outdoor pool which is temperature controlled and is only one lane wide, no spa etc. The hotel has a great atmosphere, we thoroughly enjoyed our stay and would not hesistate to go back.

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from A TripAdvisor Member
i hated it there the only good thing about this hotel were the housekeepers polite and knows how to make you feel like your at home.
The hotel has a good location, close to the malls the fun restaurants and so forth but other than that they need to put something up like to say this is the hilton lights shinning on it, i have stayed at far more better hiltons then this, this is like a tickle me toe hotel.
Rooms are small as the bathrooms are excellent size but you walk in and your like oh ok, wheres the "wow" about this hotel they could brighten the room up some way better art i think i can do better art than that and the VIEW my god its shocking i mean paying up to $NZ300 dollars a night to get a view of the otherside of the pier its just ridiculous waste your time and money so dont bother i will not stay at this hotel ever again at other hiltons but not here and i gurantee that!

Great location but room for improvement

from A TripAdvisor Member
Having travelled widely throughout North America, Europe and Australasia and having often stayed at Hilton properties we were expecting the usual high standards when arriving at this hotel to stay for two nights during a five week trip to New Zealand in January 2005. However, we came away from this hotel with mixed feelings.
Having booked a non-smoking double room it was disappointing to be given a smoking twin room. To their credit this was rectified as soon as we pointed it out. The room we were eventually given was a standard business style room, but despite the hotel’s excellent location jutting out into Auckland’s harbour, there was no view to speak of other than across to the apartments opposite. The bathroom was large and well equipped but there were rings from glasses on the marble around the bath and one of the bathrobes was dirty, again this was sorted out by a quick call to house keeping.
The heated outdoor hotel pool has a glass end and is clearly visible from boats passing by – an interesting experience to swim whilst looking out to sea. It is also the hottest pool we have swam in for a long time.
We ate dinner once in White’s, the hotel restaurant. Initially we were somewhat underwhelmed by the choice but having made our selection we were actually very impressed by the quality of the food. The service was excellent. The waitress spent quite a bit of time explaining the intricacies of the dessert and even went to the kitchen to obtain a sample of one of the more unusual ingredients and seemed to enjoy doing so. Overall an excellent, if fairly expensive meal – one of the best we had in New Zealand.
The location of the hotel is ideal – a few steps from a wide range of bars and restaurants to suit every taste. The hotel is handy for trips on the harbour, the Sky Tower and the city centre.
Should we ever return to Auckland I think we might stay at this hotel again but mainly for its location.

Great Location

from BigHarleyDog
If you can get one of the corner rooms, the view is spectacular of the Harbour. I stayed their twice in the last month, and found it to be a comfortable hotel in a good location. The harbour ferries are close by, lots of quality restaurants are nearby, downtown is right there, Skytower is within walking distance. The staff is very friendly on check in, but found them kind of indifferent otherwise, as I was not there for business, and they seemed to cater to those people. White is very good, also very expensive. Bar in the hotel is very nice place to relax and have a drink. Rooms are very modern, highly recommend you get a harbour view, as the others overlook the parking lot. I would stay there again.

Not worth the money

from A TripAdvisor Member
This hotel is overpriced and not worth it. Even though the hotel is on the water you will probably get a boring view of the parking lot on the pier unless you pay extra. The rooms are like college dormitory rooms. The "corporate" taxis at the front of the hotel cost 4 times more than regular taxis. Walk out to the straight and just get a normal taxi.

Top Local Tips for Auckland

O'Connell Street Bistro An easy walk from the Hilton, this is a must. Located at 30 O'Connell Street. www.oconnellstbistro.com. Reservations are a must.

Bus Tour that includes the Museum Stay for the Maori Tribe Dance Performance for an extra $10ND

Getting to / from the airport When you arrive at the airport you may choose to take a taxi or an alternative is the Shuttle Bus. It is a bit confusing and the price is based on the number of passengers - It is cheaper than a taxi though. Unfortunately the pricing for both taxis & shuttles isn't very obvious and the staff aren't very helpful in explaining the best options. If you need clear advice go see the friendly staff at the Information Point within the Arrivals hall

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Other names for Hilton Auckland Hotel

  • hilton auckland
  • auckland hilton
  • Address: Princes Wharf - Auckland - 1010 - New Zealand
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