The Westin Miyako Kyoto Hotel

, Kyoto, Japan
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The Westin Miyako Kyoto Hotel

5 star

Rooms: 528

Sanjo Keage Higashiyama-ku - Kyoto - 605 - Japan Hotel Website | 0757717111
764 Traveller

Reviews - The Westin Miyako Kyoto Hotel

Historical Traveller Reviews of The Westin Miyako Kyoto Hotel

Wonderful stay at the Miyako Kyoto

from A TripAdvisor Member
I stayed one night in an upgraded deluxe garden room with oriental modern, chic decor facing the inner courtyard. It had a fabulous view of the city, was extremely clean and oh that "heavenly bed" was wonderful. The bathroom was granite, tile, and with a lovely sliding door and fog free mirror. It had the typical amenities of any Westin with the curved shower rod and special showerhead. My room was on the club level so it included a complimentary breakfast with a wonderful western and eastern menu buffet attended by bilingual ladies who provided just the right amount of care. Spring for evening room service after a long day and it will come with white glove service. If you are expecting cheap rates anywhere in Kyoto, you will be sorely disappointed so just go ahead and treat yourself to this upgraded room especially needed after a long day of sightseeing. The hotel is close to a subway and it is easy to get around in the city. I will definitely go back to this hotel in the future, with its serene location overlooking Kyoto.

Really nice at a discount price (is the key)

from unhappycamper
This hotel was really nice. However, I believe you have to order the deluxe room (pillow top) instead of the standard. I was upgraded from standard without having to pay the exorbitant price so lucky me (160/2nights then 130/next two nights). I believe if I stayed in a standard room my experience would not have been they same. The room I had faced the garden in the center of the hotel. I had to call for them to open the window for me and the sounds and view was so pleasant (falling water). No odors and pleasant smelling compared to the Protopia hotel's west wing in Kobe. The gym is small but free unlike the Protopia Hotel where you had to pay approx. $10.50 for AM hours and $20 for evening hours per day and their sauna was an additional $10. A short stay (1-2wks) at Westom Miako you can still get your cardio in with the treadmill (2) and bikes (2) but best of all, for me, was the dry sauna which was nice and hot 94C and also free. The shops are a bit expensive and the buffet lunch on the third floor was expensive (for one $36) but it was good. The shuttle bus stop picking up at Kyoto station at 6:30pm (bit of an inconvenience for night flights/travel) but traveling by subway was not bad (two train lines and eight stops from Kyoto). The lobby was pleasant with a wall of cascading water I really, really enjoyed my stay. I don’t know if the free internet came with the deluxe rooms but we did not have to pay for internet access and amazingly they had two complimentary 16oz bottles of water and a waterholic like me appreciated this convenience after traveling the subway. I am always thirsty when I get in the hotel but never get free water no matter where I stay not even at the Bellagio in Las Vegas, USA @ $460/night. They need to extend the shuttle hours.

Fine for the money

from B-ram-z
I booked one of the inexpensive (130,000 yen/night) rooms on the Westin website. It faced the back of the hotel, and had a pleasant (if unspectacular) view of some beautiful Japanese Maples and some cool buildings. The room itself was very retro, which I liked because it felt like something from a Godzilla movie set from the 70's. The toilet flushed very slowly, and the clock was a real klunker. The two twin beds, while not Heavenly, were comfortable enough. There was a constant banging noise all night (I'm guessing laundry) that really was bad. The staff was attentive enough, offering to move me, but that was really not what I was in the mood to do at midnight with jet lag. The location is nice, within a few block of an amazing ancient walking path that goes right past some of Kyotos best temples. Cabs seemed to average about 1800 yen wherever I went, and that can nickel and dime you after a few days. The shuttle bus was nice, but it doesn't leave before 8:30am and stops running at 6:30pm, which I found really inconvenient for early temple tours and out-of-the-hotel dinners. Internet access was 300 yen for 15 minutes, and the breakfast buffet was 30,000 yen. The lobby and staff were great, but the whole place was very old school when it came to charging for EVERYTHING from local calls to internet to bottled water. I guess that's what I get for trying to be a cheapskate at a nice hotel.

