Nexus Resort Karambunai Hotel

, Kota Kinabalu, Malaysia
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Nexus Resort Karambunai Hotel

, Kota Kinabalu
5 star

Rooms: 485

Kampung Karambunai - Kota Kinabalu - 88993 - Malaysia Hotel Website | | +6088-411222
583 Traveller

Reviews - Nexus Resort Karambunai Hotel

Best Holiday ever
Submitted by: Lousia Fordea in 15/01/07
  • Age Group: 18 - 25
  • From: United States
  • Traveller type: Pleasure Seeker
I had an amazing time here! The staff were brilliant the food was delicious and my children had an excellent time they enjoyed the sights and the room was unexplainable. I had the most awesome time and would recommend it too anyone.
Submitted by: Darren in 01/09/06
  • Age Group: 31 - 40
  • From: United Kingdom
  • Traveller type: Young Couple
We stayed at the Nexus Resort for 2 weeks and had a fantastic holiday. The hotel is large, but well laid out and the grounds are extensive with no shortage of sun loungers.

Throughout my stay the service was top quality - on a par with any other 5* hotel that I have stayed in. The food was excellent, expecially the Chinese restauraunt which has received praise in the past from an internationally acclaimed chef.

The location of the hotel is excellent with a gently sloping beach into the South China sea which is so warm you could have a bath in it.

The facilities are all that you could expect from a large 5* hotel, the only drawback being that the very size of the hotel takes away a little of the personal service that you would like.

I would definately return to the Nexus were it not for the horrendous journey time to/from the UK.
Can't wait to go back home!
Submitted by: Lydia in 09/05/06
  • Age Group: 31 - 40
  • From: China
  • Traveller type: Relaxation Seeker
Just want to share what we've experienced while we stayed in Nexus Resort Karambunai, Kota Kinabalu from May-05 to May-08, 2006 at the Borneo Rooms. The first night we (3 ladies & 2 gentlemen) arrived in the Nexus was about the dinner time, we went to restaurant Penyu to have the seafood dinner buffet, there're only square tables for 4 left so we requested the staff to combine any 2 tables to accommodate us but no matter how we tried, they insisted the tables could not be combined due to lack of space & we could only be sited separately either 2 & 3 or 4 & 1... ??? Anyway, ended up we squeezed 5 people in a square table to have dinner. After a while, the large table behind us was a gang of Malaysians requested to combined 2 more tables & the staff didn't say a word & let them do it! Wasn't it a double standard? We've complaint to the manager but he kept on saying they haven't insisted the tables could not be combined only we haven't tried to make it ourselves! We felt even more upset & angry after talking to the so-called Manager. Name of that manager is Clement! This is our first night...

The second night we chose to have the Malaysia food buffet at the restaurant Kingfisher, with an extra order of 'Chili Crab' & 2 Coke Light... this was where the nightmare began... my 2 girlfriends got flow up in the midnight while my husband & other male friends got diarrhea several times the whole night. I felt my stomach were going to throw out in the morning, we did report to the Executive Assistant Manager - Mr. Fritz J. Kluge that morning (May-07) for our food poisoning, it's obvious as the Nexus resort is far away from the down town of Kota Kinabalu, we only stayed in the Nexus for dining & we didn't bring any food from outside, so it's obvious the food in the Nexus was not up to a proper hygiene standard; and it's not only anyone of us got problem but the whole gang of 5 people!

Afterwards, The Customer Relationship Manager was sent to follow up our matters but he tried to persuade us if it could be the problem of our stomach not in a good condition to take in some 'Special' Malaysia food... and told us the Nexus Resort was ever the best resort in KK few years ago... just cut the crap, why didn't they just send us a doctor to check how we were? Ended up all of us 5 people stayed in the hotel room for the whole day to get sick, 3 of us were fever for the night & the other 2 still got diarrhea... what they only did just sent us a complimentary fruit basket. What a big thanks to them! We couldn't even take in any food yet!

We couldn't wait to leave this hell the next morning even we were feeling a bit better...
We were home & still feeling unwell now, my husband & myself need to call sick the next day. Thanks to the Nexus Resort & actually it's our first time to KK, Malaysia & definitely this would be our last time. We will still stick to Bali & the islands of Thailand. This is our first time to have this kind of resort experience just like nightmare.We were home & still feeling unwell now, my husband & myself need to call sick today. Thanks to the Nexus Resort & actually it's our first time to KK, Malaysia & definitely this would be our last time. We will still stick to Bali & the islands of Thailand. This is our first time to have this kind of resort experience just like nightmare.

