Hilton Tokyo Narita Airport Hotel
Reviews - Hilton Tokyo Narita Airport Hotel
Read 446 additional reviews of Hilton Tokyo Narita Airport Hotel at TripAdvisor.
Want to see more hotels? View all hotels in Narita
Historical Traveller Reviews of Hilton Tokyo Narita Airport Hotel
Upgraded Rooms are Excellentfrom kyushuman
The hotel has everything you could ask for: A wonderful gym (cardio machines, weights, and a full-size lap pool for swimming--bring a swim cap, though), good choice of restaurants with nice breakfast spread in the buffet area, a friendly staff, Hi-Speed internet in the room works well, wonderful linens on the beds, and it's meticulously clean. It's reasonably priced ($80-110 per night for non-renovated rooms, about $130-150 for renovated rooms, which does start to rise above other airport hotels but seems fair considering they are really nice rooms.
So, why not 5*, I only gave it 4*?
Breakfast service on busy days (just about any weekend, for example) is embarrassingly bad, and it's not the workers' fault; they're friendly and apologetic, but just understaffed. I waited a long time for coffee refills every time.
If you get a non-renovated room, as you can see from other reviews on this site, you won't be as happy. And the renovated rooms cost a good amount more! Luckily, I was upgraded as a Hilton HHonors Gold member. :)
It's not walking distance to anything, so if you're there a few days, you'll be taking the shuttle bus, either to the airport for a meal or (more preferably, for a Japanese experiencs) into Narita City. But it's a15-minute ride, more or less partly on a highway, so it's really too far to walk.
Staff was eager to please but not always knowledgeable about stuff you'd hope they would be.... train info, etc.
Tokyo is really 100-120 minutes each way away, when you factor in the shuttle to the train station, etc. Train tickets are about $15 each way if you take the Keisei Line's "Skyliner" express to Nippori or Ueno Stations.
I will stay there again, though, so I must say that, despite the small "cons", it's really a good experience. Looking at the other hotels nearby, several of them are looking really dated and grotty, so I'm glad I gave the HIlton a try.
Tired hotel, seeks renovationfrom PacificIslander
Refurbished 2006from WorldwideLive
I can highly recommend staying here now that it has been fully refurbished
Huge room, shame about the foodfrom Moth
Our room was absolutely massive with every possible extra provided - for example the mini bar had instant noodles just in case we were in need of a midnight snack. The room was in need of refurbishment, looking a bit tired, but everything was in perfect working order.
Our disappointment was with the restaurant - we chose the Japanese restaurant and the food was absolutely top notch but the harsh overhead lighting was hardly relaxing or pleasant and the lino floor and general decor unattractive. Breakfast service was hopeless, they were short staffed due to a sudden influx of people overnight from a delayed flight, but I thought they should be used to staffing up for that sort of thing, which must happen all the time.
Otherwise, the service was the highlight of the hotel, couldn't have been better.
Solid accomodations, nothing to write home aboutfrom Firstman
AVERAGE AIRPORT HOTELfrom PFP
Average Hotelfrom A TripAdvisor Member
Good location near the airport Naritafrom Swissy61
Decent airport hotel with a great buffet breakfastfrom Braindrain
At arrivals at NRT, the free hotel shuttle is at gate 26. A schedule is printed there so you know when the shuttle is coming. The frequency is decent.
Upon arrival, it looks quite new from the outside. On the inside, it looks like it was built in the 80's and has never received a renovation. The circular structure of the lobby is interesting and there is a great rock formation/waterfall right in the middle.
Once at the hotel, the porters will pick up your baggage and deliver it to your room. This is Japan so you don't have to pay a tip. No, I'm not being cheap but you may actually embarrass the porter if you give them a tip. There are about 5 elevators so you never have to wait long.