Loved the Westin Miyako, great place to stay

from ThWilmesi
Well we stayed at the Westin Miyako Kyoto in April 2005 for 5 nights from 23 -28 April. Overall we loved our stay very much. We had been assigned room 6035 which is a deluxe, renovated room with a king size bed with grand view over the city inclusive a very nice balcony, these are the rooms with the best room.

Overall the room is very tastefully appointed, very good service and since we are platinum preferred guest with starwood we had complimentary access to the Executive Level lounge which provides breakfast, complimentary tea and coffee service during the day as well as cocktails and hors d'ouevres in the evening from 5h30 - 7h30 PM.

The quality of the breakfast is ok although not comparable to the choices in the Westin Tokyo on the Executive Level. A more important glitch is the missing Internet high speed access in the guest rooms although there is an access for free on the executive level, but you can't connect with your own computer.

otherwise there was nothing to complain, although the Westin Miyako as nice as it is, is no comparision to the Westin Tokyo which in all aspects is a notch better.

Restaurant choice at the Westin Miyako is excellent, in particular we can recommend the Teppanyaki Restaurant Kunugi, although very pricey as everything in Japan

Wonderful Hotel- Great Place to Stay!

from Navyspouse
We just enjoyed a wonderful stay at The Westin. We were at the hotel during the peak of the Cherry Blosssoms. The city was packed but the Westin was quiet and very nice.

The shuttle was SIMPLE to find at the train station. It couldn't have been easier. The hotel even has an office at the station that allows you to check your bags if you want to wander around the downtown area for awhile before getting on the shuttle to the hotel.

We used the Westin website and booked a lovely room (not huge but remember this is Japan). We paid about $210/night during the busiest season. We had a very large, super comfy bed, a desk, a large tv, and a chair. The bathroom was spacious and very nice with a large tub.

All areas of the hotel that I saw were clean and well maintained. Our wing actually seemed to be newly refurbished.

I find it hard to believe that the previous poster was staying at The Westin in Kyoto. It doesn't sound like we were at the same place. By the way- we booked our room about 7 days prior to our arrival date.

t use the phone!

from LondonBob
I have stayed in the Miyako about 20 times and like most of the improvements since it became a Westin. One thing I don't like is the change to American style telephone charges. Japanese hotels rarely go in for the the fantastic markups on phone calls that are common in the US and in some UK hotels. I made one four minute call to the UK that cost over 20 pounds, so use the phone in the room only if you have money to burn.

By the way, I don't believe that the hotel is anything like the five miles from Kyoto station mentioned in the info provided by the hotel.

Most APPALLING hotel I have stayed in.

from srlondon
After spending a fair bit of time in Japan (and Asia in general), I have yet to stay in a more expensive (over USD$400 for a basic room) and ordinary hotel in my life. The rooms were absolutely tiny and the decor was dated and falling apart. The paint was peeling off the walls and the bathroom was atrocious.

I paid half the price and stayed at the Park in Tokyo and it was immeasurably better.

As with many hotels, upon walking in, the foyer does appaer to be quite grand. The location is quite good (don't bother trying to find the shuttle service at Kyoto train station - it is almost impossible) and the staff are about the same as other Japanese hotels; however, the concierge wasn't particularly helpful.

Overall, I wouldn't bother with this hotel, as the website is unbelievably deceiving and there are many other hotels in Kyoto worth going to first!!

One final note, make sure breakfast is included as it is quite expensive to ear there otherwise. Believe it or not, but my rate didn't have breakfast either!

Not worth the money

from Tartanhabit
Although we had got something of a bargain for this hotel by booking online ($220 a night - still expensive though!), I did not feel this was worth the money.

We were initially put in a very average small room that did not even have airconditioning. I am not usually a huge fan of airconditioning, but when the hotel is pumping HOT air into the room, this is a problem. We complained to the front desk who just told us that airconditioning was not available in the hotel (what??) and that we should open our windows (which only opened to a max of about 3 inches and did not help). We could not even turn off the hot air in our room as the dial to shut off the vent was broken. This went on for 2 nights and made it very uncomfortable to be in our room.

