Berjaya Redang Beach Resort Hotel

, Kuala Terengganu, Malaysia
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Berjaya Redang Beach Resort Hotel

, Kuala Terengganu
Pulau Redang - Kuala Terengganu - 20928 - Malaysia Hotel Website | 9-697-3988
373 Traveller

Reviews - Berjaya Redang Beach Resort Hotel

Historical Traveller Reviews of Berjaya Redang Beach Resort Hotel

Berjaya Hotel redang very beautiful

from leilakl
very very good the buffet, the wine and the service. Me and my husband we have had a great time to the berjaya, very cheap Everything : food, drink and accommodation; you have a bus inside the resort that bring you from your room to the beach, because some rooms are quite far from the beach, but the service is ok, they are very kindly and they speak english (not good english; but you are in a small island not in London; and you are in Asia, not in england): and I think that for a village it a succes. Everything clean and in european standard. I advise this hotel.

Ciao


Leila

PARADISE (?)

from brutusOslo
My wife and I decided to spend a long weekend in Redang just to relax and do some swimming and snorkling. The trip was booked as an all inclusive package with Berjaya Air and this way of booking was perfect. So were all the arrangements like transfer, check in/out, service at the resort , snorkling trip organisation and other important factors. The location of the resort is very good and so was the quality of the water. The restaurants were both good but especially the Thai was very satisfactory. All in all, a very recommendable stay even if it was not cheap.
So, why the ? in the heading? When flying to Redang we used Berjaya air from Subang airport and this was not satisfactory. Firstly, why do they ask us to be in the airport 2 hours before departure when neither Berjaya nor the airport are even open? Nothing happened with checkin-in until15 minutes before scheduled departure. Second, they have old Dash 8 planes that definitely need an upgrade. I'm not saying they are not in good shape but they simply look worn out. Not for the nervous.

Lovely beach

from Reissuun
We stayed at Berjaya Resort for 6 days early October 2006. The place was nice and service was good. Not perfect, but good. The staff was really friendly, perhaps partially because we were travelling with our 12-month-old son, who was attracting a lot of attention. The beach is fantastic, and very good for swimming. The only thing we were worried about was the fact that they were building new massive hotel buildings in the resort. The food was ok, but you needed to take care what to eat especially when travelling with a small child.

Loved the resort, but...

from SussiR
We stayed for one week (June 24 - July 1) and we were 9 persons. I must say that we all loved the resort, the staff (Haniza, you are GREAT), and the beach is extremely beautiful. But, I feel that I have a warning for some of you; if you are allergic to sandflies, choose another island.

The sandflies is not a problem for most people, so I don't want to scare you all away. As I said, we were 9 persons travelling together, but the flies just bite 3 of us. From us 3 it was just 1 who hade problems from their bite (allergic), so, if your not allergic, don't worry; the island and the resort are great, but if you know that you are allergic to sandflies, choose another island.

Beautiful beach!!

from BBGSinMarin
Lovely powdery white sand beach! You could walk out into the ocean for a quarter mile and the water only reaches your waist and you couldn't find a rock to stub your toe on if you wanted to. The rooms in the chalet were older but fine. Good resort for kids. Buffet was OK but I felt that the food catered more to the locals.

Lovely beach but there are other hotels on the island...

from Kacenka
We stayed at Berjaya Redang Beach Resort on 13.6. - 18.6. 2006 after our arrival we were offered a welcome drink. We got checked in and then they just gave us the key to our room and left the reception desk …. Nobody came to collect our luggage and although there were few members of the staff just standing around nobody came to help. We asked one of them where our room was actually located and she told us with such manner like we were supposed to know and what a stupid question we were asking… and just laughed while we were dragging our luggage all the way to the room, I couldn’t believe their attitude - here is your key and find the room yourself… especially considering, and this I didn’t know at first, my husband was in touch with the hotel for several weeks before our arrival trying to organise a surprise for me for our 1st wedding anniversary, but they didn’t bother. At some point a cake and fruit basket turned up in our hotel room just randomly like they just remembered. He requested other things but they didn’t do it/forgot/couldn’t be bothered… the personnel at the reception were the most unhelpful bunch of people I have ever seen, no one spoke English, it was very frustrating at times I won’t go into details but my husband fell ill with very high temperatures and I needed a doctor and nobody understood…. We would have probably been not bothered by everything had we not just returned from Bali where the people’s attitude was totally the opposite of what we experienced in Malaysia. But to be fair the staff in the restaurants was very nice and always smiling.