The room itself is a bit dated but the size is quite decent considering it's Japan. The beds are definitely not the newer Hilton beds found in North America. There really isn't a working area and you get a smallish desk. There is a flat panel TV hooked up to a VCR that is placed on a very old looking table. There is no in-room safe available. However, they do provide a electric pot of hot water and green tea. There are some extra plugs along the dresser so you can plug in your laptop, digital camera, and whatever else you need. The bathroom is definitely old and the shower heads have quite a bit of hard water build-up. There is no bathroom fan but I've never really seen them in Asia anyway.
I am a Hilton Gold and normally will receive an executive room if it's available. There are no executive rooms and no executive lounge. It's made up by giving you free breakfast coupons for their excellent buffet breakfast. They also gave me free passes to the exercise lounge but I never used them.
There is a free shuttle to both Narita Station and Aeon shopping mall. The frequency to Narita Station is very good. There are only 3 times/day for the Aeon shopping mall. Not to worry. For a 200 yen fee, there is a direct bus from Narita Station to/from the mall. A taxi from the hotel to the mall will cost you about 1500 yen. Also, there is a 150 yen bus that goes to all the hotels and some other tourist sights. It's good if you have a lot of time on your hands.
This is a Hilton Category 1 hotel so I used my HHonors points for it. It is an absolute bargain at that price. That being said, even if I had to pay for the room, the value I get is very decent considering the alternatives. The service is excellent but that's expected for any hotel in Japan.
This is not a hotel to use as a base to go to Tokyo but is quite acceptable as an overnight hotel while at Narita.
Great overnight stayfrom KER_1952
Top Local Tips for Narita
When Trapped in Narita Hilton Take advantage of the free shuttle bus and go to downtown Narita. The complex of shrines are quite nice and you can pick up a few good luck charms. The town is small but charming, with abudance of reasonably priced restaurants.
It was so easy! Don't be intimidated by the transportation to and from the Hilton. Everything went smoothly - signs in English and Japanese, easy to connect to rail way and then the bullet train. The concierge was of great help!
Go to the Narita Temple Do not miss the Narita Temple. It is very beautiful and a great thing to do for a couple of hours.
Other names for Hilton Tokyo Narita Airport Hotel
- narita hilton
- hilton narita
- hilton international narita
- Address: 456, Kosuge - Narita - 286-0127 - Japan
- Loading Image...
- Loading Image...
- Loading Image...
- Loading Image...
Hotels Near Hilton Tokyo Narita Airport Hotel
- Excel Hotel Tokyu Narita Airport Chiba, Japan Distance: 0.2 km / 0.1 mi
- Narita View Hotel Narita, Japan Distance: 0.4 km / 0.3 mi
- Crowne Plaza ANA Hotel Narita, Japan Distance: 0.5 km / 0.3 mi
- Garden Hotel Narita Narita, Japan Distance: 1.8 km / 1.1 mi
- Hotel Nikko Narita Chiba, Japan Distance: 2.4 km / 1.5 mi
- Holiday Inn Tobu Narita Hotel Narita, Japan Distance: 2.5 km / 1.6 mi
- Hotel Nikko Winds Narita Narita, Japan Distance: 2.8 km / 1.8 mi
- Comfort Hotel Narita, Japan Distance: 3.3 km / 2.1 mi
- Mercure Hotel Narita Narita, Japan Distance: 3.6 km / 2.2 mi
- Radisson Hotel Narita Airport Narita, Japan Distance: 4.8 km / 3 mi
- Hotel New Otani Makuhari Chiba, Japan Distance: 32.4 km / 20.1 mi
- Okura Chiba Hotel Chiba, Japan Distance: 30.3 km / 18.8 mi
- Apa Hotel & Resort Tokyo Bay Makuhari Mihama-ku Tokyo, Japan Distance: 32.6 km / 20.2 mi
- Hotel Skycourt Koiwa Tokyo, Japan Distance: 42.7 km / 26.5 mi
- Hotel Park Lane Nishikasai Tokyo, Japan Distance: 46.5 km / 28.9 mi