I finally argued with the front desk - I really think airconditioning is not too much to ask for when you've paid over $200 a night. We were upgraded to a room with the usual aircon facilities. I was very annoyed at having been lied to by the front desk that they did not have airconditioning in the hotel (nonsense!) and it took 2 nights to sort out the problem.

Their most standard rooms are nothing special.

The location is good for Eastern Kyoto sightseeing but I think if I were to go again, I'd want to be more central for easier access to other parts of town. I found the area around the hotel a bit dead.

Not impressed by the service over all here given the above problem and could only recommend this place if you can afford the better rooms.

Probably the most beautiful hotel lobby in Kyoto

from Navigator10
My visit to this hotel started on a bit of a sour note. Kyoto is big. Bigger than it's population figures indicate. A Philadelphia resident would feel at home. The reason is that it is densly populated.
It took me twenty minutes to find the Westin's shuttle bus office at the station. I might of just made the wrong turn when I got off the train.
The hotel's exterior isn't much, but the lobby is impressive. Very modern.
My room class entitled me to use a very nice breakfast room. Hot and cold items available. Met visitors from Australia there. Definately get this feature included as the hotel's restaurants are pricey (I did dine at one) and there is nothing outside near the hotel.
My American style room in the main building was quiet and had the latest "heavenly bed" Westin decor. The counter space in the bath was smaller than normal for a Westin. I blame it on being an old building.
About a block from the hotel is a subway station which I utilized a few times. I did end up walking from the center of the city to the hotel once. It felt like a mile.
Kyoto is so safe and crime-free. I got a kick out of seeing hundreds of bicycles parked in a designated area in the center of the city. Ninety- nine out of a hundred were not padlocked.
All in all I am glad I stayed here. The friendly bi-lingual consierge translated my Tokyo hotel's address to Japanese for me. That came in handy when I started looking for that hotel in Tokyo which was my next project.

LIARS LIARS Pants on fire

from A TripAdvisor Member
What a disappointment. BEWARE: when this hotel advertises under the heading "Guest Rooms": Internet access (charge)... what they mean is that you can dial up only. We did not find this out until checking in -- because the reservations people told us 'high speed internet' was available in rooms, and upon confirming we were again told internet access available in rooms for a charge.

In this day when most firstclass hotels are offering some form of high speed access (either wireless or wired), this hotel's advertisements should make it much more clear that they do NOT meet the industry standard.

Never again, Westin. You have lost my business permanently.

Top Local Tips for Kyoto

Temples and Shrines / getting homesick Kyoto offers rich culture with numerous temples and shrine. But the sights are decentrally distributed all over the city. Book the half day JTB morning tour from your hotel to see the Old Imperial Palace (and other sights) and get the history and culture briefly explained. Do some of the temples and shrines on your own, Heian shrine and Kyozumi temple are rather close to Westin's For homesick Britains: there is a cosy pub downtown, 2nd street running prallel to the old canal. From hoemsick german: go for Kirin's Bavaria restaurant with Japanese girls in Munich styled dresses (downtown, close to the entrance of the Bazar like shopping center, between town hall and Hankyu department store.

Best ATM deal for US travelers exchange rate seemed best at Post Office ATMs. Cirrus compatible, and no fee. Look for orange "T" signs (with a second bar on the T)

Enjoy the internationality Feeling homesick ? You'll find a lot of high quality ethnic restaurants in Kyoto from French cuisine, Spanish bodegas to German beergardens and British Pubs. The Japanes try to copy the atmosphere as they see it in the country, sometimes almost too much down to the details. For Asian food go to the "bazar" in Gion near Hankyu department store, you'll find more than 20 delicious restaurant options.


Other names for The Westin Miyako Kyoto Hotel

  • westin miyako kyoto
  • westin kyoto
  • kyoto westin
  • Address: Sanjo Keage Higashiyama-ku - Kyoto - 605 - Japan
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