Historical Traveller Reviews of Nexus Resort Karambunai Hotel

Unfair treatment

from holimood
My holiday in Nexus was wonderful with the exception of a few incidents of unfair treatment, the most blatant being the way they segregated local tourists from the international tourists in the choice of breakfast venues. Locals were directed to the casual Kingfisher restaurant with much less attractive food presentation while international tourists had breakfast in the much nicer Penyu restaurant. When questioned, hotel staff explained that local tourists on "holiday packages" were required to breakfast there. ????. Since I did not come on a holiday package they reluctantly agreed to let us breakfast in Penyu but not without discouraging us first by telling us the inconvenience of having to set up a table setting for a family of 5. I observed the next morning that they willingly set up a table for 10 for some Oriental tourists. Very disappointed to have received such treatment in my own country.

Great Hotel

from KL_Sue
Great low rise hotel set in green landscaped gardens on edge of golf course. Rooms are large and very private. Very much a resort hotel with a great long sandy beach. Pool is a bit small and full of kids, but the grounds are very expansive and its easy to find a quiet place for your sun lounger. Compared to the Shangri-la I would say Nexus is better for rooms -low rise and private and for the beach, but the Shangri-las pool is better but the resort feels more claustrophic and older. Nexus just needs to make sure it maintains the place to a high standard to compete agains other international chains. Expect a live drive from the airport, and to stay at resort all the time as there are no other bars/restaurnts close by (same as Shanggri-la)

unbiased review

from A TripAdvisor Member
Was very impressed with facilities on arriving, the bed was the biggest I have ever seen (and I have a king size at home)some of the fittings were a little worn, but hey, lets not nit pick! We went down to the "Darlin Darling" bar for a drink, but as soon as the ear blasting music started we quickly left, (a bit old for that amount a decibels now! We spent the next few nights of our holiday in the Penyu lounge bar, this room was large enough to cater for hundreds of people and we found it strange that we were the only people in the room. Not complaining over this, as it meant that the resident singers eventually came over and asked us which songs we wanted to hear and the bar staff were fantastic. Could not understand where the rest of the clientelle were though! The food was to a good standard and catered for all requirement/religions.To walk along the beach was great! virtually on our own most of the time. Exotic Borneo provided us with three trips out...white water rafting was a terrific experience as was the visit to the cultural village and the KK night out. As pointed out by another reviewer, it is more of a conference hotel and the week following our stay it was being taken over by a group of a thousand Koreans for a "bonding month" consequently the hotel was in turmoil the last couple of days preparing for them. In general, I was impressed by the hotel and would have no hesitation in returning and seeing more of Borneo.

Can not stop recommending this resort enough to family and friends!

from DeDeChooi
My hubby and I stayed at the Nexus Resort last November (2004) - and we have not stopped talking about the fantastic time we had there. The staff were friendly and helpful, the rooms (we stayed at the Ocean Wings only) were spacious and clean, and we absolutely adored the huge selection for the buffet breakfast every morning.
(Let's just say my hubby put on 4 kilos after a week on that diet - it was enough to sustain us till late afternoon!)

We spent our mornings at the beautiful beach on the beach deck chairs so we're half in the water, half sand. We'll then hop onto the shuttle to explore the town - went to the many shopping centres for DVDs and souvenier shopping, as well as dirt cheap dinners (we had $3AUD left and we still managed to buy dinners for both of us!)

Happy hour by the poolside were fantastic -we often brought our jugs of ice slushy cocktails (yes, buy them in JUGS as they are so cheap!)into dinner with us at the Kingfisher for their themed buffets (the staff were more than willing to accomodate this request!). The trio band were excellent, and often came into the restaurant to keep guests entertained and even accepted song requests!

Borneo spa - fantastic - hubby swore the foot reflexology massages were to die for.

We also had the best b'day dinner (for me) at the Olives - we had the lobster which worked out to be only half the price if we had it in Sydney. Gorgeous food!

Highly recommended for a fantastic week of R&R - we will definitely be back!!

Very relaxing resort

from JKWD
The hotel is huge and has a variety of activities. I stay in Boreno room which is also huge. The service is excellent and there are plenty of restaurants and excellent food to choose from. The private beach is beautiful though people rarely swim in the sea. In fact, it is a relatively quiet resort, probably due to its long distance from the town and the airport. However, I prefer staying at relaxing resort in a bit remote area to staying in a crowded hotel near the town.

