Citin Hotel Pudu

, Kuala Lumpur, Malaysia
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Citin Hotel Pudu

, Kuala Lumpur
4 star
No. 36, Jalan Pudu - Kuala Lumpur - 50100 - Malaysia | +60 3 2031 7777
348 Traveller

Reviews - Citin Hotel Pudu

Historical Traveller Reviews of Citin Hotel Pudu

Excellent Hotel, Will Come Back Again!

from Cinderella1314
Overall, Citin hotel is above our expectations.

The counter staff should be more friendly. We checked in late at night (10pm) due to the delay of bus, & yet questioned by the receptionist girl why we are so late. We booked our hotels through klhotels.com - 2 deluxe room (RM145/room/night) with breakfast. Upon Check in, we were told only 1 deluxe room available. Hence, she gave a superior room, by replacing us lunch voucher.

The room is bright, clean & comfortable. Aircorn functioning well. The bed is perfect! Extremely neat, clean bedsheet. Small bathroom but enough to use. Shower gel, Conditioning Shampoo & soap provided. Mini tea making facilities given too. TV on local channel with a little bit blur.

Located at Jalan Pudu, right opposite Pudu Bus Station. Very busy street. Location convenient to Petaling street, Kotaraya. Would advice to take higher floor rooms,as can hear the vehicle (especially bus horn). Citin Hotel has 12th Floor.

One thing we love most was the buffet breakfast. Its such an Amazing Variety breakfast. Serves Coffee,Tea, fresh milk with cereals,orange juice, toast bread with butter,orange & strawberry jam, omlette (taste so delicious), fried rice & bee hoon, potato wedges, sausages, pan cakes with honey, and porradge. It just cost RM10 nett for the buffet breakfast ! with 2 unlimited access internet at cafe as well.

Definately will come back again for the next trip!

Hearty Lunch at Pudu

from SmartSweets
We had just arrived from Singapore and made our way across the road from Pudu Bus station to Citin Hotel for lunch.
The Cafe is on the second level and we were attended to immediately.We ordered some refreshments and the Cafe Captain recommeded some dishes.
While waiting for the food, we checked our emails on the 2 computers provided for free by the hotel.

The starters of Tom Yam Soup and a warm chicken/potato salad were out of this world and value for money.

The main course of chicken chop ( quite a big serving) with sauce was great.The fish and chips was okay as the fish was hard and not succulent when you bite into it.The Indian noodles were also really good.

We finished our meal with coffee and fruits and left the cafe fully satisfied with the food and service and the cleaniness of the premises as compared to the cafes along the main road.

CHEAP AND EASY

from KRISTY_COREY
We were very impressed with the Citin hotel..
Extremely cheap
Free Breakfast included
Free internet access
Staff were very friendly
Fantastic location walking distance to all sites..
Beds are clean and very comfortable..
Air Con runs ALL day and night keeping the bedroom perfectly cool
Bathrooms are a bit run down and could be renovated.. Never fear just dont forget your thongs..
Only let down NO POOL..

Bad Security

from ScubaEleven
I stayed at this hotel over the recent long weekend. I arranged a late check out which allows me to leave the premises by 6pm. Since I have a late departure that evening, I left my baggage in the front desk, The receptionist on duty at that time told me to place the luggages at the hallway next to the desk counter. I requested for a more secure spot to place my belonging and that request wasn't granted. Needless to say, we spotted 2 other luggages at the hallway, so I reckoned the hotel doesnt have a secure room to stow our stuff.

Three hours had passed and time to collect the luggages, then we managed to locate our luggages only this time they were placed in the locked room. Having a funny sense on this, I checked the contents of my luggage. I realized that my IPOD was missing.

I went straight to the receptionist and reported the missing item. Only this time a different receptionist working on the shift. There was nothing much they can do except informing us that the hallway is not an appropriate location and locked room in front of the hotel reception area is. I signed in the log book provided by the security guard and declaring the missing IPOD.

We have realized that not only the IPOD is missing also all of our changes/coins of different currencies.

It definitely took sometime to spot and stole the IPOD and every single coins inside the two luggages. So, readers BEWARE this 'MIGHT BE' an organized (I collaboration) and never checked in your luggage in the hotel. I am sure someone might have experiences the similar encounters before.