Well anyway, we found our room eventually; it was quite nicely situated in the second row from the beach facing the beach with a partial view of the sea from our veranda. The room could do with major refurbishment but other than it was quite large and comfortable and was kept immaculate. The maid left cookies for us every other evening which were so tasty! The only thing that we didn’t like about the rooms is that you can hear just about anything that goes on in the rooms next door. We had no problems on most nights apart from when the football was on wow we felt like they were watching the TV in our room! And also the hotel doesn’t provide complimentary water. You have to buy it (RM7 for big bottle – go outside to the little restaurant & shop it costs RM2)

As it was quite late we just walked around the resort to get to know everything, the wooden chalets are very nice, and give the resort a real Malay feel with little wooden walkways and ponds everywhere. The beach is beautiful, the sea warm and very clean but then you turn you head to one of the hills surrounding the cove and here they are the giant blocks of rooms and the idyllic feeling is just gone… who the hell thought that they would look nice and add some charm to the resort??? This is beyond me… the new buildings whilst enjoying nice view of the cove in our opinion just ruin the whole resort.

I thought the pool was nice but quite small for the resort but we never used it so can’t comment if it got crowded or not, we only spent our time on the beach, never had problems with getting a sun lounger and had enough privacy. The only downside is the building work in progress; it becomes quite noisy at times.

Food – on our first evening we decided to try out the hotel’s buffet dinner – RM50 per person – that was our first and also our last time, let’s just say it didn’t taste nice and we ended up eating bread rolls only. My advice is to walk outside the hotel, and eat at the local eateries; I have to admit the restaurants don’t look luxurious but all food we ate tasted really very nice and they also make lovely fresh juices – the mixed fruit and apple and mango is yummy! And on top of that they are cheap! Bare with the staff they do take their time but once they get to know you they are always smiling and greeting you. We only tried the one right outside of our hotel but the other restaurant further down the hill looked also lovely but we were too lazy and too hungry so we always ended going just to the nearest one… ;-)
Our breakfast was included in our stay so we ate this at the hotel, nothing great but we managed. Nice pancakes.
On one night the bars ran out of alcoholic drinks, drinks are very expensive. We had also one lunch in the beach bar and burger was served with no chips just plain… weird. We started to go for lunches to the local eatery as well! We tried the Thai restaurant in the hotel and the food there is very nice, also the restaurant’s setting is lovely but it’s expensive compared to the local restaurant.

You can use internet but have to pay by cash as it can’t be charged to your room (?)

There are big adverts for newly opened Spa and some discounts on treatments if you book more than once. Me & my husband wanted to take a couple’s treatment so we went to the reception and enquired about the spa and were told that it is closed…. So I tried to explain that there are adverts for it everywhere even in our room again she said it was closed. Later on we went for a walk around the resort and guess what we found – yes the spa!!! It’s brand new and it’s lovely, I highly recommend it to everyone. We booked 1.5 hr aromatherapy massage and deluxe foot spa – amazing and the place is so lovely and quiet.

We were trying to organise tours but the ladies at the tour’s desk couldn’t understand so we gave up and thought we would try and do it later in the week but as I mentioned we never got round to do that as my husband fell ill (sun stroke) so we couldn’t do anything that we planned which is a shame.
I’m sure the island is wonderful but in hindsight I would have given it a miss, perhaps a different hotel would have made for a totally different experience. Our friends visited Langkawi and Borneo and absolutely loved it. To be fair, I think our opinion of Berjaya is also slightly clouded by the outstanding service we received from much cheaper, smaller, and less-well-equipped family-run hotels in Bali.

However we made the best of it and had a good time despite the facts I described earlier. The weather made for a very pleasant stay; it was sunny every day, very hot with big storms every night. However it is clear that the only asset that Berjaya hotel has here is the beautiful cove, beach and crystal clear water. The hotel has the potential but doesn’t deliver.

Regards,
Katerina

Need to improve hygiene, and room assignment

from A TripAdvisor Member
My parents and I stayed in the Berjaya Redang Beach Resort for 2 nights, starting from 2/6/2006.

Although we had paid for a Triple, Hill View room, we were initially given a Double, Garden View room.

After I complained to the reception, the very polite lady in charge at the counter confirmed the error and offered to help us with the room change after we come back from the snorkelling trip.

When we returned, another lady was in charge. This lady was rude and ordered the counter girl to check the booking again. When she confirmed the error, no apology or whatsoever was given. (We were shocked by the rude treatment.) A portal was however, dispatched to assist us to move our luggage.

The other complaint was the fries that were always hanging around the salads during the buffer dinner. I wonder if anyone else has complained against this?

Other than these 2 minor problems, our stay at the resort was a pleasant one. The room is well maintained, spacious and clean. The sand and sea were lovely, so were most of the people working in the resort.