Bliss ... with a beach and golf and.....

from obies
Beyond expectations. A big resort but never felt crowded or busy. Beautiful room with balcony and amazing sea view (we were in the main building), and he Borneo wind rooms look amazing too. A little more private and quiet I would imagine. There were quite a few dinner options in terms of venues, and then most restaurants offered a la carte as well as themed buffets etc so to be honest even for a week or 10 days you could have something different everyday. We loved the Happy Hour cocktails by the pool with marimba band every night and we also loved the beach side BBQ. Beautiful pool (v. child friendly too), ample gardens to get lost in and the piece de resistanc...a private 6.5km beach that rivals the best in Thailand! It never had more than 15-20 on it/swimming and by sunset we were often the only people on the beach. Soft white powdery sand and great temperature too. Tried the Para sailing which was incredible. Then there is also a golf course a 5 min walk from the lobby, or less than 2 mins by golf cart which is provided. Also a driving range. We tried the spa and it was amazing. Ambience, service and treatments were wonderful. All in all we had an exceptional time and would love to go back.

amazing location

from arabian_sands
From the 4 five star luxury resorts this one is second best after the shangri-la's tanjung aru.The nexus wins the prize for best location though. Kilometers of long white sand beach with not a single other hotel on it. Where in the world will you get this? Some nice food outlet's. The rooms in the main wing are very very noisy. But borneo wing rooms are more quiet and secluded. Overall a very nice resort with some great rates to match. And location wise; absolutely amazing!

paradise at nexus

from anne7Melbourne
Just a note for any prospective travellers that are thinking of travelling to Sabah. Have just returned for our second time in ten months and can not praise the resort highly enough! Have no idea why the government issued recent travel warnings....the resort is on the west not on the east coast where the trouble that they continue to refer to occurred several years ago! The people are absolutely warm, friedly and yet humble with it. Like other Asian destinations at present there is not 100% occupancy, well not with Aussies at least.

The beach at Nexus resort is unreal. Six kilometres of white sand, crystal clear, warm waters with barely a soul in sight.

The amenities are sensational and the Borneo spa facilities are out of this world! The restaurants, of which there are several, are first class. Would happily recommend the sea facing, ocean rooms...spacious and overlooking the south China sea. Complimentary robes, slippers and thongs while holiday paclages inclunde full buffet breakfasts. The orangutans are beautiful, the sea fabulous for scuba diving and snorkelling and the scenery from Mt Kota Kinabulu is breath-taking.

Still a very unspoilt tourist resort for a thoroughly relaxing break. One hint.....take lots and lots of insect repellant because the mozzies loved us!

Nexus - Beautiful

from Jewel77
We stayed here 4 Sep - 9 Sep 2004. Loved the Nexus from the moment we arrived & didn't want to leave. The most relaxing holiday we have ever had. The Buffet Breakfasts & Dinners were delicious. The grounds of this resort are immaculate. Lovely swimming pool. They have sunbeds out under all the trees looking out to sea - very relaxing lying around reading a book. Our room was large - Borneo Villa. Nothing was too much trouble for the staff - all very friendly. We had lots of foot massages at 'Borneo Spa' - very nice. I will be returning to this resort without a doubt!

A great hotel...

from A TripAdvisor Member
We stayed at the Nexus at the end of May. We had a lovely time and only spent 3 nights there unfortunately. The children loved it and enjoyed spending time in the pool and on the lovely sandy beach. My husband thought it was great to swim upto the pool bar and have a drink! The sun is indeed very strong and it would be an idea for the hotel to have beach parasols on the beach and not just by the pool! A high sun spf and strong DEET mosi-repellent definitelely recommended! My bites are itching me to death still, as I write!

The restaurants were very good but we didn't have time to try out local places in KK. We did use the hotel shuttle bus to have a quick visit but it wasn't free. There was a charge, though not expensive to use the bus and it took about 40 minutes.

We stayed in an Ocean Wing room which was spacious and the bathroom was huge with a nice bath and a massive walk-in shower-the four of us (2 adults and 2 small children) could fit in it as we dashed in from the beach to shower off the sand!

The spa is amazing and a must do. A wonderful pampering experience and well worth it. The staff were attentive and the service was of a high standard.

One thing that we wish we had done if we had known about it at the time was to visit the Orang-Utan sanctuary at the Shangri-La Rasa Ria resort . I think its not too far from the Nexus by taxi as we saw signs for the Rasa Ria resort when we were on the bus into town. I believe this is very popular and can be booked in advance directly with them.

One criticism of the Nexus is that before we arrived, I emailed them a couple of times with some straight-forward queries and I didn't get any response. That was very disappointing to what was overall an excellent holiday at an excellent resort. Oh, I was also disappointed that I missed the sarong-wearing lesson because I had a massage booked at the spa-its a tough life hey?!

Top Local Tips for Kota Kinabalu

False weather report Even though the weather report kept telling us there would be thunderstorms / scattered thunderstorms, there was hardly any rainfall at all (early February). The sun shined beautifully.

Meals Don't necessarily pre-book half board - meals are relatively inexpensive within the resort

Kota Kinabalu Town Don't go there are there is nothing to see, do


Other names for Nexus Resort Karambunai Hotel

  • nexus sabah hotel
  • nexus resort sabah
  • nexus resort karambunai
  • nexus resort
  • nexus hotel kota kinabalu
  • nexus hotel karambunai
  • Address: Kampung Karambunai - Kota Kinabalu - 88993 - Malaysia
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