Excellent Location

from TooMuchOnTravel
Of course it is not a "top world class hotel" but:
* I got a very good price by Internet booking.
* The location is just excellent - very central, esp. if you go further by bus to Cameron Highlands, Singapore or whatever (all buses just leave at the opposite side of the street).
* Nice very light rooms - a little bit noisy
* Nice breakfast
* Quite friendly (given that Kuala Lumpur is not the most friendly city)

Good location but need some cleaning

from oopip
I've stayed here for 3 nights. The location was great: (1) it's near the bus station, (2) china town and petaling street is just a few blocks away (I walked through the bus station and took the back exit), (3) the LRT line to major attractions (pasar seni station) is within 15-20 min walks (I took the petaling street direction), and (4) there're a lot of restaurants nearby. Breakfast was ok with a few choices of food (e.g. sausage, scrambled eggs, toast, portridge, and one more dish) and drinks (e.g. coffee, tea, juice, and water). There're also two computer stations for internet browsing and wireless signals in the cafe. However, the bedding sheets was a little bit dirty. My first impression toward the bathroom wasn't that great but acceptable. With the price I paid plus the location itself, I might consider staying here again for my next visit though.

good many for this place

from 323300
Good place, near golden triangle, money changers, national restourabts, 7-11, Pudu busstation ofcourse. Room easy and clear, w/o refrigerator, hot and cool water free.

Good location....

from VikiHungary
The hotel has a good location,but not the best place.The room is very old,the bathroom too...and not to clean.

Pretty good for the price

from daphseow
I've stayed in this hotel twice. It is conveniently located opposite the Puduraya bus terminal. It's also near the LRT station and about 10-15 mins walking distance to Bukit Bintang.

The rooms have been refurbished so they looks quite modern and new. The bathroom could use some uplift though (very low water pressure).

The first time I stayed there, the rooms were clean and nice. But the 2nd time round, the room was a little dirty and looked like the sheets/pillows hadn't been cleaned properly.
Management Response from edwin_roy
Greetings from Citin Hotel Pudu Kuala Lumpur.

Firstly thank you for staying with us and for taking the time to give us your comments. Your comments are valuable to us in our efforts to improve our standard of service to serve you better. On behalf of the Hotel, please accept our sincere apology for the inconveniences you experienced during your stay. You will be pleased to know that I have already directed the appropriate departments to act accordingly. Please also be reassured that efforts are being made to improve ourselves constantly.

Sir, thank you once again for your patronage and we look forward to welcoming you again in the near future.

Edwin Roy
Marketing Communications Manager

Ok hotel with a good location.

from suntrip62
Stayed here for two night in july 2004. Payed about 80 ringit per night. Pretty good hotel for that price. The room was a bit small, bot otherwise ok and very clean. Great location near chinatown.
Management Response from norman_v
Thanks for your positive comments that will spur us to excel further. We look forward to seeing you soon here again.
Management Response from edwin_roy
Greetings from Citin Hotel Pudu Kuala Lumpur.

First of all on behalf of the Hotel we would like to thank you for staying with us and for taking the time to give us your comments. We are glad that overall you were pleased with the services offered as it has always been our desire to deliver excellent service.

Sir, thank you for your valuable feedback. We look forward to welcoming you again in the near future.

Edwin Roy
Marketing Communications Manager
Management Response from edwin_roy
Greetings from Citin Hotel Pudu Kuala Lumpur.

Firstly thank you for staying with us and for taking the time to give us your comments. Your comments are valuable to us in our efforts to improve our standard of service to serve you better. On behalf of the Hotel, please accept our sincere apology for the inconveniences you experienced during your stay. You will be pleased to know that I have already directed the appropriate departments to act accordingly. Please also be reassured that efforts are being made to improve ourselves constantly.

Sir, thank you once again for your patronage and we look forward to welcoming you again in the near future.

Edwin Roy
Marketing Communications Manager

Top Local Tips for Kuala Lumpur

KL sucks Visit Thailand, Hong Kong or Singapore instead. More value for your time.

China town,little india and times square Please take care of bags and other jewelry snatching by motorbikes.

Petronas Towers You need to get a free ticket for the Skybridge at Petronas Towers. The ticket box opens at the base of the towers at 8/8.30am, and this is for the whole day, ie if you want to go at 2.30pm, you need to line up in the morning and get a ticket. We didn't realise until we tried to visit in the afternoon, and all the tickets for that day had already gone out, and didn't have time to come back later in our trip!

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