Puteri Hotel
, Johor Bahru 116
Traveller
Reviews - Puteri Hotel
Receptionist and Room Rate
Submitted by: Aaron in 29/05/06 - Age Group: 31 - 40
- From: Malaysia
- Traveller type: Business Traveller
Disappointing
Submitted by: AM in 23/04/06 - Age Group: 31 - 40
- From: Malaysia
- Traveller type: Young Couple
My husband and I were looking forward to a nice hotel stay in the Putri Pacific after hearing good things about the hotel from a friend. However we were sorely disappointed with the hotel considering the price of a room. We arrived in JB after a 4 hour drive from KL at around midnight. We managed to check in quite quickly. However...
1) No towels in the room. We had to call housekeeping to get some towels. We also noted that the shampoo/conditioner supplied was half used. We suspect the room had not been fully cleaned.
2) No room service menu in the room even though we knew there was 24 hour room service.
3) TV remote not working.
4) The sink plug hole not working. We had to remove it manually.
5) We were appalled at how dirty the bathrooms were in the hotel lobby and in Paolo restaurant. The floor was wet, there was rubbish on the floor and footprints on the toilet seat. I was extremely disappointed with this considering that this particular complaint had been put in a previous review. Obviously the hotel management does not internet surf!
6) At Paolo restaurant, I was surprised to see the conduct of 1 particular waitress who shouted out orders to the chef, and then after, shouted to another waitress to bring an orange juice for another customer! This is supposed to be a fine dining restaurant but the staff have obviously not been trained as such. We will not be staying here again. The Hyatt hotel JB is far superior.
1) No towels in the room. We had to call housekeeping to get some towels. We also noted that the shampoo/conditioner supplied was half used. We suspect the room had not been fully cleaned.
2) No room service menu in the room even though we knew there was 24 hour room service.
3) TV remote not working.
4) The sink plug hole not working. We had to remove it manually.
5) We were appalled at how dirty the bathrooms were in the hotel lobby and in Paolo restaurant. The floor was wet, there was rubbish on the floor and footprints on the toilet seat. I was extremely disappointed with this considering that this particular complaint had been put in a previous review. Obviously the hotel management does not internet surf!
6) At Paolo restaurant, I was surprised to see the conduct of 1 particular waitress who shouted out orders to the chef, and then after, shouted to another waitress to bring an orange juice for another customer! This is supposed to be a fine dining restaurant but the staff have obviously not been trained as such. We will not be staying here again. The Hyatt hotel JB is far superior.
Read 114 additional reviews of Puteri Hotel at TripAdvisor.
Want to see more hotels? View all hotels in Johor Bahru
Top Local Tips for Johor Bahru
travel time be sure to allow plenty of time if you are travelling through changgi airport, the cross over to singapore can take several hours at busy times. this may improve in '08 when the new customs building finally opens
Cheap local food and shopping Everything are all within reach, near mosque, shopping centre, Kotaraya UO, City Square, etc...
Danga Beach Great night time market place plus funfair - lots of atmosphere - but make sure its OPEN!
- (hotels)

Other names for Puteri Hotel
- puteri pacific johor bahru
- puteri pacific hotel
- Address: Jalan Abdullah Ibrahim - Johor Bahru - 80730 - Malaysia
Travel Library Traveller Rating?
"Receptionist and Room Rate" - Aaron
"Disappointing" - AM
Candid Traveller Photos
- Loading Image...
- Loading Image...
- Loading Image...
- Loading Image...
- (hotels)

Hotels Near Puteri Hotel
- Hyatt Regency Johor Bahru Hotel Johor Bahru, Malaysia Distance: 2.1 km / 1.3 mi
- Sofitel Palm Resort Hotel Johor Bahru, Malaysia Distance: 0.2 km / 0.1 mi
- Mutiara Johor Bahru Hotel Johor Bahru, Malaysia Distance: 3 km / 1.9 mi
- Shangri la Singapore Hotel Singapore, Singapore Distance: 18.1 km / 11.2 mi
- Traders Hotel Singapore Singapore, Singapore Distance: 18.7 km / 11.6 mi
- The Regent Singapore Hotel Singapore, Singapore Distance: 18.7 km / 11.6 mi
- Orchard Parade Hotel Singapore, Singapore Distance: 18.6 km / 11.5 mi
- Orchard Hotel Singapore, Singapore Distance: 18.6 km / 11.5 mi
- Pan Pacific Orchard Hotel Singapore, Singapore Distance: 18.6 km / 11.6 mi
- Hilton Singapore Hotel Singapore, Singapore Distance: 18.8 km / 11.7 mi
- Four Seasons Singapore Hotel Singapore, Singapore Distance: 18.8 km / 11.7 mi
- Royal Plaza On Scotts Hotel Singapore, Singapore Distance: 18.8 km / 11.7 mi
- Goodwood Park Hotel Singapore, Singapore Distance: 18.7 km / 11.6 mi
- Grand Hyatt Singapore Hotel Singapore, Singapore Distance: 18.9 km / 11.7 mi
- Singapore Marriott Hotel Singapore, Singapore Distance: 19 km / 11.8 mi






As I am carrying a lot of laggauge. I have to stay for a night. Not a good experience.Sorry to mention.