Loved the Beach

from A TripAdvisor Member
I just return from a trip at Berjaya Redang Resort. Staying there for 3 days 2 nites is definitely not enough. The sea water was so clear and so lovely. Im amazed. The buffet was delicious and the room was okay. Nothing fanciful, which I expected coz this is not a new resort unlike Laguna. While the staff there is very friendly. I dont find anything bad about this resort.. Everything is marvellous and I really dont mind going to this resort again. I just loved it.

Exceeded expectations

from A TripAdvisor Member
I stayed at the Berjaya Redang Beach Resort at the beginning of May 2006, and it surpassed my expectations. Based on the reviews I read in this forum, I was expecting a run down and dirty resort with bad food, however the facilities were more than adequate and the food was good.

It is important to note that this is not a Four Seasons nor a Ritz-Carlton. It is a three or four star resort. I am not sure what the other people paid, but my package consisted of round trip airfare from Singapore, transfers, and two nights accommodation with breakfast for less than US$300.

The check-in was smooth and efficient. I stayed in a garden view bungalow that was clean and had air conditioning, potable running water, a water heater, toiletries, a balcony, and cable TV. The staff was very friendly and helpful, despite the fact that some had a limited knowledge of English.

Regarding the food, one must keep in mind that this is not Per Se or El Bulli (sorry folks, no foam!). The dinner buffet was RM55 (US$16) per person. The buffet had a small salad bar with fresh, crisp, vegetables (difficult to do in an equatorial climate), an assortment of cheeses, breads, and an international spread of food (around 10 dishes). I was impressed with the Beef Wellington, which was very tender. The BBQ buffet at the pool deck was also good. The cooks even cut the heads off the prawns before serving them (something rare in this part of the world) in order to make them appear more appetizing. I really enjoyed the American style desserts. They had a delicious apple pie, pineapple upside down cake, brownies, fruits, etc. The breakfast buffets were also good, with the exception of the fruit juices (not fresh squeezed). All the standards were there: pastries, cereals, meats and cheeses, fruit, French toast, and an egg station.

The eating facilities were all very clean, and I even saw one of the chefs using a hand held temperature sensor to check and record the temperature of each dish on the buffet. One night I saw what appeared to be a ‘western food consultant’ sampling and discussing the food with a few members of the resort’s management. It appears the management is working hard to improve the quality of the food at the resort.

As others have mentioned, the resort facilities are great and the beach is fabulous. The waters are clear, clean, and tranquil, and the sand is as fine and powdery as flour!

nice beach , shame about the rooms,

from jorichards
First things first, fly into Redang via Subang airport, an option that was not offered to us by our agent, Travelmood. The ferry journey from Terraganu is 1hr 30m but combined with flight from KL, transfers from the airport and waiting around on the jetty (and no beer to be found anywhere in town !) it can take the best part of a day to get there.
The hotel itself is certainly a bit tired, not least the standard and "deluxe" chalets. We received a free upgrade to the "deluxe" chalet when we booked. Grim is quite an accurate description. I would strongly recommend to anybody to upgrade to the new rooms on the hillside. The new rooms are spacious, clean and have a great view of the beach but bear in mind that the bedroom and bathroom are only separated by a blind !. If you weren't really close friends when you arrived you will be when you leave !.
The beach is certainly the strong point of this resort, a horseshoe bay of fine white sand fringed by densely forested hills, real picture postcard stuff !
The staff are friendly if a little easily confused and can seem to take things very easily. It seemed to us that a few middle managers were holding the whole thing together. The buffet and bar snacks are poor but the new Thai restaurant "Jingthai" is fine.
If snorkelling is your thing, book with the locals instead of the hotel, its cheaper. We lost count at forty three people clambering onto the hotel boat. My wife and I went the same day and had a boat to ourselves. The fish at Turtle Bay were fantastic as were the small black-tip sharks at Long Beach ( the sight of Japanese snorkellers leaping from the water is a sight I'll cherish for a long time !). The locals have a desk in the hotel, its the one nearest reception.
All in all, not a bad holiday. Maybe the hotel is a little oversold but if you just want to chill out on a great beach you could do a lot worse but remember, go for the upgrade !

Top Local Tips for Kuala Terengganu

wonderfull world behind the corner don't worry you're save,coz all m'sians do speak good english.give a try on this island and you'll never regret!

Seafood Restaurant Outside Do try the seafood restaurant outside...great food at great prices too:) They also sell other bits and pieces including water, soft drinks, snacky bits etc etc.

places to eat or drink If you are taking the early ferry then you need to take flask of tea or coffee as no cafe in the area open till 10am

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Other names for Berjaya Redang Beach Resort Hotel

  • hotel berjaya redang beach
  • berjaya redang beach resort
  • berjaya redang beach hotel
  • berjaya redang
  • Address: Pulau Redang - Kuala Terengganu - 20928 - Malaysia
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